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Epson EM-C7100 User Manual

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EM-C7100 User's Guide

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Summary of Contents for Epson EM-C7100

Page 1 EM-C7100 User's Guide...
Page 3 Contents EM-C7100 User's Guide ..........................17 Product Basics ............................18 Installing or Using Optional Parts ....................... 18 Optional Accessories and Replacement Parts ................18 Installing the Optional Cabinet....................... 19 Installing the Optional Paper Cassette Units ................. 26 Enabling the Optional Paper Cassettes - Windows..............33 Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows.....
Page 4 Changing the Sleep Timer Settings ....................56 Changing the Power Off Timer Settings ..................57 Epson Connect Solutions for Smartphones, Tablets, and More ............58 Setting Up Epson Connect Services....................58 Using Epson Email Print ....................... 59 Using Epson Remote Print ......................59 Using Epson Scan to Cloud......................
Page 5 Copying Documents or Photos......................101 Copying Options..........................102 Printing from a Computer ........................105 Printing with the Standard Epson Printer Software - Windows ............105 Selecting Basic Print Settings - Windows ..................106 Paper Source Options - Windows ................... 108 Print Quality Options - Windows .....................
Page 6 Checking Print Status - Mac....................144 Printing with the Epson Universal Print Driver - Windows..............144 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........145 Selecting Print Settings - Epson Universal Print Driver - Windows ..........147 Selecting Default Print Settings - Epson Universal Print Driver - Windows........
Page 7 Epson Universal Print Driver Locked Setting Options ............. 151 Adding Network Printers - Epson Universal Print Driver - Windows..........152 Printing with the PostScript (PS3) Printer Software - Windows ............155 Selecting Print Settings - PostScript Printer Software - Windows ..........155 Selecting Default Print Settings - PostScript Printer Software - Windows........
Page 8 Additional Scanning Settings - Main Settings Tab ............... 197 Additional Scanning Settings - Advanced Settings Tab ............... 198 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........199 Image Format Options......................... 201 Scan Resolution Guidelines ......................201 Scanning Special Projects........................
Page 9 Sending Faxes from the Product Control Panel................231 Sending a Fax Using the Keypad, Contact List, or History ............231 Fax Sending Options ......................233 Sending a Fax at a Specified Time ..................235 Receiving a Fax by Polling...................... 236 Sending a Stored Fax ......................
Page 10 Checking Ink and Maintenance Box Status with Windows ............260 Checking Cartridge and Maintenance Box Status - Mac ............. 260 Purchase Epson Ink Cartridges and Maintenance Box ..............261 Ink Cartridge Part Numbers ......................262 Removing and Installing Ink Cartridges.................... 262 Maintenance Box Replacement .......................
Page 11 Transporting Your Product ....................... 299 Administering Your Product........................302 Accessing the Web Config Utility...................... 302 Changing the Administrator Password in Web Config ..............303 Configuring Product Settings......................303 Checking Status Information ....................... 304 Managing the Network Connection....................304 Network Settings........................305 Setting Control Panel Options .....................
Page 12 Importing a CA Certificate ....................... 341 Deleting a CA Certificate......................341 Setting Up Universal Print (Microsoft) ....................342 Using Epson Device Admin Configuration Software................. 342 Solving Problems ............................ 343 Viewing the Help Screen ........................343 Product Status Messages ........................ 343 Job Status Error Codes ........................
Page 13 Resetting Control Panel Defaults ..................... 352 Solving Setup Problems ........................353 Product Does Not Turn On or Off....................353 Noise After Ink Installation ......................354 Software Installation Problems ....................354 Solving Network Problems ....................... 355 Product Cannot Connect to a Wireless Router or Access Point ..........355 Network Software Cannot Find Product on a Network..............
Page 14 Incorrect Colors ........................... 376 Solving Scanning Problems ......................377 Scanning Software Does Not Operate Correctly ................. 377 Cannot Start Epson Scan 2 ......................378 Solving Scanned Image Quality Problems ..................379 Image Consists of a Few Dots Only..................... 380 Line of Dots Appears in All Scanned Images................380 Straight Lines in an Image Appear Crooked ................
Page 15 FCC Compliance Statement......................419 Binding Arbitration and Class Waiver ....................422 Trademarks ............................425 Copyright Notice..........................426 A Note Concerning Responsible Use of Copyrighted Materials........... 426 Default Delay Times for Power Management for Epson Products ..........426 Copyright Attribution ........................427...
Page 17 EM-C7100 User's Guide Welcome to the EM-C7100 User's Guide. For a printable PDF copy of this guide, click here.
Page 18 You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number...
Page 19 Option or part Part number Paper Feed Roller for Cassette B (C2-C4) C12C938281 Authentication Device Table-P2 C12C939531 Parent topic: Installing or Using Optional Parts Installing the Optional Cabinet You can install the optional cabinet to provide mobility and extra storage space. 1.
Page 20 Rear reinforcing bar Front cover Cabinet screws (×2) Rear brackets (×2) Bracket screws (x2) Side stand and reinforcing bar screws (×8) 4. Place the stands between the cabinet's casters as shown. 5. Secure the stands to the cabinet with the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
Page 21 6. Attach and secure the reinforcing bars to the stands with the included screws. 7. Place the cabinet on a flat surface and lock the front casters.
Page 22 8. Attach the front cover to the stands. 9. Remove the output tray from the product.
Page 23 10. Remove the paper cassette from the product. Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.
Page 24 11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver. Note: Screws may be left over after installation.
Page 25 Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws.
Page 26 Parent topic: Installing or Using Optional Parts Installing the Optional Paper Cassette Units You can install up to three optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first. 1.
Page 27 5. Remove the output tray from the product. 6. Remove the paper cassette from the product.
Page 28 7. Remove the paper cassette from the optional paper cassette unit. 8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
Page 29 9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver. Note: Screws may be left over after installation.
Page 30 Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
Page 31 10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws. 11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
Page 32 12. Insert the paper cassette and place the correct sticker on the cassette unit to indicate the cassette number. 13. Attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product. 15. Turn on the product. 16.
Page 33 Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassette - PostScript Printer Software - Mac Enabling the Optional Paper Cassettes - Windows You need to enable the optional paper cassette units before you can use them with the printer software.
Page 34 Installing the Optional Paper Cassette Units Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows If you installed optional paper cassette units, you need to enable the optional cassette units before you can use them with the PS3 printer software.
Page 35 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name, then select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners . Select your product name and select Manage >...
Page 36 You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software.
Page 37 1. In the Apple menu or the Dock, select System Preferences or System Settings. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4.
Page 38 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select the optional cassette installed as the Lower Cassette Unit setting. 5.
Page 39 Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Automatic Document Feeder (ADF) cover (F)
Page 40 ADF edge guides ADF input tray (F) ADF stopper ADF output tray Paper cassette 1 (C1) Optional cassettes 2, 3, and 4 (C2, C3, and C4) Optional cabinet Optional cabinet front cover...
Page 41 Authentication Device Table-P2 (Optional) Rear paper feed edge guides Paper support and extension Rear paper feed slot (B)
Page 42 Feeder guard Output tray Output tray guide Output tray stopper Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
Page 43 Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover...
Page 44 Scanner glass Control panel USB Type A port for external devices Print head Front cover (A) Parent topic: Product Parts Locations...
Page 45 Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Rear cover 2 (D2) AC inlet Rear cover 1 (D1) Optional cassette rear covers (E) Service USB port for future use (do not remove sticker)
Page 46 LINE port EXT. port LAN port USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Changing LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel...
Page 47 power button and light home button log out button help button Interrupt button Reset button Contacts button The C Clear button The numeric keypad Job/Status button, the Error light, and the Data light Paper Setting button stop button The LCD screen return button received fax light Guide to the Home Screen...
Page 48 Guide to the Home Screen Indicates when a firmware update is available Displays ink and maintenance box status Indicates network status and accesses network settings Indicates whether Quiet Mode is enabled If the icon is not grayed out, enters into sleep mode when selected. Indicates that the user restriction feature is enabled.
Page 49 Icons Description Indicates a firmware update is available Ink and maintenance box status; select the icon to view the ink and maintenance box levels Displays the network connection status • Not connected to a wired (Ethernet) network • Connected to a wired (Ethernet) network •...
Page 50 Icons Description Displays the Fax Data Information screen. Scrolls the screen to the right. Parent topic: Control Panel Buttons and Lights Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 51 Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour. 4.
Page 52 5. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
Page 53 Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters, numbers, and symbols Switches between characters, numbers, and symbols Displays a list of common domain names to choose from Enters a space Select when you are finished...
Page 54 Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Presets. 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets.
Page 55 Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Printing Entering a User ID and Password for Scanning Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
Page 56 Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. Note: This setting can be locked by an administrator.
Page 57 Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sleep Timer. Note: Enter the administrator password, if necessary.
Page 58 Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Page 59 Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
Page 60 Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 61 Wi-Fi or Wired Networking Selecting Default Paper Settings - Administrator Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S.)
Page 62 Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 63 1. Connect your product to your network. See the link below. 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature.
Page 64 Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 65 You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 66 Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 67 LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly.
Page 68 LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.
Page 69 Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
Page 70 LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, repeat these steps to try again.
Page 71 Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
Page 72 3. Connect the other end to any available LAN port on your router or access point. 4. Uninstall your product software. 5. Download and install your product software from the Epson website. 6. Follow the on-screen instructions to install the software.
Page 73 Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Press the icon.
Page 74 Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software from the Epson website. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
Page 75 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
Page 76 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
Page 77 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Page 78 Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 79 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
Page 80 PDL Print Configuration Available Description option settings Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Best Ink Save Mode On/Off Saves ink by reducing print density Print Order Last Page on Starts printing from the first page of a file...
Page 81 PDL Print Configuration Available Description option settings Symbol Set Various Selects the default symbol set. If the selected font is not available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting). Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation.
Page 82 5. When you are finished, press the home button to exit. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use. Option...
Page 83 3. Scroll down and select Print Status/Print. 4. Select Print Status Sheet. 5. Select PCL Font List or PS Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 84 Loading Paper in the Cassette and Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Paper Types Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette and Rear Paper Feed Slot You can load paper up to Letter (8.5 ×...
Page 85 6. If necessary, select Close and then select the Paper Setting button and select the size and type of paper you loaded on the LCD screen. Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded.
Page 86 Parent topic: Loading Paper Related references Paper Specifications Paper Loading Capacity Paper Loading Capacity Paper Cassettes The table below shows the paper cassette capacity for paper in the following sizes unless noted otherwise: • Letter (8.5 × 11 inches [216 × 279 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), 8.5 × 13 inches (216 ×...
Page 87 Loading capacity Epson Bright White Premium Letter (8.5 × 11 inches [216 × 279 mm]): Paper • 250 sheets (for C1 only) Epson Bright White Pro Paper • 500 sheets (for C2-C4 only) Epson Multipurpose Plus Paper Paper Tray The table below shows the paper tray capacity for paper in the following sizes unless noted otherwise.
Page 88 • Pre-printed paper • Letterhead paper • Colored paper • Recycled paper • High quality plain paper • Thick paper 25 to 68 lb (91 to 256 g/m • Epson Bright White Premium Paper • Epson Bright White Pro Paper...
Page 89 (Canadian sales), or latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
Page 90 Paper Type Size Part number Sheet count Epson Presentation Paper Matte Legal (8.5 × 14 inches S041067 [216 × 356 mm]) Letter (8.5 × 11 inches S041062 [216 × 279 mm]) A3 (11.7 × 16.5 inches S041069-L [297 × 420 mm]) 11 ×...
Page 91 A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) 13 × 19 inches S041289 (330 × 483 mm) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 92 Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...
Page 93 Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Premium Paper Epson Bright White Pro Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Recycled paper...
Page 94 Paper type loaded Paper Type setting Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte...
Page 95 4. Select Printer Settings. 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Page 96 Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Page 97 Universal Print Available settings Description Settings option Color Correction On Select On to adjust settings such as brightness, contrast, saturation, and more Parent topic: Selecting the Universal Print Settings...
Page 98 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Note: If Auto Detect is selected as the paper size setting, the scanner glass and ADF should automatically detect the size of your original.
Page 99 Note: Do not press with too much force on the original; otherwise, blurring, smudges, and spots may occur. If the original has folds or wrinkles, smooth them out before loading it on the scanner glass. Images may be blurry at the parts where the original is not in close contact with the scanner glass. Remove your originals after scanning.
Page 100 Note: Do not load originals above the line under the triangle symbol on the ADF edge guide. Do not load originals while scanning. 1. Select the help icon and select How To > Place Originals > ADF. 2. Follow the on-screen instructions. Note: Place the long edge of the original toward the paper feed entrance of the ADF.
Page 101 Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 102 Related references Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Basic Settings Copying option Available settings...
Page 103 Copying option Available settings Description 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided or 2>1-Sided, scroll down and select the orientation and 2>2-Sided binding edge for your originals or copies. 1>2-Sided 2>1-Sided Advanced settings Copying option Available settings Description Multi-Page Single Page...
Page 104 Copying option Available settings Description Orientation Up Direction Specifies the orientation of your originals (Original) Left Direction Book>2Pages Select On to copy two pages of a book onto separate sheets of paper Image Quality Various settings Select advanced quality settings such as Saturation and Sharpness Binding Margin Select On to adjust the margin and orientation of the pages...
Page 105 You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 106 Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2.
Page 107 You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. Select Auto Select to automatically select the paper source in the paper setting menu on the product.
Page 108 Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that...
Page 109 Note: Paper Cassette 2 through Paper Cassette 4 are available only if you have installed the optional cassettes. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source.
Page 110 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
Page 111 You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 112 9. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Related tasks Selecting Basic Print Settings - Windows...
Page 113 Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Page 114 5. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Page 115 Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 116 Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 117 Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Quiet Mode Lessens noise during printing but may decrease print speed. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
Page 118 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number...
Page 119 • Page Number Note: To specify the first page number, select Page Number from the position you want to print in the header or footer, then select the number in Starting number. • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
Page 120 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 121 Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 122 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page 123 Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 124 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 125 • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 126 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting...
Page 127 2. Click the Printer and Option Information button. 3. Select the Save Access Control settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 128 Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 129 Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the...
Page 130 • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 131 Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
Page 132 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using.
Page 133 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 134 Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 135 Cassette 2 Selects the paper in cassette 2 as the paper source. Cassette 3 Selects the paper in cassette 3 as the paper source. Cassette 4 Selects the paper in cassette 4 as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
Page 136 Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 137 • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
Page 138 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 139 Related references Double-sided Printing Paper Types Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 140 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Page 141 Fix Photo Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
Page 142 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 143 Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 144 Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Page 145 EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
Page 146 The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Related tasks Enabling the Optional Paper Cassettes - Windows...
Page 147 Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 148 You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 149 EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
Page 150 EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
Page 151 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Page 152 Allows printing of 16 pages on one sheet of paper Parent topic: Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers.
Page 153 EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
Page 154 4. When you see the search results, select Add found printers. You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7.
Page 155 Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 156 You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: •...
Page 157 You see a screen like this: 9. Select any settings as necessary. 10. If you have set up Access Control or want to print a confidential job, select Extended Settings to enable printing by entering a user name and password , or print a confidential job by entering the necessary information.
Page 158 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 159 Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.),...
Page 160 • 13 × 19 inches (330 × 483 mm) • 11 × 17 inches (279 × 432 mm) • B4 (13.9 × 9.84 inches [353 × 250 mm]) • Envelope C6 (4.49 × 6.38 inches [114 × 162 mm]) • Envelope DL (4.33 × 8.66 inches [110 × 220 mm]) 1.
Page 161 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using.
Page 162 5. Select the Two-Sided, or Double-sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 163 10. Select Printer Features from the Printer Options menu or select Printer Features from the pop-up menu in the print window. You see these settings: 11. Select a MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. •...
Page 164 Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
Page 165 Setting Up and Scanning to a Network Folder or FTP Server Entering a User ID and Password for Scanning Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 166 • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows. To use this feature on Windows 7 or Windows Vista, you must first set up WSD (Web Services for Devices) on the computer.
Page 167 Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email. You can either enter the email address directly on the product's control panel or select an address from the Contacts list.
Page 168 You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 169 4. Press the + icon and select a cloud destination. 5. Select Basic Settings options as necessary. 6. Select the Advanced tab and select options as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 170 10. Make sure that an icon appears for your product's name on the network. When you use WSD, select your product name to scan over the network. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning.
Page 171 Scan Settings Available options Description Original Type Text Specify the type of original you are scanning Text & Image Photo Orientation (Original) Readable Direction Select the orientation direction for how you placed the originals Left Direction Mixed Size Originals A3 and A4 Select one of the size combinations to place in the ADF at the same time.
Page 172 Registering Contacts for Email, Network, or FTP Scanning - Control Panel Scanning to a Network Folder or FTP Server Parent topic: Starting a Scan Creating a Shared Network Folder You can create a shared network folder on your computer or an FTP site and register its location to your product's Contacts list.
Page 173 • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart your computer. 3.
Page 174 14. Select the Sharing tab again and write down the Network Path listed under Network File and Folder Sharing at the top. This is the path you will register to your product's Contacts list so you can select it for network scanning. 15.
Page 175 • FTP: host_name/folder_name • Secure Connection: For FTP locations, select the secure connection type. • User Name and Password: Enter only if you have set up a password on your computer. • Connection Mode: For FTP locations, select Passive Mode if there is a firewall between the product and FTP server.
Page 176 9. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters) and select OK. 10. Select the Index Word field. Use the on-screen keyboard to enter a word to use when searching for an entry (up to 30 characters) and select OK.
Page 177 4. Specify the destination by doing one of the following: • Select from frequently used addresses by choosing a saved location in the Destination tab. • Enter the folder path directly by selecting Keyboard > Communication Mode, then select the Location (Required) field and enter the folder location.
Page 178 4. Enter your user name and password. 5. Click OK. Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file.
Page 179 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Page 180 You see an Epson Scan 2 window like this:...
Page 181 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 182 You see an Epson Scan 2 window like this:...
Page 183 Placing Originals on the Product Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
Page 184 Setting the Operation Mode on the Product Control Panel Before scanning to Document Capture Pro, set the operation mode on the control panel. 1. Make sure you installed the product software and connected the product to your computer or network. 2.
Page 185 Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
Page 186 Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
Page 187 You see a window like this: 4. Select one of the scan jobs (or click Job Settings to create a new scan job). The product scans the loaded original and saves it according to the job settings. 5. Depending on the settings for the scan job you selected, you may be able to view and edit the pages before saving them.
Page 188 Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
Page 189 You see a screen like this: 4. To add a scan job, click the New Job icon. 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution •...
Page 190 You see a screen like this: 8. Select the jobs that you want to assign to the product control panel using any of the pull-down menus. Note: The number of pull-down menus available may vary, depending on your product and any connected options.
Page 191 Document Capture at any time for more information. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your product from the drop-down list.
Page 192 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
Page 193 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 194 Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 195 You see this window:...
Page 196 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Page 197 Scanning in Epson Scan 2 Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 198 Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 199 Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your product software programs individually, be sure to also install this component if you want to perform OCR.
Page 200 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product...
Page 201 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 202 If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 203 Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
Page 204 You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. Note: The screen shown may vary, depending on your OS version. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture.
Page 205 You see a window like this: Note: You may need to select your product from the drop-down list. 2. Click the scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 4.
Page 206 Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: Add and select your product in the Epson Scan 2 Scanner Settings list, if necessary. Open Epson Scan 2, then select Settings from the Scanner drop-down list.
Page 207 You see a window like this: 4. Click the Job Settings button. You see a window like this:...
Page 208 5. Select New Job and select the scan settings. Click Next when finished. You see a window like this: 6. Select the Apply job separation checkbox. 7. Select the method you want to use to separate the originals as the Separator setting. Click Separation Settings to specify the settings for the selected option.
Page 209 This will erase all of your network settings and fax data. Note: When using the PCL or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software,visit epson.com/support...
Page 210 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 212 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 213 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings.
Page 214 Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Page 215 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes. If you select All, skip to step 7. Otherwise, skip to step 9.
Page 216 Selecting the Line Type If you connect the product to a PBX phone system or terminal adapter, you must change the product's line type. PBX (Private Branch Exchange) is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard home phone line.
Page 217 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4.
Page 218 Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Your Phone Select to enter the header information and your...
Page 219 Cloud Destination List Various Allows user to register up to five addresses at a cloud service recognized by Epson Connect. Received faxes may be forwarded to the selected cloud service. To use this feature, the printer must be registered with Epson Connect.
Page 220 Setting Options Description Save Failure Data Saves faxes that failed to be sent in the product’s memory. You can resend the faxes from the product's Status Menu. Wait Time for Next Sets a time in between sending the next fax Original Fax Preview Display Sets a time for previewing the scanned document on...
Page 221 Setting Options Description Conditional — Sets up conditions to save, forward, or print received Save/Forward faxes. Select Unregistered to enter conditions and other settings. Common Settings Inbox Settings Sets up what happens when the fax memory is full, or sets up a password for the inbox. Email Subject to Specifies a subject when forwarding a fax to an email Forward...
Page 222 Setting Options Description 2-Sided Select On to print incoming faxes double sided. You can also select the Binding Margin. Print Start Timing All Pages Select to print incoming faxes after the product Received receives all of the pages of the document. First Page Select to print incoming faxes as soon as the product Received...
Page 223 Setting Options Description Fax Log Auto Print Does not print a fax log On(Every 100) Prints a fax log after every 100 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
Page 224 , then search for EPSON Software and select it. • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 225 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
Page 226 You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 227 1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 228 Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
Page 229 9. If you are sending a fax to a confidential box or relay box, enter a sub-address and password in the Subaddress (SUB/SEP) and Password (SID/PWD) fields. 10. Select any additional settings as necessary. 11. Select OK to save the entry. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact...
Page 230 7. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 8. Select the Contact(s) Added to the Group field. You see your contacts list.
Page 231 Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Sending a Fax Using the Keypad, Contact List, or History Fax Sending Options Sending a Fax at a Specified Time Receiving a Fax by Polling Sending a Stored Fax Dialing Fax Numbers from a Connected Telephone Parent topic:...
Page 232 • Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient from the list. Note: To delete entered recipients, select the Select Recipient field, select the recipient you want to delete, and select Remove. 5.
Page 233 Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description Original Size (Glass) Various sizes Sets the size for a document placed on the scanner glass Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text &...
Page 234 Setting Options Description Continuous Scan (ADF) Off Select On to have the product to prompt if you want to scan another page after a document in the ADF has finished scanning. If you leave the product with the prompt displayed for 20 seconds, the product starts sending the document.
Page 235 Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option. 1.
Page 236 Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.
Page 237 9. When you are ready to send the document, press the home button if necessary and select Fax Box. 10. Select Stored Documents. 11. Select the stored fax job you want to send. 12. Select Start Sending. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics...
Page 238 Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet.
Page 239 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 240 7. Enter the recipient's name and fax number or select a recipient from the phone book, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 241 1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. Note: The print window may look different, depending on the Mac OS version and the application you are using.
Page 242 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 243 You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 244 If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 245 Related references Basic Settings - Fax Basic Settings - Fax Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address. Forwarded faxes are deleted from the product's memory.
Page 246 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling to start receiving the fax. Parent topic: Sending Faxes from the Product Control Panel Receiving Faxes Saving Faxes to an External USB Device You can save incoming faxes to an external USB device connected to your product.
Page 247 7. Do one of the following to view stored faxes: • Select Inbox/Confidential to view received faxes. • Select Stored Documents to view saved faxes that have not been sent (available only when Store Fax Data is turned on). • Select Polling Send/Board to view faxes that are stored for fax polling or stored in a bulletin board.
Page 248 Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. 3. Press the icon.
Page 249 Caution: If you remove the external USB device while operating the product, the data on the external USB device may be lost. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 250 Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF and PDF Files Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen.
Page 251 Print Setting Options - JPEG Mode Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - JPEG Mode Select the print settings you want to use when printing from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options...
Page 252 Print settings Available options Description Fix Photo Auto Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo People content Landscape Night Scene Enhance Off Fix Red-Eye Automatically fixes the red-eye effect in photos Parent topic: Printing JPEG Photos Printing TIFF and PDF Files...
Page 253 Print Setting Options - PDF Mode Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - TIFF Mode Select the print settings you want to use when printing a TIFF from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options...
Page 254 Print Setting Options - PDF Mode Select the print settings you want to use when printing a PDF from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options Description Paper Setting...
Page 255 Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Memory Device Interface. 3.
Page 256 Your product and its software will let you know when an ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.
Page 257 Parent topic: Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Ink Safety Precautions • Keep ink cartridges and maintenance box out of the reach of children and do not drink the ink. • Keep the ink cartridges and maintenance box out of direct sunlight. •...
Page 258 • Do not turn off the product during ink charging. If ink charging is incomplete, you may not be able to print. • If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the product.
Page 259 • To maintain optimum print head performance, some ink is consumed from all ink cartridges during maintenance operations. Ink may also be consumed when you replace an ink cartridge or turn the printer on. • When printing in monochrome or grayscale, color inks may be used instead of black ink depending on the paper type or print quality settings you are using.
Page 260 Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic: Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
Page 261 Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 262 T13S4 T13U4 T13V4 Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
Page 263 3. Open the front cover. 4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 264 5. Remove the new cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
Page 265 Parent topic: Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Cartridges and Maintenance Box Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
Page 266 • Keep the maintenance box out of direct sunlight. • Do not remove the maintenance box during printing or ink may leak. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight.
Page 267 4. Pull out paper cassette 1. 5. Open rear cover 1 (D1).
Page 268 6. Pull out rear cover 2 (D2). 7. Remove the roller cover inside the product.
Page 269 8. Pull up the roller tabs and slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place. 10. Replace the roller cover as shown and press it down until it clicks into place. 11.
Page 270 12. Close the rear cover 1 (D1). 13. On paper cassette 1, pull up on the lever as shown to release the roller. 14. Slide the roller towards the lever and lift it out of the cassette.
Page 271 15. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 16. Press down on the lever as shown to lock the roller in place. 17.
Page 272 Note: Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4. There are different rollers for paper cassette 1 and the other paper cassettes. 1. Turn off the product. 2. Wait for the power light to turn off, then unplug the power cord.
Page 273 5. Open the rear cover (E) that matches with the paper cassette you removed.
Page 274 6. Use a screwdriver to remove the three screws on the inner cover and remove the cover. 7. Pull down the roller tabs and slide the rollers to the right to remove them.
Page 275 8. Insert the replacement rollers and slide them to the left until they click into place. 9. Use a screwdriver to secure the inner cover to the printer with the three screws you removed. 10. Close the rear cover (E). 11.
Page 276 13. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 14. Press down on the lever as shown to lock the roller in place. 15.
Page 277 3. Select the paper cassette in which you replaced the rollers. 4. Select Yes. 5. Select Yes again to confirm the reset. 6. If you want to feed a sheet of paper to check the roller installation, select Yes. (Otherwise, select No.) 7.
Page 278 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 279 • Pre-printed paper • Letterhead • Color paper • Recycled paper • High-quality plain paper • Thick paper • Envelopes 1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or button to cancel your print job.
Page 280 The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 281 If your print quality declines, you may need to run a utility to clean or align the printhead. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 282 5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6. Check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line.
Page 283 Adjusting the Quality for Each Paper Type If you still notice dark or light bands in your printouts after adjusting the print quality, you can adjust the quality for each paper type. 1. Make sure there are no errors on the LCD screen. 2.
Page 284 Printhead Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the printhead nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines. You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
Page 285 If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off using power button and wait at least 6 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson support. Parent topic:...
Page 286 Related concepts Print Head Cleaning Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2.
Page 287 You see a window like this: 4. Click Print.
Page 288 If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off using power button and wait at least 6 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson support. Parent topic:...
Page 289 Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
Page 290 If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off using power button and wait at least 6 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson support. Parent topic:...
Page 291 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print &...
Page 292 If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 293 Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 294 2. Press the home button, if necessary. 3. Select Settings > Maintenance > Paper Guide Cleaning. 4. Select the paper source you want to clean then select Start. 5. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these steps up to 3 times.
Page 295 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Page 296 6. Use a soft, moist cloth to clean the cassette roller. Caution: Using a dry cloth can damage the surface of the roller. 7. Insert the paper cassette all the way into the printer. 8. Repeat steps 5 through 7 for any additional paper cassettes. 9.
Page 297 3. Close the document cover. Parent topic: Cleaning and Transporting Your Product Cleaning the Automatic Document Feeder You can clean the ADF if you see lines or streaks in your copies or scanned images. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.
Page 298 2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth; you may damage the ADF rollers. Do not use the ADF until the rollers have dried.
Page 299 4. Clean the areas indicated in the image: Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Be careful not to scratch or damage the glass; this can affect scan quality. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it.
Page 300 Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand position shown: • Avoid tilting the product, positioning it vertically, or turning it upside down; otherwise ink may leak. •...
Page 301 5. Close the rear paper support and remove the output tray. Note: Do not place the output tray on top of the product. The output tray can fall while the product is being moved and you can be injured. 6. Remove the optional cabinet and paper cassettes (if they are installed) before lifting the product. Note: If the optional cabinet is installed, you can use the casters on the cabinet to roll the product instead of lifting it.
Page 302 You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
Page 303 You can set an administrator password using your product's control panel, Web Config, or EpsonNet Config.You can change the administrator password using your product's control panel, Web Config, or Epson Device Admin. You use the same administrator password in all cases. Note: If you forget your administrator password, contact Epson for support.
Page 304 Importing and Exporting Product Settings Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Powering Off or Rebooting the Product Remotely Restoring Default Product Settings Parent topic: Administering Your Product Checking Status Information...
Page 305 4. Select Next to see a summary of the network settings. 5. Select OK to accept the changes. Note: The network connection will be temporarily interrupted to enable the new settings. 6. Select the other network options as necessary: • Wi-Fi: Displays the current wireless network connection information. Select Setup to run the wireless setup again or Disable Wi-Fi to turn off Wi-Fi.
Page 306 Setting Description IP Address Displays the IP address. If you are manually entering the IP address, enter it in the format xxx.xxx.xxx.xxx (where xxx is a number between 0 and 255). Make sure the address is unique and does not conflict with any other device on your network.
Page 307 Setting Description Register the network interface Allows you to register the host and domain names through a address to DNS DHCP server that supports Dynamic DNS Proxy Server Setting Enables the use of a proxy server Proxy Server Specifies the name of the proxy server in either IPv4 or FQDN format Proxy Server Port Number Specifies the port number for the proxy server (between 1...
Page 308 Setting Description IPv6 Stateless Address 2 Displays the valid IPv6 Stateless Address 2 IPv6 Stateless Address 3 Displays the valid IPv6 Stateless Address 3 IPv6 Primary DNS Server Specifies the address for the IPv6 primary DNS server. The address must conform to the following format: •...
Page 309 Setting Description Password Specifies the password for the Wi-Fi Direct network. Note: Changing the password will disconnect any devices currently connected to the network. Frequency Range Selects the frequency range used by the Wi-Fi Direct network. IP Address Specifies the IP address for the Wi-Fi Direct network. If set to Manual, enter the IP address in the provided fields.
Page 310 3. Set the contents of the email subject line by selecting items from the drop-down menus. Note: You cannot select the same item in both menus. If the Location setting is longer than 32 bytes, it will be truncated in the Subject line. 4.
Page 311 1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select the Sound setting. 3. Select volume and sound settings as necessary for Normal Mode and Quiet Mode. You can also create different sound settings for fax operations. 4.
Page 312 Importing Settings Using Web Config You can import settings to your product that you have exported previously. If encryption was used when the settings were exported, obtain the necessary password before you import. Note: When importing values that include individual information such as a printer name or IP address, make sure the same IP address does not already exist on the same network.
Page 313 Note: If you are using a CA certificate or Kerberos authentication, it is recommended to use a time server to set the date and time. 1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select the Date and Time > Time Server setting. 3.
Page 314 4. Select a search option from the Search Options drop-down list. 5. Select OK to apply your changes. Parent topic: Configuring Product Settings Powering Off or Rebooting the Product Remotely You can power off or reboot the product using the Web Config interface. 1.
Page 315 Enabling Program Verification on Start Up Restricting Domain Access Parent topic: Administering Your Product Connecting an Authentication Device You can connect an authentication device such as an IC card reader using a USB cable, and check the functionality of the reader using the Web Config interface. 1.
Page 316 4. Select Device Management > Card Reader. 5. Set the card reader parameters as necessary. 6. Select Check to verify the connection status of the authentication device. Note: To confirm that the authentication device can recognize an authentication card, hold the card over the reader while you select Check.
Page 317 • The default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK. 5. Select User Settings.
Page 318 1. Access Web Config as an administrator and select Product Security > External Interface. 2. Select Memory Device and do one of the following: • Select Disable to prevent access to a USB device or memory card. • Select Enable to allow access to a USB device or memory card. 3.
Page 319 Restricting PDL File Operations You can protect files from unauthorized PDL operations using the Web Config interface. 1. Log in to the Web Config interface as an administrator. 2. Select the Product Security tab, then select the File Operations from PDL setting. 3.
Page 320 Parent topic: Configuring Security Settings Using Your Product on a Secure Network Follow the instructions in these sections to configure security features for your product on the network using the Web Config software. Configuring Protocols and Services in Web Config Configuring SSL/TLS Communication Configuring IPsec/IP Filtering Connecting the Product to an IEEE 802.1X Network...
Page 321 Name Description Add WSD devices, or print and scan from the WSD port LLTD Displays the product on the Windows network map LLMNR Use name resolution without NetBIOS even if you cannot use Print from to the LPR port RAW(Port9100) Print from the RAW port (Port 9100) Print over the Internet, including AirPrint Print over FTP...
Page 322 WSD Settings Setting Options/Description Enable WSD Enable adding devices using WSD, and printing and scanning from the WSD port Printing Timeout (sec) Enter the communication timeout value for WSD printing between 3 and 3,600 seconds Scanning Timeout (sec) Enter the communication timeout value for WSD scanning between 3 and 3,600 seconds Device Name Displays the WSD device name...
Page 323 RAW (Port9100) Settings Setting Options/Description Allow RAW (Port9100) Printing Allow printing from the RAW port (Port 9100) Printing Timeout (sec) Enter the timeout value for RAW port (Port 9100) printing between 0 and 3,600 seconds IPP Settings Setting Options/Description Enable IPP Enable IPP communication for products that support IPP are displayed (you cannot use AirPrint if disabled) Allow Non-secure Communication...
Page 324 SNMPv1/v2c Settings Setting Options/Description Enable SNMPv1/v2c Enable SNMPv1/v2c for products that support SNMPv3 Access Authority Set the access authority when SNMPv1/v2c is enabled to Read Only or Read/Write Community Name (Read Only) Enter 0 to 32 ASCII characters Community Name (Read/Write) Enter 0 to 32 ASCII characters SNMPv3 Settings Setting...
Page 325 4. Select Enable or Disable for the Redirect HTTP to HTTPS setting as necessary. 5. If necessary, enable a TLS version. 6. Click Next. You see a confirmation message. 7. Click OK. Parent topic: Configuring SSL/TLS Communication Configuring a Server Certificate for the Product You can configure a server certificate for your product.
Page 326 About IPsec/IP Filtering You can filter traffic to the product over the network based on IP address, service, and port by configuring a default policy that applies to every user or group connecting to the product. For control of individual users or user groups, you can configure group policies. Note: IPsec is supported only by computers running Windows Vista or later, or Windows Server 2008 or later.
Page 327 8. If you want to configure additional group policies, click the next tab number and repeat the configuration steps as necessary. Parent topic: Configuring IPsec/IP Filtering IPsec/IP Filtering Policy Settings Default Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through...
Page 328 Group Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through Local Address(Printer) Select an IPv4 or IPv6 address that matches your network environment;...
Page 329 Setting Options/Description Remote Port If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control sending packets (up to 10 ports), separated by commas, for example 25,80,143,5220;...
Page 330 Service name Protocol type Local/Remote port Controls these operations number ENPC 3289/Any port Searching for a product from applications such as printer or scanner drivers, or EpsonNet Config SNMP 161/Any port Acquiring and configuring MIB from applications such as printer or scanner drivers, or EpsonNet Config 515/Any port Forwarding LPR data...
Page 331 HTTP or HTTPS server HTTPS (Local) 443/Any port HTTP (Remote) Any port/80 Communicating with Epson Connect, firmware update, and root certificate HTTPS (Remote) Any port/443 update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network folder, or receive fax data from PC-Fax, select Port Number as the Method of Choosing Port option and specify the port numbers for CIFS and NetBIOS.
Page 332 Receiving IPsec Packets Only Use this example only for configuring a default policy. • IPsec/IP Filtering: Enable • Access Control: IPsec • Authentication Method: Pre-Shared Key • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to allow communication of printing data and printer settings from specified services.
Page 333 1. Access Web Config as an administrator and select the Network Security tab. 2. Under IPsec/IP Filtering, select Client Certificate. 3. Click Import to add a new client certificate and enter any necessary settings. 4. Click OK. Parent topic: Configuring IPsec/IP Filtering Connecting the Product to an IEEE 802.1X Network Follow the instructions in these sections to connect the product to an IEEE 802.1X network using Web Config.
Page 334 Parent topic: Connecting the Product to an IEEE 802.1X Network IEEE 802.1X Network Settings You can configure these IEEE 802.1X network settings in Web Config. Setting Options/Description IEEE802.1X (Wired LAN) Enable or disable settings (IEEE802.1X > Basic) IEEE802.1X (Wi-Fi) Displays the IEEE802.1X (Wi-Fi) connection status Connection Method Displays the current network connection method EAP Type...
Page 335 Setting Options/Description Encryption Strength Select one of the following encryption strengths: High for AES256/3DES Middle for AES256/3DES/AES128/RC4 Parent topic: Connecting the Product to an IEEE 802.1X Network Configuring a Certificate for an IEEE 802.1X Network If your product supports IEEE 802.1X, you can configure a certificate for the network using Web Config. 1.
Page 336 Status ID Status description Timeout Error Authentication failed because there is no answer from the RADIUS server and/or authenticator User ID Error Authentication failed because the product's user ID and/or certificate protocol is incorrect Server ID Error Authentication failed because the server ID on the server certificate and the server's ID do not match Server Certificate Error Authentication failed because the server certificate is out of date or the...
Page 337 CA Certificate A CA certificate indicates that a third party has verified the identity of a server. You need to obtain a CA certificate for server authentication from a CA that issues it. Self-signed Certificate A self-signed certificate is issued and signed by the product itself. You can use the certificate for only SSL/TLS communication, however security is unreliable and you may see a security alert in the browser during use.
Page 338 13. Select the certificate import settings as necessary for the format and the source from which you obtained it. 14. Click OK. You see a confirmation message. 15. Click Confirm to verify the certificate information. Parent topic: Using a Digital Certificate CSR Setup Settings You can select these settings when setting up a CSR in Web Config.
Page 339 Certificate format Setting descriptions PEM/DER format obtained from Web Config Private Key: Do not configure because the product contains a private key Password: Do not configure CA Certificate 1/CA Certificate 2: Optional PEM/DER format obtained from a computer Private Key: Configure a private key Password: Do not configure CA Certificate 1/CA Certificate 2: Optional PKCS#12 format obtained from a computer...
Page 340 Setting Description CA Certificate 1 If your certificate’s format is Certificate (PEM/DER), import a certificate from a certificate authority that issues a CA-signed Certificate to be used as the server certificate. Specify a file if necessary. CA Certificate 2 If your certificate’s format is Certificate (PEM/DER), import a certificate from the same certificate authority that issued CA Certificate 1.
Page 341 3. Enter an identifier for your product from 1 to 128 characters long in the Common Name field. 4. Select a validity period for the certificate as the Certificate Validity (year) setting. 5. Click Next. You see a completion message. 6.
Page 342 With Windows, you can discover and monitor remote devices, and configure network settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.) or epson.ca/support...
Page 343 Solving Problems Check these sections for solutions to problems you may have using your product. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer...
Page 344 Turn the product off and then back on again. If the error persists, documentation. check for and remove any jammed paper or protective materials from the product. If the error still persists, contact Epson for support. If you see any of the following error codes, make sure you have not exceeded the loading capacity for any paper source: •...
Page 345 The pickup roller in XX has reached Contact Epson for support. the end of its service life. You need to replace Ink Cartridge(s). Replace the indicated ink cartridges. The time for maintenance is Do not attempt to perform maintenance on your own.
Page 346 An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 347 Job Status Error Codes If a job does not complete successfully, you can check the error code for the reason. Press the Job/Status button, select Job Status > Log, and select the incomplete job to display the error code and additional information. Code Condition/solution The product was turned off by a power failure.
Page 348 Code Condition/solution Reverse printing has failed due to a lack of available memory. Reduce the size of the print job. Cannot print due to a lack of available memory. Reduce the size of the print data. Cannot print on 2-sides due to a lack of available memory; only one side will be printed. Reduce the size of the print data.
Page 349 Code Condition/solution The external memory device is write-protected. Disable write protection. No folder is available for saving the scanned file. Create a folder or use a different memory device. An external memory device has been removed. Reinsert the device. An error occurred while saving data to an external memory device. Reinsert the memory device or use a different device.
Page 350 Code Condition/solution A domain restriction error has occurred. Contact your administrator to check if the domain of your email destination is restricted. A DNS error has occurred. Check the DNS settings for the server, the computer, or the access point. An authentication error occurred.
Page 351 Code Condition/solution A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file. Check the network connection, make sure the settings are correct for the Destination folder selected in Save/Forward Settings in the Receive Settings menu.
Page 352 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 353 You see a screen like this: 5. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing •...
Page 354 • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 355 Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 356 • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Page 357 Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 358 Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
Page 359 • Check if the selected printer port is correct. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Page 360 • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 361 Related tasks Entering a User ID and Password for Scanning Starting a Scan Using the Epson Scan 2 Icon Starting a Scan Using the Product Control Panel Solving Copying Problems Check these solutions if you have problems copying with your product.
Page 362 • Make sure the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are loaded correctly. • Make sure the document is not curled or creased. • Try cleaning the inside of the ADF. •...
Page 363 • If paper jams when you print on both sides of the paper, try loading fewer sheets. • Run the paper guide cleaning utility to clean the paper path. • If paper does not feed correctly after replacing the maintenance rollers, make sure you installed the maintenance rollers correctly.
Page 364 Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Page 365 Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. •...
Page 366 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 367 If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER.
Page 368 Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK. 2.
Page 369 Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Page 370 Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
Page 371 • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover. •...
Page 372 Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic:...
Page 373 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Do not load more than the recommended number of sheets. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
Page 374 Related concepts Print Quality Adjustment Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Page 375 • Adjust the print quality in the product software. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Print Head Nozzle Check Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Related topics...
Page 376 Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts...
Page 377 • If you are using the Windows PostScript printer software, try adjusting the Color Mode setting on the Advanced tab of the printer software. • For best results, use genuine Epson paper. • Remove any dust or dirt on the originals and clean the scanner glass.
Page 378 EPSON > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.
Page 379 Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 380 Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If the Image Type setting is Black & White, adjust the Threshold and scan again. •...
Page 381 • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 382 You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting.
Page 383 Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 384 • If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 385 A3-size paper. Also, be sure to enable the paper source to receive faxes as the Auto Select Settings option. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.
Page 386 Selecting Advanced Fax Settings Saving and Viewing Received Faxes Setting Up the Fax Utility - Windows Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
Page 387 • Send your faxes in smaller batches • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references...
Page 388 Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
Page 389 Related references Interface Specifications Receive Settings - Fax Related topics Transferring Files on a USB Device Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: •...
Page 390 In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall.
Page 391 Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 392 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 393 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 394 • Windows Server 2012 R2 • Windows Server 2012 • Windows Server 2008 R2 • Windows Server 2008 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads.
Page 395 Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 396 Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) DL (8.66 × 4.33 inches [110 × 220 mm]) C6 (4.5 × 6.4 inches [114 × 162 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m ) to 27 lb (100 g/m Parent topic: Technical Specifications...
Page 397 Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/left: 0.71 inches (18 mm) minimum Reduced print quality area/right: 1.81 inches (46 mm) minimum Parent topic: Technical Specifications...
Page 398 Automatic Document Feeder (ADF) Specifications Paper size A6 (4.1 × 5.8 inches [105 × 148 mm]) landscape size A5 (5.8 × 8.2 inches [148 × 210 mm]) landscape size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) B5 (7.2 ×...
Page 399 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 in 1 dpi increments Image data Color: 30 bits per pixel (10 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 10 bits per pixel internal 8 bits per pixel external...
Page 400 Compression method Monochrome MH/MR/MMR Color JPEG Communication standards SuperG3 Sending paper size Scanner A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 11 ×...
Page 401 Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 402 Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –9.4 °F (–23 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Depending on the color, ink may partially freeze at 0 °C or lower.
Page 403 Width Storage: 24.1 inches (613 mm) Printing: 24.1 inches (613 mm) With three optional paper cassettes and cabinet installed: 30.4 inches (772 mm) Depth Storage: 25.6 inches (650 mm) Stored with three optional paper cassettes and cabinet installed: 31.4 inches (797 mm) Printing: 33.9 inches (862 mm) Printing with three optional paper cassettes and cabinet installed: 34.2 inches (869 mm)
Page 404 Parent topic: Technical Specifications Interface Specifications Interface type SuperSpeed USB Hi-Speed USB (for external USB devices) Note: Epson cannot guarantee all operations of externally connected devices. Parent topic: Technical Specifications Related references External USB Device Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Page 405 AC power sources. Only insert one memory card into the multi-card reader. Multi-card readers with more than two memory cards inserted are not supported. Note: Epson cannot guarantee all operations of externally connected devices. Parent topic: Technical Specifications...
Page 406 WSD Printing (Windows): IPv4, IPv6 Bonjour Printing (Mac OS): IPv4, IPv6 IPP Printing (Windows, Mac OS): IPv4, IPv6 FTP Printing: IPv4, IPv6 Epson Connect (Email Print, Remote Print): IPv4 AirPrint (iOS 5 or later, Mac OS) : IPv4, IPv6 Network Scanning...
Page 407 • Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 408 the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications PostScript Fonts Font name Family HP equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic,...
Page 409 Font name Family HP equivalent URW Gothic Book, Demi, Book Oblique, Demi ITC Avant Garde Oblique URW Bookman Light, Demi, Light Italic, Demi ITC Bookman Italic URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium Italic —...
Page 410 Font name Family HP equivalent Symbol set URW Classic Sans Medium, Bold, Italic, Bold Univers Italic URW Classic Sans Medium, Bold, Italic, Bold Univers Condensed Condensed Italic Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv, Garamond Kursiv Halbfett Mauritius —...
Page 411 Font name Family HP equivalent Symbol set URW DingBats — Wingdings Dingbats — ITC Zapf Dingbats Standard Symbol — SymbolPS URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh...
Page 412 Note: Since most software handles fonts and symbols automatically, you may never need to adjust your product settings. However, if you write your own product control programs, or if you use older software that cannot control fonts, refer to these tables for details on the symbol sets. When you consider which font to use, also consider which symbol set to combine with the font.
Page 413 Symbol set name Attribute Font classification Roman-8 1, 2, 3, 9 WiE.Europe 1, 2, 3 Pc1004 1, 2, 3 8859-15ISO 1, 2, 3, 9 PcTk437 1, 2, 3 Windows 1, 2, 3 PsText 1, 2, 3 IBM-US 1, 2, 3, 9 IBM-DN 1, 2, 3, 9 McText...
Page 414 Symbol set name Attribute Font classification Pc8Grk 1, 2 ISOGrk 1, 2 Pc866Ukr 1, 2 Hebrew7 1, 7 8859-8 ISO 1, 7 Hebrew8 1, 7 Pc862Heb 1, 7 PC-862, Hebrew 1, 7 Arabic8 HPWARA Pc864Ara Symbol Wingdings 579L ZapfDigbats OCR A OCR B OCR B Extension Code3-9...
Page 415 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 416 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 417 • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged;...
Page 418 • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson...
Page 419 When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Page 420 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 421 • Name and telephone number which identify the source of your fax transmission According to the FCC's electrical safety advisory, we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem.
Page 422 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 423 Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration.
Page 424 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 425 1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.
Page 426 Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 427 Parent topic: Copyright Notice Copyright Attribution © 2024 Epson America, Inc. 11/24 CPD-64783R1 Parent topic: Copyright Notice...