A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears; Dell Mediadirect Problems - Dell Inspiron 640M Owner's Manual

H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Microsoft
R U N T H E P R O G R A M C
so it runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.

A solid blue screen appears

U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

Dell MediaDirect problems

C H E C K T H E D E L L M E D I A
of the Dell MediaDirect screen to access Help.
T O P L A Y M O V I E S W I T H
you purchased a DVD drive with your computer, this software should already be installed.
V I D E O Q U A L I T Y P R O B L E M S
advantage of the special processing in some graphics cards to reduce processor requirements when
playing DVDs and certain types of video files.
C A N N O T P L A Y S O M E M E D I A F I L E S
Windows XP operating system environment, access to licensed content is restricted. Licensed content is
digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music
and video files have a lock icon next to them. You can access licensed files in the Windows XP operating
system environment.
D J U S T I N G T H E C O L O R S E T T I N G S F O R M O V I E S T H A T C O N T A I N S C E N E S T H A T A R E T O O D A R K O R T O O B R I G H T
A
Click EagleVision to use a video enhancement technology that detects video content and dynamically
adjusts the brightness/contrast/saturation ratios.
NOTICE:
You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell
for assistance. See
94
Troubleshooting
If necessary, uninstall and then reinstall the program. Software
—
O M P A T I B I L I T Y W I Z A R D —
If you are unable to get a response by pressing a key on your keyboard or
—
D I R E C T H E L P F I L E F O R I N F O R M A T I O N
D E L L M E D I A D I R E C T , Y O U M U S T H A V E A
Turn off the Use Hardware Acceleration option. This feature takes
—
Because Dell MediaDirect provides access to media files outside the
—
"Contacting Dell" on page 135
® ®
Windows operating system
The Program Compatibility Wizard configures a program
Click the question mark icon at the bottom
—
D V D D R I V E A N D T H E
.
If
D E L L D V D P L A Y E R —
—