Axis W800 User Manual

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Page 1 Axis body worn solution Axis body worn solution AXIS W800 System Controller AXIS TW1200 Mini Bullet Sensor User manual...
Page 2 AXIS Body Worn Assistant ........
Page 3 Table of Contents AXIS Body Worn TV Dashboard ....... .
Page 4 Axis body worn solution This is the Axis body worn solution This is the Axis body worn solution The Axis body worn solution Body worn solution Body worn system Content destination AXIS Body Worn Assistant AXIS Body Worn Live Body worn cameras...
Page 5 13 AXIS Body Worn TV Dashboard The Axis body worn solution (1) - is one or more Axis body worn systems (2) connected to a content destination (3). The body worn system functions only when it’s connected to a content destination.
Page 6 3. Connect to a content destination. See . To watch this video, go to the web version of this document. help.axis.com/?&piaId=58704&section=this-is-the-axis-body-worn-solution Get started with the Axis body worn solution Install your system Note You need these hardware components to install a body worn system: •...
Page 7 2.3 Install the latest device software version. You can download device software from axis.com. We support different AXIS OS tracks for the body worn system. This lets you choose the track best suited for your system, whether you want all the latest features from the Active track, or you prioritize stability from the Long-term support (LTS) track.
Page 8 Pro. Connect to AXIS Camera Station 5 Go to the AXIS Camera Station 5 Integrator Guide for help on how to integrate an Axis body worn system with AXIS Camera Station 5. Connect to AXIS Case Insight Go to the AXIS Case Insight System Integrator Guide for help on how to integrate an Axis body worn system with AXIS Case Insight.
Page 9 Associate recordings with a user in AXIS Case Insight A recording transferred to AXIS Case Insight is associated with a user. The AXIS Case Insight user corresponds to the person wearing the camera, the camera user. The association makes it easier to search for and collect recordings made by a specific person, for example when you create a case.
Page 10 • This option is presented only if you’re using AXIS Case Insight. • When you enter a user’s email address as username, a corresponding guest user is created in AXIS Case Insight. This guest user has no access to any recorded evidence in the system. Access rights for the user are managed in AXIS Case Insight.
Page 11 Axis body worn solution Get started Assign a user to a specific camera Note Fixed camera assignment is selected in the system setup wizard. Changing to self–assign camera assignment requires a system reset. 1. Go to Cameras 2. Open the camera you want to assign a user to.
Page 12 Alternatively, to associate already existing RFIDs with all users at once, see . 3. Disconnect the RFID reader from the system controller. 4. Connect the same RFID reader to the computer that you use for accessing AXIS Body Worn Manager. Note Setup through remote desktop solutions isn’t supported.
Page 13 • 720p Video Image quality • 720p high • 1080p. For AXIS W100 and AXIS W101 prebuffer is limited to maximum 90 seconds. • 1080p high . For AXIS W100 and...
Page 14 Adds recording time before the recording starts, to make sure the whole event is captured. Length Prebuffer length: 15, 30, 60, 90, or 120 seconds. For AXIS W100 and AXIS W101 the 120 second option is available only with the 720p image quality. Audio Includes audio in the prebuffer.
Page 15 The state of the indicator while the camera is recording: Front recording indicator • None • Steady • Flash When AXIS TW1201 Mini Cube Sensor is connected, the indicator behavior is applied to the sensor’s front recording indicator. Alert Provides camera feedback through: •...
Page 16 Choose whether the camera user is allowed to view recordings in AXIS Body Worn Assistant, or not. AXIS Body Worn Live Only visible when you have connected your body worn system to AXIS Body Worn Live. Streaming Choose whether the camera user is allowed to stream to AXIS Body Worn Live, or not.
Page 17 1. Open a browser and enter the IP address or host name of the system controller. If you do not know the IP address, see . 2. Enter your username and administrator password. AXIS Body Worn Manager opens in your browser. Note The username for the default administrator account is root.
Page 18 To watch this video, go to the web version of this document. help.axis.com/?&piaId=58704&section=configure-the-system-backup Axis body worn system backup and restore To configure the system backup: 1. Go to Settings > System > System backup.
Page 19 Stream live video to AXIS Body Worn Live AXIS Body Worn Live is a service that lets body worn camera users stream live video to the AXIS Body Worn Live web application. To get started, go to the AXIS Body Worn Live user manual.
Page 20 8. Connect the power supply to the holster sensor. 9. For AXIS W120, the holster sensor icon lights up white to show that the pairing started. For the other camera models, the Wi-Fi® connectivity LED pulses yellow. Wait for the icon or LED to light up green, which indicates a successful pairing (can take up to 20 seconds).
Page 21 Limit access to recordings The Allow access to recordings setting lets you decide whether the camera user can view recordings in AXIS Body Worn Assistant, or not. You can turn it on or off in the camera profile. To turn off access to recordings: 1.
Page 22 Assisted device software upgrade - Lets you install the latest device software version without manually downloading it to your computer. It also shows you what’s new in an upgrade, directly in AXIS Body Worn Manager, before you install it. You can choose to receive email notifications when there’s a new version available.
Page 23 Signed video Signed video adds a cryptographic checksum into each video frame which is then signed by the Axis device ID. This allows video to be traced back to the camera it originated from, so it’s possible to verify that the recording hasn’t been tampered with after it left the camera, without proving the chain of custody of the video file.
Page 24 Axis body worn solution Secure your system 5. Open the context menu next to the new certificate. 6. Click Create signing request. 7. In Create certificate signing request, click Create. 8. In the Signing request dialog, copy the whole text and paste it into a file with the file extension .csr.
Page 25 Axis body worn solution Secure your system 2. In the Allow access through drop-down menu select HTTPS only. 3. Click Set.
Page 26 4. Click Remove. Important Never remove camera users from your content destination. Always use AXIS Body Worn Manager to remove users. Export users You can export data for all your camera users to a CSV file. This can be useful when you need to make changes to your system that require a system reset, but you still want to keep all the user data.
Page 27 The camera is a guest camera from a Dock the camera in it’s home system different system, also managed through where it was originally added. AXIS Body Worn Manager Pro. The camera has an older device software version. In safe mode The camera’s certificate isn’t valid, and...
Page 28 2. Clean the connectors on the camera and the pogo pins in the docking bay, see Cleaning in the camera’s user manual at help.axis.com. If the alert remains when you dock the camera, continue to next step. 3. Dock the camera in another docking bay, where other cameras don’t get this alert.
Page 29 Axis body worn solution Monitor your system Docking station connection issue at port The link speed between the system Try the following in the stated order: controller and the docking station is 1. Disconnect and reconnect low. This can cause problems offloading power to the docking station.
Page 30 4. Click Download. Monitor system controller storage In AXIS Body Worn Manager you can monitor how much storage is used and reserved by each system controller. Monitoring the storage can help you identify potential file transfer issues. Used storage - The storage in the system controller is used as a buffer when recordings are transferred from a camera to the content destination.
Page 31 Check how long a camera has been undocked In AXIS Body Worn Manager, you can check how long a camera has been undocked. This can, for example, give you an indication that a camera is lost or needs a device software upgrade.
Page 32 Axis body worn solution Monitor your system 2. Enter your email address. 3. Click Set. To stop receiving the notifications, remove the email address and click Set. Note • The email notifications feature requires access to cloud extensions. • To send email notifications to more than one person, use a mailing list.
Page 33 Axis body worn solution Maintain your system Maintain your system Important Always initiate all body worn system maintenance, such as resetting the system or removing a camera, from AXIS Body Worn Manager. Change password 1. Go to Settings > System > Accounts.
Page 34 3. Open the context menu and click Remove. 4. Click Remove. Important Never remove body worn cameras from your content destination. Always use AXIS Body Worn Manager to remove cameras. If the camera is lost or damaged beyond repair, see .
Page 35 Remove an extension system controller Note • Always remove the extension system controller from the system in AXIS Body Worn Manager before you physically disconnect it. • When you remove a system controller from the body worn system, all content is transferred to the content destination, and the system controller is reset to factory default settings.
Page 36 You can reset an extension system controller to factory default settings by removing it from the body worn system, see . If you can’t access the body worn system through AXIS Body Worn Manager, you can reset each extension system controller by accessing them separately: 1.
Page 37 Note When a pairing between a camera user and AXIS Body Worn Assistant is removed from the body worn system, it still remains in AXIS Body Worn Assistant. To replace the existing pairing in AXIS Body Worn Assistant, see .
Page 38 Remember to re-configure the backup when the system restore is done. The previous backup system controller is now where you access AXIS Body Worn Manager. You also need to replace the malfunctioning system controller with a new one. Restore a system with a single system controller 1.
Page 39 If a camera gets broken or destroyed but the internal storage is undamaged, you can recover the recordings using a card reader and another camera of the same model. Important If the broken camera is an AXIS W110 or if you need help to recover your recordings, contact Axis support.
Page 40 Content destinations normally accept recordings from camera users and cameras that have been removed from the content destination. But if this isn’t supported, and you remove users or cameras in the content destination instead of in AXIS Body Worn Manager, recordings might not be transferred from the system controller. To retrieve recordings that couldn’t be transferred, you have two options: •...
Page 41 Axis body worn solution Maintain your system 1. Go to System controllers 2. Open the affected system controller. 3. Click Transfer to rejected content storage. 4. Enter your Super admin passphrase. Download recordings to a USB storage device Note • To download recordings to a USB storage device requires access to the highest security level in the body worn system, permitted through the Super admin passphrase.
Page 42 AXIS OS is the operating system for Axis edge devices, including AXIS Body Worn Manager. We support different AXIS OS tracks for the body worn system. This lets you choose the track best suited for your system, whether you want all the latest features from the Active track, or you prioritize stability from the Long-term support (LTS) track. Through assisted device software upgrade you get notifications whenever there’s a new version on the track that you’ve chosen.
Page 43 Axis body worn solution Maintain your system Device software version report The device software version report shows the current device software version for all cameras and system controllers that belong to the body worn system right now. You can choose to also get information about previous versions for all devices, including those that are no longer part of the system.
Page 44 Axis body worn solution System controller System controller The system controller is the central integration and management point of the body worn solution. It controls that evidence is transferred from the body worn camera to the content destination in a secure way.
Page 45 Axis body worn solution System controller Power connector Docking station ports (from left to right: 5, 4, 3, 2, 1) Network connector Daily use I want to... Action Information Turn on the system controller Press the power button. The status LED turns amber. The status LED turns green when the system controller is ready for use.
Page 46 Bookmarks in a recording makes it easier to find the most relevant information later. The bookmarks are shown on the timeline in AXIS Body Worn Assistant video player where you can skip back and forth between them. Bookmarks are a part of the recording’s metadata which means that they can be used in a similar way in the content destination.
Page 47 To start using AXIS Body Worn Assistant, you have to pair the camera user with AXIS Body Worn Assistant. You generate a QR Code® and a PIN code in AXIS Body Worn Manager, and scan and enter them in AXIS Body Worn Assistant. This results in a secure pairing.
Page 48 7. Follow the on-screen instructions in AXIS Body Worn Manager and in AXIS Body Worn Assistant. Note • The QR Code® and the PIN code are valid for 24 hours. You can find them by clicking the user in AXIS Body Worn Manager, open the context menu for the paired equipment, and click Details.
Page 49 Categories and notes contain additional information about a recording. This information can for instance help investigators or evidence management systems when building a case, or when managing files. You can add a category and notes to a recording using AXIS Body Worn Assistant, while the recording is on the camera. Note...
Page 50 AXIS Body Worn TV Dashboard AXIS Body Worn TV Dashboard is an Android TV app that shows real-time status of the cameras in the body worn system. Install the app on a TV in the room where camera users pick up and return their cameras, to give them relevant and straightforward information.
Page 51 AXIS Body Worn Manager. controller in AXIS Body Worn This prevents the system from Manager before you remove verifying the transfer status. it from the system physically.
Page 52 AXIS Body Worn Manager. controller in AXIS Body Worn This prevents the system from Manager before you remove verifying the transfer status. it from the system physically.
Page 53 But if this isn’t supported, and you remove users or cameras in the content destination instead of in AXIS Body Worn Manager, recordings might not be transferred from the system controller.
Page 54 AXIS Body Worn Manager. controller in AXIS Body Worn This prevents the system from Manager before you remove verifying the transfer status. it from the system physically.
Page 55 AXIS Body Worn Manager. previous recording was ended. Recording started directly after the previous recording was ended. For AXIS W100 and AXIS W101, when you use the maximum resolution 1080p in very...
Page 56 AXIS Body Worn Manager. controller in AXIS Body Worn This prevents the system from Manager before you remove verifying the transfer status. it from the system physically.
Page 57 2. Upgrade the body worn camera with the latest device software version, see . 3. Dock the camera and remove it from the system through AXIS Body Worn Manager. This resets the camera to factory default. Add the camera to the system again. See .
Page 58 Troubleshooting Need more help? Contact support If you need more help, go to axis.com/support. Sharing data with Axis We collect anonymous data on how users interact with our products and how our products perform. This way we can improve our products and the user experience.
Page 59 User manual Ver. M36.5 Axis body worn solution Date: December 2024 © Axis Communications AB, 2020 - 2024 Part no. T10135878...

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Tw1200 Body worn solution