Paper Feeding Problems; Originals Do Not Feed From The Automatic Document Feeder - Epson WorkForce Pro EM-C800RDWF User Manual

Paper Jams Inside the Product
Paper Ejection Problems
Parent topic:

Paper Feeding Problems

If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the paper tray or cassette. Reload it, then adjust the
edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or
paper tray.
• Be sure to insert the paper cassette all the way into your product.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets. For plain paper, do not load paper above
the arrow mark on the edge guides.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure the paper size and paper type settings are correct for the paper source.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Load paper in the paper tray printable side up.
• Do not load binder paper with holes in the cassette.
• Follow any special loading instructions that came with the paper.
Parent topic:

Originals Do Not Feed From the Automatic Document Feeder

If your originals do not feed when placed in the ADF, try these solutions:
• Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload
the originals.
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
Solving Problems
Solving Paper Problems
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