Download Print this page

Epson WorkForce Pro EM-C800RDWF User Manual

Table Of Contents

Advertisement

Quick Links

Download this manual

Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per

Epson WorkForce

Pro EM-C800RDWF

o cerca il tuo prodotto tra le

migliori offerte di Stampanti

EM-C800 User's Guide

Table of Contents

Advertisement

Need help?

Need help?

Do you have a question about the WorkForce Pro EM-C800RDWF and is the answer not in the manual?

Questions and answers

Summary of Contents for Epson WorkForce Pro EM-C800RDWF

Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Epson WorkForce Pro EM-C800RDWF o cerca il tuo prodotto tra le migliori offerte di Stampanti EM-C800 User's Guide...
Page 3: Table Of Contents
Checking for Software Updates......................42 Using Power Saving Settings ......................42 Changing the Sleep Timer Settings ....................43 Changing the Power Off Timer Settings ..................43 Epson Connect Solutions for Smartphones, Tablets, and More ............44 Setting Up Epson Connect Services....................44...
Page 4 Using the Epson Smart Panel Mobile App..................47 Using AirPrint ............................ 47 Setting Up Printing on a Chromebook ....................48 Android Printing Using the Epson Print Enabler ................48 Using the Mopria Print Service ......................49 Voice-activated Printing ........................49 Wi-Fi or Wired Networking........................
Page 5 Loading Paper in the Paper Cassettes and Rear Paper Tray............. 77 Paper Loading Capacity ........................79 Double-sided Printing Capacity ......................81 Compatible Epson Papers........................82 Paper or Media Type Settings - Printing Software................84 Selecting the Paper Settings for Each Source - Control Panel ............85 Paper Type Settings - Control Panel ....................
Page 6 Additional Scanning Settings - Main Settings Tab ............... 116 Additional Scanning Settings - Advanced Settings Tab ............... 117 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........118 Image Format Options......................... 119 Scan Resolution Guidelines ......................120 Scanning with Document Capture Pro or Document Capture ............
Page 7 Changing the Language of the Printer Software Screens ............160 Changing Automatic Update Options ..................161 Printing with the Epson Standard Printer Software - Mac ..............161 Selecting Basic Print Settings - Mac ................... 162 Paper Source Options - Mac ....................165 Print Quality Options - Mac .....................
Page 8 Printing with the PostScript (PS3) Printer Software - Windows ............183 Selecting Print Settings - PostScript Printer Software - Windows ..........184 Selecting Default Print Settings - PostScript Printer Software - Windows........186 Printing with the PostScript (PS3) Printer Software - Mac ..............188 Selecting Basic Print Settings - PostScript Printer Software - Mac ..........
Page 9 Checking Ink and Maintenance Box Status - Windows..............248 Checking Ink and Maintenance Box Status - Mac ............... 249 Purchase Epson Ink Packs and Maintenance Boxes ............... 251 Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers ..........251...
Page 10 Removing and Installing Ink Packs....................251 Replacing the Maintenance Box....................... 252 Replacing the Paper Feed Rollers ....................253 Resetting the Roller Counter on the LCD Screen ................253 Printing with Black Ink and Expended Color Ink Packs ..............254 Printing with Expended Color Ink Packs - Windows ..............254 Printing with Expended Color Ink Packs - Mac ................
Page 11 Sending Email Notifications......................280 Adjusting Power Saving Settings....................281 Adjusting Control Panel Sounds ....................281 Importing and Exporting Product Settings ................... 282 Exporting Settings Using Web Config ..................282 Importing Settings Using Web Config ..................283 Updating Firmware Using Web Config ..................283 Synchronizing the Date and Time with a Time Server ..............
Page 12 Importing a CA Certificate ....................... 313 Deleting a CA Certificate......................313 Setting Up Universal Print (Microsoft) ....................314 Using Epson Device Admin Configuration Software................. 314 Solving Problems ............................ 315 Viewing the Help Screen ........................315 Product Status Messages ........................ 316 Job Status Error Codes ........................
Page 13 Network Software Cannot Find Product on a Network..............329 Wireless Network Connection is Unstable on a Mac ..............330 USB 3.0 Connection is Unstable When Using a USB 2.0 Cable..........330 Product Does Not Appear in Mac Printer Window ............... 330 Cannot Print Over a Network.......................
Page 14 Incorrect Colors ........................... 349 Solving Scanning Problems ......................350 Scanning Software Does Not Operate Correctly ................. 350 Cannot Start Epson Scan 2 ......................350 Solving Scanned Image Quality Problems ..................351 Image Consists of a Few Dots Only..................... 352 Line of Dots Appears in All Scanned Images................352 Straight Lines in an Image Appear Crooked ................
Page 15 Binding Arbitration and Class Waiver ....................385 Trademarks ............................388 Copyright Notice..........................389 libTIFF Software Acknowledgment....................389 A Note Concerning Responsible Use of Copyrighted Materials........... 390 Default Delay Times for Power Management for Epson Products ..........390 Copyright Attribution ........................390...
Page 17: Em-C800 User's Guide
EM-C800 User's Guide Welcome to the EM-C800 User's Guide. For a printable PDF copy of this guide, click here.
Page 18: Product Basics
(Canadian sales), or latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. U.S. and Canada Option or part Part number...
Page 19: Installing The Optional Paper Cassette Units
Option or part Part number Paper Feed Roller for Cassette A (C1) C12C938261 Paper Feed Roller for Cassette B (C2-C4) C12C938281 Authentication Device Table C12C939531 Latin America Option or part Part number Replacement maintenance box C12C938211 Optional input tray C12C937901 Paper Feed Roller for Cassette A (C1) C12C938261 Paper Feed Roller for Cassette B (C2-C4)
Page 20 3. Make sure you have all the items shown here. You will also need a screwdriver to attach the paper cassette unit, and two people to lift the printer. 4. Remove the protective piece from the back of the printer. Note: Do not throw the piece away;...
Page 21 6. If you are installing more than one optional paper cassette unit, stack them on top of each other and secure them with the included screws. 7. Repeat this step for all paper cassette units.
Page 22 8. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit using the included screws. Caution: Because the product is heavy, two or more people should lift and carry it using the hand positions shown:...
Page 23 9. Secure the printer and paper cassette units at the back and right side using the included screws as shown. 10. Re-insert the part you removed earlier into the back of the lowest paper cassette unit.
Page 24: Enabling The Optional Paper Cassettes - Windows
11. Place the correct sticker on each cassette unit to indicate the cassette number. 12. Connect the power cord and other connection cables, then plug in the product. 13. Turn on the product. 14. Press the Paper Setting button and make sure the installed cassette units are displayed on the screen.
Page 25 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name, then select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
Page 26: Enabling The Optional Paper Cassettes - Postscript Printer Software - Windows
3. Make sure Acquire from Printer is selected and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 27: Enabling The Optional Paper Cassettes - Mac
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - Windows Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software.
Page 28 Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette units. 1. In the Apple menu or the Dock, select System Preferences or System Settings. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...
Page 29: Enabling The Optional Paper Cassettes - Postscript Printer Software - Mac
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac If you installed optional paper cassette units, you need to enable the optional cassette units before you can use them with the PS3 printer software. 1. In the Apple menu or the Dock, select System Preferences or System Settings. 2.
Page 30: Product Parts Locations
Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.
Page 31: Product Parts - Inside
Paper tray cover Edge guides Paper support Paper tray (B) Output tray Edge guides Paper cassette Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
Page 32 Document cover Scanner glass...
Page 33: Product Parts - Back
Scanner unit (J) Print head Ink tray Ink cover (A) Cover lock Parent topic: Product Parts Locations Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
Page 34: Using The Control Panel
LAN port USB port Service USB port (do not remove sticker) LINE port EXT. port AC inlet Rear cover (D) Rear cover (E) Maintenance box cover (H) Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region...
Page 35: Control Panel Buttons And Lights
Parent topic: Product Basics Control Panel Buttons and Lights power button and light The LCD screen log out button Interrupt button Reset button Contacts button The C Clear button The numeric keypad Job/Status button, the Error light, and the Data light Paper Setting button stop button help button...
Page 36: Status Icon Information
Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description A firmware update is available. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced.
Page 37: Selecting The Date And Time
Icons Description Access to the product's functions are restricted to authorized users and a user is currently logged in. Press the icon to log out of the current user account. Parent topic: Control Panel Buttons and Lights Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Page 38 Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
Page 39: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters, numbers and symbols Switches between characters and numbers or symbols Displays a list of common domain names to choose from Enters a space Select when you are finished...
Page 40: Changing Lcd Screen Language
1. Press the home button, if necessary. 2. Select Presets. 3. Select Add New. Enter the administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. 5.
Page 41: Adjusting The Screen Brightness
2. Select Settings > General Settings > Basic Settings > Sounds. 3. Select Mute to turn off all control panel sounds, then go to step 7. 4. Select Normal Mode or Quiet Mode to adjust control panel sounds. Note: You can also select the icon on the home screen to adjust sounds.
Page 42: Checking For Software Updates
Parent topic: Using the Control Panel Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product.
Page 43: Changing The Sleep Timer Settings
Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 44: Epson Connect Solutions For Smartphones, Tablets, And More
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Page 45: Using Epson Email Print
Voice-activated Printing Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 46: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 47: Using The Epson Smart Panel Mobile App
Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.
Page 48: Setting Up Printing On A Chromebook
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 49: Using The Mopria Print Service
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 50 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature.
Page 51: Wi-Fi Or Wired Networking
Changing or Updating Network Connections Related tasks Using Epson Email Print Using Epson Remote Print Using Epson Scan to Cloud Voice-activated Printing Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Page 52: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 53: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 54 7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...
Page 55: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device Note: The product normally uses W52 (36ch) as the channel when connecting to Wi-Fi Direct (Simple AP).
Page 56: Connecting To A Mobile Device
4. Select Start Setup. 5. Do one of the following: • If you are using Epson Smart Panel, open the Epson Smart Panel app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen.
Page 57 Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon. 3. Select Wi-Fi Direct. 4. Select Start Setup. 5.
Page 58: Wi-Fi Protected Setup (Wps)
Computers and wireless devices can now access the product using the new network name and password. Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Page 59: Printing A Network Status Sheet
3. Select Router. 4. Select Change Settings, if necessary. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Page 60: Network Connection Report Codes And Messages
4. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
Page 61 Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and your product. connected and network devices such as a hub, router, or access point are turned on.
Page 62 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 63 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 64 Error code and message Solution E-10 Make sure other devices on the network are turned on and do the following: Confirm IP address, subnet mask, and default gateway setup. Connection using • If your product's Obtain IP Address setting is set to the EpsonNet Setup is available.
Page 65 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 66: Changing Or Updating Network Connections
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 67: Changing A Wi-Fi Connection To A Wired Network Connection
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 68: Disabling Wi-Fi Features
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Page 69: Enabling Pcl Or Postscript Printing
Enabling PCL or PostScript Printing Before enabling PCL or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the PCL or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), latin.epson.com/support...
Page 70 3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK. You see a screen like this:...
Page 71: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 72: Selecting Pdl (Page Description Language) Settings
(Latin America) and select your product. 2. After downloading the installer file, double-click the downloaded file to install the software. 3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Installor Continue. 7. If necessary, enter the administrator password.
Page 73 Option Available Description settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality...
Page 74 Option Available Description settings Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set...
Page 75: Selecting Printer Language And Interface Settings
Option Available Description settings Coloration Color Selects the color mode for PostScript printing Mono Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII PDF Page Size Various sizes...
Page 76: Printing A Pcl Or Ps3 (Postscript) Status Sheet
Option Available Description settings PC Connection via USB Enable Select whether to allow USB communication with the product Disable USB I/F Timeout Setting 0, 5 to 300 Specify the length of time before ending USB seconds communication from a computer using the PCL or PostScript driver.
Page 77: Loading Paper
Loading Paper in the Paper Cassettes and Rear Paper Tray Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Paper Type Settings - Control Panel...
Page 78 • Load long paper by allowing the paper to roll over as shown. Select the user-defined setting as the paper size setting. 3. Set the paper size and type on the LCD. Note: If you do not want to display the paper settings screen when you load paper, set the Settings >...
Page 79: Paper Loading Capacity
Pre-printed paper Letterhead paper Colored paper Recycled paper Epson Bright White Pro Paper 200 sheets (cassette 1) or 400 sheets (cassettes 2 to 4) Epson Bright White Premium 250 sheets (cassette 1) or 500 sheets (cassettes 2 to 4) Paper...
Page 80 Plain paper 80 sheets Pre-printed paper Letterhead paper Colored paper Recycled paper Epson Bright White Pro Paper 50 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson High Quality Ink Jet Paper 70 sheets Epson Presentation Paper Matte...
Page 81: Double-Sided Printing Capacity
Paper type Rear paper tray loading capacity Epson Ultra Premium Photo Paper 20 sheets Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi- gloss Epson Photo Paper Glossy Epson Premium Presentation Paper Matte Card Stock 1 (25 to 42 lb [91 to 160...
Page 82: Compatible Epson Papers
(U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Latin America: You can purchase genuine Epson ink, maintenance boxes, and paper from an Epson authorized reseller.
Page 83 [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 × 11 inches S450217-4 [216 × 279 mm]) Epson High Quality Ink Jet Paper Letter (8.5 × 11 inches S041111 [216 × 279 mm]) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 ×...
Page 84: Paper Or Media Type Settings - Printing Software
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 42 lb (91 to 160 g/m Card Stock 1 Thick paper up to 43 to 68 lb (161 to 256 g/m...
Page 85: Selecting The Paper Settings For Each Source - Control Panel
For this paper Select this paper Type or Media Type setting Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy...
Page 86: Selecting Default Paper Settings - Administrator
Recycled paper Recycled Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 42 lb (91 to 160 g/m Card Stock 1 Envelopes Envelope Epson Ultra Premium Photo Paper Glossy...
Page 87: Selecting The Default Printer Settings
Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.
Page 88: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Auto Select Copy Select On for a paper source to allow the printer to Settings automatically print on paper from that source if it matches your paper settings. You can set automatic selection for Other each function separately.
Page 89: Universal Print Settings Options
Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in —...
Page 90: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder...
Page 91: Placing Originals On The Scanner Glass
Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. Note: Do not load originals above the line under the triangle symbol on the ADF edge guide. Do not load originals while scanning.
Page 92: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 93: Copying Options
Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Basic Settings Copying option Available settings Description Color — Copies the document in color B&W —...
Page 94 Advanced settings Copying option Available settings Description Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies multiple page documents onto one sheet. Scroll down and select the document orientation and layout order 4-up settings as necessary. Original Size Various sizes Select the document size of your original.
Page 95 Copying option Available settings Description Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Select On to erase the binding holes on a document Holes ID Card Copy Select On to copy both sides of an ID card onto one side of...
Page 96: Scanning
Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 97: Scanning To Email
• Memory Device saves your scanned file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 11, Windows 10, Windows 8.x, or Windows 7.
Page 98: Scanning To A Connected Computer
5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK. • Select Contacts and choose an email address from the list. •...
Page 99: Scanning To A Memory Device
5. Select Select Computer to choose a computer to scan to, and select it when it appears. Note: The computer you want to scan to must be on the same network as the product or connected to the product with a USB cable. The Select Job screen appears.
Page 100: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 101: Control Panel Scanning Options
3. On the left side of the window, select Network. 4. Locate your product on the Network screen, right-click it, and select Install. 5. When you see the User Account Control screen, click Continue. Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary. 6.
Page 102 Scan Settings Available options Description Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest quality printing 2-Sided 1-Sided Lets you scan 2-sided originals placed in the ADF. If you select 2-Sided, you can also select 2-Sided the Orientation (Original) and Binding (Original) settings.
Page 103: Setting Up And Scanning To A Network Folder Or Ftp Server
Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's Contacts list. Select the links below as necessary to create and register the folder, and to scan to it over the network.
Page 104 2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 11, Windows 10, or Windows 8.x: Select Rename this PC and follow the on-screen prompts.
Page 105: Registering Contacts For Network Folder Or Ftp Scanning - Web Config
• Select the checkbox in the Allow column for the Change setting. 12. Click OK to save the settings, then click OK again to close the Advanced Sharing window. 13. Select the Security tab and check that the Group or user names list at the top includes the current computer user and the administrators who can now access the folder.
Page 106: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel
Enter the folder path name in one of the following formats depending on the Type setting you selected: • SMB: host_name\folder • FTP: host_name/folder_name • Secure Connection: For FTP locations, select the secure connection type. • User Name and Password: Enter only if you have set up a password on your computer. •...
Page 107: Scanning To A Network Folder Or Ftp Server
8. Select the number you want to use for the contact you are adding. 9. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters) and select OK. 10. Select the Index Word field. Use the on-screen keyboard to enter a word to use when searching for an entry (up to 30 characters) and select OK.
Page 108: Starting A Scan Using The Epson Scan 2 Icon
Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file.
Page 109 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Page 110 You see an Epson Scan 2 window like this:...
Page 111: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 112 You see an Epson Scan 2 window like this:...
Page 113: Starting A Scan From A Smartphone Or Tablet
Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
Page 114 You see this window:...
Page 115 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Reinsert your original into the ADF, if necessary.
Page 116: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.
Page 117: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 118: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 119: Image Format Options
Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
Page 120: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
Page 121: Scanning With Document Capture Pro Or Document Capture
Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
Page 122 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. Note: You may need to select your scanner from the list, if necessary.
Page 123: Scanning With Job Scan In Document Capture Pro - Windows
, then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 124: Adding And Assigning Scan Jobs With Document Capture Pro - Windows
You see a window like this: 4. Select one of the scan jobs (or click Job Settings to create a new scan job). The product scans the loaded original and saves it according to the job settings. 5. Depending on the settings for the scan job you selected, you may be able to view and edit the pages before saving them.
Page 125 • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro.
Page 126 You see a screen like this: 4. To add a scan job, click the New Job icon. 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution •...
Page 127: Scanning Two Originals Onto One Sheet (Stitching Images) - Windows
You can scan both sides of a double-sided or folded original in Document Capture Pro and combine them into a single image with the Epson Scan 2 Stitch Images setting (not available for all products). Note: Settings may vary depending on the software version you are using. Click the Help icon in...
Page 128 , then search for Document Capture Pro and select it. • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start and select All Programs or Programs.
Page 129 You see an Epson Scan 2 window like this:...
Page 130: Scanning Multi-Page Originals As Separate Files - Windows
Your product scans the original and the image appears in the Edit Scanned Results window. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document.
Page 131 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. Select the Job Scan tab. You see a window like this: 4. Click the Job Settings button.
Page 132 You see a window like this: 5. Select New Job and select the scan settings. Click Next when finished. You see a window like this:...
Page 133: Scanning With Document Capture - Mac
Note: Settings may vary depending on the software version you are using. See the Help menu in Document Capture at any time for more information. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this:...
Page 134 Note: See the Help information in Document Capture for details. 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
Page 135: Adding And Assigning Scan Jobs With Document Capture - Mac
7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 136: Entering A User Id And Password For Scanning
If you enabled Access Control on your product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance.
Page 137 You see this window: 3. Select Access Control. 4. Enter your user name and password. 5. Click OK. Parent topic: Scanning...
Page 138: Printing From A Computer
You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 139: Selecting Basic Print Settings - Windows
Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1.
Page 140 You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. Select Auto Select to automatically select the paper source in the paper setting menu on the product. 5.
Page 141: Paper Source Options - Windows
Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 142: Print Quality Options - Windows
Paper Cassette 4 Selects the paper in cassette 4 as the paper source. Paper Tray Selects the paper in the rear feed as the paper source. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.
Page 143 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge. • Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge.
Page 144 You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 145: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job.
Page 146: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 147: Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors...
Page 148: Image Options And Additional Settings - Windows
Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
Page 149: Header/Footer Settings - Windows
Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation. Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Quiet Mode Lessens noise during printing but may decrease print speed.
Page 150 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Page Number...
Page 151: Selecting A Printing Preset - Windows
3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 152: Selecting Extended Settings - Windows
Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click Note: For Windows 11, you may need to select and select Settings >...
Page 153: Extended Settings - Windows
6. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 154 Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 155: Printing Your Document Or Photo - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 156 • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 157: Locked Setting Options
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting...
Page 158 2. Click the Printer and Option Information button. 3. Select the Save Access Control settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 159: Selecting Default Print Settings - Windows
These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 160: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 161: Changing Automatic Update Options
Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Page 162: Selecting Basic Print Settings - Mac
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac...
Page 163 You see an expanded printer settings window like this: Note: The print window and pop-up menu may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 164 You see a menu like this: 9. Select Print Settings. You see these settings: 10. Select the Paper Source you wish to print from. 11. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Page 165: Paper Source Options - Mac
Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 166: Selecting Page Setup Settings - Mac
Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 167: Selecting Print Layout Options - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
Page 168 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 169: Double-Sided Printing Options And Adjustments - Mac
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 170: Color Matching And Color Options - Mac
4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Page 171: Selecting Printing Preferences - Mac
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Page 172: Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 173: Printing Your Document Or Photo - Mac
Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 174: Checking Print Status - Mac
Printing Your Document or Photo - Mac Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S.)
Page 175: Printing From A Smartphone Or Tablet
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
Page 176 • Windows 7: Click and select Devices and Printers. Right-click on your product, select the PCL option, and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click on your product, select the PCL option, and select Properties. 2.
Page 177: Selecting Basic Print Settings - Pcl Driver - Windows
Selecting Basic Print Settings - PCL Driver - Windows Select the basic settings for the document or photo you want to print. Note: The names of settings on the PCL driver screens may vary slightly, depending on the version of the driver you have installed.
Page 178 You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 179: Selecting Default Print Settings - Pcl Driver - Windows
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select any of the available print options. 9.
Page 180: Locking Printer Settings - Pcl Driver - Windows
You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 181 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product, select the PCL option, and select Printer properties. • Windows 10: Click and select (Settings) >...
Page 182: Pcl Driver Locked Setting Options
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6.
Page 183: Printing With The Postscript (Ps3) Printer Software - Windows
Setting Options Description Watermark Various text Lets you select the text for the watermark or prohibit watermarks watermarks Add/Delete Lets you add or delete a customized text or image-based watermark Settings Lets you select the size, position, and other watermark settings Header/Footer Prohibits headers or footers...
Page 184: Selecting Print Settings - Postscript Printer Software - Windows
Parent topic: Printing from a Computer Selecting Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: •...
Page 185 You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: •...
Page 186: Selecting Default Print Settings - Postscript Printer Software - Windows
You see a screen like this: 9. Select any settings as necessary. 10. If you have set up Access Control or want to print a confidential job, select Extended Settings to enable printing by entering a user name and password , or print a confidential job by entering the necessary information.
Page 187 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name and select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
Page 188: Printing With The Postscript (Ps3) Printer Software - Mac
2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Printing with the PostScript (PS3) Printer Software - Mac...
Page 189 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4.
Page 190 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using.
Page 191 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 192 10. Select Printer Features from the Printer Options menu or select Printer Features from the pop-up menu in the print window. You see these settings: 11. Select a MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. •...
Page 193: Cancelling Printing Using A Product Button
You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the following from the pop-up menu as necessary: •...
Page 194: Faxing
This will erase all of your network settings and fax data. Note: When using the PCL or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software,visit epson.com/support...
Page 195 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 196 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 197: Setting Up Fax Features
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings.
Page 198: Setting Up Basic Fax Features
Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Parent topic: Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product's fax features. Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer...
Page 199 You see a screen like this: 3. Select Proceed. 4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.
Page 200: Selecting The Line Type
7. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 9. (Receive Mode is automatically set to Auto;...
Page 201: Setting The Number Of Rings To Answer
You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. 7. Select OK to apply the settings. Note: If you have registered recipients in the Contacts list using an external access code such as 0 or 9, set Access Code to Do Not Use.
Page 202: Selecting Advanced Fax Settings
1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer. You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.
Page 203: Basic Settings - Fax
You see a screen like this: 3. Select the group of settings you want to change. Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
Page 204 Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone.
Page 205: Send Settings - Fax
Cloud Destination List Various Allows user to register up to five addresses at a cloud service recognized by Epson Connect. Received faxes may be forwarded to the selected cloud service. To use this feature, the printer must be registered with Epson Connect.
Page 206: Receive Settings - Fax
Setting Options Description Quick Memory Send Sends the outgoing fax as soon as the first page is finished scanning Batch Send Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch. Up to five documents (200 pages total) can be sent at one time.
Page 207 Setting Options Description Unconditional Save to Inbox Saves received faxes in printer's inbox Save/Forward Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Converts received faxes to PDFs and saves them on Device an external memory device connected to the printer Forward...
Page 208 Setting Options Description Split Page Settings Delete Print Data Select how to split large incoming faxes across After Split multiple sheets when using the Auto Reduction option. Overlap When Split Acting Print On(Split to pages) Select to split large incoming faxes across multiple sheets.
Page 209: Report Settings - Fax
Setting Options Description Quiet Mode Select On to reduce noise during printing (printing speed may be reduced). Parent topic: Selecting Advanced Fax Settings Report Settings - Fax Set the options you want for fax reports. Setting Options Description Forwarding Report Print on Error Prints a report after forwarding a received document only if an error occurs...
Page 210: Security Settings - Fax
Setting Options Description Attach Fax image to Does not include an image on the Transmission report Report On(Large Image) Prints a Transmission Report that includes the upper part of the first page of the sent document On(Small Image) Prints a Transmission Report that includes a reduced size of the entire first page of the sent document Fax Log Layout Combine Send and...
Page 211: Setting Up The Fax Utility - Windows
, then search for EPSON Software and select it. • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 212 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
Page 213: Setting Up Fax Features Using The Fax Utility - Mac
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 214: Setting Up Contacts And Contact Groups
1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 215: Creating A Contact
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 2000 contacts and contact groups combined. 1.
Page 216: Editing Or Deleting A Contact
10. Set the Fax Speed, Subaddress (SUB/SEP), and Password (SID/PWD) settings, if necessary. 11. Select OK. Parent topic: Setting Up Contacts and Contact Groups Editing or Deleting a Contact You can edit or delete any of the contacts on your list. 1.
Page 217: Editing Or Deleting A Contact Group
5. Select Add Group. 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8.
Page 218: Sending Faxes
7. Select the contact you want to add or delete. Each selected contact is highlighted. 8. Select Close. 9. Select OK. Parent topic: Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - Mac...
Page 219 Note: • You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white.
Page 220: Sending Ip Faxes Using The Control Panel
• Select a recipient from the Frequent list. Note: To delete entered recipients, select the Select Recipient field, select the recipient you want to delete, and select Remove. 5. If you need to change any fax settings, select Fax Settings and select your settings. 6.
Page 221: Ip Fax Destination Examples
1. Place the originals. 2. Select Fax on the printer home screen. 3. Specify the recipients to send the fax to on the Recipient tab. To enter the destination manually, select Keypad, and then from Select Line, select the IP-FAX line.
Page 222: Fax Sending Options
Transmission Method Recipient Format Over an intranet (LAN) When not using a Enter the Main Unit URI (SIP URI format) set for the SIP server destination fax machine. • Example 1: 1111@host.local • Example 2: User1@192.168.1.1 • Example 3: User1@[2001:0db8::1234:5678:90ab:cdef ] When using a SIP Enter the SIP user name for the Main Unit URI (SIP server...
Page 223 Setting Options Description Remove Background Auto Automatically removes any background color on scanned images Varying levels Lets you select from various levels of background available color adjustment Sharpness Varying levels Lets you adjust the sharpness level of outgoing faxes available ADF 2-Sided Select On to enable 2-sided faxing from the ADF.
Page 224: Sending A Fax At A Specified Time
Setting Options Description Notify Send Result Sends a notification to the selected email address when an outgoing fax is sent Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Backup Saves a copy of the scanned fax to the selected email address or network folder/FTP location Parent topic: Sending Faxes from the Product Control Panel...
Page 225: Sending A Fax On Demand (Polling Send Box)
Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Sending a Fax on Demand (Polling Send Box) You can store one scanned document (up to 200 black-and-white pages) and have it sent automatically when another fax machine requests it.
Page 226: Sending A Stored Fax
2. Press the home button, if necessary. 3. Select Menu > Fax Box. 4. Select Polling Send/Board. 5. Select one of the boxes named Unregistered Bulletin Board. Note: If a password entry screen is displayed, enter the password. 6. Enter information for the following settings: •...
Page 227: Dialing Fax Numbers From A Connected Telephone
2. Press the home button, if necessary. 3. Select Fax Box > Stored Documents. 4. Select the Menu icon. 5. Select Store Fax Data. 6. Select any other fax settings as necessary and select the Store icon. Your document is scanned, stored, and briefly previewed. 7.
Page 228: Sending Faxes Using The Fax Utility - Windows
3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering the destination fax number. 4.
Page 229 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 230 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 231: Sending Faxes Using The Fax Utility - Mac
7. Enter the recipient's name and fax number or select a recipient from the phone book, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 232 1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. Note: The print window may look different, depending on the Mac OS version and the application you are using.
Page 233 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 234: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 235: Receiving Faxes Automatically
Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically...
Page 236: Receiving A Fax By Polling
from the product's memory. Before using this feature, make sure the date and time are set correctly, the forwarding destination is set up in the contact list, and the email server settings are configured. 1. Press the home button, if necessary. 2.
Page 237: Checking Fax Status
9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the Job/Status button.
Page 238: Printing Fax Reports
• Select Stored Documents to view saved documents that have not been sent when Store Fax Data is set to On. • Select Polling Send/Board to view documents that are stored for fax polling. 7. Select the fax you want to view. You see the fax displayed on the screen.
Page 239 Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory. Fax Settings List Print a list of the current fax communication settings. Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previous sent or received fax.
Page 240: Using External Usb Devices With Your Product
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 241: Print Setting Options - Jpeg Mode
• In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos. •...
Page 242: Printing Tiff And Pdf Files
Print settings Available options Description Layout 1-up Print one photo per page. 20-up Print 20 photos per page. Index Print numbered photo thumbnails with date information. Fit Frame Automatically crops the photo to fit into the selected photo layout. Turns off automatic cropping. Quality Standard Provides good quality for most prints.
Page 243: Print Setting Options - Tiff Mode
5. Do the following as necessary: • To print more than one copy, use the numeric keypad on the control panel or select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). •...
Page 244: Print Setting Options - Pdf Mode
Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout. Turns off automatic cropping. Quality Standard Provides good quality for most prints. Best Provides the highest quality for special prints. Print Order Last Page on Top Select the printing order for multi-page documents.
Page 245: Transferring Files On A Usb Device
Print settings Available options Description Print Order Last Page on Top Select the printing order for multi-page documents. First Page on Top Parent topic: Printing TIFF and PDF Files Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Parent topic: Using External USB Devices with Your Product...
Page 246: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, And Cassette Rollers
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 247: Check Ink And Maintenance Box Status
Note: When using the PCL or PostScript (PS3) printer software with the product, you can check ink and maintenance box status by using the product buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 248: Checking Ink Status On The Lcd Screen
Checking Ink and Maintenance Box Status - Windows Checking Ink and Maintenance Box Status - Mac Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Checking Ink Status on the LCD Screen When one of your ink packs is low or expended, you see a message on the LCD screen. Follow the steps on the LCD screen to replace the ink pack.
Page 249: Checking Ink And Maintenance Box Status - Mac
2. Replace or reinstall the maintenance box or ink pack as indicated on the screen. Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 250 • Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 251: Purchase Epson Ink Packs And Maintenance Boxes
(U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Latin America: You can purchase genuine Epson ink, maintenance boxes, and paper from an Epson authorized reseller.
Page 252: Replacing The Maintenance Box
1. Select How To. 2. Follow the on-screen instructions to replace the expended ink packs. Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Related topics Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Replacing the Maintenance Box If the maintenance box is full, a message appears on your product's LCD screen.
Page 253: Replacing The Paper Feed Rollers
• Keep the maintenance box out of direct sunlight. Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Replacing the Paper Feed Rollers When the paper feed rollers in the paper cassettes need to be replaced, you see a message on the LCD screen.
Page 254: Printing With Black Ink And Expended Color Ink Packs
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
Page 255 1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or icon to cancel your print job. (If an error message is displayed, click OK.) Note: If the message screen appears on another computer on a network, you may need to cancel the print job using the product control panel.
Page 256: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 257: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the printhead. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 258: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 259: Print Head Cleaning
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support. Parent topic:...
Page 260: Aligning The Print Head Using The Product Control Panel
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Adjusting the Print Quality Using the Product Control Panel Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
Page 261: Cleaning The Paper Guide
Print head needs cleaning 7. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X. 8. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Page 262 To clean the printer head path, use the following: • Several cotton swabs • ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent • A small flashlight Caution: Do not use any other liquid to clean the translucent film or you may damage your product. 1.
Page 263: Checking The Number Of Sheets On The Lcd Screen
Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film.
Page 264: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
Page 265: Cleaning The Automatic Document Feeder
2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it. Wipe off all remaining liquid after removing the dirt. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 266 2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth; you may damage the ADF rollers. Do not use the ADF until the rollers have dried.
Page 267: Transporting Your Product
4. Clean the areas indicated in the image: Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Be careful not to scratch or damage the glass; this can affect scan quality. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it.
Page 268 Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here: • When carrying the printer, avoid tilting it more than 10° or the printer may fall. •...
Page 269 7. Secure the print head to the case with tape as shown. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product. 8. Lower the printer cover.
Page 270 9. Unlock and open the front cover. 10. If you have the protective material that shipped with your product, use it to secure the ink pack trays. 11. When you are finished, close and lock the front cover.
Page 271 12. Uninstall any optional paper cassettes, if necessary. Note: Uninstall the cassettes by performing the installation steps in reverse. 13. Prepare the printer for packing as shown below.
Page 272 14. Remove the output tray. 15. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Page 273: Administering Your Product
Configuring Security Settings Using Your Product on a Secure Network Setting Up Universal Print (Microsoft) Using Epson Device Admin Configuration Software Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
Page 274: Changing The Administrator Password In Web Config
You can change the administrator password using your product's control panel or Web Config.You use the same administrator password in all cases. Note: If you forget your administrator password, contact Epson for support. 1. Access Web Config as an administrator and select the Product Security tab.
Page 275: Checking Status Information
Adjusting Control Panel Sounds Importing and Exporting Product Settings Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Enabling Periodic Cleaning Powering Off or Rebooting the Product Remotely Restoring Default Product Settings Parent topic: Administering Your Product...
Page 276: Network Settings
2. Select the Network tab, then select Basic. 3. Check or update the settings as necessary. 4. Select Next to see a summary of the network settings. 5. Select OK to accept the changes. Note: The network connection will be temporarily interrupted to enable the new settings. 6.
Page 277 Setting Description IP Address Displays the IP address. If you are manually entering the IP address, enter it in the format xxx.xxx.xxx.xxx (where xxx is a number between 0 and 255). Make sure the address is unique and does not conflict with any other device on your network.
Page 278 Setting Description Register the network interface Allows you to register the host and domain names through a address to DNS DHCP server that supports Dynamic DNS Proxy Server Setting Enables the use of a proxy server Proxy Server Specifies the name of the proxy server in either IPv4 or FQDN format Proxy Server Port Number Specifies the port number for the proxy server (between 1...
Page 279 Setting Description IPv6 Stateless Address 2 Displays the valid IPv6 Stateless Address 2 IPv6 Stateless Address 3 Displays the valid IPv6 Stateless Address 3 IPv6 Primary DNS Server Specifies the address for the IPv6 primary DNS server. The address must conform to the following format: •...
Page 280: Setting Control Panel Options
Setting Description Password Specifies the password for the Wi-Fi Direct network. Note: Changing the password will disconnect any devices currently connected to the network. Frequency Range Selects the frequency range used by the Wi-Fi Direct network. IP Address Specifies the IP address for the Wi-Fi Direct network. If set to Manual, enter the IP address in the provided fields.
Page 281: Adjusting Power Saving Settings
3. Set the contents of the email subject line by selecting items from the drop-down menus. Note: You cannot select the same item in both menus. If the Location setting is longer than 32 bytes, it will be truncated in the Subject line. 4.
Page 282: Importing And Exporting Product Settings
1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select the Sound setting. 3. Select volume and sound settings as necessary for Normal Mode and Quiet Mode. You can also create different sound settings for fax operations. 4.
Page 283: Importing Settings Using Web Config
Importing Settings Using Web Config You can import settings to your product that you have exported previously. If encryption was used when the settings were exported, obtain the necessary password before you import. Note: When importing values that include individual information such as a printer name or IP address, make sure the same IP address does not already exist on the same network.
Page 284: Clearing The Internal Memory
Note: If you are using a CA certificate or Kerberos authentication, it is recommended to use a time server to set the date and time. 1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select the Date and Time > Time Server setting. 3.
Page 285: Enabling Periodic Cleaning
4. Select a search option from the Search Options drop-down list. 5. Select OK to apply your changes. Parent topic: Configuring Product Settings Enabling Periodic Cleaning You can set a schedule to clean the print head using the Web Config interface. 1.
Page 286: Configuring Security Settings
Parent topic: Configuring Product Settings Configuring Security Settings Follow the instructions in these sections to configure internal security features for your product using the Web Config software. Connecting an Authentication Device Restricting Features Available for Users Disabling the External Interface Setting Up Password Encryption Working with Audit Logs Restricting PDL File Operations...
Page 287: Restricting Features Available For Users
2. Connect the card reader’s USB cable to the service port on the product. Caution: Make sure the cable does not block the rear cover. 3. Access Web Config and log in using the administrator name and password. Note: You can also check the card reader status on the product control panel by selecting Settings >...
Page 288: User Feature Restriction
• The default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK. 5. Select User Settings.
Page 289: Disabling The External Interface
8. Enter a password for the user in the Password field following the guidelines on the screen. Note: If you need to reset a password, leave the password field blank. 9. Select the checkbox for each function you want the user to be able to perform, and deselect the checkbox for each function you want to restrict access to.
Page 290: Working With Audit Logs
1. Log in to the Web Config interface as an administrator. 2. Select the Product Security tab and select Password Encryption. 3. Select On and select OK. A message appears about restarting the product. Select OK. 4. Turn the product off and then on again to apply the password encryption setting. Note: The product may take longer than usual to turn on.
Page 291: Restricting Domain Access
If you enable Do not start if tampering is detected, the printer will display an error and stop booting. It is not recommended to enable the Do not start if tampering is detected setting as the default setting. 1. Log in to the Web Config interface as an administrator. 2.
Page 292: Configuring Protocols And Services In Web Config
Configuring Protocols and Services in Web Config You can enable or disable protocols using Web Config. 1. Access Web Config as an administrator, select Network Security, and select Protocol. 2. Select or deselect the checkbox next to the service name to enable or disable a protocol. 3.
Page 293 Bonjour Settings Setting Options/Description Use Bonjour Search for or use devices through Bonjour (you cannot use AirPrint if disabled) Bonjour Name Displays the Bonjour name Bonjour Service Name Displays the Bonjour service name Location Displays the Bonjour location name Top Priority Protocol Selects the protocol that is the top priority for Bonjour printing iBeacon Settings Setting...
Page 294 Setting Options/Description Location Displays the WSD location name LLTD Settings Setting Options/Description Enable LLTD Enable LLTD to display the product in the Windows network Device Name Displays the LLTD device name LLMNR Settings Setting Options/Description Enable LLMNR Enable LLMNR to use name resolution without NetBIOS, even if you cannot use DNS LPR Settings Setting...
Page 295 Setting Options/Description Port Number Enter the port number for RAW printing between 1024 and 65535 (except 9100, 1865, and 2968) Printing Timeout (sec) Enter the timeout value for RAW port (custom port) printing between 0 and 3,600 seconds IPP Settings Setting Options/Description Enable IPP...
Page 296: Configuring Ssl/Tls Communication
SNMPv1/v2c Settings Setting Options/Description Enable SNMPv1/v2c Enable SNMPv1/v2c for products that support SNMPv3 Access Authority Set the access authority when SNMPv1/v2c is enabled to Read Only or Read/Write Community Name (Read Only) Enter 0 to 32 ASCII characters Community Name (Read/Write) Enter 0 to 32 ASCII characters SNMPv3 Settings Setting...
Page 297: Configuring A Server Certificate For The Product
4. Select one of the options for the Encryption Strength setting. 5. Select Enable or Disable for the Redirect HTTP to HTTPS setting as necessary. 6. If necessary, enable a TLS version. 7. Click Next. You see a confirmation message. 8.
Page 298: About Ipsec/Ip Filtering
About IPsec/IP Filtering You can filter traffic to the product over the network based on IP address, service, and port by configuring a default policy that applies to every user or group connecting to the product. For control of individual users or user groups, you can configure group policies. Note: IPsec is supported only by computers running Windows Vista or later, or Windows Server 2008 or later.
Page 299: Ipsec/Ip Filtering Policy Settings
8. If you want to configure additional group policies, click the next tab number and repeat the configuration steps as necessary. Parent topic: Configuring IPsec/IP Filtering IPsec/IP Filtering Policy Settings Default Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through...
Page 300 Group Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through Local Address(Printer) Select an IPv4 or IPv6 address that matches your network environment;...
Page 301 Setting Options/Description Local Port If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control receiving packets (up to 10 ports), separated by commas, for example 20,80,119,5220;...
Page 302 Combinations of Local Address (Printer) and Remote Address (Host) on Group Policy Setting of Remote Settng of Local Address (Printer) Address (Host) IPv4 IPv6 Any addresses *1 *2 IPv6 — Blank : If you selected IPsec as the Access Control option, you cannot specify a prefix length : If you selected IPsec as the Access Control option, you can select a link-local address (fe80::), but the group policy will be disabled.
Page 303 Service name Protocol type Local/Remote port Controls these operations number Network Push Scan 2968/Any port Searching for a computer during Discovery push scanning from Document Capture Pro FTP Data (Local) 20/Any port Forwarding FTP printing data to FTP server FTP Control (Local) TCP 21/Any port Controlling FTP printing to FTP server...
Page 304: Ipsec/Ip Filtering Configuration Examples
Protocol type Local/Remote port Controls these operations number HTTP (Remote) Any port/80 Communicating with Epson Connect, firmware update, and root certificate HTTPS (Remote) Any port/443 update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network folder, or receive fax data from PC-Fax, select Port Number as the Method of Choosing Port option and specify the port numbers for CIFS and NetBIOS.
Page 305: Configuring An Ipsec/Ip Filtering Certificate
Receiving Access from Only a Specified Address for Product Access In these examples, the client will be able to access and configure the product in any policy configuration. Default policy: • IPsec/IP Filtering: Enable • Access Control: Refuse Access Group policy: •...
Page 306: Ieee 802.1X Network Settings
1. Access Web Config as an administrator and select the Network Security tab. 2. Under IEEE802.1X, select Basic. 3. Select Enable as the IEEE802.1X (Wired LAN) setting. 4. To use the product on a Wi-Fi network, enable your product's Wi-Fi settings. The status of the connection is shown as the IEEE802.1X (Wi-Fi) setting.
Page 307: Configuring A Certificate For An Ieee 802.1X Network
Setting Options/Description Server ID Enter a server ID between 1 and 128 ASCII characters for authentication on a specified RADIUS server; server ID is verified in the subject/subjectAltName field of a server certificate sent from the RADIUS server Anonymous Name If you selected EAP-TTLS, PEAP-TLS or PEAP/MSCHAPv2 as the Authentication Method setting, you can configure an anonymous name between 1 and 128 ASCII characters...
Page 308: Using A Digital Certificate
Status ID Status description EAP Success IEEE 802.1X authentication is confirmed and the network connection is available Authenticating IEEE 802.1X authentication in progress Config Error Authentication failed because the user ID was not set Client Certificate Error Authentication failed because the client certificate is out of date Timeout Error Authentication failed because there is no answer from the RADIUS server and/or authenticator...
Page 309: About Digital Certification
Parent topic: Using Your Product on a Secure Network About Digital Certification You can configure the following digital certificates for your network using Web Config: CA-signed Certificate You can ensure secure communications using a CA-signed certificate for each security feature. The certificates must be signed by and obtained from a CA (Certificate Authority).
Page 310: Csr Setup Settings
Before proceeding, make sure the time and date settings are correct on your product. 10. Select Network Security, select your network security option, and select Certificate or Client Certificate as necessary. 11. In the CA Certificate section, click Import. 12. Select the format of the certificate as the Server Certificate setting. 13.
Page 311: Csr Import Settings
CSR Import Settings You can configure these settings when importing a CSR in Web Config. Note: The import setting requirements vary by certificate format and how you obtained the certificate. Certificate format Setting descriptions PEM/DER format obtained from Web Config Private Key: Do not configure because the product contains a private key Password: Do not configure...
Page 312: Deleting A Ca-Signed Certificate
Setting Description Password If the file format is Certificate with Private Key (PKCS#12), enter the password for encrypting the private key that is set when you obtain the certificate. CA Certificate 1 If your certificate’s format is Certificate (PEM/DER), import a certificate from a certificate authority that issues a CA-signed Certificate to be used as the server certificate.
Page 313: Updating A Self-Signed Certificate
Updating a Self-signed Certificate If your product supports the HTTPS server feature, you can update a self-signed certificate using Web Config. 1. Access Web Config as an administrator and select Network Security. 2. Select SSL/TLS> Certificate. 3. Click Update. 4. Enter an identifier for your product from 1 to 128 characters long in the Common Name field. Note: You can add up to 5 IPv4 addresses, IPv6 addresses, host names, or FQDNs;...
Page 314: Setting Up Universal Print (Microsoft)
With Windows, you can discover and monitor remote devices, and configure network settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at and follow the on- screen instructions.
Page 315: Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Network Security Problems Solving Copying Problems Solving Copy Quality Problems...
Page 316: Product Status Messages
You see this screen: 2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen.
Page 317 If the problem persists, check for and remove any jammed paper or protective materials contact Epson support. from the product. If the error still persists, contact Epson for support. If you see any of the following error codes, make sure you have not exceeded the loading capacity for any paper source: •...
Page 318 An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 319: Job Status Error Codes
Job Status Error Codes If a job does not complete successfully, you can check the error code for the reason. Press the Job/Status button, select the Job/Status tab, and select Log. Select the incomplete job to display the error code and additional information. Code Condition/solution The product was turned off by a power failure.
Page 320 Cannot print on 2-sides due to a lack of available memory. Only one side will be printed. Reduce the size of the print job. HDD error. The job is canceled. Contact Epson for support. Cannot print because the user name associated with the confidential job does not match.
Page 321 Code Condition/solution The external memory device has been removed. Reinsert the device. An error occurred while saving data to an external memory device. Reinsert the memory device or use a different device. The product's memory is full. Wait until current jobs are finished processing. A DNS error has occurred.
Page 322 An FTPS/HTTPS certificate error occurred. Check the product's date and time settings are correct. Run Epson Web Config and update the root certificate or the CA certificate. Contact your product administrator. An authentication error has occurred while faxing (models equipped with optional fax board).
Page 323: Running A Product Check
Code Condition/solution A communication error has occurred while faxing (models equipped with optional fax board). From the Home screen, select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings. Select the arrow icon at the end of an entry and check the Save/Forward Destination (Required) setting.
Page 324: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 325: Solving Setup Problems
1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Restore Default Settings. Note: You may need to enter the administrator password. You see a screen like this: 3. Select one of these options: •...
Page 326: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 327: Cannot Read The Authentication Card
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 328: Product Cannot Connect To A Wireless Router Or Access Point
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 329: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 330: Wireless Network Connection Is Unstable On A Mac
2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network.
Page 331: Cannot Print Over A Network
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. •...
Page 332: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 333: Solving Network Security Problems
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Page 334: Cannot Update A Certificate Or Create A Csr
Cannot Update a Certificate or Create a CSR If you cannot update a self-signed certificate or create a CSR for a CA-signed certificate, try these solutions: • Make sure that you entered a Common Name setting in Web Config. • Make sure the Common Name setting does not contain unsupported characters or is divided by a comma.
Page 335 Message Solution Invalid value below. Remove any unsupported characters in the file path and password. Invalid date and time. Set the date and time on the product using Web Config, EpsonNet Config, or the product control panel. Invalid password Enter the password that matches the password set for the CA certificate.
Page 336: Solving Copying Problems
Message Solution Setup failed. Make sure the computer and product are connected, and the certificate file is not corrupted, then import the certificate file again. Parent topic: Solving Network Security Problems Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic:...
Page 337: Copies Have Incorrect Or Faint Colors
Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Page 338: Paper Feeding Problems
Paper Jams Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the paper tray or cassette. Reload it, then adjust the edge guides.
Page 339: Paper Jams Inside The Product
• Slide the edge guides against the edges of the originals. • Make sure the document is not curled or creased. • Try cleaning the inside of the ADF. • Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Paper Problems Paper Jams Inside the Product...
Page 340: Paper Ejection Problems
• Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill. Warning: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it may cause an injury.
Page 341: Product Icon Does Not Appear In Windows Taskbar
• There may a problem with the printer's status. Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 342: Printing Is Slow
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 343: Solving Page Layout And Content Problems
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 344: Inverted Image
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems...
Page 345: Incorrect Margins On Printout
• Make sure your product is on a flat surface and operating in the recommended environmental conditions or multiple sheets of paper may be fed at the same time. If the paper is moist or damp, load new paper. Fan the paper before loading it. If paper still does not feed correctly, load one sheet at a time.
Page 346: Incorrect Image Size Or Position
• If you are using the Windows PostScript printer software, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position...
Page 347: Solving Print Quality Problems
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 348: Faint Printout Or Printout Has Gaps
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 349: Grainy Printout
• Adjust the print quality in the product software. Parent topic: Solving Print Quality Problems Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. •...
Page 350: Solving Scanning Problems
• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends.
Page 351: Solving Scanned Image Quality Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 352: Image Consists Of A Few Dots Only
Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • Remove any lint or dirt from your original. •...
Page 353: Scanned Image Quality Problems
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 354: Image Colors Are Patchy At The Edges
Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much force on the original or document cover. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 355: Cannot Send Or Receive Faxes
Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 356 • If an external phone is connected to the product and is sharing a phone line with the product, set the Receive Mode setting to Auto on the control panel. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.
Page 357: Cannot Receive Faxes With A Telephone Connected To Your Product
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 358: Fax Quality Is Poor
• If the memory is full, try the following: • Send a monochrome fax using the direct sending feature • Send your faxes in smaller batches • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear.
Page 359: Sent Fax Is Received In An Incorrect Size
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • Clean any dust or dirt from the originals. • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel.
Page 360: Cannot Save Files On A Usb Device
• Make sure the files on your device are in the correct format. Parent topic: Solving USB Device Problems Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: •...
Page 361: Uninstalling Product Software - Windows
In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall.
Page 362: Uninstalling Product Software - Mac
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 363: Where To Get Help (Latin America)
(Canadian sales), latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Where to Get Help (Latin America) If you need additional help with your Epson product, contact Epson.
Page 364 • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116...
Page 365 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Page 366: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 367: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 368 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 369: Printable Area Specifications
Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum...
Page 370: Automatic Document Feeder (Adf) Specifications
Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.85 inches (47 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications ADF type Auto-duplex scanning Paper size...
Page 371: Scanning Specifications
Scanning Specifications Scanner type Flatbed Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 dpi (in 1 dpi increments) Image data...
Page 372 Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch ×...
Page 373: Ink Pack Specifications
Ink Pack Specifications Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 374: Dimension Specifications
Dimension Specifications Height Stored: 16.3 inches (413 mm) Stored with one optional paper cassette installed: 20.2 inches (513 Stored with two optional paper cassettes installed: 24.1 inches (613 Stored with three optional paper cassettes installed: 28.1 inches (713 mm) Printing: 19.9 inches (505 mm) Printing with one optional paper cassette installed: 23.8 inches (605 Printing with two optional paper cassettes installed: 27.8 inches (705 Printing with three optional paper cassettes installed: 31.7 inches...
Page 375: Environmental Specifications
Storage: 5 to 85% RH (without condensation) Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for external USB device) Note: Epson cannot guarantee the operation of externally connected devices. USB 3.0 cables are not supported.
Page 376: External Usb Device Specifications
• Security settings, such as password or encryption, etc. USB memory device Formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. You can use USB devices with your product containing files that meet these specifications. File format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital...
Page 377: Network Interface Specifications
Network Interface Specifications Wi-Fi (U.S. and Canada) Standard IEEE 802.11a/b/g/n /ac/k/r/v Security WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA-3-Enterprise WEP (64/128 bit) Note: Wi-Fi Direct only supports WPA2-PSK (AES) Frequency band IEEE 802.11b/g/n: 2.4 GHz IEEE 802.11a/n/ac: 5 GHz Channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13...
Page 378 : Only available for the HT20 Wi-Fi (Latin America) Standard IEEE 802.11 b/g/n /k/r/v Security WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA-3-Enterprise WEP (64/128 bit) Note: Wi-Fi Direct only supports WPA2-PSK (AES) Frequency band 2.4 GHz Channels 1/2/3/4/5/6/7/8/9/10/11/12/13...
Page 379: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 380 Parent topic: Technical Specifications...
Page 381: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 382 • If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. •...
Page 383: Wireless Connection Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Page 384: Lcd Screen Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 385: Binding Arbitration And Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 386 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 387 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 388: Trademarks
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i)
Page 389: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 390: A Note Concerning Responsible Use Of Copyrighted Materials
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

This manual is also suitable for:

Em-c800