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QNAP TS-433eU User Manual
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QNAP TS-433eU User Manual

QNAP TS-433eU User Manual

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TS-433eU
TS-433eU
User Guide
Document version: 1
14/10/2024

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Summary of Contents for QNAP TS-433eU

  • Page 1 TS-433eU TS-433eU User Guide Document version: 1 14/10/2024...
  • Page 2 TS-433eU User Guide Contents 1. Important Information Safety information............................3 2. Product Overview About TS-433eU.............................. 6 Hardware specifications..........................6 Package contents............................9 Components..............................10 Front panel..............................10 Rear panel..............................11 Drive numbering............................12 Installation requirements..........................12 Setting up the NAS............................13 3. Installation and Configuration Hardware installation...........................14...
  • Page 3 7. Glossary Cloud Key............................... 45 myQNAPcloud............................... 45 myQNAPcloud Link............................45 Qfinder Pro..............................45 QNAP ID................................. 45 QTS................................. 45 8. Notices Limited warranty............................46 Disclaimer..............................46 Copyright and trademarks.......................... 46 GNU General Public License........................47 CE notice................................ 56 UKCA notice..............................56 FCC notice..............................56 VCCI notice..............................57...
  • Page 4 Please keep the original packaging and packaging materials. If you want to return the product or send it for repairs, please use the original packaging to avoid damage. QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to improper packaging.
  • Page 5 TS-433eU User Guide Power ⚠ WARNING To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
  • Page 6 TS-433eU User Guide • Even used batteries may cause severe injury or death. • Call a local poison control center for treatment information. • For information on the type and voltage of the button battery in your device, please see the hardware specification table.
  • Page 7 SATA 6 Gbps drive bays that support both hard disk drives and solid state drives, two 2.5 GbE Ethernet ports, and two USB 3.2 Gen 1 ports. The TS-433eU allows moderate sized businesses to tackle everyday tasks like file backup and restore, and to boost team collaboration productivity.
  • Page 8 TS-433eU User Guide Component TS-433eU Storage Drive bays 4 x 3.5-inch SATA 6 Gbps The drive bays are backward compatible with SATA 3 Gbps drives. Drive compatibility 3.5-inch bays: • 3.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives Hot-swapping This device supports hot-swapping for all drives.
  • Page 9 • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to https://shop.qnap.com. • Information on rail kit installation can be found in the instal‐ lation guide included in the rail kit package.
  • Page 10 TS-433eU User Guide Component TS-433eU Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package contents Item Quantity...
  • Page 11 TS-433eU User Guide Components Front panel Component Component Drive 1 LED LAN LED Drive 2 LED USB expansion unit LED Drive 3 LED Status LED Drive 4 LED Power button Product Overview...
  • Page 12 TS-433eU User Guide Rear panel Component Component 2.5 Gigabit Ethernet port (RJ45) 2 Kensington security slot 2.5 Gigabit Ethernet port (RJ45) 1 USB 3.2 Gen 1 Type-A port 2 USB 3.2 Gen 1 Type-A port 1 2.5 Gigabit Ethernet activity LEDs Reset button 2.5 Gigabit Ethernet speed LEDs...
  • Page 13 TS-433eU User Guide Drive numbering Installation requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals •...
  • Page 14 TS-433eU User Guide Setting up the NAS Note Read all safety requirements and information carefully before setting up the NAS or installing NAS components. 1. Place your NAS device in an environment that meets the requirements. For details, see Installation requirements.
  • Page 15 Hardware installation This section provides information on installing drives and connecting USB expansion units. Drive installation The TS-433eU is compatible with 3.5-inch hard drives and 2.5-inch solid-state drives. Installing 2.5-inch solid-state drives Warning • Installing a drive and installing QTS deletes all data on the drive.
  • Page 16 TS-433eU User Guide 2. Remove the drive tray. a. Pull the tray handle outward. b. Pull the tray out. 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
  • Page 17 TS-433eU User Guide 5. Push the handle to secure the tray in place. 6. Power on the NAS. Installing 3.5-inch hard drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 18 TS-433eU User Guide 2. Remove the drive tray. a. Pull the tray handle outward. b. Pull the tray out. 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive.
  • Page 19 6. Power on the NAS. Connecting USB expansion units Note • You can purchase storage expansion accessories from QNAP or an authorized reseller. • For details, go to https://shop.qnap.com/. • For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion.
  • Page 20 TS-433eU User Guide Expansion Description Required Accessories Unit Model TL-D800C • Uses a USB 3.2 Gen 2 Type-C interface USB 3.2 Gen 2 Type-A to Type-C cable • Supports SATA HDD/SDD TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C interface •...
  • Page 21 TS-433eU User Guide 2. Install a handle on an angle bracket. a. Align the openings on the handle with the two round screw holes on the angle bracket. b. Attach the screws to lock the handle to the angle bracket.
  • Page 22 TS-433eU User Guide Rail kits The TS-433eU is compatible with the following models: • RAIL-B02 Rail kits are not included with the device and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. You can find installation information in the rail kit package.
  • Page 23 3. Run Qfinder Pro on a computer that is connected to the same local network. To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Click Next. The QNAP Warranty Service page opens in the default web browser. 5. Click Check warranty. The QNAP Warranty Service window opens in a new web page.
  • Page 24 TS-433eU User Guide 13. Specify a firmware version using any of the following methods. Methods User Actions Current version Select Current version. Latest available a. Select Latest available version. version b. Click Check for Update The system checks for the latest firmware update available for your device.
  • Page 25 TS-433eU User Guide 17. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. Methods User Actions Synchronize with...
  • Page 26 QTS is initialized. Initializing QTS using the cloud installation website You can initialize QTS on the cloud installation website, which is designed to help you set up QNAP devices. Warning Initializing QTS deletes all data on the drives. Back up your data before proceeding.
  • Page 27 NAS after initialization. You can enable it by connecting to QTS through LAN and then installing myQNAPcloud Link. 7. Click Next. The QNAP Warranty Service page opens in the default web browser. 8. Click Check warranty. The QNAP Warranty Service window opens in a new web page.
  • Page 28 TS-433eU User Guide 14. If the screen shows a different operating system, click QTS. Note • This step is only required if the NAS supports installing more than one operating system and the default operating system for installation is not QTS.
  • Page 29 The Set the date and time screen appears. 20. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
  • Page 30 TS-433eU User Guide Methods User Actions Use static IP a. Select Use static IP address. address The IP address configuration page appears. b. Specify the following IP address configurations: • Interface • IP Address • Subnet Mask • Default Gateway •...
  • Page 31 TS-433eU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for The device powers off.
  • Page 32 TS-433eU User Guide Operation User Action Result Advanced Press and hold The default factory settings are restored. system the button for reset 15 seconds. To retrieve old data after an advanced system reset, recreate the previous folder structure on the device.
  • Page 33 TS-433eU User Guide Status Description Flashes red every The device is in degraded mode (one member drive failed in RAID 1, RAID 5, 0.5 seconds or RAID 6). Green The device is ready. Flashes green • The device is not configured.
  • Page 34 TS-433eU User Guide Status Description Orange The network connection is operating at 1 Gbps or 100 Mbps. • The network connection is operating at 10 Mbps. • There is no network connection. 2.5 Gigabit Ethernet Activity LED Status Description Orange A network connection has been established.
  • Page 35 TS-433eU User Guide Duration Frequency Description Long beep (1.5 • A disk volume is about to reach its full capacity. seconds) • A disk volume has reached its full capacity. • The drives are in degraded mode. • A drive is rebuilding.
  • Page 36 NAS migration requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...
  • Page 37 QTS 4.3.5 or earlier versions. Windows AD config‐ Windows AD configurations must be reconfigured. uration Licenses Licenses are not migrated. Warning To prevent losing all your software licenses, QNAP recommends deactivating licenses on the source NAS before data migration. NAS Migration...
  • Page 38 1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS.
  • Page 39 TS-433eU User Guide Preparing the destination NAS 1. Log on to QTS. 2. Create one or more storage pools. For details, see the Creating a Storage Pool topic in the QTS user guide. 3. Create one or more volumes. For details, see the Volume Creation topic in the QTS user guide.
  • Page 40 TS-433eU User Guide 2. Click Sync Now. 3. Select One-way Sync Job. The Create a Sync Job window appears. 4. Click Remote NAS. 5. Click Add New Account. The Create a Storage Space window appears. 6. Select the destination NAS as the destination storage space and specify the following:...
  • Page 41 TS-433eU User Guide b. Select a folder. c. Click OK. The dialog box closes. d. Under the destination, click A dialog box opens. e. Select a folder. f. Click OK. g. Optional: Add more paired folders if necessary. 11. Click Next.
  • Page 42 TS-433eU User Guide e. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3. Import user settings on the source NAS to the destination NAS. a. On the destination NAS, log on to QTS.
  • Page 43 TS-433eU User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.
  • Page 44 ≥ 4 RAID 6 ≥ 4 (Must be an even RAID 10 One disk per subgroup number) fails. Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...
  • Page 45 TS-433eU User Guide Resource Product Support Status https://www.qnap.com/go/product/eol.php Downloads https://download.qnap.com Community Forum https://forum.qnap.com QNAP Accessories Store https://shop.qnap.com Troubleshooting...
  • Page 46 Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services...
  • Page 47 "QNAP"). No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied...
  • Page 48 TS-433eU User Guide The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders.
  • Page 49 TS-433eU User Guide Some devices are designed to deny users access to install or run modified versions of the software inside them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products for individuals to use, which is precisely where it is most unacceptable.
  • Page 50 TS-433eU User Guide part of that Major Component, and (b) serves only to enable use of the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form. A “Major Component”, in this context, means a major essential...
  • Page 51 TS-433eU User Guide added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program. You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.
  • Page 52 TS-433eU User Guide c. Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source. This alternative is allowed only occasionally and noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b.
  • Page 53 TS-433eU User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 54 TS-433eU User Guide 9. Termination. You may not propagate or modify a covered work except as expressly provided under this License. Any attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under this License (including any patent licenses granted under the third paragraph of section 11).
  • Page 55 TS-433eU User Guide contributor version. For purposes of this definition, “control” includes the right to grant patent sublicenses in a manner consistent with the requirements of this License. Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version.
  • Page 56 TS-433eU User Guide into a single combined work, and to convey the resulting work. The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such.
  • Page 57 TS-433eU User Guide CE notice This device complies with CE Compliance Class A. UKCA notice This device complies with the UKCA requirements for products sold in Great Britain. FCC notice FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
  • Page 58 TS-433eU User Guide Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用する と電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求される ことがあります。...
  • Page 59 TS-433eU User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组 装 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以 下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量 要求。 Notices...