Dell Technical Update Service; Dell Support Utility - Dell Latitude ATG E6400 Setup And Quick Reference Manual

Other software problems
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed
on your computer.
• Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B
A C K U P Y O U R F I L E S I M M E D I A T E L Y
• Use a virus-scanning program to check the hard drive, floppy disks, CDs, or
DVDs.
• Save and close any open files or programs and shut down your computer
through the Start menu.

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the
Dell Support,
support utility for self-support information, software updates, and health
scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the
Start menu.
46
Troubleshooting
, icon on the taskbar or from the Start button. Use this
—
icon on the taskbar or from the