Drive Problems; Optical Drive Problems - Dell Inspiron GU051 Owner's Manual

Drive Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 174 as you complete these
checks.
E N S U R E T H A T M I C R O S O F T
• Click Start
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T E S T T H E D R I V E —
• Insert another floppy disk, CD or DVD to eliminate the possibility that the
original media is defective.
• Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K
N S U R E T H A T T H E
E
C H E C K T H E C A B L E C O N N E C T I O N S
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
C
and Hardware Problems in the Windows Vista™ Operating System" on
page 130.
R U N T H E D E L L D I A G N O S T I C S

Optical drive problems

NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW or DVD+/-RW
C L O S E O T H E R P R O G R A M S
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
®
W I N D O W S
→ Computer.
See "Cleaning Your Computer" on page 188.
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O R I S S N A P P E D O N T O T H E S P I N D L E
C D DVD
See "Dell Diagnostics" on page 97.
—
CD-RW and DVD+/-RW drives must receive a
—
®
R E C O G N I Z E S T H E D R I V E
See "Troubleshooting Software
—
Troubleshooting
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105