Troubleshooting - Altec Lansing Moondance Glow M402SR User Manual

Symptom Possible Problem
AC adapter isn't plugged into a wall outlet
or the connector isn't plugged into the
Speaker system doesn't
power supply jack on the back of the
respond (no power)
speaker system
Wall outlet is not functioning
Using the wrong adapter for iPod or no
adapter
iPod doesn't dock properly
iPod didn't install properly
iPod is not installed properly
Your iPod software is too old
iPod doesn't respond
to the speaker system
iPod is locked up
Using 1st- or 2nd-generation iPod, iPod
shuffle or other devices
Solution
Plug the AC adapter into a wall outlet and plug the connector into the power
supply jack on the back of the speaker system.
Plug another device into the same outlet to confirm the outlet is working.
Make sure the adapter is the proper fit for your iPod.
Remove your iPod from the dock and check for obstruction on the
connectors in the dock and on your iPod. Then reseat it in the dock.
Remove your iPod from the dock and check for obstructions on the
connectors in the dock and on your iPod. Then reseat it in the dock.
Upgrade software on your iPod. For details visit
www.apple.com/ipod/download.
Please make sure your iPod is working properly before docking into the unit.
Please refer to your iPod manual for details.
Your speaker system cannot control those iPod models or other devices. See
the Welcome section for a compatibility list.

Troubleshooting

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