Axis W100 Manual
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- User manual (69 pages) ,
- Installation manual (31 pages) ,
- User manual (32 pages)
Table of Contents
Troubleshooting
Related Manuals for Axis W100
Summary of Contents for Axis W100
- Page 1 Axis body worn solution AXIS W100 Body Worn Camera AXIS W700 Docking Station 1-bay AXIS W701 Docking Station 8-bay AXIS W800 System Controller AXIS TW1200 Mini Bullet Sensor AXIS TW1201 Body Worn Mini Cube Sensor User Manual...
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Page 2: Table Of Contents
Open AXIS Body Worn Manager ........ -
Page 3: This Is The Axis Body Worn Solution
AXIS Body Worn Manager is the web application where you can configure and manage your body worn system. AXIS Body Worn Assistant is an application for mobile devices that connects directly to the body worn camera and, for instance, lets you view recorded video. - Page 4 Axis body worn solution This is the Axis body worn solution Email notifications - You can receive emails from the body worn system notifying you if connection to content destination is lost, connection to extension system controller is lost, if system controller storage space is low, or if the system backup synchronization failed.
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Page 5: Get Started
The recommended workflow to install and configure your system is: 1. Install your system on page 6 2. Open AXIS Body Worn Manager and configure system settings. See Access AXIS Body Worn Manager for the first time on page 7 3. -
Page 6: Install Your System
3. Optionally, connect the RFID reader to the system controller USB connector. 4. Connect a computer to the same network as the system controller. 5. Power on the devices. 6. Dock the cameras. 7. Continue to Access AXIS Body Worn Manager for the first time on page 7... -
Page 7: Configure Your System
1.3 Use the serial number, that you can find on the underside of the system controller, to locate the system controller in the list. 1.4 In the search result list, double-click your system controller. AXIS Body Worn Manager opens in your browser. 2. Follow the wizard to set up the system: Select Create a new system if you are configuring a single system controller setup, or if you are configuring the first system controller in a multi system controller setup. -
Page 8: Open Axis Body Worn Manager
Go to the AXIS Camera Station Integrator Guide for help on how to integrate an Axis body worn system with AXIS Camera Station. Connect to AXIS Case Insight Go to the AXIS Case Insight System Integrator Guide for help on how to integrate an Axis body worn system with AXIS Case Insight. Note Firmware 10.2.0.3 or later is required to connect to AXIS Case Insight. -
Page 9: System Backup
Associate recordings with a user in AXIS Case Insight A recording transferred to AXIS Case Insight is now associated with a user. The AXIS Case Insight user corresponds to the person wearing the camera. This makes it easier to search for and collect recordings made by a specific person, for example when creating a case. - Page 10 AXIS Body Worn Assistant settings Description Allow access to recordings Choose whether the camera user is allowed to view recordings in AXIS Body Worn Assistant, or not. Recording settings Sub-setting Description — Resolution Choose between 1080p and 720p image resolution.
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Page 11: Create A Camera Profile
Location data increases power consumption. Create a camera profile 1. Open AXIS Body Worn Manager on page 8 2. Go to Camera profile and select one of the pre-configured camera profiles. 3. Edit the camera profile name. 4. Edit the Camera settings. -
Page 12: Create A User
The pre-buffer has a dedicated space on the camera storage. When using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full, resulting in a slightly shorter pre-buffer time than configured in AXIS Body Worn Manager. -
Page 13: Import Body Worn Users
• This option is presented only if you’re using AXIS Case Insight. • When you enter a user’s email address as username, a corresponding guest user is created in AXIS Case Insight. This guest user has no access to any recorded evidence in the system. Access rights for the user are managed in AXIS Case Insight. -
Page 14: Extend The System
The reader now has the correct firmware and is ready for use. 2. Disconnect the RFID reader from the system controller. 3. Connect the same RFID reader to the computer that you use for accessing AXIS Body Worn Manager. 4. In AXIS Body Worn Manager, go to Users. -
Page 15: Add System Controllers
Axis body worn solution Configure your system 2. Access the new system controller, see Access AXIS Body Worn Manager for the first time. 3. Select Extend an existing system. 4. Create an administrator password and click Okay. 5. Type in the IP address of the system controller that you initially created the body worn system on, and click Connect. -
Page 16: Automatic Recording Activation
Axis body worn solution Configure your system 5. Open the context menu next to the certificate. 6. Click Activate. Note The installed certificate gets its name from the uploaded .crt file, minus the suffix. This name must be unique. Automatic recording activation In combination with pre-buffer, automatic recording activation ensures that the whole incident is captured without the need for the camera user to manually start a recording. -
Page 17: Record Location Data
Axis body worn solution Configure your system 5. Dock the camera (do one of the following, based on camera assignment method): Fixed camera assignment: Dock the camera assigned to the body worn user that you want to pair the holster sensor with. -
Page 18: Limit Access To Recordings
Limit access to recordings The Allow access to recordings setting lets you decide whether the camera user can view recordings in AXIS Body Worn Assistant, or not. You can turn it on or off in the camera profile. To turn off access to recordings: 1. - Page 19 Axis body worn solution Configure your system Global, *.bodyworn.axis.cloud Region Domain Port Purpose Global dispatchse1-st.axis.com:443 System controller regional 443 (TLS) onboarding. Used for dispatchse1-st.axis.com:80 80 (TLS) establishing trust and registering the system dispatchse2-st.axis.com:443 controller to a regional onboarding service. The dispatchse2-st.axis.com:80...
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Page 20: Email Notifications
Axis body worn solution Configure your system Europe (Germany), *.de.bodyworn.axis.cloud Region Domain Port Purpose EU Germany o3c-01.de.body- System controller regional 443 (HTTPS) worn.axis.cloud onboarding. The system controller identifies itself with o3c-02.de.body- a trusted certificate and will worn.axis.cloud get Azure IoT Hub credentials in return. - Page 21 Axis body worn solution Configure your system 1. Go to Settings > Email notifications. 2. Enter your email address. 3. Optionally, select Send a test email to verify the address. 4. Click Set. To stop receiving the notifications, remove the email address and click Set.
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Page 22: Manage Users
Remove a user 1. Go to Users. 2. Click the user you want to delete. 3. Open the context menu 4. Click Remove. Important Never remove body worn users from your content destination. Always use AXIS Body Worn Manager to remove users. -
Page 23: Maintenance
Axis body worn solution Maintenance Maintenance Always initiate all body worn system maintenance, such as resetting the system, or removing a camera, from AXIS Body Worn Manager. Change password 1. Go to Settings > Password. 2. Enter your old password and your new password. -
Page 24: Replace System Hardware
2. Wait for the storage LED on the camera to turn green, which means that all recordings are transferred. 3. Open AXIS Body Worn Manager and remove the camera that you want to replace, see Remove a camera. 4. Undock the old camera. -
Page 25: Reset System Or Hardware
Note When a pairing between a body worn user and AXIS Body Worn Assistant is removed from the body worn system, it still remains in AXIS Body Worn Assistant. To replace the existing pairing in AXIS Body Worn Assistant, see Replace existing pairing. -
Page 26: System Restore
When you restore the system from a backup saved on an extension system controller, it becomes the system controller where you access AXIS Body Worn Manager. The system restore takes about the same amount of time it takes to restart the system. - Page 27 The System restore key is generated and downloaded during the system setup. • You can also download a System restore key at any time in AXIS Body Worn Manager To download the System restore key in AXIS Body Worn Manager: 1.
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Page 28: Adjust Date And Time
• If the time set in the body worn system is incorrect, time difference may prevent the GPS from providing location data in the recording. • A correct system time is critical when using recordings as evidence material. To set the date and time: 1. Open AXIS Body Worn Manager on page 8 2. Go to Settings > Date and time. -
Page 29: Upgrade System Firmware
Axis body worn solution Maintenance Upgrade system firmware The body worn system detects new system firmware versions when they are released. A notification appears in AXIS Body Worn Manager. Note Automatic system firmware detection requires that the system has access to https://www.axis.com. -
Page 30: System Controller
Axis body worn solution System controller System controller The system controller is the central integration and management point of the body worn solution. It controls the transfer of evidence, from the body worn camera to the content destination in a secure way. - Page 31 Axis body worn solution System controller I want to... Action needed Information Turn on the system controller Press the power button. The status LED turns amber. The status LED turns green when the system controller is ready for use. Turn off the system controller...
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Page 32: Camera User Guide
Axis body worn solution Camera user guide Camera user guide Product overview Power button Front recording indicator Display Top button Function button Camera lens Front button... -
Page 33: Daily Use
Axis body worn solution Camera user guide Number Name Description Docking status Green: Camera is ready to use (battery charged, files transferred, software up to date). Pulsing amber: Battery charging, file transfer, software update (any combination of) is ongoing. Recording status... - Page 34 Red: 0–0.5 hours of recording left This can be configured in AXIS Body Worn Manager. Download and print the AXIS W100 Daily Use Guide to help the camera users in their daily work. AXIS W100 Daily Use Guide AXIS W100 Daily Use Guide...
- Page 35 Clean the window, using a dry, nonabrasive cloth. See Cleaning for more cleaning recommendations. • Optionally, use the live view in AXIS Body Worn Assistant to check your camera image, making sure that it is working properly and that the camera orientation is okay.
- Page 36 TICE TICE • Always remove the camera from the body worn system through AXIS Body Worn Manager before storing it. When you remove the camera from the system, the camera enters shipping mode, which ensures a healthy battery level. • Always store the camera at the recommended storage temperature. If you are storing the camera for less than 3 months, the recommended storage temperature range is -20°C (-4 °F) to 45°C (113 °F).
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Page 37: Body Worn Camera Error Feedback
The pre-buffer has a dedicated space on the camera storage. When using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full, resulting in a slightly shorter pre-buffer time than configured in AXIS Body Worn Manager. Body worn camera error feedback Use the body worn camera feedback to identify different errors. - Page 38 Axis body worn solution Camera user guide Behavior What it means What to do Faulty sensor camera, or body worn Disconnect the sensor camera to eliminate body camera. worn camera error. Press the top button. If the camera extension LED is still red, then there is something wrong with the body worn camera.
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Page 39: Axis Tw1201 Mini Cube Sensor
AXIS TW1201 Mini Cube Sensor AXIS TW1201 Body Worn Mini Cube Sensor connects to AXIS W100 Body Worn Camera via a USB cable. It gives you more flexibility to choose how you want to wear the main body worn camera. - Page 40 Axis body worn solution Camera user guide Number Name Description Recording button Use the recording button to start and stop recording. Front recording indicator Lights up red when recording USB connector Connects to the main body worn camera...
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Page 41: Axis Body Worn Assistant
• Recorded video can’t be saved to your mobile device. • The visual watermark in the image is only visible when viewing video in AXIS Body Worn Assistant. The purpose of the visual watermark is to prevent anyone from spreading video without the possibility to trace its origin. - Page 42 • The QR Code® and the PIN code are valid for 24 hours. • You must enter the PIN code in AXIS Body Worn Assistant within 5 minutes after you undock the body worn camera. • A mobile device can be paired with one body worn user only.
- Page 43 AXIS Body Worn Assistant. 3. Confirm that you want to remove the existing pairing in AXIS Body Worn Assistant. 4. Start a new pairing, see Pair a body worn user with AXIS Body Worn Assistant. AXIS Body Worn Assistant user guide I want to...
- Page 44 Categories and notes contain additional information about a recording. This information can for instance help investigators or evidence management systems when building a case, or when managing files. You can add a category and notes to a recording using AXIS Body Worn Assistant, while the recording is on the camera. Note These features are available if supported by your content destination.
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Page 45: Troubleshooting
Daily use No audio in recordings. Audio is turned off in the Make sure audio is turned on camera profile. in the camera profile in AXIS Body Worn Manager. Offloading recordings is slow. Many simultaneous offloads Check camera status in AXIS affect transfer speed. - Page 46 To make sure that all content has been disconnected has been transferred to physically from the system the content destination, before it was removed in AXIS remove the extension system Body Worn Manager. This controller in AXIS Body Worn prevents the system from Manager before you remove verifying the transfer status.
- Page 47 Check licenses and buy additional licenses if needed. Recordings have the wrong The image resolution setting Go to the camera profile in resolution. in AXIS Body Worn Manager AXIS Body Worn Manager is wrong. and set the correct image resolution. Recording is deleted.
- Page 48 Axis body worn solution Troubleshooting Problem Cause Solution Video No location data in text Location data is turned off Turn Location data on in the overlay camera profile No GPS signal at the start of the recording No user ID in text overlay...
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Page 49: Dashboard
2. Upgrade the body worn camera with the latest firmware, see Upgrade system firmware. 3. Dock the camera and remove it from the system through AXIS Body Worn Manager. This resets the camera to factory default. Add the camera to the system again. See Reset camera. - Page 50 3. Reset the extension system controller to factory default (this doesn’t apply to the system controller that the body worn system was initially created on), using one of the following methods: We recommend that you reset the extension system controller from AXIS Body Worn Manager, see Reset extension system controller.
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Page 51: Learn More
Secure passwords Important Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password. The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations. -
Page 52: Need More Help
We don’t collect any personal data. Please refer to our Privacy Policy for details. AXIS Body Worn Manager uses Google Analytics. See Google Privacy & Terms for information on How Google uses information from sites or apps that use their services. - Page 53 User Manual Ver. M12.7 Axis body worn solution Date: June 2021 © Axis Communications AB, 2020 - 2021 Part No. T10135878...