Getting Help; Obtaining Assistance - Dell Inspiron GU051 Owner's Manual

Getting Help

Obtaining Assistance

CAUTION:
If you need to remove the computer cover, first disconnect the
computer power and modem cables from all electrical outlets.
If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:
1 See "Troubleshooting" on page 97 for information and procedures that
pertain to the problem your computer is experiencing.
2 See "Dell Diagnostics" on page 97 for procedures on how to run Dell
Diagnostics.
3 Fill out the "Diagnostics Checklist" on page 174.
4 Use Dell's extensive suite of online services available at Dell Support
(support.dell.com) for help with installation and troubleshooting
procedures. See "Online Services" on page 170 for a more extensive list of
Dell Support online.
5 If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 175.
NOTE:
Call Dell Support from a telephone near or at the computer so that the
support staff can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
Getting Help
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