Page 1
XD250 User Guide This product records videos while the vehicle is operating. Read and follow the instructions in this guide to properly use and maintain the product.
Page 2
THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any support regarding the outcome of an accident.
Page 3
Contents Safety information 4 5. Using the PC viewer 22 5.1 System requirements 22 1. Product overview 6 5.2 Learning about the PC viewer 22 1.1 Included items 6 5.2.1 Downloading the PC viewer 22 1.1.1 Standard items 6 5.2.2 Installing the PC viewer 22 1.1.2 Accessories (sold separately) 6 5.2.3 PC viewer screen layout 23 1.2 Part names 7...
Page 4
Doing so may result in electrical fire or electrocution. • Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does not guarantee compatibility and normal operation of third-party accessories.
Page 5
• THINKWARE is NOT responsible for the loss of any recorded video during operation. • Although the device was designed to withstand high-impact car collisions, THINKWARE does not guarantee the recording of accidents when the device is damaged as a result of the accident.
Page 6
1. Product overview 1.1 Included items Ensure that all the items are included when you open the product box. 1.1.1 Standard items Front camera (main unit) Mount Rear camera & cable Hardwiring cable microSD memory card Adhesive cable holder with adapter Warranty &...
Page 7
Product overview 1.2 Part names 1.2.1 Front camera (main unit) - front view Voice recording button Press to enable or disable voice recording. REC button Press to start manual recording. GPS LED Indicates the GPS connection status. Format button Press and hold to Recording LED format the memory Indicates the...
Page 8
Product overview • To reset the product, press and hold the voice recording ( ) and REC ( ) buttons simultaneously until you hear beeps. • The security LED status may vary depending on the selected mode. • Refer to the following table to check the status of the product using the LED indicators. For more information about the REC LED, refer to "3.3 Using the continuous recording feature"...
Page 9
• Ensure that the memory card is in the correct direction before inserting it into the product. The memory card slot or the memory card may be damaged if it is inserted incorrectly. • Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee compatibility and normal operation of third-party memory cards.
Page 10
2. Installing the product 2.1 Installing the front camera (main unit) Follow the instructions to properly install the product. 2.1.1 Selecting an installation location Select an installation location that can record the entire view in front of the vehicle without obstructing the driver’s vision.
Page 11
Installing the product Remove the protective film from the adhesive mount, and then press the mount to the installation location. ➋ ➋ ➊ ➊ Remove the product from the mount and push the ➋ ➋ mount against the windshield to ensure that the mount is firmly fixed.
Page 12
• Use the authentic THINKWARE continuous power cable only. Using other manufacturer’s cable may damage the product or cause electrocution due to the voltage difference.
Page 13
Installing the product Connect the BATTERY wire to a fuse leg of the continuous power terminal and connect the ACC wire to a fuse leg of the normal (ACC) terminal. Check the fuse panel’s input and output contact points by using an electrical tester. Place the fuses back into their locations on the fuse panel, connecting each fuse leg with the wire to the output contact point and taking care not to change the fuse position.
Page 14
➋ ➋ • Use the authentic THINKWARE car charger (optional). Use of third party power cables may damage the product and result in electrical fire or electrocution due to the voltage difference. • Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
Page 15
Installing the product 2.2 Installing the rear camera Refer to the following instructions to properly install the rear camera. 2.2.1 Selecting an installation location Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view.
Page 16
Installing the product Attach the product with the THINKWARE logo facing indoors and press the adhesive tape firmly to secure the camera. If the product is fixed in reverse, the rear view will be recorded upside down. Adjust the camera's vertical angle.
Page 17
Play videos on Window/Mac computer or using the Thinkware mobile app. If you play videos by inserting the memory card in devices such as a smartphone or a tablet PC, the video files may be lost. A file name is composed of the recording start date and time, and the recording option.
Page 18
Using recording features * When an impact to the vehicle is detected during continuous recording, incident continuous recording starts with a double beep sound. • Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The video recording does not begin until the product is completely turned on (booted up).
Page 19
Using recording features If you do not want to use parking mode or you want to change the mode settings, from the mobile viewer, tap Dash Cam Settings Record Settings. > Refer to the following table to set the Parking Mode options. Option Operation description Recording LED (REC)
Page 20
Using recording features 3.6 Using the Super Night Vision With the Super Night Vision feature, you can record videos that are much brighter than those recorded without this feature. This feature is enabled by real-time image signal processing (ISP) that improves the video brightness.
Page 21
4. Using the mobile viewer You can view and manage recorded videos and configure various product features on your smartphone. One of the following environments is required to use the THINKWARE DASH CAM LINK application: - Android 7.0 (Nougat) or higher - iOS 13 or higher 4.1 Connect the product to a smartphone...
Page 22
Click Select OS to select your OS, then click DOWNLOAD. • The new PC viewer for Mac can be downloaded from the Apple App Store without visiting the THINKWARE website. Search for "Thinkware Dashcam Viewer" in the Apple App Store.
Page 23
Description ➊ Open a file, or save a video with a different name. ➋ Visit the THINKWARE website. ➌ View or configure the dashcam settings, and set the language for the PC viewer. ➍ Display the current video in full screen. Tap the Back ( ) button to return to the previous screen.
Page 24
Using the PC viewer 5.2.4 Playing recorded videos on the PC viewer Follow the instructions to play recorded videos. Turn off the product and remove the memory card. Insert the memory card into a memory card reader connected to your PC. Double-click the shortcut to the PC viewer ( ) to open the program.
Page 25
6. Settings You can set the product features according to your needs and preferences using the mobile viewer or the PC viewer. The following procedures are based on the mobile viewer. The product will stop recording while configuring settings on the mobile viewer. 6.1 Managing the memory card From the mobile viewer, tap Dash Cam settings Memory Card Settings to manage the memory card settings.
Page 26
Settings 6.3 Setting recording features From the mobile viewer, tap Dash Cam settings Record Settings to manage the recording features settings. > Options Description Continuous Mode Incident Select from Disabled/Lowest/Low/Mid/High for the sensitivity. Recording Sensitivity You can set the privacy recording feature to delete your recorded files after a set amount of time to protect the privacy of others.
Page 27
Settings 6.4 Setting road safety features From the mobile viewer, tap Dash Cam settings Road Safety Settings to manage the road safety features > settings. Options Description Safety Cameras Select from Enabled/Disabled for the safety cameras. Mobile Zone Alert Select from Enabled/Disabled for the mobile zone alert. Vehicle Type Select the vehicle type from Sedan/SUV/Truck (Bus).
Page 28
Follow the instructions to upgrade the firmware. On your PC, open a web browser and go to https://www.thinkware.com/Support/Download. Select the product and download the latest firmware upgrade file.
Page 29
Every product requested for repair is regarded as a device that has had its data backed up. The customer service center does not back up your data. THINKWARE is not responsible for any loss, such as data loss.
Page 30
9. Specifications To see the product specifications, refer to the following table. Item Specification Remarks Model name XD250 Rear Camera: BCQH-10U Dimensions Front Camera: 107 x 60.5 x 30 mm Rear Camera: BCQH-10U: 25Ø x 61 x 32.8 mm Memory...
Page 31
FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Page 32
Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Ce dispositif est conforme à la norme CNR-247 d’Industrie Canada applicable aux appareils radio exempts de licence.
Need help?
Do you have a question about the XD250 and is the answer not in the manual?
Questions and answers