Dell™ Inspiron™ 500m Owner’s Manual Model PP05L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
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Contents CAUTION: Safety Instructions General ......Power ......Battery .
E-Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a Parallel Printer Connecting a USB Printer Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Turning Off Your Computer 3 Using Batteries and Module Bay Devices...
Removing and Installing Devices While the Computer Is Turned Off ......If the Device Screw Is Not Installed If the Device Screw Is Installed Removing and Installing Devices While the Computer Is Running...
CD and DVD Problems If you cannot play a CD or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers Copying CDs...
Video and Display Problems ....If the display is blank ..... . If the display is difficult to read If only part of the display is readable Scanner Problems...
......Standard Settings Viewing the System Setup Screens System Setup Screens Commonly Used Options Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contacting Dell Regulatory Notices...
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) ® Intel Warranty Statement for Pentium ® Celeron Processors Only (U.S. and Canada Only) Index ........
CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.
Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.
• Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.
When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.
Computer Gets Wet" on page 93 or "If You Drop or Damage Your Computer" on page 94. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see "Contacting Dell" on page 127 for the appropriate contact information).
When Using Your Computer (continued) Ground yourself by touching any unpainted metal surface on the back of the computer. While you work, periodically touch the unpainted metal surface to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer.
Front View keyboard status lights touch pad buttons — For more information about your display, see the Tell Me How help file. To access the D I S P L A Y help file, see "Accessing Help" on page 86. P O W E R B U T T O N mode.
D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while light is flashing.
If the computer is running on a battery, the – Off: The battery is adequately charged (or the computer is turned off). – Flashing orange: The battery charge is low. – Solid orange: The battery charge is critically low. — The keyboard includes a numeric keypad as well as the Windows logo key K E Y B O A R D information on supported keyboard shortcuts, see "Using the Keyboard and Touch Pad"...
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
P C C — Supports one PC Card, such as a modem or network adapter. The computer A R D S L OT ships with a plastic blank installed in the slot. For more information, see the Tell Me How help file. To access the help file, see"Accessing Help"...
Right Side View security cable slot module bay device latch release — Lets you attach a commercially available antitheft device to the S E C U R I T Y C A B L E S L O T computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
— You can install devices such as an optical drive or a Dell TravelLite™ module in M O D U L E B A Y the module bay. For more information, see "About the Module Bay" on page 51. D E V I C E L A T C H R E L E A S E page 51 for instructions.
parallel connector video connector network connector (RJ-45) serial connector modem connector (RJ-11) (optional) air vents S-video TV-out connector AC adapter connector USB connectors (2) U SB C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer.
T V- V I D E O OU T C O N N E C T O R M O D E M C ON N E C T O R N E T W OR K C O N N E C T OR NOTICE: The network connector is slightly larger than the modem connector.
S E R I A L C O N N E C T O R — Attach an AC adapter to the computer. A D A P T E R C O N N E C T O R The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.
Bottom View memory module cover hard drive Mini PCI card cover M E M O R Y M O D U L E C O V E R "Adding Memory" on page 106. B A T T E R Y B A Y L A T C H R E L E A S E instructions.
— The computer uses an internal fan to create airflow through the vents, which prevents the F A N computer from overheating. NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
S E C T I O N 2 S e t t i n g U p Yo u r C o m p u t e r Connecting to the Internet Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Setting Up the Docking Device to Connect to a Network...
Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...
R R E G U L A R D I A L T ON E when you have messages. Contact your telephone company for instructions on restoring a dial tone. U R N OF F C A L L W A I T I N G deactivating this feature.
To prepare the new computer for the file transfer: Click the Start button, point to All Programs click Files and Settings Transfer Wizard. When the Files and Settings Transfer Wizard welcome screen appears, click Next. On the Which computer is this? screen, click New Computer and click Next. On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
Setting Up a Printer CAUTION: Before performing these procedures, read the safety instructions on page 11. NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: •...
screws (2) parallel printer cable Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.
Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Printer Problems H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S connected to the computer.
Setting Up the Docking Device to Connect to a Network NOTE: A network adapter is also referred to as a network interface controller (NIC). NOTICE: Do not install a network adapter or a network adapter/modem combination PC Card until you complete the docking device setup. NOTICE: To prevent serious operating system problems, do not connect your computer to a docking device until the Windows operating system setup on the computer is complete.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.
Battery Performance NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see "Limited Warranties and Return Policy" on page 105.
Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery Charge The Dell QuickSet battery meter, Microsoft icon, the battery charge gauge, and the low-battery warning provide information on the battery charge.
Microsoft Windows Power Meter The Windows power meter indicates the remaining battery charge. To check the power meter, double-click the tab, see the Tell Me How help file. To access the help file, see "Accessing Help" on page 86. If the computer is connected to an electrical outlet, a Charge Gauge Press the status button on the battery charge gauge to illuminate the charge-level lights.
A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The computer beeps once, indicating that minimal battery operating time remains. During that time, the speaker beeps periodically. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90 percent depleted.
NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data. Ensure that the computer is turned off, disconnected from an electrical outlet, and disconnected from the telephone wall jack.
Removing and Installing a Reserve Battery CAUTION: Before performing these procedures, read the safety instructions on page 11. Remove the battery (see page 47). Remove the reserve battery cover. Pull the reserve battery out of its compartment, and disconnect the reserve battery cable from the connector.
Connect the reserve battery cable to the connector in the reserve battery compartment. Place the reserve battery in the compartment, and replace the reserve battery cover. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage.
second battery (bottom) Removing and Installing Devices While the Computer Is Turned Off CAUTION: Before performing these procedures, read the safety instructions on page 11. NOTE: If the device screw is not installed, you can remove and install devices while the computer is running and connected to a docking device (docked).
If the Device Screw Is Not Installed NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. Press the device latch release so that the latch release pops out.
Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer. If the Device Screw Is Installed Save and close any open files, exit any open programs, and then shut down the computer.
Pull the device by the latch release to remove the device from the module bay. NOTICE: Insert devices into the module bay before you dock and turn on the computer. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer.
If the Device Screw Is Not Installed Double-click the Safely Remove Hardware icon on the taskbar. Click Stop and wait for the operating system to confirm that the device has stopped. Click the device you want to eject. NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer.
Pull the device by the latch release to remove the device from the module bay. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer. Windows XP automatically recognizes the new device.
NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. Use a #1 Phillips screwdriver to remove the device screw from the bottom of the computer.
S E C T I O N 4 U s i n g t h e K e y b o a r d a n d To u c h P a d Numeric Keypad Keyboard Shortcuts Customizing the Touch Pad Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters...
Numeric Keypad NOTE: When you connect an external keyboard or keypad to the computer, the keypad is disabled. NOTE: You can change options for using the numeric keypad in the system setup program. The keypad numbers and symbols are marked in blue on the right side of the keypad keys. To type a number or symbol, press down and press the desired key.
Opens the Windows Task Manager window. Enables and disables the numeric keypad. Enables and disables the scroll lock. Displays the Dell™ QuickSet Battery Meter. Ejects the tray out of the drive. Switches the video image to the next display in the...
Power Management Speaker Functions If no sound comes from the speakers, press ® Microsoft Windows To adjust keyboard operation, such as the character repeat rate, open the Control Panel, and click Printers and Other Hardware. U si n g th e Ke yb o ard a nd To u ch Pad Activates the power management mode of your choice.
The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad. •...
Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the Mouse Properties window. Click the Start button, click Control Panel, and then double-click the Mouse icon. On the Mouse Properties window: • Click the Device Select tab to disable the touch pad. •...
Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 127). Unexpected Characters NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
U si n g th e Ke yb o ard a nd To u ch Pad...
Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Tell Me How help file. To access the help file, see "Accessing Help" on page 86. CD and DVD Problems If you cannot play a CD or DVD NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.
If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. If the CD-RW drive stops writing I S A B L E S T A N DB Y M OD E I N keyword standby in the Help and Support Center.
• Disc Copier allows you to make a backup copy of almost any type of CD. This program allows you to make a copy of a CD for everyday use so that you can archive and save the original copy. (Disc Copier is titled "CD Copier" in some versions of Roxio CD Creator Basic.) All four project programs are available on the Easy CD Creator Basic Select a Project menu screen.
How to Copy a CD NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, first check for available software patches on the Dell Support website at support.dell.com and if necessary, the Roxio support website at support.roxio.com.
• Composite video (for a television with only a composite video input; also uses the Dell-supplied composite TV-out adapter cable) NOTE: Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use.
S-Video Connection Before you begin, ensure that you have the following cables: Shut down the computer and the television and/or audio device you want to connect. Plug one end of the S-video cable into the S-video connector on the computer. U sin g C D s, D V D s, an d O th er M u ltim e dia S-video cable audio cable...
Plug the other end of the S-video cable into your television. Plug the single-connector end of the audio cable into the headphone connector on your computer. Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device.
Composite Video Connection To connect the computer to a television that has a composite video input only, Dell provides a composite TV-out adapter cable. Before you begin, ensure that you have the following cables: Turn off the computer and the television and/or audio device you want to connect.
S-video connector Plug one end of the composite video cable into the composite video connector on the composite TV-out adapter cable. Plug the other end of the composite video cable into the composite video connector on the television. S-video TV-out connector composite video connector...
Plug the single-connector end of the audio cable into the headphone connector on the computer. Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device. Enabling the Display Settings for a Television ATI Video Controller NOTE: Ensure that you properly connect the television before you enable the display settings.
Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: Connect the network cable to the network adapter connector on the back of your computer.
Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. Click the Start button, point to All Programs then click Network Setup Wizard.
Se tti n g U p a Ho m e an d O f fi c e N e two r k...
S E C T I O N 7 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems If Your Computer Gets Wet If You Drop or Damage Your Computer...
So l vi n g P ro bl e m s See page 50. Press the power button to resume from standby mode. See the Tell Me How help file for more information on standby mode. Get technical assistance from Dell. See page 86. See page 86. ®...
See page 87. See page 69. See page 40. See page 35. See page 89. See page 64. See page 64. See page 65. See page 90 See page 81. See page 86. See page 92. See page 34. See page 36. See page 94.
Accessing Help O A C C E S S T H E Click the Start button and click Help and Support. Click User and system guides and click User’s guides. Click Tell Me How. O A C C E S S H E L P Click the Start button and click Help and Support.
H E C K T H E B A T T E R Y the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp.
If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 127). Scanner Problems NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly.
If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.
ON T A C T website or e-mail service, call Dell for technical assistance (see "Contacting Dell" on page 127). See "Dell Technical Support Policy (U.S. Only)" on page 126 for a description of the hardware and software support provided by Dell.
A driver acts like a translator between the device and the programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.
When the name of the appropriate driver appears, click Next. Click Finish and restart your computer. Using System Restore ® The Microsoft Windows return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and close all open programs.
To check for conflicts on a computer running Windows XP: Click the Start button and click Control Panel. Click Performance and Maintenance and click System. Click the Hardware tab and click Device Manager. In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point ( or a red if the device has been disabled.
Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP .
If your computer already has Windows XP installed and you want to recover your current Windows XP data, type from the drive. If you want to install a new copy of Windows XP , press Press the instructions on the screen. NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer.
NOTICE: Do not press any key when the following message appears: Press any key to boot from the CD. When the Welcome to Microsoft screen appears, click Next. When the How will this computer connect to the Internet? appears, click Skip. When the Ready to register with Microsoft? screen appears, select No, not at this time and click Next.
See "Specifications" on page 116 for information on the memory supported by your computer. Be sure to add only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before working inside your Dell™ computer, read the safety instructions on page 16.
NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. If you are replacing a memory module, remove the existing module. NOTICE: Handle memory modules by their edges, and do not touch the components on a module.
Adding a Mini PCI Card If you ordered a Mini PCI card at the same time that you ordered your computer, Dell has already installed the card for you. NOTE: Handle components and cards by their edges, and avoid touching pins and contacts.
Turn the computer over, and remove the screw from the Mini PCI card cover. Place your finger under the cover at the indentation, and lift and slide the cover open. A dd i ng an d Rep l ac i ng Par ts...
If a Mini PCI card is not already installed, go to step 9. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.
CAUTION: Before working inside your computer, read the safety instructions on page 16. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: You need the Operating System CD to install the Microsoft system on your new hard drive.
Turn the computer over. Use a small screwdriver to loosen the M2.5 x 5-mm screw. Turn the computer over so that it is upright. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" on page 17. Pull the hard drive cover out of the computer.
NOTICE: Use firm and even pressure to slide the drive into place. If you force the hard drive into place using excessive force, you may damage the hard drive connector. Press the hard drive cover into the bay until it is fully seated in the bay. Turn the computer over.
Specifications Microprocessor Microprocessor type L1 cache L2 cache External bus frequency System Information Data bus width DRAM bus width Microprocessor address bus width Flash EPROM PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) Memory Minimum requirement...
Memory (continued) Standard memory Maximum memory Ports and Connectors Serial Parallel Video Audio Infrared sensor S-video TV-out Mini PCI Modem Network adapter Communications Modem: Type Controller Interface Network adapter Wireless (optional) 128 MB 2 GB 9-pin connector; 16550C-compatible, 16-byte buffer connector 25-hole connector;...
Video Video type Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Ap pe nd i x Intel UMA integrated Intel 855GM integrated chip set 32 MB if <...
Display (continued) Response time Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Power consumption: Panel with backlight (typical) Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height 25-ms rise (typical);...
Battery Type Dimensions: Depth Height Width Weight Voltage Charge time with computer off (approximate) Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Ap pe nd i x 6 cell, "smart"...
AC Adapter (continued) Rated output voltage Dimensions: Height Width Length Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight with 6 cell battery: With travel module With CD drive Weight with 4 cell battery: With travel module With CD drive 19.5 VDC 28.2 mm (1.11 inches) (65W)
Operating Storage Standard Settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for this program. Certain changes might make your computer work incorrectly. Ap pe nd i x 0°...
Viewing the System Setup Screens Turn on (or restart) your computer. When the DELL™ logo appears, press Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer (see "Turning Off Your Computer" on page 42) and try again.
Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Shut down the computer.
Turn on the computer. When the DELL logo appears, press wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the boot device list appears, highlight the device from which you want to boot and press The computer boots to the selected device.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replace- ment program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.
Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
Tech Support Fax Customer Care Fax Aruba General Support Australia (Sydney) E-mail (Australia): firstname.lastname@example.org International Access Code: 0011 E-mail (New Zealand): email@example.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care...
Country (City) International Access Code Country Code City Code Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 E-mail: firstname.lastname@example.org Country Code: 32 E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ City Code: 2 Technical Support Customer Care Home/Small Business Sales Corporate Sales...
Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (home/small business) Customer Care (med./large business, government) Technical Support (home/small business) Technical Support (med./large bus., government) Sales (direct sales—from outside Toronto) Sales (direct sales—from within Toronto) Sales (federal government, education, and medical)
Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: email@example.com City Code: 592 Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience...
Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): firstname.lastname@example.org Country Code: 45 E-mail Support (desktop computers): email@example.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care...
Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
Country Code City Code Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Country Code: 852 Customer Service (non-technical, post-sales issues) Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK...
Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard...
Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)
Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: firstname.lastname@example.org Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)
Country Code: 31 (Enterprise): email@example.com City Code: 20 (Latitude): firstname.lastname@example.org (Inspiron): email@example.com (Dimension): firstname.lastname@example.org (OptiPlex): email@example.com (Dell Precision): firstname.lastname@example.org Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...
Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): email@example.com International Access Code: 00 E-mail (Australia): firstname.lastname@example.org Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...
Country (City) International Access Code Country Code City Code Portugal E-mail: support.euro.dell.com/es/es/emaildell/ International Access Code: 00 Technical Support Country Code: 35 Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St. Vincent and the Grenadines General Support...
International Access Code: 00 E-mail: email@example.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swefirstname.lastname@example.org City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: email@example.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)
Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 E-mail: firstname.lastname@example.org City Code: 1344 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Tell Me How help file that accompanied your computer.
Output current: Ap pe nd i x Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Dell Computer de México, S.A.
Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin...
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.
We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
"Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows: •...
You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
How long does this limited warranty last? This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell- branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days.
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.
What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date of invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your invoice;...
Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).
® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
floppy drive connecting to the parallel port, 27 fixing problems, 90 hard drive description, 24, 31 preventing damage, 112 replacing, 111 system view, 24, 31 hardware drivers, 95 Hardware Troubleshooter, 99 help file accessing, 86 infrared sensor description, 24 system view, 24 Internet connection about, 34 options, 34...
power button description, 20 system view, 20 printer cable, 38 connecting, 38 parallel, 38 setting up, 38 USB, 39 programs crashes, 92 fixing problems, 92 not responding, 92 RAM. See memory reinstalling drivers, 96, 100 safety instructions, 11 security cable slot description, 24-25 system view, 24-25 serial connector...
warranty, 147 wet computer, 93 Windows XP Device Driver Rollback, 96 Hardware Troubleshooter, 99 help, 86 System Restore, 98 In dex...
DELL INFORMATION DEVELOPMENT Completed by Information Development MILESTONE NAME: Benz Lite Owner’s Manual PATH: (S:\SYSTEMS\Daytona-BenzLite\Benzlite\owners\A00\En) LANGUAGES: English ----------------------- PART and REVISION 3Y647 A00 NUMBER: SPEC SHEET Gloria Salinas PREPARED BY: DATE SPEC SHEET 02/14/03 COMPLETED: CONTACTS: Cathy Brown Cathy_Brown@Dell.com AMF PRINT VENDOR...
Please refer to the Supplier Tool Kit. INSTRUCTIONS: This document requires front and back Multilanguage covers. Please use the most current template to create these covers. Page Filename Count 3Y6470HR.pdf 1 – 164 3Y647am0HR.pdf 3Y647em0HR.pdf 3Y647ap0HR.pdf 3Y647cc0HR.pdf Dell Confidential Comments Separate Quark Covers...