Lockups And Software Problems; The Computer Does Not Start; The Computer Stops Responding; A Program Stops Responding Or Crashes Repeatedly - Dell Inspiron GU051 Owner's Manual

Lockups and Software Problems

CAUTION:
safety instructions in the Product Information Guide.

The computer does not start

C H E C K T H E A C A D A P T E R
the computer and to the electrical outlet.

The computer stops responding

NOTICE:
shutdown.
T U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

A program stops responding or crashes repeatedly

E N D T H E P R O G R A M
1 Press <Crtl><Shift><Esc> simultaneously.
2 Click the Applications tab and select the program that is no longer
responding.
3 Click End Task.
NOTE:
The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N
reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
system
U N T H E R O G R A M
R P
mode in Windows that lets you run programs written for earlier versions of
Windows. For more information, search for the keyword program compatibility
wizard in Windows Help and Support.
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Troubleshooting
Before you begin any of the procedures in this section, follow the
Ensure that the AC adapter is firmly connected to
—
You might lose data if you are unable to perform an operating system
If you are unable to get a response by pressing a
—
—
O M P A T I B I L I T Y
C
If necessary, uninstall and then
—
®
Program compatibility is a
I Z A R D
W —
®
Windows operating