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Work Center 5016, 5020
Service Documentation
701P48365
June 2008
CAUTION
Certain components in the Work Center 5016/ 5020
are susceptible to damage from electrostatic dis-
charge. Observe all ESD procedures to avoid com-
ponent damage.

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Summary of Contents for Xerox Work Center 5016

  • Page 1 Work Center 5016, 5020 Service Documentation CAUTION Certain components in the Work Center 5016/ 5020 are susceptible to damage from electrostatic dis- charge. Observe all ESD procedures to avoid com- 701P48365 ponent damage. June 2008...
  • Page 2 If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold Xerox harmless from any third party claims which arise directly or indirectly from such service.
  • Page 3 Xerox does not warrant or represent that it will notify or provide to such customer Operation of this equipment in a residential area is likely to cause interference in which case any future change to this documentation.
  • Page 4 Front Matter Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 5 Introduction How To Use This Manual....................Reissue Introduction June, 2008 WorkCentre 5016, 5020...
  • Page 6 Introduction Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 7 These are components, such as electrostatic-sensitive IC chips, which could be damaged if not handled properly. Follow the regulations regarding Safety Critical Components set by XEROX This section contains the wiring information for the WorkCentre 5016, 5020. It contains a con- Corp.
  • Page 8 Introduction Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 9 1 Service Call Procedures 1.1 Before Starting Service ..................... 1.2 Service Call Procedure ..................... 1.3 Service Call Details ....................1.4 TRIM Checklist ......................1.5 Periodic Replacement Parts/Consumables List ............Reissue Service Call Procedures June, 2008 WorkCentre 5016, 5020...
  • Page 10 Service Call Procedures Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 11 1.1 Before Starting Service 1.1.2Things to Note When Handling Customer Data Handling of copied/printed customer data. 1.1.1Safety Before you bring back any sample for the purpose of investigation/analysis, always obtain To prevent any accident that may occur during maintenance service, any warning or any cau- permission from the customer.
  • Page 12 1.2 Service Call Procedure 1.3 Service Call Details 1.2.1 Initial Actions 1.3.1 Initial Actions Ask the operator(s) about the machine’s condition. Ask the operator(s) about the machine’s condition. Record the billing meter readings. • Frequency and location of recent paper jams Inspect any faulty copies, then check the machine.
  • Page 13 1.4 TRIM Checklist 1.5 Periodic Replacement Parts/Consumables List A: Check. Clean, replace, or replenish if necessary. When servicing the machine, check the number of copies and the replacement interval for the consumables and parts that require periodical cleaning/replacement. Clean or replace them if B: Always check and clean.
  • Page 14 Service Call Procedures Reissue June, 2008 1.4, 1.5 WorkCentre 5016, 5020...
  • Page 15 2 Status Indicator RAPS Error Codes Fault Repair Overview and List of Error Codes............... RAPs U0-1 Main Motor Stop Error .................... 2-25 U1-1 Main Motor Rotation Error ..................2-25 U2-1 Carriage Module Fail ....................2-26 U3-5 Laser Power Or ROS Motor Fail ................2-26 U4-1 Fuser On Time Fail....................
  • Page 16 Status Indicator RAPS Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 17 Fault Repair Overview and List of Error Codes Fault Repair Overview The fault repair operation proceeds in the following flow. After performing the pre-check, verify the symptoms and refer to the Error Code List and Section 7 Wiring Data to effectively repair the fault: Check the status of Installation Check the problem status...
  • Page 18 Check the Status of Installation • Descriptions related to connectors are expressed as follows: “P/J12" -> The connector (P/ J12) is in the connected state. "P12" -> The plug side when the connector (P/J12) is in the Before starting to troubleshoot, always check the following items: disconnected state (except when it is directly connected to a board).
  • Page 19 Ask the operator about the problem Did the operator operate the machine correctly? Explain how to operate the Turn the Power Switch OFF then ON machine Does the error recur when operating the machine in the same way as before (when Procedure is complete the problem originally occurred)? Refer to the Error Code List and perform the...
  • Page 20 Error Code List NOTE: In the “Record in Error Log” column, “O” = yes and “X” = no. Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Tray1 F/O#1 SNR on JAM Explanation Timeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
  • Page 21 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Tray1 Regi SNR on JAM Explanation Timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) • [08-07] Tray1 Feed Sensor •...
  • Page 22 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name STM F/O#2 SNR on JAM Explanation Timeout between STM Feed Motor ON and STM Feed Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) • [08-06] STM Feed Sensor •...
  • Page 23 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Tray1 F/O#1 SNR on JAM from STM feed Explanation Timeout between STM Feed Out Sensor ON and Tray 1 Feed Out Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) •...
  • Page 24 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name STM Regi SNR on JAM Explanation • When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) •...
  • Page 25 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Tray1 Paper Size Mismatch Explanation • Paper that is different from the one in the Tray Settings is detected when feeding. C5-1 • Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job. Check Items •...
  • Page 26 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name APS NG Unselected Explanation • Either Tray 1 or STM is in one of the "paper settings is of a size that causes missing image" states when APS is selected during a copy job. CH3.2 C0-1 •...
  • Page 27 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name F/O#1 SNR Static JAM Explanation Tray1 Feed Sensor ON is detected during standby. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-07] Tray1 Feed Sensor Check Items CH8.1 •...
  • Page 28 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Regi SNR Static JAM Explanation IOT Registration Sensor ON is detected during standby. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-05] IOT Registration Sensor Check Items CH8.4 •...
  • Page 29 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name IOT L/H Cover open Explanation The Left Hand Cover is open. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [01-01] LH Cover Interlock Switch Check Items CH1.2 E5-1 •...
  • Page 30 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name STM L/H Cover open Explanation Access Cover 2 is open. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [01-10] STM Interlock Switch Check Items CH7.2 E6-2 •...
  • Page 31 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Exit SNR on JAM Explanation Timeout between IOT Registration Clutch ON and Fuser Exit Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) • [08-10] IOT Registration Clutch •...
  • Page 32 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name • MCU-STM comm. error Explanation A communication failure has occurred between the MCU and the Tray Module. CH3.1 H9-7 Check Items Figure 1 • Turn the power OFF then ON. •...
  • Page 33 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name No Drum Cartridge Explanation Unable to detect the Drum Cartridge. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [09-02] Drum Cartridge Check Items • Turn the power OFF then ON. CH9.2 •...
  • Page 34 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Drum CRUM comm. Error Explanation The AIOC PWB is unable to communicate with the Drum Cartridge. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) • [09-02] Drum Cartridge Check Items •...
  • Page 35 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name No Response from USB-Host Explanation • Either "USB disconnected" or "Communication timed-out" is detected during a print job. CH3.2 N4-0 • Or, either "USB disconnected" or "Communication timed-out" is detected during a scan job. Figure 2 Check Items •...
  • Page 36 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Controller Logic fail Explanation CH3.2 N9-0 A software defect that cannot be ignored is found in the Controller software. Figure 2 Check Items Turn the power OFF then ON. Error Name IOT Communication Error Explanation...
  • Page 37 Error Record in Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log Error Name Fuser Fan defect CH10.3 U4-9 U4-9 Figure 3 Explanation After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times. Error Name RAM read/write check error CH3.2...
  • Page 38 Display Priority in Case of Multiple Errors Priority Error When multiple errors occur simultaneously, they will be shown on the Control Panel display in Order Code Error Name Error Characteristic the following priority order. Always begin troubleshooting with the highest-priority error. A1-1 Doc Misfeed Jam A2-2...
  • Page 39 U0-1 Main Motor Stop Error U1-1 Main Motor Rotation Error BSD-Reference: CH4.1 (Figure BSD-Reference: CH4.1 (Figure Explanation Explanation The motor runs for over 120 seconds without any paper being fed. 500 ms after the IOT Motor starts, the IOT Motor Lock signal is Low. Procedure Procedure The problem can be solved according to RAP U1- 1 Main Motor Rotation Error (U1-1).
  • Page 40 U2-1 Carriage Module Fail U3-5 Laser Power Or ROS Motor Fail BSD-Reference: CH6.2 (Figure BSD-Reference: CH6.3 (Figure Explanation Explanation A carriage fault was detected. The ROS Motor does not turn, or the laser output is not normal. Procedure Procedure Execute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to main- Execute diagnostics [6-15 ROS Motor ON].
  • Page 41 U4-1 Fuser On Time Fail U4-2 Over Heat Temp Fail BSD-Reference: CH10.1 (Figure BSD-Reference: CH10.1 (Figure Explanation Explanation • The lamp did not turn OFF within the specified time after turning ON. A temperature of 250°C or higher was detected continuously for 480 ms. •...
  • Page 42 U4-3 FS1 Thermistor Defect U4-9 Fuser Fan Defect BSD-Reference: CH10.1 (Figure BSD-Reference: CH10.3 (Figure Explanation Explanation Thermistor FS1 cannot be monitored any more. After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times. Procedure Procedure Check the condition of the Fuser.
  • Page 43 U6-2 RAM Read/Write Check Error U6-3 NVM Data Defect BSD-Reference: CH3.2 (Figure BSD-Reference: CH3.2 (Figure Explanation Explanation When the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data • NVM Header data and NVM 3 page data are mismatched. was detected.
  • Page 44 U6-4 NVM Read/Write Cannot Be Executed U6-5 CPU Power To Access NVM Is Not Enough BSD-Reference: CH3.2 (Figure BSD-Reference: CH3.2 (Figure Explanation Explanation • During NVM read/write, the NVM Ack NG state was detected. At NVM write, the NVM queue full state was detected. •...
  • Page 45 U7-0 UI Communication TimeOut U7-1 UI Communication Error BSD-Reference: CH2.1 (Figure BSD-Reference: CH2.1 (Figure Explanation Explanation At Power ON, the AIOC PWB does not communicate with the User Interface PWB. The User Interface PWB detected a communication failure. Procedure Procedure Measure each voltage between AIOC PWB J401-1 ( P/J401) (+), J401-2 (+), and GND (-).
  • Page 46 U8-1 Billing Counter Defect U9-0 HVPS Fail BSD-Reference: CH3.2 (Figure BSD-Reference: CH9.1 (Figure Explanation Explanation • An illegal Billing Counter value was detected. A 500 ms cycle of HVPS#ERR=High was detected twice in a row. • Or, the AIOC PWB failed to read the Billing Counter. Procedure Procedure Close the Left Hand Cover and the Front Cover.
  • Page 47 062-300 Platen Interlock Open 062-345 IISS EEPROM Failure BSD-Reference: CH 5.6 BSD-Reference: CH 3.1 Explanation Explanation Detected the opened Platen Interlock. Error in writing on or communicatiing with the EEPROM. Procedure Procedure Ensure that the DADF can be closed normally. The DADF can be closed normally. Switch off the machine power then switch on the power.
  • Page 48 062-360 Carriage Position Fail 062-371 Lamp Illumination Fail BSD-Reference: CH 6.2 BSD-Reference: CH 6.1 Explanation Explanation Detected no input of Regi Sensor when carriage was working or detected the failure of the Detected incufficient light provided from the Lamp to the CCD. Regi Sensor position, or detected the failure of the IIT Regi Sensor level.
  • Page 49 062-380 AGC Failure 062-386 AOC Failure BSD-Reference: CH 6.2 BSD-Reference: CH 6.1 Explanation Explanation Control logic has detected insufficient light from the Illumination Lamp during AGC (Automatic Control logic has detected an output defect of the CCD at AOC (Automatic Offset Control) of Gain Congrol) of the auto IIT Calibration at Start.
  • Page 50 062-392 IPS PWB Memory Fail 062-393 IPS PWB Fail BSD-Reference: CH 3.1 BSD-Reference: CH 3.1 Explanation Explanation Control logic has detected RAM malfunction of IISS PWB. Control logic has detected a test error or a writing error to the SLCC EEPROMs. Procedure Procedure Switch off the power then switch it on again.
  • Page 51 005-170 DADF Feed Failure Replace the Document Feed Clutch 13.9) BSD-Reference: CH 5.2 Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) Explanation Replace the Document Feed Sensor 13.9). The control logic has detected the failure of paper to reach the Document Feed Sensor after the Feed Clutch has energized.
  • Page 52 005-171 DADF Regi / Exit Failure Replace the Document Feed Clutch 13.9) BSD-Reference: CH 5.8 Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) Explanation Enter the Diagnostic Mode. Enter Component Control Code [05-206]. Actuate the Document Control logic has detected no paper at the Registration Sensor after turning on the Registration Registration Sensor acutator.
  • Page 53 005-172 DADF Inverted Document Jam Check the connector of the Document Feed Clutch 13.9) If the connector is BSD-Reference: CH 5.8 good, replace the Document Feed Clutch 13.9). Explanation Replace the Document Feed Clutch 13.9) When inverting documents, the control logic detected a failure of a document at the Feed Sen- sor after turning off the Feedout Forward or document failure at the Exit/Invert Sensor after Replace the Pick Up Roller and Feed Roller.
  • Page 54 005-198 Short Scan Jam 005-199 Long Scan Jam BSD-Reference: CH 6.2 BSD-Reference: CH 6.2 Explanation Explanation The control logic has found that the length of slow scan is less than 80mm. The control logic has detected that the length of slow scan is 450mm or more. Procedure Procedure Choose a document size equal to or larger than A4 paper or 208mm SEF or larger, in the Doc-...
  • Page 55 005-305 Feeder Top Cover Open 005-920 Static Jam BSD-Reference: CH 5.6 BSD-Reference: CH 5.6 Explanation Explanation The control logic has detected that the Feeder Top Cover is open. At power on, the control logic detected either the Platen Interlock is close when the Feeder Cover is open or the Feeder Cover Interlock is close when the Platen Interlock is open.
  • Page 56 Status Indicator RAPS Reissue June, 2008 005-305, 005-920 2-42 WorkCentre 5016, 5020...
  • Page 57 3 Image Quality Image Quality RAPs IQ1 IOT Image Quality Entry RAP .................. IQ2 IIT Image Quality Entry RAP ..................IQ3 Low Image Density RAP ..................IQ4 Wrinkled Image RAP ....................IQ5 Residual Image (Ghosting) RAP ................IQ6 Background RAP ...................... IQ7 Deletion RAP ......................
  • Page 58 Image Quality Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 59 IQ1 IOT Image Quality Entry RAP IQ2 IIT Image Quality Entry RAP Initial Actions Initial Actions Determine whether the image quality problem occurs in Copy Mode or Print Mode. If the prob- Clean the IIT Upper Cover 10.2) (REP 10.2.1). lem occurs in Copy Mode, go to IQ2.
  • Page 60 IQ3 Low Image Density RAP IQ4 Wrinkled Image RAP Overall low density of images. The output is creased, folded or torn. Procedure Procedure Check for dirt on the Platen Glass. The Platen Glass is clean. Check the paper type. The paper used is within specifications. Clean any dirt on the Platen.
  • Page 61 IQ5 Residual Image (Ghosting) RAP IQ6 Background RAP Ghost images appear on the paper. Parts of the previous page or current page appear as ghost The whole page or part of the page is contaminated by toner. The contamination appears as a images on the paper.
  • Page 62 IQ7 Deletion RAP IQ8 Skew/Misregistration RAP Part of the image is missing. Printed images are not parallel to the edges of the paper. Procedure Procedure Check the paper type. The paper used is within specifications. Check the location where the machine is installed. The machine is installed on a stable, level surface.
  • Page 63 IQ9 Process Direction Bands, Streaks, and Smears RAP IQ10 Unfused Copy/Toner Offset RAP Black lines or white streaks running parallel to the direction of paper transport. Printed images are not properly fused onto the paper. When rubbed, the image comes off eas- ily.
  • Page 64 IQ11 Repeating Bands, Streaks, Spots, and Smears RAP IQ12 Mottle RAP Black lines or white streaks running at right angles to the direction of paper transport. Procedure Check the paper type. The paper used is within specifications. Procedure Check the IIT Carriage. The carriage has no foreign substances or damaged parts. Use paper that is within specifications.
  • Page 65 IQ13 Spots RAP IQ14 Black Prints RAP Toner spots and blank areas are spread irregularly over the whole page. The paper is printed completely black. Procedure Procedure Check for dirt on the Platen Glass. The Platen Glass is clean. Check the IIT Carriage for foreign substances and damaged parts. The carriage has no for- eign substances or damaged parts.
  • Page 66 IQ15 Blank Image RAP Copy Quality Specification The paper is printed completely white. 1. Copy Alignment How to measure Procedure Make a copy of the Test Pattern STP3600 (A3) (Figure 1) and measure. Check the ROS 3.1) (REP 3.1.1). The ROS is installed correctly. Table 1 Copy Alignment: Measurement Install the ROS 3.1)
  • Page 67 Specification [System] IOT + IIT Table 2 Copy Alignment: Specification Specification Item SYSTEM Application Lead Edge Registration (mm) +/- 2.90 Side Edge Registration (mm) +/- 3.40 Lead Skew (mm) +/- 2.30 280 mm Vertical Ratio (%) 100% +/- 1.40 400 mm Horizontal Ratio (%) 100% +/- 1.40 280 mm...
  • Page 68 Figure 1 Copy Alignment Measurement Positions (Test Pattern STP3600) 2. Image Quality Make a copy of the Test Pattern 499T247 (A3) and measure. See Table 5 for specifications. How to measure Table 4 Item How to measure (Refer to Figure Text/Image Density Measure the 0.7G line image (10) at 3 locations.
  • Page 69 Table 4 Item How to measure (Refer to Figure Low Contrast Normal mode: Check that the 0.2G line image 13 can be read. (100% only) Darker mode: Measure the 0.2G line image 13 at 3 locations. Determine the maximum and minimum mean value measured (within the same copy).
  • Page 70 Figure 2 Image Quality Measurement Positions (Test Pattern 499T247) Image Quality Specification Total System Image Quality Reissue June, 2008 3-14 WorkCentre 5016, 5020...
  • Page 71 Table 5 OUTPUT OUTPUT OUTPUT OUTPUT (Density (Density (Density (Density Reduce/ Settings Settings Settings Settings Enlarge Button) Button) Button) Button) Item INPUT Lighter 3 Normal Darker 3 Auto Text/Image Density 0.7 Gray >=1.08 >=1.08 Text/Image Density Evenness 0.7 Gray =<0.2 =<0.2 Low Contrast Reproducibility 0.2 Gray...
  • Page 72 Samples of Image Quality Defects IOT Image Quality Defects These are samples of image quality defects due to IOT problems and their corresponding solu- tions. • Auger Marks (Figure • Strobing (28mm or 14mm Pitch Density) (Figure • White Streaks (Process Direction) (Figure •...
  • Page 73 Auger Marks Figure 1 Auger Marks Cause Action Magnetic field failure in the Developer Magnetic Roll. Replace the Drum Cartridge 4.1) (REP 4.1.1). The problem may occur immediately after you install a new Drum Cartridge. This can be corrected by feeding a few sheets of There was a drop in the level of developer material.
  • Page 74 Strobing (28mm or 14mm Pitch Density) Figure 2 Strobing (28mm or 14mm Pitch Density) Cause Developer Magnetic Roll bias. Action Replace the Drum Cartridge 4.1) (REP 4.1.1). Image Quality Reissue June, 2008 3-18 WorkCentre 5016, 5020...
  • Page 75 White Streaks (Process Direction) Figure 3 White Streaks (Process Direction) Cause Action Foreign substances are blocking the ROS Laser. Clean the optical path between the ROS 3.1) (REP 3.1.1) and the Drum Cartridge 4.1) (REP 4.1.1), and clean the seal glass. Developer material clogging on the Developer Magnetic Roll due to foreign substances.
  • Page 76 Black Bands Figure 4 Black Bands Cause The developer material is not well mixed. Action Mix the developer material by processing blank paper. Image Quality Reissue June, 2008 3-20 WorkCentre 5016, 5020...
  • Page 77 Toner Contamination Figure 5 Toner Contamination Cause Replace the Drum Cartridge 4.1) (REP 4.1.1). Cloud of toner falling from the Drum Cartridge 4.1) (REP 4.1.1). Action Mix the developer material by processing blank paper. Reissue Image Quality June, 2008 WorkCentre 5016, 5020 3-21...
  • Page 78 Toner Splattering Figure 6 Toner Splattering Cause Action Paper size mismatch (tray settings and paper size are different). Check the tray settings. Increased paper resistance due to dry conditions. Use paper from a freshly opened packet. Image Quality Reissue June, 2008 3-22 WorkCentre 5016, 5020...
  • Page 79 White Spots (Irregular) Figure 7 White Spots Cause Increased paper resistance due to dry conditions. Action Use paper from a freshly opened packet. Reissue Image Quality June, 2008 WorkCentre 5016, 5020 3-23...
  • Page 80 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.) Figure 8 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.) Cause 80mm Pitch (Fuser Heat Roll): Scratches or foreign substances. 94mm Pitch (Drum): Scratches or foreign substances. Action 57mm Pitch (Developer Roll): Developer material clogging on the Magnetic Roll.
  • Page 81 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.) Figure 9 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.) Cause Action 94mm Pitch (Drum): Scratches or foreign substances. 1,4,5,6: Clean or replace the Drum Cartridge 4.1) (REP 4.1.1)/Fuser...
  • Page 82 Moire Due to Interference with Copy Original Cause Copying originals with certain line patterns may cause moire (wavy lines) on the copy. Combi- nations of certain angles of screen ruling near 150dpi and certain Reduce/Enlarge ratios may also cause moire. Action Reduce sharpness.
  • Page 83 Light Background in Copies of Originals with Frames When [Auto] is selected for originals with dark frames along the Lead Registration Edge, the background suppression value is set so large that areas of medium density appear extremely light. Figure 10 Light Background in Copies of Originals with Frames Cause Action [Auto] performs background detection of images at a distance of up to 10mm from the Lead...
  • Page 84 Image Quality Reissue June, 2008 3-28 WorkCentre 5016, 5020...
  • Page 85 4 Repairs and Adjustments Introduction REP 9.1.1 Output Tray ....................4-67 REP 9.1.2 Front Left Cover ..................... 4-68 Introduction ........................REP 9.2.1 Rear Cover..................... 4-69 Repairs REP 9.2.2 Right Cover ....................4-70 1. Drive 10. IIT REP 1.1.1 IOT Motor (SCC).................... REP 10.1.1 IIT Platen Cover ...................
  • Page 86 ADJ 11.1.1 Carriage Assembly Alignment (Parallelism) ..........4-133 ADJ 13.1.1 ADF/DADF Positional Adjustment ..............4-134 Repairs and Adjustments Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 87 Follow the regulations respective titles or procedures. regarding Safety Critical Components set by FUJI XEROX Co., Ltd. Example 1: REP X.X.X Main PWB [Models with 1V] indicates that the entire procedure Important Information Stored Component (ISC): under this title applies to machines with Tag 1V.
  • Page 88 Repairs and Adjustments Reissue June, 2008 4-30 WorkCentre 5016, 5020...
  • Page 89 REP 1.1.1 IOT Motor (SCC) Parts List on PL 1.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Drum Cartridge (REP 4.1.1).
  • Page 90 Remove the IOT Motor (Figure 1 Remove the Tapping Screws (4). 2 Remove the IOT Motor. Figure 2 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Reissue June, 2008 REP 1.1.1 4-32 WorkCentre 5016, 5020...
  • Page 91 REP 2.2.1 Tray 1 Feed Clutch (SCC) Remove the screws (3) that secure the Clutch Bracket (Figure 1 Remove the screws (3). Parts List on PL 2.2 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 92 Remove the Tray 1 Feed Clutch (Figure Replacement 1 Remove the Clutch Bracket. To install, do the removal steps in reverse order. 2 Remove the bearing. When installing the Tray 1 Feed Clutch, place the tab of Clutch Bracket in the notch of 3 Remove the Tray 1 Feed Clutch.
  • Page 93 REP 2.3.1 Tray 1 Feed Roll (SCC) Remove the Tray 1 Feed Roll (Figure 1 Gently lift up the tab to remove the Tray 1 Feed Roll. Parts List on PL 2.3 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 94 Replacement REP 2.5.1 Tray 1 Feed Sensor To install, do the removal steps in reverse order. Parts List on PL 2.5 When installing the Tray 1 Feed Roll, align the pin of the Feed Shaft with the slot in the Removal Tray 1 Feed Roll (Figure...
  • Page 95 Remove the Tray 1 Feed Sensor (Figure Replacement 1 Remove the Tapping Screw. To install, do the removal steps in reverse order. 2 Remove the cable bands (2). Insert the Connector Housing of the Tray 1 Interlock Switch into the square hole of the 3 Release the wire harness from the clamps (2).
  • Page 96 REP 2.7.1 Tray 1 No Paper Sensor Remove the Tray 1 No Paper Sensor (Figure 1 Remove the Actuator. Parts List on PL 2.7 2 Release the tabs to remove the Tray 1 No Paper Sensor. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 97 REP 2.8.1 Registration (SCC) Parts List on PL 2.8 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Drum Cartridge (REP 4.1.1).
  • Page 98 Remove the Connector Housing (Figure Remove the Front Stopper (Figure 1 Remove the wire harness from the guide. 1 Remove the Front Stopper. 2 Slide the Connector Housing through the hole. Figure 3 Figure 2 Repairs and Adjustments Reissue June, 2008 REP 2.8.1 4-40 WorkCentre 5016, 5020...
  • Page 99 Remove the Registration (Figure 1 Press the tab in the direction of the arrow to remove the boss of the Registration from the frame. Figure 4 Replacement To install, do the removal steps in reverse order. Reissue Repairs and Adjustments June, 2008 REP 2.8.1 WorkCentre 5016, 5020...
  • Page 100 Repairs and Adjustments Reissue June, 2008 REP 2.8.1 4-42 WorkCentre 5016, 5020...
  • Page 101 REP 3.1.1 ROS (SCC) Open the Front Cover. Remove the Output Tray (REP 9.1.1). Parts List on PL 3.1 Remove the Rear Cover (REP 9.2.1). Removal Remove the HVPS and Contact Block (REP 8.2.1). WARNING Remove the Laser Housing (Figure To avoid personal injury or electrical shock, ensure that the machine is completely off 1 Remove the Tapping Screw.
  • Page 102 Disconnect the ROS connectors (Figure Remove the ROS (Figure 1 Disconnect the Ground connectors (2). 1 Remove the Tapping Screws (5). 2 Disconnect the connectors (2). 2 Remove the ROS. 3 Disconnect the connector. 4 Remove the wire harness from the hook. Figure 4 Replacement Figure 3...
  • Page 103 REP 4.1.1 Drum Cartridge When installing the Drum Cartridge, align the protruding end of the Drum Cartridge with the cavity in the frame (Figure Parts List on PL 4.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 104 REP 4.2.1 Toner Empty Sensor Remove the Toner Empty Sensor (Figure 1 Release the tabs (2) to remove the Toner Empty Sensor. Parts List on PL 4.2 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 105 Replacement REP 4.2.2 Erase Lamp To install, do the removal steps in reverse order. Parts List on PL 4.2 Insert the Connector Housing of the Toner Empty Sensor into the square hole of the frame Removal (Figure WARNING A Square hole To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 106 Release the Erase Lamp tabs (7) (Figure Remove the Erase Lamp (Figure 1 Release the tabs (upper: 3). 1 Remove the Erase Lamp. 2 Release the tabs (lower: 4). Figure 2 Figure 1 Repairs and Adjustments Reissue June, 2008 REP 4.2.2 4-48 WorkCentre 5016, 5020...
  • Page 107 Replacement REP 4.3.1 Transfer Module To install, do the removal steps in reverse order. Parts List on PL 4.3 Insert the Connector Housing of the Erase Lamp into the square hole in the frame (Figure Removal WARNING A Square hole To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 108 Remove the Transfer Corotron Housing (Figure Remove the Tapping Screws that secure the Corotron Block (Figure 1 Release the hooks (2). 1 Remove the Tapping Screws (2). 2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the 2 Move the Fuser Connector Bracket.
  • Page 109 Remove the Corotron Block (Figure Disconnect the Corotron Block cables (Ground/Detack/Transfer) (Figure 1 Press the Spring Plate. 1 Disconnect the Ground Cable (white). 2 Remove the Corotron Block by pulling it in the direction of arrow. 2 Remove the Ground Cable (white) from the guides (2). 3 Remove the Detack Cable (black).
  • Page 110 Replacement Attach the cables (Ground/Detack/Transfer) to the Corotron Block hooks as shown in Fig- To install, do the removal steps in reverse order. Perform the following steps to install the Corotron Block (Figure 1 Press the Spring Plate. 2 Install the Corotron Block. Figure 6 Figure 5 Repairs and Adjustments...
  • Page 111 When installing the Transfer Corotron Housing, insert the tabs of Transfer Corotron Hous- REP 4.4.1 Corotron Wire ing into the square holes of the Corotron Bracket (Figure Parts List on PL 4.4 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 112 Attach the Corotron Wire (Figure Attach the spring (Figure 1 Attach the Corotron Wire. 1 Attach the spring to the Corotron Wire. 2 Attach the spring. Figure 2 Figure 3 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Reissue June, 2008...
  • Page 113 REP 5.1.1 Fuser (SCC) Disconnect the connectors (Figure 1 Disconnect the connectors (2). Parts List on PL 5.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. WARNING The Fuser and Exit Transport are hot.
  • Page 114 Remove the Fuser (Figure Replacement 1 Remove the Tapping Screws (2). To install, do the removal steps in reverse order. 2 Remove the Fuser by shifting it in the direction of the arrow. When installing the Connector Cover, do the following (Figure 1 Insert the wire harness into the U-groove of the Fuser Frame.
  • Page 115 REP 5.1.2 Temperature Control Sensor Assembly Remove the Temperature Control Sensor Assembly (Figure 1 Remove the Screw. Parts List on PL 5.1 2 Remove the Harness. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 116 Replacement REP 5.1.3 Fuser Lamp To install, do the removal steps in reverse order. Parts List on PL 5.1 NOTE: Before tightening the Screw, make sure that the Tab on the Sensor Block is Removal inserted in the notch of the Frame (Figure WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off...
  • Page 117 Disconnect the hot side of the Fuser Lamp (Figure Disconnect the neutral side of the Fuser Lamp (Figure 1 Disconnect the Terminal. 1 Disconnect the white wire from theTerminal. 2 Remove the Screw. 2 Remove the Screw. White Wire Screw Terminal Screw Terminal...
  • Page 118 Remove the Fuser Lamp Housing (Figure Remove the Fuser Lamp by pulling it through the Fuser Roll (Figure 1 Remove 2 Screws. NOTE: Do not lose the Fuser Lamp Mount. 2 Carefully remove the Fuser Lamp Housing. Fuser Roll Screws Fuser Lamp Mount Fuser Lamp Housing Fuser Lamp...
  • Page 119 REP 5.1.4 Fuser Roll Remove the Stripper Finger Assembly (Figure 2 Figure 1 Remove the Screw. Parts List on PL 5.1 2 Remove the Stripper Finger Assembly. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off Cover Mount before disassembling or adjusting.
  • Page 120 Remove the Fuser Roll Retaining Rings and Drive Gear (Figure Remove the Fuser Roll by pulling it through the Bushings in the Frame (Figure 1 Remove the Retaining Ring. 2 Remove the Drive Gear. 3 Remove the Retaining Ring from the other end of the Fuser Roll. Bushing Fuser Roll Frame...
  • Page 121 Replacement CAUTION Make sure the stripper fingers are oriented correctly when reinstalling the Stripper Finger CAUTION Assembly, as shown in Figure Do not touch the glass part of the Fuser Lamp unless you are wearing gloves. To install, do the removal steps in reverse order. NOTE: When installing the Drive Gear, make sure that the Locating Key is oriented as shown in Figure...
  • Page 122 REP 5.1.5 Fuser Pressure Roll Remove the Fuser Pressure Roll (Figure 1 Remove the Levers. Parts List on PL 5.1 2 Remove the Spring Mount Assemblies. Removal 3 Remove the Fuser Pressure Roll. WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 123 REP 6.1.1 Exit Transport (Simplex) Disconnect the connector (Figure 1 Disconnect P/J 505. Parts List on PL 6.1 2 Remove the wire harness from the hook. Removal 3 Remove the wire harness from the guides (2). WARNING 4 Release the wire harness from the clamps (2). To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 124 Remove the Connector Cover (Figure Lower the Fuser levers (2) (Figure 1 Remove the Tapping Screw. 1 Lower the levers (2). 2 Remove the Connector Cover. Figure 3 Figure 2 Repairs and Adjustments Reissue June, 2008 REP 6.1.1 4-66 WorkCentre 5016, 5020...
  • Page 125 Remove the Exit Transport (Figure Replacement 1 Remove the Tapping Screws (3). To install, do the removal steps in reverse order. 2 Remove the Exit Transport. When installing the Connector Cover, insert the stud of the Connector Cover into the hole 3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the in the frame (Figure...
  • Page 126 REP 6.1.2 Exit Transport (Duplex) Disconnect the connectors (Figure 1 Disconnect P/J 505. Parts List on PL 6.1 2. Disconnect P/J 551. Removal 3 Remove the wire harness from the hook. WARNING 4 Remove the wire harness from the guides (2). To avoid personal injury or electrical shock, ensure that the machine is completely off 5 Release the wire harness from the clamp.
  • Page 127 Remove the Connector Cover (Figure Lower the Fuser levers (2) (Figure 1 Remove the Tapping Screw. 1 Lower the levers (2). 2 Remove the Connector Cover. Figure 3 Figure 2 Reissue Repairs and Adjustments June, 2008 REP 6.1.2 WorkCentre 5016, 5020 4-69...
  • Page 128 Remove the Exit Transport (Figure Replacement 1 Remove the Tapping Screws (3). To install, do the removal steps in reverse order. 2 Remove the Exit Transport. When installing the Connector Cover, insert the stud of the Connector Cover into the hole 3 Remove the Wire Harness through the hole.
  • Page 129 REP 7.1.1 Simplex, Duplex Module Open the Left Side Cover. Disconnect the connector (Figure Parts List on 7.1, PL 7.3 1 Disconnect P/J 502. Removal 2 Remove the wire harness from the hook. WARNING 3 Remove the wire harness from the groove in the frame. To avoid personal injury or electrical shock, ensure that the machine is completely off 4 Remove the wire harness from the guides (5).
  • Page 130 Remove the Front Stopper (Figure Remove the Rear Stopper (Figure 1 Remove the Front Stopper from the Registration. 1 Release the tab to remove the Rear Stopper. 2 Release the tab to remove the Front Stopper. Figure 4 Figure 3 Repairs and Adjustments Reissue June, 2008...
  • Page 131 Remove the Simplex Module (Figure REP 7.5.1 Bypass Feed Roll 1 Loosen the Tapping Screws (2). Parts List on PL 7.5 2 Move the Pivot Retainers (2) in the direction of the arrow. Removal 3 Remove the Simplex Module. WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 132 Remove the Bypass Feed Roll (Figure 1 Release the hook to remove the Bypass Feed Roll. Figure 2 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Reissue June, 2008 REP 7.5.1 4-74 WorkCentre 5016, 5020...
  • Page 133 REP 8.1.1 AIOC PWB (SCC) Remove the Core Clip (Figure 1 Remove the Core Clip. Parts List on PL 8.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. CAUTION Static electricity may damage electrical parts.
  • Page 134 Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure Remove the screw of the USB connector (Figure 1 Disconnect the Flexible Print Cables (2). 1 Remove the screw. 2 Remove the Cores (2). Figure 4 Figure 3 Repairs and Adjustments Reissue June, 2008 REP 8.1.1...
  • Page 135 Remove the AIOC PWB (Figure Replacement 1 Remove the screws (2). To install, do the removal steps in reverse order. 2 Remove the Tapping Screws (2). When replacing the AIOC PWB, transfer the EP ROM (U2) from the old board to the new 3 Slide the the AIOC PWB up and out of P/J 407.
  • Page 136 REP 8.1.2 LVPS (SCC) Remove the IIT Ground Plate (Figure 1 Remove the Screws (4). Parts List on PL 8.1 2 Remove the IIT Ground Plate. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 137 Move the Inlet Bracket (Figure Disconnect the connectors (Figure 1 Disconnect the connector (wire: blue). 1 Disconnect the connectors (2). 2 Disconnect the connector (wire: brown). 3 Remove the Tapping Screws (2). 4 Remove the screws (2). 5 Move the Power Inlet Bracket. Figure 4 Figure 3 Reissue...
  • Page 138 Disconnect the connectors (7) (Figure Remove the LVPS (Figure 1 Remove the screw to remove the Ground Wire. 2 Remove the Tapping Screws (2). 3 Remove the LVPS. Figure 5 Figure 6 Replacement To install, do the removal steps in reverse order. Repairs and Adjustments Reissue June, 2008...
  • Page 139 REP 8.1.3 AIOC/Network PWB (DADF/Network Only) Remove the EMI Cover (Figure 1 Remove the Screws (10). Parts List on PL 8.1 2 Remove the EMI Cover. Removal 3 Remove the Cable Clip from the EMI Cover. NOTE: The following procedure is for the WorkCentre 5020 (DADF/Network) only. If you have a WorkCentre 5016, or 5020 with Platen only, see 8.1.1.
  • Page 140 Remove the SLCC PWB (Figure Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 1 Disconnect the Flexible Print Cables (2). 2 Remove the Cores (2). Disconnect all the Connectors from the right side of the SLCC PWB. Remove 6 Screws and disconnect the SLCC PWB from the LVPS.
  • Page 141 Replacement NOTE: If you do not transfer the EPROMs, the existing NVM values for skew, copy qual- ity, etc. will be lost. To install, do the removal steps in reverse order. When replacing the SLCC PWB, transfer the EPROMs (3) from the old PWB to the new NOTE: If one or more of the EPROMs are damaged during replacement or the informa- (Figure tion is courpt after replacement, refer to the Reprogaming the EPROMS on the SLCC...
  • Page 142 REP 8.2.1 HVPS (SCC) NOTE: When removing the HVPS, use a Stubby Driver (499T00353). Parts List on PL 8.2 Remove the Tapping Screws that secure the Contact Block (Figure 1 Release the hook to remove the Harness Block. Removal 2 Remove the Tapping Screws (2). WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 143 Remove the HVPS and Contact Block (Figure Separate the HVPS from the Contact Block (Figure 1 Remove the Tapping Screws (3). 1 Remove the Contact Block in the direction of the arrow. 2 Disconnect the connector at the inner side of the HVPS. 3 Remove the HVPS and Contact Block.
  • Page 144 Replacement When installing the HVPS and Contact Block, insert the slot of the Contact Block into the guide of the frame (Figure To install, do the removal steps in reverse order. Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure A Slot Figure 6...
  • Page 145 REP 8.2.2 Duplex PWB (SCC) Remove the Duplex PWB (Figure 1 Remove the Tapping Screw. Parts List on PL 8.2 2 Remove the Guide. Removal 3 Disconnect the Connector. WARNING 4 Remove the Tapping Screws (2). To avoid personal injury or electrical shock, ensure that the machine is completely off 5 Remove the Duplex PWB.
  • Page 146 REP 8.3.1 Control Panel (SCC) Remove the screws that secure the Control Panel (Figure 1 Remove the screws (3). Parts List on PL 8.3 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 147 Remove the Control Panel (Figure Replacement 1 Slide the rear of the Control Panel in the direction of the arrow. To install, do the removal steps in reverse order. 2 Disconnect the connectors (2). When installing the Control Panel, attach the Control Panel hooks (3) to the IIT Frame 3 Remove the Cable Band from the Control Panel Hook (Figure 4, B).
  • Page 148 Thread the wire harness of the Control Panel as shown (Figure REP 8.4.1 User Interface PWB (SCC) Parts List on PL 8.4 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Control Panel (REP 8.3.1).
  • Page 149 Remove the User Interface PWB (Figure 1 Remove the Tapping Screws (12). 2 Remove the User Interface PWB. Figure 2 Replacement To install, do the removal steps in reverse order. Reissue Repairs and Adjustments June, 2008 REP 8.4.1 WorkCentre 5016, 5020 4-91...
  • Page 150 Repairs and Adjustments Reissue June, 2008 REP 8.4.1 4-92 WorkCentre 5016, 5020...
  • Page 151 REP 9.1.1 Output Tray Replacement To install, do the removal steps in reverse order. Parts List on PL 9.1 Perform the following steps to install the Output Tray (Figure Removal 1 Insert the tabs (2) into the square hole of the frame. WARNING 2 Attach the hook.
  • Page 152 REP 9.1.2 Front Left Cover Replacement To install, do the removal steps in reverse order. Parts List on PL 9.1 When installing the Front Left Cover, attach the hooks (Figure Removal A Hooks (3) WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 153 REP 9.2.1 Rear Cover Remove the Rear Cover (Figure 1 Remove the Tapping Screws (4). Parts List on PL 9.2 2 Remove the Rear Cover. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 154 REP 9.2.2 Right Cover Replacement To install, do the removal steps in reverse order. Parts List on PL 9.2 When installing the Right Cover, insert the tabs (Figure Removal A Tabs (5) WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 155 REP 10.1.1 IIT Platen Cover Replacement Parts List on PL 10.1 NOTE: The Platen Cover comes as a kit, consisting of a Platen Cover and a Platen Cushion (Figure Removal WARNING Place the Platen Cushion on the Platen Glass, with the adhesive strips facing up. Remove the backing from the adhesive strips.
  • Page 156 REP 10.2.1 IIT Upper Cover (SCC) Remove the IIT Upper Cover (Figure 1 Press the tabs (2) to release them. Parts List on PL 10.2 NOTE: The tabs are visible through the Platen Glass. Removal WARNING 2 Open the right side of the IIT Upper Cover. 3 Press the tabs (2) to release them, and remove the IIT Upper Cover.
  • Page 157 REP 10.3.1 IIT Carriage (SCC) At the right side of the IIT Carriage, secure the Carriage Cable with tape so that it does not come loose (Figure Parts List on PL 10.3 1 Secure the Carriage Cable with 2 pieces of tape. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off...
  • Page 158 While maintaining tension on the Carriage Cable (silver) at the front left side, disconnect it Use pieces of tape to secure the Carriage Cable (silver) that was disconnected in step 5 (Figure so that it does not get separated from the pulley of the IIT Carriage (Figure 1 Disconnect the Carriage Cable.
  • Page 159 While maintaining tension on the Carriage Cable (black) at the front right side, disconnect Use pieces of tape to secure the Carriage Cable (black) that was disconnected in step 7 (Figure so that it does not get separated from the pulley of the IIT Carriage (Figure 1 Disconnect the Carriage Cable (black).
  • Page 160 While maintaining tension on the Carriage Cable (black) at the rear left side, disconnect it 10. Use tape to secure the Carriage Cable (black) that was disconnected in step 9 so that it (Figure does not get separated from the Cable Supply Drum (Figure 1 Remove the Cable Spring.
  • Page 161 11. While maintaining tension on the Carriage Cable (silver) at the rear right side, disconnect 12. Use tape to secure the Carriage Cable (silver) that was disconnected in step 11 so that it (Figure does not get separated from the Cable Supply Drum (Figure 10).
  • Page 162 13. Turn the left side of the IIT Carriage face up. Replacement 14. Disconnect the Flexible Print Cable connectors (2) (Figure 11). To install, do the removal steps in reverse order. Do not allow the Rail Contact of the IIT Carriage to bend in the direction of the arrow (Figure 12).
  • Page 163 Attach the Carriage Cables (black and silver) to the IIT Frame in the sequence shown REP 10.3.2 Flexible Print Cable (SCC) (Figure 13). Parts List on PL 10.3 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 164 Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure Remove the Flexible Print Cable (Figure 1 Disconnect the Flexible Print Cables (2). 1 Peel off the pieces of tape to remove the Flexible Print Cable. 2 Remove the Cores (2). 2 Slide the Flexible Print Cable through the hole in the IIT Frame.
  • Page 165 REP 10.6.1 Exposure Lamp Disconnect the connector (Figure 1 Release the wire harness from the clamp. Parts List on PL 10.6 2 Disconnect the connector. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 166 Remove the Exposure Lamp (Figure REP 10.7.1 Carriage Cable and Drum 1 Remove the screw. Parts List on PL 10.7 2 Remove the Exposure Lamp from the Lamp Holder. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 167 Remove the Carriage Cables (black and silver) (Figure Replacement 1 Peel off the pieces of tape to remove the Carriage Cables. To install, do the removal steps in reverse order. Attach the Carriage Cables (black/silver) to the holes in the Drum (Figure Figure 1 Figure 2...
  • Page 168 Wind the Carriage Cables around the Drum and secure them with tape (Figure Wind the Carriage Cables around the pulleys (Figure 4). See also the Cable Winding Schematic (Figure Secure the Cables with pieces of tape so that they do not become loose (see Figure Figure 3 Figure 4...
  • Page 169 REP 10.7.2 Inverter PWB Parts List on PL 10.7 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the following parts: •...
  • Page 170 Disconnect the connector (Figure Remove the Inverter PWB Bracket 1 (Figure 1 Release the wire harness from the clamp. 1 Remove the screw. 2 Disconnect the connectors (2). 2 Remove the Inverter PWB Bracket 1. Figure 2 Figure 3 Repairs and Adjustments Reissue June, 2008 REP 10.7.2...
  • Page 171 Remove the Inverter PWB (Figure 1 Remove the Tapping Screw. 2 Remove the Inverter PWB. Figure 4 Replacement To install, do the removal steps in reverse order. Reissue Repairs and Adjustments June, 2008 REP 10.7.2 WorkCentre 5016, 5020 4-113...
  • Page 172 Repairs and Adjustments Reissue June, 2008 REP 10.7.2 4-114 WorkCentre 5016, 5020...
  • Page 173 REP 11.1.1 Tray 2 REP 11.1.2 Single Tray Module (Separation from IOT) Parts List on PL 11.1 Parts List on PL 11.1 Removal Removal WARNING WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 174 Remove the Countersunk Head Screws at the rear (Figure Remove the Countersunk Head Screws at the front (Figure 1 Remove the Countersunk Head Screws (2). 1 Pull out Tray 1. 2 Remove the Countersunk Head Screws (2). Figure 2 Figure 3 Repairs and Adjustments Reissue June, 2008...
  • Page 175 Hold onto A (2) and B (2), and remove the IOT from the Single Tray Module (Figure REP 11.4.1 Tray 2 Feed Roll Parts List on PL 11.4 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 176 Remove the Tray 2 Feed Roll (Figure Replacement 1 Remove the KL-Clip. To install, do the removal steps in reverse order. 2 Remove the Tray 2 Feed Roll. When installing the Tray 2 Feed Roll, align the pin on the Feed Shaft with the groove in the Tray 2 Feed Roll (Figure Figure 2...
  • Page 177 REP 11.4.2 Tray 2 Retard Roll Remove the Tray 2 Retard Roll Housing (Figure 1 Release the hooks (2). Parts List on PL 11.4 2 Remove the Tray 2 Retard Roll Housing from the tabs (2). Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 178 Remove the Retard Shaft (Figure 3). Remove the Tray 2 Retard Roll (Figure 1 Remove the Retard Shaft. 1 Release the tab to remove the Tray 2 Retard Roll. Figure 3 Figure 4 Repairs and Adjustments Reissue June, 2008 REP 11.4.2 4-120 WorkCentre 5016, 5020...
  • Page 179 Replacement When installing the Tray 2 Retard Roll Housing, check that the Tray 2 Retard Roll rises when the Holder Arm is pressed (Figure To install, do the removal steps in reverse order. A Holder Arm When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the B Tray 2 Retard Roll Tray 2 Retard Roll (Figure...
  • Page 180 REP 11.5.1 STM Feed Sensor Replacement To install, do the removal steps in reverse order. Parts List on PL 11.5 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the IOT from the Single Tray Module (REP 11.1.2).
  • Page 181 REP 11.5.2 STM PWB (SCC) Replacement To install, do the removal steps in reverse order. Parts List on PL 11.5 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the STM Rear Cover 11.5).
  • Page 182 REP 11.6.1 STM Feed Clutch Remove the STM Feed Clutch (Figure 1 Release the wire harness from the clamp. Parts List on PL 11.6 2 Disconnect the connector. Removal 3 Remove the screws (2). WARNING 4 Release the tab on the gear, and remove the gear together with the STM Feed Clutch. To avoid personal injury or electrical shock, ensure that the machine is completely off 5 Slide the wire harness through the hole.
  • Page 183 REP 11.6.2 STM Feed Motor Remove the STM Feed Motor (Figure 1 Release the wire harness from the clamp. Parts List on PL 11.6 2 Disconnect the connector. Removal 3 Remove the screws (4). WARNING 4 Remove the STM Feed Motor. To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 184 REP 11.7.1 STM No Paper Sensor Parts List on PL 11.7 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove Tray 1. Remove Tray 2 (REP 11.1.1).
  • Page 185 REP 13.1.1 ADF Assembly Remove the Screws (Figure Remove the Screws (2). Parts List on PL 13.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Rear Cover (REP 9.2.2).
  • Page 186 Remove the ADF (Figure REP 13.1.2 ADF/DADF Platen Cushion Remove the ADF. Parts List on PL 13.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Platen Cushion ([Figure 1]).
  • Page 187 Replacement Paste the Platen Cushion ([Figure 2]). Place the Platen Cushion on the Platen Glass. Adjust the Platen Glass for the correct gap between it and the Registration Guide. Slowly lower the ADF/DADF and press it onto the Platen Cushion. Figure 2 (j0hu41305) Reissue Repairs and Adjustments...
  • Page 188 REP 13.2.1 Document Tray Assembly (ADF) Remove the Support Bracket (Figure 2) . Release the Wire Harness from the Clamp. Parts List on PL 13.2 Remove the Tapping Screw. Removal iii. Remove the Tapping Screw. WARNING Remove the Ground Wire. To avoid personal injury or electrical shock, ensure that the machine is completely off Remove the Support Bracket.
  • Page 189 Disconnect the Connector (Figure 3) . Remove the Ground Wires (Figure 4) . Disconnect the Connector. Remove the Screw to remove the Ground Wires (2). Remove the Cable Tie. Figure 4 (j0hu41309) Figure 3 (j0hu41308) Reissue Repairs and Adjustments June, 2008 REP 13.2.1 WorkCentre 5016, 5020 4-131...
  • Page 190 Remove the Document Tray Assembly (Figure 5) . REP 13.2.2 ADF Feeder Assembly Remove the Document Tray Assembly. Parts List on PL 13.2 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the following covers.
  • Page 191 Remove the Rear Blind Cover (Figure Disconnect the ADF PWB Connectors ([Figure 2]): Remove the Tapping Screw. Remove the Rear Blind Cover. NOTE: The configuration of the ADF PWB on the WorkCentre 5020 (DADF/Net- work) is slightly different, but the Connector reference numbers are the same. Disconnect the Connectors (3).
  • Page 192 Remove the Screws at the front ([Figure 3]). Remove the Tapping Screw. Remove the Screw (short). Remove the Screws at the rear ([Figure 4]). Remove the Screw (long). Remove the Screw (long). Remove the Tapping Screw to remove the Ground Wire. NOTE: There is no Ground Wire on the WorkCentre 5020 (DADF/Network).
  • Page 193 Remove the ADF Feeder Assembly ([Figure 5]). REP 13.2.3 Front Cover Remove the ADF Feeder Assembly. Parts List on PL 13.2 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Front Cover while pressing the sections indicated by the arrows ([Figure 1]).
  • Page 194 Replacement REP 13.2.4 Rear Cover To install, do the removal steps in reverse order. Parts List on PL 13.2 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Rear Cover while pressing the sections indicated by the arrow ([Figure 1]).
  • Page 195 Replacement REP 13.2.5 DADF Eject Roller Solenoid To install, do the removal steps in reverse order. Parts List on PL 13.7 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Front Cover.
  • Page 196 REP 13.2.6 DADF Assembly Remove the Screws (Figure Remove the Screws (2). Parts List on PL 13.1 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Rear Cover (REP 9.2.2).
  • Page 197 Remove the DADF (Figure REP 13.2.7 Document Tray Assembly (DADF) Remove the DADF. Parts List on PL 13.2 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the following parts: •...
  • Page 198 Disconnect the Connector (Figure Disconnect the Connector. Remove the Cable Tie. Disconnect the connector Remove cable tie Figure 3 Disconnecting the connecgor Figure 2 (j0hu41307) Repairs and Adjustments Reissue June, 2008 REP 13.2.7 4-140 WorkCentre 5016, 5020...
  • Page 199 Remove the Ground Wires (Figure Remove the Document Tray Assembly (Figure Remove the Screw to remove the Ground Wires (2). Remove the Document Tray Assembly. Figure 4 (j0hu41309) Figure 5 (j0hu41310) Replacement To install, do the removal steps in reverse order. Reissue Repairs and Adjustments June, 2008...
  • Page 200 REP 13.2.8 DADF Feeder Assembly Remove the Rear Blind Cover (Figure Remove the Tapping Screw. Parts List on PL 13.4 Remove the Rear Blind Cover. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 201 Disconnect the ADF PWB Connectors (Figure Remove the Sole- noid Bracket Disconnect the Connectors (4). Disconnect the connector Remove the screws (3) Figure 3 Removing the Eject Roller Solenoid Bracket Remove the Screws at the front ([Figure 3]). Remove the Screw (short). Remove the Screw (long).
  • Page 202 Remove the Tapping Screw. Remove the Screws at the rear ([Figure 4]). Remove the Screw (long). iii. Remove the Tapping Screw to remove the Ground Wire. Figure 4 (j0hu41313) Figure 5 (j0hu41314) Repairs and Adjustments Reissue June, 2008 REP 13.2.8 4-144 WorkCentre 5016, 5020...
  • Page 203 Remove the ADF Feeder Assembly ([Figure 5]). REP 13.3.1 ADF Control PWB Remove the ADF Feeder Assembly. Parts List on PL 13.3 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Remove the Rear Cover (REP 10.2.1).
  • Page 204 Disconnect the PWB Connectors ([Figure 2]). Remove the ADF Control PWB ([Figure 3]). Disconnect the PWB Connectors (5). Remove the Screws (2). Remove the Tapping Screw. Remove the Tapping Screw to remove the Ground Wire. Remove the ADF Control PWB. Figure 2 (j0hu41318) Figure 3 (j0hu41319) Replacement...
  • Page 205 REP 13.3.2 Left Counter Balance (SCC) Parts List on PL 13.3 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. WARNING The ADF must be removed.
  • Page 206 Remove the Left Counter Balance (Figure REP 13.3.3 Right Counter Balance (SCC) Remove the Tapping Screws (4). Parts List on PL 13.3 Remove the Left Counter Balance. Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 207 Remove the Film Cover (Figure Remove the screws that secure the Right Counter Balance (Figure Remove the Film Cover. Use the marking tool and make a marking line. Remove the screws (4). Remove the Right Counter Balance. Figure 1 (j0hu41322) Figure 2 (j0hu41323) Replacement To install, do the removal steps in reverse order.
  • Page 208 REP 13.3.4 DADF PWB Disconnect the PWB Connectors (Figure Disconnect the PWB Connectors (5). Parts List on PL 13.3 Removal Discon- WARNING nect the connec- To avoid personal injury or electrical shock, ensure that the machine is completely off tors before disassembling or adjusting.
  • Page 209 Remove the DADF Control PWB (Figure REP 13.4.1 Top Cover Remove the Screws (2). Parts List on PL 13.4 Remove the Tapping Screw. Removal Remove the Tapping Screw to remove the Ground Wire. WARNING Remove the DADF Control PWB. To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 210 Replacement REP 13.8.1 Retard Roll To install, do the removal steps in reverse order. Parts List on PL 13.8 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Open the Top Cover.
  • Page 211 Remove the Plate (Figure Remove the Retard Roll together with the Bearings (Figure Remove the Tapping Screws (2). Remove the Retard Roll. Remove the Plate. Figure 3 (j0hu41327) Figure 2 (j0hu41326) Reissue Repairs and Adjustments June, 2008 REP 13.8.1 WorkCentre 5016, 5020 4-153...
  • Page 212 Remove the Retard Roll (Figure REP 13.9.1 Pickup Roll, Feed Roll Remove the Bearings (2). Parts List on PL 13.9 Removal WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. Open the Upper Feeder Assembly.
  • Page 213 Remove the E-Clip and the Bearing. Remove the Feed Roll Assembly (Figure Remove the Spring (Figure Move the Shaft. Remove the E-Clips (2). Remove the Feed Roll Assembly. Remove the Spring. Figure 3 (j0hu41331) Figure 2 (j0hu41330) Reissue Repairs and Adjustments June, 2008 REP 13.9.1 WorkCentre 5016, 5020...
  • Page 214 Remove the Feed Roll (Figure Remove the Pickup Roll (Figure Remove the E-Clip. Remove the Bearing. Remove the Shaft. Remove the Pickup Roll. Remove the Feed Roll. Figure 5 (j0hu41333) Figure 4 (j0hu41332) Replacement To install, do the removal steps in reverse order. After a replacement, enter the Diagnostic Mode and clear the simplex and duplex feed counters.
  • Page 215 ADJ 8.1.1 Edge Erase Adjustment ADJ 8.1.2 Controller Firmware Version Upgrade Purpose Purpose To set the right amount of edge erase at the lead edge and trail edge, as well as at both sides To upgrade the version of the Controller. (left/right) of the image.
  • Page 216 ADJ 10.3.1 IIT Lead Edge/Side Edge Registration Check that the measured values for lead edge (A) and side edge (B) meet the specifica- tions of the corresponding mode. Purpose To obtain the home position in the IIT lead edge (slow scan)/IIT side edge (fast scan) direction. Table 1 Specification Item Simplex...
  • Page 217 ADJ 11.1.1 Carriage Assembly Alignment (Parallelism) Purpose • To align the Carriage Assembly with the IIT Upper Cover. • To prevent optical image skew in Platen Glass Mode. WARNING To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting.
  • Page 218 ADJ 13.1.1 ADF/DADF Positional Adjustment • Result when the ADF/DADF is moved in direction A (Figure Purpose To correct the alignment of the ADF/DADF and correct the movement of the document. Adjustment Remove the ADF/DADF Rear Cover 13.2). Change the position of the Right Counter Balance to adjust the skew amount (Figure Loosen the Screws (4).
  • Page 219 • Result when the ADF/DADF is moved in direction B (Figure Figure 3 ADF Adjustment - Direction B (j0hu41336) Reissue Repairs and Adjustments June, 2008 ADJ 13.1.1 WorkCentre 5016, 5020 4-161...
  • Page 220 Repairs and Adjustments Reissue June, 2008 ADJ 13.1.1 4-162 WorkCentre 5016, 5020...
  • Page 221 5 Parts List Overview PL 8.4 Control Panel Component..................5-35 Introduction ........................Cover Subsystem Information ....................PL 9.1 Front / Top Cover....................5-36 Symbology ........................PL 9.2 Rear / Right Cover and NOHAD Fan ..............5-37 Parts Lists Drive PL 10.1 IIT Accessory ..................... 5-38 PL 10.2 IIT Component (1 OF 2)..................
  • Page 222 Parts Lists Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 223 Common Hardware Canada Canada The common hardware is listed in alphabetical order by the letter or letters used to identify Xerox Europe each item in the part number listing and in the illustrations. Dimensions are in millimeters unless otherwise identified. Symbology Part Number Index Symbology used in the Parts List section is identified in the Symbology section.
  • Page 224 Subsystem Information Use of the Term “Assembly” The term “assembly” will be used for items in the part number listing that include other itemized parts in the part number listing. When the word “assembly” is found in the part number listing, there will be a corresponding item number on the illustrations followed by a bracket and a listing of the contents of the assembly.
  • Page 225 Symbology A Tag number within a circle having a shaded bar and pointing to an item number shows that the configuration of the part shown is the configuration before the part was changed by the Tag A Tag number within a circle pointing to an item number shows that the part has been changed number within the circle (Figure 2).
  • Page 226 A tag number within a circle with no apex shows that the entire drawing has been changed by A tag number within a circle with no apex and having a shaded bar shows that the entire the tag number within the circle (Figure 3). Information on the modification is in the Change Tag drawing was the configuration before being changed by the tag number within the circle Index.
  • Page 227 Overview PL 9.2 Rear / Right Cover and NOHAD Fan ..............5-37 Introduction ........................Subsystem Information ....................PL 10.1 IIT Accessory ..................... 5-38 Symbology ........................PL 10.2 IIT Component (1 OF 2)..................5-39 Parts Lists PL 10.3 IIT Component (2 OF 2)..................5-40 PL 10.4 IIT Upper Cover Cover Component ..............
  • Page 228 Parts Lists Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 229 PL 1.1 IOT Motor Item Part Description 007K94880 IOT Motor (REP 1.1.1) 120E22470 Push Tie – Gear Pulley (Not Spared) – Cover (Not Spared) – Belt (Not Spared) – Traceability Label (Not Spared) Reissue Parts Lists June, 2008 PL 1.1 WorkCentre 5016, 5020...
  • Page 230 PL 2.1 Tray 1 Item Part Description 050K62940 Tray 1 Assembly – Tray Stopper (Not Spared) – Label (P/O Item 1) – Tray 1 (P/O Item 1) Parts Lists Reissue June, 2008 PL 2.1 WorkCentre 5016, 5020...
  • Page 231 PL 2.2 Tray 1 Frame Accessory Item Part Description – Tray 1 Frame (P/O PL2.1 Item 1) 848K01660 No Paper Sensor 007K97780 Drive Gear Assembly – Bracket (P/O Item 3) – Gear (37T/23T) (P/O Item 3) – Gear (41T/22T) (P/O Item 3) 007K97790 Link Gear 807E19430...
  • Page 232 PL 2.3 Tray 1 Components (1 OF 2) Item Part Description – Tray (Not Spared) – Tray Front Cover (Not Spared) – Bottom Plate Assembly (Not Spared) – Bottom Plate (P/O Item 3) – Bottom Pad (P/O Item 3) 013E25881 Bearing 059K33051 Roll And Shaft Assembly...
  • Page 233 PL 2.4 Tray 1 Components ( 2 OF 2) Item Part Description – Front Side Guide (Not Spared) – Paper Guide (Not Spared) – Rear Side Guide (Not Spared) – Retard Shaft (Not Spared) – Pad Spring (Not Spared) 019K07086 Retard Pad –...
  • Page 234 PL 2.5 Tray 1 Frame Components Item Part Description – Sensor Block (Not Spared) 110E11580 Tray 1 Interlock Switch 130E87090 Tray 1 Feed Sensor (REP 2.5.1) 120E29540 Actuator – Feed Chute (Not Spared) – Upper Baffle (Not Spared) – Plate Spring (P/O Item 6) –...
  • Page 235 PL 2.6 Tray 1 Frame Components (2 OF 2) Item Part Description – Tray Spacer (Not Spared) – Enclosure Plate (Not Spared) – Earth Plate (Not Spared) 005E26740 Coupling Clutch 006K25751 Drive Feed Shaft 807E19460 Gear (21T) 059K48200 Take Away Roll Assembly 413W77559 Bearing 809E54180...
  • Page 236 PL 2.7 No Paper Sensor Housing Item Part Description 120E23791 No Paper Actuator – Sensor Housing (Not Spared) 130E87090 Tray 1 No Paper Sensor (REP 2.7.1) – Bracket (Not Spared) – Sensor Wire Harness (Not Spared) Parts Lists Reissue June, 2008 PL 2.7 5-10 WorkCentre 5016, 5020...
  • Page 237 PL 2.8 Registration Item Part Description 059K48250 Registration Roll Assembly (REP 2.8.1) Reissue Parts Lists June, 2008 PL 2.8 WorkCentre 5016, 5020 5-11...
  • Page 238 PL 2.9 Registration Component Item Part Description – Corotron Bracket (P/O PL2.8 Item – Registration Frame (P/O PL2.8 Item 1) – Sensor Plate (P/O PL2.8 Item 1) 130K71230 Registration Sensor Assembly – Wire Harness (P/O PL2.8 Item 1) – Registration Press Spring (P/O PL2.8 Item 1) –...
  • Page 239 PL 3.1 ROS Item Part Description 062K18161 ROS Assembly (REP 3.1.1) – Laser Housing (Not Spared) – Label (Not Spared) – ROS Wire Harness (Not Spared) – Ground Harness (Not Spared) Reissue Parts Lists June, 2008 PL 3.1 WorkCentre 5016, 5020 5-13...
  • Page 240 PL 4.1 Drum Cartridge Item Part Description 101R00432 Drum Cartridge (REP 4.1.1) – Spring (P/O Item 5) – CRU Block (P/O Item 5) 106R01277 Toner Bottle 604K43851 CRU Blocker Kit Parts Lists Reissue June, 2008 PL 4.1 5-14 WorkCentre 5016, 5020...
  • Page 241 PL 4.2 Toner Empty Sensor and Erase Lamp Item Part Description 130K71400 Toner Empty Sensor (REP 4.2.1) 122K94091 Erase Lamp (REP 4.2.2) Reissue Parts Lists June, 2008 PL 4.2 WorkCentre 5016, 5020 5-15...
  • Page 242 PL 4.3 Transfer Item Part Description – Transfer Module (Not Spared) (REP 4.3.1) 125K93751 Transfer Corotron Housing 014K83123 Corotron Block Assembly Parts Lists Reissue June, 2008 PL 4.3 5-16 WorkCentre 5016, 5020...
  • Page 243 PL 4.4 Transfer Corotron Housing Component Item Part Description 125K93751 Transfer Corotron Housing 604K43810 Corotron Wire Kit (REP 4.4.1) – Spring (P/O Item 2) – Outboard Cover (Not Spared) – Latch (Not Spared) – Corotron Wire (P/O Item 2) Reissue Parts Lists June, 2008 PL 4.4...
  • Page 244 PL 5.1 Fuser Item Part Description – Connector Cover (Not Spared) 126K23581 Fuser Assembly (220V) (REP 5.1.1) – 126K24411 Fuser Assembly (110V) (REP 5.1.1) – AC Fuser Harness (Not Spared) – DC Fuser Harness (Not Spared) – Baffle Clip (Not Spared) 122E92530 Fuser Lamp (220V) (REP 5.1.3) –...
  • Page 245 PL 6.1 Exit Transport Item Part Description 059K48230 Exit Transport Assembly (Simplex) (REP 6.1.1) 059K48240 Exit Transport Assembly (Duplex) (REP 6.1.2) – Label (Not Spared) Reissue Parts Lists June, 2008 PL 6.1 WorkCentre 5016, 5020 5-19...
  • Page 246 PL 6.2 Exit Transport Component (Simplex) Item Part Description – Lower Chute (P/O PL6.1 Item 1) 059K43000 Exit Roll 059E99331 Pinch Roll – Pinch Roll Support (P/O PL6.1 Item 809E76520 Pinch Spring 013E30050 Bearing – Sensor Wire Harness (P/O PL6.1 Item 1) –...
  • Page 247 PL 6.3 Exit Transport Component (Duplex) Item Part Description – Lower Chute (Not Spared) 059K43000 Exit Roll 059E99331 Pinch Roll – Pinch Roll Support (Not Spared) 809E76520 Pinch Spring 013E30050 Bearing – Sensor Wire Harness (Not Spared) – Bearing (Not Spared) –...
  • Page 248 PL 7.1 Simplex Module Item Part Description 802K99450 Simplex Module (REP 7.1.1) Parts Lists Reissue June, 2008 PL 7.1 5-22 WorkCentre 5016, 5020...
  • Page 249 PL 7.2 Left Hand Cover Assembly Item Part Description – Left Hand Cover (Not Spared) – Left Hand Upper Chute (Not Spared) – Left Hand Chute (Not Spared) – Front Stopper (P/O Item 12) – Pivot Retainer (P/O Item 12) –...
  • Page 250 PL 7.3 Duplex Module Component (1 OF 2) Item Part Description 802K97500 Left Hand Cover Assembly (REP 7.1.1) 059E03090 Pinch Roll – Pinch Spring (P/O Item 1) – Left Hand Chute (P/O Item 1) – Left Hand Upper Chute (P/O Item –...
  • Page 251 PL 7.4 Duplex Module Component (2 OF 2) Item Part Description – Duplex Main Baffle (P/O PL7.3 Item – Duplex in Chute (P/O PL7.3 Item 1) 809E76630 Idler Spring – Idler Shaft (P/O PL7.3 Item 1) 059E03650 Idler Roll – Latch Spring (P/O Item 14) –...
  • Page 252 PL 7.5 Bypass Tray Accessory Item Part Description – Bypass Feed Shaft (P/O Item 22) – Bearing (P/O Item 22, Item 27) – Idler Roll (P/O Item 22, Item 28) – Idler Shaft (P/O Item 22, Item 28) – Bypass Idler Spring (P/O Item 22, Item 24, Item 28) –...
  • Page 253 PL 7.6 Bypass Tray Component Item Part Description 050K58051 Bypass Tray Assembly – Bearing (P/O Item 15) – Bypass Take Away Roll (P/O Item – Lower Baffle (P/O Item 15) – Nudger Plate (P/O Item 14) – Nudger Pad (P/O Item 13, Item 14) –...
  • Page 254 PL 8.1 AIOC PWB, LVPS, Power Switch Item Part Description 110E11320 Power Switch – Screw (With Washer) (Not Spared) – Inlet Bracket (Not Spared) – PWB Bracket (Not Spared) – Inlet (Not Spared) – CRUM ID Harness (Not Spared) – Inlet Wire Harness (Not Spared) –...
  • Page 255 PL 8.2 HVPS, Interlock Switch, Duplex Item Part Description 014K83141 HV Contact Block 105E17401 HVPS (REP 8.2.1) 801K25570 Left Hand Interlock Switch – Interlock Switch Wire Harness (Not Spared) – Core (Not Spared) – Earth Plate (Not Spared) – Front Cover Interlock Switch (Not Spared) –...
  • Page 256 PL 8.3 Control Panel Accessory Item Part Description – Support Bracket (Not Spared) – Control Panel Cover (Not Spared) 962K66150 Control Panel Wire Harness 802K97694 Control Panel (ADF, DADF Only) (REP 8.3.1) – 848K04904 Control Panel (110V, 220V) (REP 8.3.1) 896E58070 Label (WorkCentre 5020) Parts Lists...
  • Page 257 PL 8.4 Control Panel Component Item Part Description – Control Panel Panel Case (With Key) (P/O PL8.3 Item 4) 960K32602 UI Platen PWB Assembly (REP 8.4.1) – 960K32783 UI PWB Assembly (ADF Only) (REP 8.4.1) – 960K38300 UI PWB Assembly (DADF Only) (REP 8.4.1) –...
  • Page 258 – Front Left Cover (REP 9.1.2) – Output Tray (Not Spared) (REP 9.1.1) – Right Top Cover (Not Spared) – Xerox Badge Plate (P/O Item 2) – IIT Support Bracket (Not Spared) – Duct (Not Spared) 848E04511 Front Cover 801E04660...
  • Page 259 PL 9.2 Rear / Right Cover and NOHAD Item Part Description 848E04501 Rear Cover (Remove Data Plate and Place on New Rear Cover) (REP 9.2.1) 848E04451 Right Cover (REP 9.2.2) 127K51632 NOHAD Fan 053E93650 Ozone Filter – Data Plate (Not Spared) (Remove Data Plate and Place on New Rear Cover) Reissue...
  • Page 260 PL 10.1 IIT Accessory Item Part Description – IIT Right Bracket (Not Spared) – IIT (Not Spared) – Label (Not Spared) – Platen Cover (P/O Item 8) – Platen Cushion (P/O Item 8) – Cap (Not Spared) 604K47130 Error Code Label Kit 604K46500 Platen Cover Kit (REP 10.1.1) Parts Lists...
  • Page 261 PL 10.2 IIT Component (1 OF 2) Item Part Description 848K07410 IIT Upper Cover (REP 10.2.1) 604K44330 Hinge Kit – Blind Cover (Not Spared) – Plate Spring (P/O Item 2) Reissue Parts Lists June, 2008 PL 10.2 WorkCentre 5016, 5020 5-35...
  • Page 262 PL 10.3 IIT Component (2 OF 2) Item Part Description 041K95870 IIT Carriage (REP 10.3.1) – IIT Under Cover (Not Spared) 962K59950 Flexible Print Cable (REP 10.3.2) – Plate Spring (Not Spared) 809E79910 Cable Spring (Rear) 809E79920 Cable Spring (Front) –...
  • Page 263 PL 10.4 IIT Upper Cover Cover Component Item Part Description 802K71882 IIT Upper Cover 090E02380 Small Platen Glass 090E91720 Platen Glass 815E08650 White Referance 815E42250 Sheet (Black and White) – Label (Not Spared) – Label (Not Spared) Reissue Parts Lists June, 2008 PL 10.4 WorkCentre 5016, 5020...
  • Page 264 PL 10.5 IIT Under Cover Component Item Part Description – Under Cover (P/O PL10.3 Item 2) 801K30780 Front Rail – Rear Frame (P/O PL10.3 Item 2) 801E05970 Rear Rail – Hinge Sleeve (P/O PL10.3 Item 2) – Pulley (P/O PL10.3 Item 2) –...
  • Page 265 PL 10.6 IIT Carriage Component Item Part Description – Center Plate (P/O PL10.3 Item 1) – Front Mirror Frame (P/O PL10.3 Item 1) – Rear Mirror Frame (P/O PL10.3 Item 1) – Mirror Clip (P/O PL10.3 Item 1) – Mirror 2 Damper (P/O PL10.3 Item –...
  • Page 266 PL 10.7 Center Plate Component Item Part Description – Len Assembly (P/O PL10.3 Item 1) – Drum and Carriage Cable (P/O PL10.3 Item 1) (ACO) (REP 10.7.1) – Pulley (P/O PL10.3 Item 1) – Mirror Clip (P/O PL10.3 Item 1) –...
  • Page 267 PL 11.1 Single Tray Module Item Part Description 050K57701 Tray 2 (REP 11.1.1) – Single Tray Frame (Not Spared) 896E41981 End Guide Label 896E42140 Install Label Reissue Parts Lists June, 2008 PL 11.1 WorkCentre 5016, 5020 5-41...
  • Page 268 PL 11.2 Tray 2 Component (1 OF 3) Item Part Description – End Guide (P/O PL11.1 Item 1) – Tray (P/O PL11.1 Item 1) – Tray Front Cover (P/O PL11.1 Item – End Guide Spring (P/O PL11.1 Item – Earth Plate (P/O PL11.1 Item 1) –...
  • Page 269 PL 11.3 Tray 2 Component (2 OF 3) Item Part Description 038K89761 Front Side Guide 038K89821 Rear Side Guide – Tapping Screw (P/O PL11.1 Item 1) – Rack (P/O PL11.1 Item 1) – Latch (P/O PL11.1 Item 1) – Pinion (P/O PL11.1 Item 1) –...
  • Page 270 PL 11.4 Tray 2 Component (3 OF 3) Item Part Description 059K48430 Tray 2 Feeder Assembly – Feed Chute (P/O Item 1) 059K48660 Tray 2 Feed Roll (REP 11.4.1) – Feed Shaft (P/O Item 1) 013E90840 Bearing – Earth Spring (P/O Item 1) –...
  • Page 271 PL 11.5 Single Tray Frame Component (1 OF 2) Item Part Description – STM Rear Cover (Not Spared) – STM Wire Harness (Not Spared) – Earth Cushion (Not Spared) – Earth Plate (Not Spared) 110E11580 STM Interlock Switch – Sensor Block (Not Spared) 130E87090 STM Feed Sensor (REP 11.5.1) 120E28091...
  • Page 272 PL 11.6 Single Tray Frame Component (2 OF 2) Item Part Description – Harness Holder (Not Spared) 807E18360 Gear (Helical 21T) 059K48440 Take Away Roll 848K02140 No Paper Sensor Assembly 013E32180 Bearing (220v) – 013E90840 Bearing (110V) 807E18410 Gear (Helical 20T/36T) 068K53590 STM Feed Clutch (REP 11.6.1) 127K52180...
  • Page 273 PL 11.7 STM No Paper Sensor Item Part Description – Actuator Support (P/O PL11.6 Item 120E29630 No Paper Sensor Actuator 130E87090 No Paper Sensor (REP 11.7.1) – Sensor Housing (P/O PL11.6 Item Reissue Parts Lists June, 2008 PL 11.7 WorkCentre 5016, 5020 5-47...
  • Page 274 PL 12.1 Stand Component Item Part Description – Stand (Not Spared) 017K93121 Caster 017K93132 Caster (With Stopper) 017E12010 Locator Peg 121E93360 Catch Magnet – Front Door (Not Spared) – Stand Hinge (Not Spared) – Door Hinge (Not Spared) – Guide (Not Spared) 017E98760 Support –...
  • Page 275 PL 13.1 ADF/DADF Accessory Item Part Description 022K74860 ADF Assembly (with Item 2) (REP 13.1.1, ADJ 13.1.1) 004E17510 Platen Cushion (REP 13.1.2) – Screw (Not Spared) – Push Tie (Not Spared) Reissue Parts Lists June, 2008 PL 13.1 WorkCentre 5016, 5020 5-49...
  • Page 276 PL 13.2 Component, Cover Item Part Description 022K75730 DADF Scanner Assembly – 059K55590 ADF Scanner Assembly (REP 13.2.2) – Rear Cover (Not Spared) – Front Cover (Not Spared) 050K60800 ADF Document Tray Assembly (REP 13.2.1) – 050K63270 DADF Document Tray Assembly –...
  • Page 277 PL 13.3 Base Cover Component Item Part Description 960K42980 DADF PWB (REP 13.3.4) – 960K32370 ADF PWB (REP 13.3.1) – Bracket (Not Spared) 962K60840 ADF Cable – Exit Chute (Not Spared) – Stamp Cover (Not Spared) – Lead In Pinch Roller (Not Spared) 604K44340 Spring Plate Kit (5/Kit) 059K55600...
  • Page 278 PL 13.4 Feeder Component Item Part Description – Upper Feeder Assembly (P/O PL13.2 Item 1) – Top Cover (Not Spared) – ADF Lower Feeder Assembly (P/O PL13.2 Item 1) – Pin (P/O PL13.2 Item 1) – Stopper Belt (P/O PL13.2 Item 1) Parts Lists Reissue June, 2008...
  • Page 279 PL 13.5 Lower Feeder Component Item Part Description – Document Drive Motor (P/O Item 24) (ADF Only) – Motor Plate (P/O Item 24) – Gear (40T-21T) (P/O Item 24) – Bracket (P/O Item 24) – Gear (30T-21T) (P/O Item 24) –...
  • Page 280 PL 13.6 Retard Roll Component Item Part Description – Retard Roll Assembly (Not Spared) – Registration Mylar (P/O Item 1) – Retard Mylar (P/O Item 1) – Base Lower Feeder Assembly (Not Spared) – Arm Pin (Not Spared) – Shaft (Not Spared) –...
  • Page 281 PL 13.7 Lower Feeder Assembly Item Part Description – Bottom Chute (Not Spared) – White Sheet (Not Spared) – Bottom Sheet (Not Spared) – Base Frame (Not Spared) 059K55620 Lead In Roll 059K55630 Lead Out Roll – Bearing (Not Spared) 059K55610 Registration Roll –...
  • Page 282 PL 13.8 Retard Roll Assembly Item Part Description – Plate (Not Spared) – Gear (18T) (Not Spared) – Bearing (Not Spared) – Exit Roller (Not Spared) – Rear Exit Arm (Not Spared) 809E56440 Spring (Coil) – Front Exit Arm (Not Spared) –...
  • Page 283 PL 13.9 Upper Feeder Assembly Item Part Description – Lock Lever (P/O PL13.4 Item 1) – Spring (P/O PL13.4 Item 1) – Main Shaft (P/O Item 22) – Bearing (P/O Item 22) – Pickup Roll (P/O Item 22) (REP 13.9.1) –...
  • Page 284 PL 13.10 Document Tray Item Part Description – Earth Plate (P/O PL13.2 Item 4) – Front Side Guide (P/O PL13.2 Item – Rear Side Guide (P/O PL13.2 Item – Width Sensor Actuator (P/O PL13.2 Item 4) – Eliminator (P/O PL13.2 Item 4) –...
  • Page 285 Common Hardware Item Part Description 102W37178 Countersunk Head Screw (M4x25) 102W38278 Countersunk Head Screw (M4x45) 112W27898 Pan Head Screw (M3x8) 113W20878 Screw (M3x8) 113W21478 Screw (M3x14) 113W27688 Pan Head Screw (M3x6) 114W27678 Bind Head Tapping Screw (M3x6) 114W27878 Bind Head Tapping Screw (M3x8) 153W16088 Tapping Screw (M4x10) 153W16288...
  • Page 286 Part Number Index Table 1 Part Number Index Part Number Part List Table 1 Part Number Index 038K89761 PL 11.3 Part Number Part List 038K89821 PL 11.3 003K13560 PL 13.3 041K95870 PL 10.3 050K57701 PL 11.1 003K15530 PL 11.4 003K15540 PL 11.4 050K58051 PL 7.6...
  • Page 287 Table 1 Part Number Index Table 1 Part Number Index Part Number Part List Part Number Part List 101R00432 PL 4.1 130K71230 PL 2.9 105E12210 PL 9.1 130K71361 PL 5.1 105E17391 PL 8.1 130K71400 PL 4.2 105E17401 PL 8.2 130E87090 PL 11.5 105E17411 PL 8.1...
  • Page 288 Table 1 Part Number Index Table 1 Part Number Index Part Number Part List Part Number Part List 802K99450 PL 7.1 960K32783 PL 8.4 807E17870 PL 7.5 960K38300 PL 8.4 807E18360 PL 11.6 960K42980 PL 13.3 807E18380 PL 11.6 960K43421 PL 8.1 807E18390 PL 11.6...
  • Page 289 6 General Procedures Diagnostics Diagnostic Mode ......................Basic Operations of the Diagnostic Mode ............... IOT Diagnostics....................... General Procedures GP1 Serial Number Locations..................6-43 GP 2 Viewing the Six Digit Error Code................6-43 General Information Specifications ........................6-45 Tools ..........................6-52 Consumables ........................
  • Page 290 General Procedures Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 291 Diagnostic Mode This mode is used by service engineers to solve problems in the field and is intended to iden- tify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following diagnostic functions can be run from the Control Panel: Function Overview Parts Diagnostics...
  • Page 292 Basic Operations of the Diagnostic Mode Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display. The "_" is blinking. How to Exit the Diagnostic Mode Switch the machine OFF and then ON again. How to Input the Chain and Function (WC 5016, 5020 w/Platen, ADF) Display: Displays the menus and their results.
  • Page 293 Input the next number, and it will appear in the second digit space. Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display. The "_" is blinking. C 1 2 Pressing the [Start] button will show the "F_ " (Function Code input screen) on the display. An "F"...
  • Page 294 Input the next number, and it will appear in the right hand digit space. Input the next number and it will appear in the right hand digit space. Input the next number and it will appear in the right hand digit space. Pressing the [Start] button will then run the specified Diagnostic Code.
  • Page 295 Input Component Control Codes IOT Diagnostics Func Input Diagnostics Chain Link Contents of Data Meaning The Input Diagnostics can be used to check the status of the various sensors in the engine, IIT, and Trays. Document Tray Width L: No document Sensor 2 H: Document present For Platen and ADF model machines;...
  • Page 296 Input Component Control Codes Output Diagnostics The Output Diagnostics can be used to operate and check the status of the various motors, Func solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every component, and whether or not the component is operating properly can be determined by Chain Link Contents of Data...
  • Page 297 Output Component Control Codes Output Component Control Codes Chain Func Contents of Data Meaning Chain Func Contents of Data Meaning Carriage Motor High Move the Carriage in the TRAY STM Feed Clutch Speed scan scan direction at 80mm/ TRAY Tray1 Feed Clutch sec. NOTE: After the scan, the Carriage stops TRAY STM Feed Motor...
  • Page 298 Program Function Clearing the error will return you to the Function Code input screen. The Program Function can access the NVM (the EEPROM on the AIOC PWB) to perform the following functions: • Test Print F F _ • Initialize NVM •...
  • Page 299 Display Error History [40-01] Display Firmware Version [29-49] This can be used to check for the last 20 errors. This can be used to check the firmware versions of the Controller and the MCU. Pressing the [Start] button will display the error codes, starting with the most recent error. Pressing the [Start] button will display the firmware version, starting from the highest order (left- most) digit.
  • Page 300 Display Product Code [25-21] This can be used to display the product code of the machine. Pressing the [Start] button will display the product code, starting from the highest order (left- most) digit. Once the whole product code has been displayed, you will be returned to the Function Code input screen.
  • Page 301 Summary of Program Functions Chain Function Contents of Data Meaning Move Scanner Moves the Scanner to the home position. Move Scanner Moves the Scanner to the maintenance position. Initialize MCU NVM Initialize Sets the initial value in the MCU's system data. Initialize Clear Error History Clears the Error History.
  • Page 302 NVM Settings Mode Basic Operations of the NVM Settings Mode The NVM Settings Mode allows you to check or change the value of each NVM setting. Initially, the current value of the specified NVM item is shown as blinking. Using the keypad to input a value shows the value as blinking. 3 3 1 Pressing the [C] button clears the value that was input and leaves the current value as blinking.
  • Page 303 List of NVM Settings (WC 5016, 5020 ADF) NOTE: In the “CE Access” columns, “O” = yes and “X” = no. Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ALL TRAY-LASER SIDE 1~99 0.254 REGI ADJUSTMENT TRAY1-LASER SIDE REGI 1~99 0.254...
  • Page 304 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks TRAY Tray2-paper size 0~254 value paper type 1: 11”x17” SEF 2: A3 SEF 3: 8K SEF*1 5: B4SEF 6: 8.5”x14” SEF(Legal) 7: 8.5”x13.4” SEF(Mexico Folio) 8: 8.5”x13” (Folio) 10: A4 SEF 11: 8.5”x11”...
  • Page 305 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks SMH for Normal LEAD REGI 0~60 0.146 Image input is delayed when Set Value is increased. DUP ALL SIZE for Normal 0~60 0.146 Image input is delayed when Set Value is LEAD REGI ADJ increased.
  • Page 306 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks Feed Tray 1: Tray1. 2: Tray2. 3: Tray3. 4: Tray4. 5: HCF. 6: MSI Output Tray 0: FACE DOWN TRAY#1. 1: FACE DOWN TRAY#2. 2: FACE UP TRAY. 3: FINISHER Bin1.
  • Page 307 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks HFSI Tray2 Last 2 Digits of Feed 0~99 Only 0 clearance is possible in the write Capacity (6 Digits) mode. ("0 clearance" means all bytes change to 0 at the same time.) HFSI Tray2 5th &...
  • Page 308 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks Recycle 1st 2 Digits of MSI Feed Capacity (8 Digits) Recycle Last 2 of IOT Starting Number 0~99 Recycle 3rd & 4th IOT Starting 0~99 Number Recycle 1st 2 of IOT Starting Number 0~99 Recycle...
  • Page 309 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks HFSI 3rd & 4th Digits of the number 0~99 Only 0 clearance is possible in the write of Sheets Reaching BIAS mode. transfer Roll (8 Digits) ("0 clearance" means all bytes change to 0 at the same time.) HFSI 1st Two Digits of the number...
  • Page 310 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Default Reduction / 0=100% Enlargement 1=50% 2=70%(Metic),78%(Inch13&14) 3=129%(Metic),141%(Inch13&14) 4=200% ESS IF Auto Tray Switch 0=Disable 1=Enable ESS IF Auto Paper Selection 0=Disable 1=Enable ESS IF Default Customizing 50~200 China 82=82%(=82)
  • Page 311 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Device Power Off Mode 0~254 0=0min(Shift immediately) 1=5min 2=20min 3=60min 4=120min 5=240min 254=OFF(Disable) ESS IF Background removal for 0=OFF COPY 1=Level1 2=Level2 3=Level3 4=Level4 5=Level5 ESS IF Background removal for 0=OFF...
  • Page 312 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Platen Fast Scan REGI 0~144 1dot 0-71=-72 to -1dot Adjustment (600dpi) 72=0dot 73-144=1 to 72dot ESS IF Platen Slow scan REGI 0~151 1dot 0-23=-24 to -1dot Adjustment (600dpi) 24=0dot...
  • Page 313 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Administrator User Login 48~57 48-57 Password Low byte ESS IF Administrator User Login 48~57 Password Mid byte ESS IF Administrator User Login 48~57 Password High Byte ESS IF User1 Login Password Low 48~57...
  • Page 314 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF User5 Login Password Low 48~57 Byte ESS IF User5 Login Password Mid 48~57 byte ESS IF User5 Login Password High 48~57 byte ESS IF User6 Login Password Low 48~57 Byte ESS IF...
  • Page 315 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF User10 Login Password Low 48~57 Byte ESS IF User10 Login Password Mid 48~57 byte ESS IF User10 Login Password High 48~57 byte ESS IF User1 Copy Credit 0~60 1000 ESS IF...
  • Page 316 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF User4 Copy Count High byte 0~99 ESS IF User5 Copy Count Low byte 0~99 ESS IF User5 Copy Count Mid byte 0~99 ESS IF User5 Copy Count High byte 0~99 ESS IF User6 Copy Count Low byte...
  • Page 317 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Last 20 Fault History 3rd 2nd 48~122 ESS IF Last 20 Fault History 3rd 1st 48~122 ESS IF Last 20 Fault History 4th Last 48~122 ESS IF Last 20 Fault History 4th 2nd 48~122...
  • Page 318 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Last 20 Fault History 12th Last 48~122 ESS IF Last 20 Fault History 12th 2nd 48~122 ESS IF Last 20 Fault History 12th 1st 48~122 ESS IF Last 20 Fault History 13th Last 48~122 ESS IF...
  • Page 319 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks ESS IF Last 20 Fault History 20th 1st 48~122 ESS IF Offset to the latest error 0~19 EXIT Enable OCT & Inverter 0:Disable 1:Inverter+OCT 2:Inverter Only FUSER FSR Reset FuserOverTemp 0:reset 1:FS1 Detected over temp...
  • Page 320 Access Func Initial Chain tion Contents of Data Range Unit Value Init Remarks MC Code Serial Code10 0~254 Product Product code 1 0~254 Product Product code 2 0~254 Product Product code 3 0~254 Product Product code 4 0~254 Product Product code 5 0~254 Product Product code 6...
  • Page 321 Table 1 Reprogaming the EPROMS on the SLCC PWB (DADF) XC(DMO-W) XC(DMO-W) XC(DMO-E) 110 V 220 V 220 V 100S12656 100S12657 100S12655 Serial No. Serial No. Serial No. KMA469001- KMX484001- 331494001x- Chain Link MMA484000 KMX494000 331524000x NVM Destination Remarks Reference Product Code #1 Product Code #2 Procuct Code #3...
  • Page 322 List of NVM Settings (WC 5020 DADF) NOTE: In the “CE Access” columns, “O” = yes and “X” = no. Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks IISS Major Version 0 ~ 65535 65535 IISS Major Version number IISS Minor Version...
  • Page 323 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks CVT FS OFFset Side 2 0~240 1 dot CVT FS Registration Correction Value for Side 2 (back side) NVM value 120 is Adjustment Value 0. Adjust by 1 dot.
  • Page 324 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks Gsmp (1) 0~1023 CCD Ch-1 AGC Downloaded Data Gsmp (2) 0~1023 CCD Ch-2 AGC Downloaded Date Gloop (1) 0~255 CCD CH-1 AGC Loop Number Gloop (2) 0~255 CCD CH-2 AGC Loop Number Oadj...
  • Page 325 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks PreIPS_Through2 0~65535 bit 0: FMTF bit 1: IPCTF bit 2: EBTF bit 3: EATF bit 4: MKATF bit 5: GFATF bit 6: BFATF bit 7: (Spare) bit 8: (Spare) bit 9: WDVTF0 bit 10: WDVTF1...
  • Page 326 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks Post IPS Bypass Setting 0~65535 Make each function of image process block forcibly “through” (sk;ipped). Change values at S/W & H/W DEBUG. Should be “0” for usual use without fail. (Careful han- dling required).
  • Page 327 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks AE Detect Variation Control LIM Control Mode 0: Variaable Mode 1: Fixed Mode (NCON preferred mode) Related register: AESMOD AE Control of FS Length 0: Minimum lenmgth of FS detection size will FS detec- tion length 1: Input the document size or regard the result of auto- matic size detection as FS detected length.
  • Page 328 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks AE Detection Level (Copy ADF) Parameter Level of Detected Background Amount (For ADF copy job) 1: Low ~4: High 0: Ruby 1 Compatible Mode (Not fully correspond) AE Detection Level (SCAN Platen) Parameter Level of Detected Background Amount (For Platen scanning job)
  • Page 329 Table 2 Initial CE Access Chain Link Name of data Range Unit Value Init Remarks Density Corrective LUT Parameter B 0~255 Parameter B to create the corrective LUT of A*X+B. Settable range of B is -128~+127.Minus value shows complement number of 2. -128(0x80)~+127(0x7f) Reissue General Procedures...
  • Page 330 General Procedures Reissue June, 2008 6-42 WorkCentre 5016, 5020...
  • Page 331 GP1 Serial Number Locations GP 2 Viewing the Six Digit Error Code The Serial Number is located in three places on the machine: If an error occurs, the two-digit error code, such as C1 and E2, appears in the display on the Control Panel.
  • Page 332 General Procedures Reissue June, 2008 GP1, GP 2 6-44 WorkCentre 5016, 5020...
  • Page 333 Specifications Standard Specification of IIT, IOT, and Control UI This subsection contains the performance specifications of the WorkCentre 5020, the multi- Table 1 functional machine that has copier, printer, and scanner functions. CCD Image Sensor capable of scanning at multi-level 600 dpi System Overview 20 PPM The WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F.
  • Page 334 Options FCOT shall be 7.5 sec or less. FCOT (Warm Start) is measured from the time the Start button is pressed (when the engine receives a START command in the "STAND-BY" state) till the trail edge of the first sheet is fed out, under the following conditions: Table 5 Product name Installation...
  • Page 335 Count-up for Print/Copy jobs: GDI Electrical/Mechanical Characteristics The purpose of the Count-up Meter is to categorize the number of sheets of print output by Electrical Characteristics print job, copy job, and test prints (Diagnostic Mode). The NLM Count-up Meter is not guaran- teed as a meter for billing purposes.
  • Page 336 TEC Method (New E-Star) Machine Size/Weight The machine specified below does not include a drum and toner cartridge. Table 11 Config Size Network Table 12 DC20 3.0Kwh Type Width (mm) Depth (mm) Height (mm) CP20 6.0Kwh 595+/-5 532+/-5 505+/-5 IOT+IIT (Platen Glass) 595+/-5 532+/-5 528+/-5...
  • Page 337 Storage Environment (According to Egret) Copy Speed A machine (without CRU and Toner Cartridge)which has been stored in the following environ- Continuous copy speed at 100% magnification. ment shall attain the specified performance when installed in the environment specified. Measurement method: Make 11 continuous copies. Measure the time (T, in seconds) from the In operation (guaranteed copy quality environment): 10 - 32 degrees C @ 15 - 85% RH output of the trail edge of the first sheet of paper to the output of the trail edge of 11th sheet of paper, and convert into copies per 60 seconds: CPM = T/60 (normal paper mode).
  • Page 338 Alignment Paper Supply [Full System] IOT + IIT + ADF + DADF All paper trays (excluding MSI) are universal trays, which are front-loading trays. Table 19 Copy Alignment: Specification Capacity Tray 1: 250 sheets (Business 80gsm/sheet). Specification Specification SYSTEM SYSTEM The height of a stack of paper shall be 27mm or less.
  • Page 339 Flag Ship (80 gsm) 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4 (Mexico Folio), 8.5 x 14, 11 x 17, 5.5 x 8.5"S, A5S Baseline Paper Xerox Business Multipurpose 4200 Paper weight 20 lb Weight of paper that can be supplied from MSI is 60g/m2 to 110g/m2.
  • Page 340 Tools Consumables Most maintenance procedures can be done with the following standard tools: Machine CRU Strategy Machine LCB is designed to interface with a CRUM and Billing Counter on all configurations. Table 1 The CRUM can be used to provide a "hard stop" capability for markets requiring this feature. TOOL NO.
  • Page 341 Alternating Current is type of current available at power source for machine. 1000 copies Advanced Customer Training: teaches customers to perform some of service that is normally performed by Xerox Service Representative. Liquid Crystal Display Analog to Digital refers to conversion of signal...
  • Page 342 With - indicates machine condition where specified condition is present Without - indicates machine condition where specified condition is not present XBRA Xerox Brazil Xerox Corporation Xerox Europe - also referred to as ESG (European Solutions Group) Xerox Latin America XMEX Xerox Mexico General Procedures...
  • Page 343 7 Wiring Data BSDs Chain 1 Standby Power ....................Chain 2 Mode Selection ....................Chain 3 Machine Run Control ..................Chain 4 Start Power ....................... Chain 5 ADF/DADF ......................Chain 6 Imaging ......................7-18 Chain 7 Paper Supplying ....................7-21 Chain 8 Paper Transportation ..................
  • Page 344 Wiring Data Reissue June, 2008 WorkCentre 5016, 5020...
  • Page 345 Chain 1 Standby Power 1.1 MAIN POWER GENERATION ADF PWB AIOC PWB PL13.3 PL8.1 J414 J731 +3.3VDC +5VDC DC COM B10,B B3,B4 +24VDC B1,B2 B12,B11 LVPS PL8.1 DC COM A11,A12 A2,A1 CHOKE DC POWER COIL DUPLEX PWB GENERATION PL8.1 PL8.2 J416 J550 +5VDC...
  • Page 346 1.2 INTERLOCK SWITCHING LVPS LH COVER LVPS FRONT COVER LVPS AIOC PWB PL8.1 INTERLOCK PL8.1 INTERLOCK PL8.1 PL8.1 1-12 SWITCH SWITCH PL8.2 PL8.2 LH COVER FRONT COVER 10.1 INTERLOCK SWITCH INTERLOCK SWITCH J506 FS151 FS152 J506 J506 FS153 FS154 J506 J416 COVER OPEN(L) +24VDC COVER OPEN(L) +24VDC...
  • Page 347 Chain 2 Mode Selection 2.1 CONTROL PANEL Fail Code AIOC PWB USER INTERFACE PWB UI Communication PL8.1 PL8.4 U7-0 Timeout UI Communication U7-1 Error WAKE J401 J710 AIOC PWB PL8.1 RESET U7-0 J710 J401 UI RXD U7-1 DC COM DC COM (1.1) +5VDC +5VDC...
  • Page 348 Chain 3 Machine Run Control 3.1 PWB COMMUNICATION (STM PWB) AIOC PWB LVPS STM PWB PL8.1 PL8.1 PL11.5 LVPS AIOC PWB PL8.1 PL8.1 P/ J407 J508 J540 STM IIC SCL P/ J407 J540 J508 STM IIC SDA STM REQ H9-7 Fail Code H9-7 MCU (AIOC PWB) - STM PWB Communication Error...
  • Page 349 3.2 BILLING AND MACHINE CONTROL Fail Code U8-1 Billing Counter Defect AIOC PWB U6-2 PL8.1 RAM Read/Write Check Error U6-3 NVM Data Defect U6-4 BILLING NVM Read/Write Cannot be Excuted J401 J630 P630 COUNTER BILL ID U8-1 PL8.1 U6-5 CPU Power to access NVM is not enough N9-0 Controller Logic Fail U6-2...
  • Page 350 Chain 4 Start Power 4.1 MAIN DRIVE AIOC PWB LVPS IOT MOTOR PL8.1 PL8.1 PL1.1 IOT MOTOR P/J407 Fuser J504 J201 ON(H) +5VDC J201 IOT MOTOR LOCK(H) +5VDC INTLK +24VDC (1.2) DC COM (1.1) GN/YL LVPS AIOC PWB Regi PL8.1 PL8.1 INLET FRAME DRV ESD GND...
  • Page 351 Chain 5 ADF/DADF 5.1 DOCUMENT SIZE SENSING ADF PWB AIOC PWB PL13.3 PL8.1 DOCUMENT 5-34 TRAY LENGTH +3.3VDC DOCUMENT TRAY SENSOR 1 LENGTH SENSOR 1 PL13.10 J731 J414 DOCUMENT SENSED(H) +3.3VDC ADF SEL0 ADF PWB DOCUMENT 5-35 PL13.3 TRAY LENGTH +3.3VDC DOCUMENT TRAY SENSOR 2...
  • Page 352 5.2 DOCUMENT SETTING AND TRANSPORT ADF PWB AIOC PWB PL13.3 PL8.1 ADF PWB ADF TOP 5-29 PL13.3 COVER +3.3VDC +3.3VDC SWITCH ADF TOP COVER SWITCH PL13.9 DF14 DF14 J731 J414 COVER OPEN(L) +3.3VDC A5-2 DC COM DOCUMENT (1.1) 5-30 SET SENSOR +3.3VDC +3.3VDC PL13.9...
  • Page 353 5.3 DOCUMENT FEED AND TRANSPORT MECHANISM AIOC PWB ADF PWB PL8.1 PL13.3 5-42 DOCUMENT DOCUMENT FEED CLUTCH DOCUMENT FEED CLUTCH FEED CLUTCH PL13.9 J414 J731 DF13 DF13 ON(L) +24VDC Feed Roller DC COM +24VDC DOCUMENT DRIVE MOTOR 5-40 High Speed DOCUMENT 5-41 Low Speed...
  • Page 354 5.4 DOCUMENT PATH DOCUMENT TRAY WIDTH SENSOR 1 Feed Roll DOCUMENT TRAY LENGTH SENSOR 1 DOCUMENT TRAY WIDTH SENSOR 2 DOCUMENT SET SENSOR DOCUMENT TRAY LENGTH SENSOR 2 DOCUMENT FEEDER WIDTH SENSOR Regi Roll DOCUMENT FEED SENSOR Read In Roll Read Out Roll Exit Roller DOCUMENT...
  • Page 355 Figure 5 BSD 5.5 Document Size Sensing - DADF/Network Configuration Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-13...
  • Page 356 Figure 6 BSD 5.6 Document Setting & Transport - DADF/Network Configuration Wiring Data Reissue June, 2008 7-14 WorkCentre 5016, 5020...
  • Page 357 Figure 7 BSD 5.7 Document Feed & Transport Mechanism- DADF/Network Configuration Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-15...
  • Page 358 Figure 8 BSD 5.8 Document Inversion - DADF/Network Configuration Wiring Data Reissue June, 2008 7-16 WorkCentre 5016, 5020...
  • Page 359 Figure 9 BSD 5.9 Document Path - DADF/Network Configuration Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-17...
  • Page 360 Chain 6 Imaging 6.1 IMAGE INPUT AIOC PWB LENS ASSEMBLY AIOC PWB PL8.1 PL10.7 PL8.1 IIT PWB J410 J720 CCD SHFT CLK0 J410 J720 33,32, 2,3,4,5 31,30, ,7,8,9, 28,27, VIDEO DATA CCD SHFT CLK1 LENS ASSEMBLY 26,25, 12,13, 23,22, 14,16, 21,19, 18,20 17,15...
  • Page 361 6.2 CARRIAGE SCAN CARRIAGE MOTOR 5-20 High speed scan AIOC PWB LENS CARRIAGE SENSOR 5-21 High speed return PL8.1 ASSEMBLY PL10.7 5-22 Low speed scan CARRIAGE MOTOR 5-23 Low speed return IIT PWB EXPOSURE LAMP PL10.6 CARRIAGE MOTOR J409 J721 IIT5 CLOCK A ON +24V CLOCK...
  • Page 362 6.3 LASER CONTROL AND SCANNING AIOC PWB PL8.1 PL3.1 LD PWB SOS PWB LD PWB AIOC PWB PL8.1 J404 J160 J201 J2011 SENSOR LD INTLK +5VDC +5VDC LD INTLK +5VDC SOS SENSED J2011 J201 J140 J403 SIGNAL U3-5 DC COM LD INTLK +5VDC LASER DIODE...
  • Page 363 Chain 7 Paper Supplying 7.1 TRAY1 PAPER STACKING LVPS AIOC PWB PL8.1 PL8.1 TRAY1 NO PAPER SENSOR +5VDC PL2.7 P/ J407 TRAY1 NO PAPER SENSOR J157 J203 P203 J501 PAPER SENSED(L) +5VDC LVPS C5-0 PL8.1 +5VDC (1.1) J501 P203 J203 J157 DC COM (1.1)
  • Page 364 7.2 STM PAPER STACKING STM PWB PL11.5 STM NO PAPER SENSOR +5VDC PL11.7 STM NO PAPER SENSOR J171 J542 PAPER SENSED(L) +5VDC STM PWB C6-0 PL11.5 +5VDC (1.1) J542 J171 DC COM (1.1) STM INTERLOCK SWITCH PL11.5 1-10 +5VDC STM INTERLOCK SWITCH J173 J173 COVER OPEN(H) +5VDC...
  • Page 365 Chain 8 Paper Transportation 8.1 TRAY1 PAPER FEEDING LVPS AIOC PWB PL8.1 PL8.1 TRAY1 FEED SENSOR +5VDC PL2.5 TRAY1 FEED SENSOR P/J407 J158 J501 PAPER SENSED(L) +5VDC C1-1 AIOC PWB LVPS C2-2 PL8.1 PL8.1 +5VDC (1.1) C8-1 J501 J158 DC COM (1.1) TRAY1 FEED CLUTCH...
  • Page 366 8.2 STM PAPER FEEDING STM PWB PL11.5 STM FEED SENSOR +5VDC PL11.5 STM FEED SENSOR J172 J542 PAPER SENSED(L) +5VDC C2-1 STM PWB C8-2 PL11.5 +5VDC (1.1) J542 J172 DC COM (1.1) STM FEED CLUTCH 8-11 PL11.6 STM FEED CLUTCH P212 J212 ON(L) +24VDC...
  • Page 367 8.3 MANUAL BYPASS AIOC PWB LVPS PL8.1 PL8.1 BYPASS SOLENOID 8-17 PL7.5 P/ J407 BYPASS SOLENOID J502 ON(L) +24VDC DC COM +24VDC (1.1) BYPASS SOLENOID Bypass Feed Roll Bypass Take Away Roll Figure 3 8.3 Manual Bypass Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-25...
  • Page 368 8.4 PAPER REGISTRATION LVPS AIOC PWB PL8.1 PL8.1 IOT REGI. SENSOR +5VDC PL2.9 IOT REGI. SENSOR P/J407 J156 J503 PAPER SENSED(L) +5VDC C1-2 AIOC PWB LVPS C2-3 PL8.1 PL8.1 +5VDC (1.1) C6-2 J503 J156 C9-3 E1-6 DC COM (1.1) IOT REGI. 8-10 CLUTCH PL2.9...
  • Page 369 8.5 PAPER PATH Exit Roll Exit Roll EXIT MOTOR FUSER EXIT SENSOR Duplex Roll 1 Fuser IOT MOTOR Regi. Roll Duplex Roll 2 Drum IOT REGI. SENSOR Bypass Feed Roll TRAY1 FEED SENSOR Bypass Take Away Roll TRAY1 NO PAPER SENSOR Take Away Roll 1 Tray 1 Feed Roll STM NO PAPER SENSOR...
  • Page 370 Chain 9 Marking 9.1 XEROGRAPHICS Charge Corotron Drum Paper AIOC PWB HVPS PWB DRUM CARTRIDGE PL8.1 PL8.2 PL4.1 CHARGE J406 J520 GRID CHARGE ON(L) +5VDC Detack Saw Grid DC COM DEVE BIAS AC/DC ON(L) +5VDC DEVE BIAS DC COM TRANSFER COROTRON TRANSFER ON(L) +5VDC HOUSING PL4.3...
  • Page 371 9.2 TONER SENSE AND CRUM TONER EMPTY LVPS AIOC PWB SENSOR PL8.1 PL8.1 LVPS PL4.2 PL8.1 J509 P110 J110 J110 P110 J509 +5VDC +24VDC TONER EMPTY SENSOR (1.1) P/J407 TONER SENSED(L) +5VDC J1-2 DC COM (1.1) AIOC PWB DRUM CARTRIDGE PL8.1 PL4.1 CRUM...
  • Page 372 9.3 ERASE LAMP AIOC PWB HVPS PWB PL8.1 PL8.2 ERASE LAMP +24VDC PL4.2 J406 J520 J521 J210 ERASE LAMP ON(L) +5VDC DC COM DC COM DC COM ERASE LAMP INTLK +24VDC (9.1) Figure 3 9.3 Erase Lamp Wiring Data Reissue June, 2008 7-30 WorkCentre 5016, 5020...
  • Page 373 Chain 10 Fusing and Copy Transportation 10.1 FUSER TEMPERATURE CONTROL AIOC PWB LVPS FUSER PL8.1 PL8.1 PL5.1 THERMOSTAT +5VDC P/ J407 J600 FUSER LAMP ON ACH DC COM SWITCHED FUSER LAMP (1.1) AIOC PWB PL8.1 DC COM +24VDC U4-1 INTLK (1.2) (1.1) 10-20...
  • Page 374 10.2 EXIT AND DUPLEX LVPS AIOC PWB 10-8 PL8.1 PL8.1 AIOC PWB DUPLEX PWB 10-9 FUSER EXIT 10-23 PL8.1 PL8.2 +5VDC E1-2 EXIT MOTOR SENSOR J416 J550 FUSER EXIT SENSOR CURR PL6.3 P/J407 EXIT MOTOR J153 J505 PAPER SENSED(L) +5VDC E3-1 PL6.3 LVPS...
  • Page 375 10.3 MACHINE COOLING AIOC PWB PL8.1 NOHAD FAN AIOC PWB PL9.2 PL8.1 +24VDC J405 NOHAD FAN ON(H) +24VDC +5VDC 10-60 J405 NOHAD FAN FAIL(H) +5VDC U4-9 DC COM (1.1) Fail Code NOHAD FAN rotates at low speed when Diag is off, and at high speed when Diag is on.
  • Page 376 Wiring Data Reissue June, 2008 7-34 WorkCentre 5016, 5020...
  • Page 377 Wirenets 7.2.1 WIRE NET AC POWER (HOT) POWER CORD POWER SWITCH VOLTAGE VOLTAGE POWER POWER SUPPLY SUPPLY CHOKE COIL FS11 FS31 FS32 FS60 GN/YL (SEE WIRE NET AC POWER (NEUT)) FUSER 10.1 P600 J600 THERMOSTAT FUSER LAMP Wire Color BLK: 100V M/C, BRN: 200V M/C 7.2.2 WIRE NET AC POWER (NEUT) POWER CORD POWER SWITCH...
  • Page 378 7.2.3 WIRE NET +3.3VDC LOW VOLTAGE LENS POWER SUPPLY ASSEMBLY AIOC PWB IIT PWB P/J407 J409 J721 +3.3VDC FLAT CABLE ADF PWB J414 J731 Wiring Data Reissue June, 2008 7-36 WorkCentre 5016, 5020...
  • Page 379 7.2.4 WIRE NET +5VDC-1 LOW VOLTAGE POWER SUPPLY J501 P203 J203 J157 TRAY1 NO PAPER SENSOR J158 TRAY1 FEED SENSOR +5VDC J503 J156 IOT REGISTRATION SENSOR 10.2 J505 J153 FUSER EXIT SENSOR STM PWB J508 J540 J542 J171 STM NO PAPER SENSOR J172 STM FEED SENSOR...
  • Page 380 7.2.5 WIRE NET +5VDC-2 (FROM WIRE NET +5VDC-1) LENS ASSEMBLY IIT PWB J409 J721 IIT4 CARRIAGE SENSOR FLAT CABLE J416 J550 DUPLEX PWB ADF PWB J414 J731 DOCUMENT TRAY WIDTH SENSOR1 DOCUMENT TRAY WIDTH SENSOR2 DOCUMENT TRAY LENGTH SENSOR1 AIOC PWB DOCUMENT TRAY LENGTH SENSOR2 DOCUMENT...
  • Page 381 7.2.6 WIRE NET DC COM (+5V RTN)-1 LOW VOLTAGE POWER SUPPLY J501 P203 J203 J157 TRAY1 NO PAPER SENSOR J158 TRAY1 FEED SENSOR +5VRTN J161 TRAY1 INTERLOCK SWITCH J503 J156 IOT REGISTRATION SENSOR 10.2 J505 J153 FUSER EXIT SENSOR STM PWB J508 J540 J542...
  • Page 382 7.2.7 WIRE NET DC COM(+5V RTN)-2 (FROM WIRE NET DC COM(+5VRTN)-1) LOW VOLTAGE POWER SUPPLY AIOC PWB DRUM CARTRIDGE P/J407 J402 P610 J610 CRUM J416 J550 DUPLEX PWB LENS ASSEMBLY J409 J721 IIT PWB FLAT CABLE J410 J720 IIT4 CARRIAGE +3.3VRTN SENSOR FLAT...
  • Page 383 7.2.8 WIRE NET DC COM(+5V RTN)-3 (FROM WIRE NET DC COM(+5VRTN)-2) USER INTERFACE J401 J710 J711 PLATEN OPEN SWITCH J630 P630 BILLING COUNTER J403 J140 LD PWB FUSER 10.1 J408 P601 J601 THERMISTOR ADF PWB J414 J731 DOCUMENT TRAY WIDTH SENSOR1 DOCUMENT TRAY WIDTH SENSOR2 DOCUMENT TRAY...
  • Page 384 7.2.9 WIRE NET +24VDC-1 FRONT LH COVER LOW VOLTAGE COVER LOW VOLTAGE INTERLOCK POWER INTERLOCK POWER SUPPLY SWITCH SUPPLY SWITCH J506 FS151 FS152 J506 J506 FS153 FS154 +24VDC J506 J504 J201 IOT MOTOR J508 AIOC PWB HIGH VOLTAGE POWER P/J407 J406 P520 SUPPLY...
  • Page 385 7.2.10 WIRE NET +24VDC-2 (FROM WIRE NET +24VDC-1) J509 P110 J110 TONER EMPTY SENSOR AIOC PWB P/J407 J403 P620 J620 J130 ROS MOTOR LENS ASSEMBLY IIT PWB J409 J721 IIT5 CARRIAGE MOTOR INVERTER INV CN1 FLAT CABLE ADF PWB J414 J731 DF13 DF13...
  • Page 386 7.2.11 WIRE NET DC COM(+24V RTN) LOW VOLTAGE POWER SUPPLY J504 J201 IOT MOTOR +24VRTN J508 J540 STM PWB AIOC PWB P/J407 J403 P620 J620 J130 ROS MOTOR 10.3 J405 NOHAD FAN HIGH VOLTAGE J406 J520 POWER SUPPLY LENS ASSEMBLY IIT PWB INVERTER PWB J409...
  • Page 387 7.1 P/J Locations 7.1.1 How to Use the P/J Locations The installation location of a connector can be checked by referring to its Fig No. and Item No. from the P/J No. in the 7.1.2 PJ List. Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-45...
  • Page 388 7.1.2 P/J List Table 1 Figure Table 1 P/J No. Item No. Description Figure INV CN1 Figure 1 Inverter PWB P/J No. Item No. Description INV CN2 Figure 1 Inverter PWB Figure 12 DADF Control PWB J333 Figure 13 SLCC PWB Figure 11 ADF PWB J340...
  • Page 389 Table 1 Table 1 Figure Figure P/J No. Item No. Description P/J No. Item No. Description P391 Figure 13 SLCC PWB P/J550 Figure 8 Duplex PWB P/J401 Figure 7 P/J551 Figure 8 Duplex PWB P/J401 Figure 13 SLCC PWB P/J600 Figure 4 Fuser Lamp P/J402...
  • Page 390 Figure 1 IIT Wiring Data Reissue June, 2008 7-48 WorkCentre 5016, 5020...
  • Page 391 Figure 2 ROS Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-49...
  • Page 392 Figure 3 HVPS Wiring Data Reissue June, 2008 7-50 WorkCentre 5016, 5020...
  • Page 393 Figure 4 LH Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-51...
  • Page 394 Figure 5 Fuser Wiring Data Reissue June, 2008 7-52 WorkCentre 5016, 5020...
  • Page 395 Figure 6 STM Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-53...
  • Page 396 Figure 7 AIOC PWB Wiring Data Reissue June, 2008 7-54 WorkCentre 5016, 5020...
  • Page 397 Figure 8 Rear Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-55...
  • Page 398 J503 J505 Figure 9 Inlet & LVPS Wiring Data Reissue June, 2008 7-56 WorkCentre 5016, 5020...
  • Page 399 Figure 10 ADF/DADF Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-57...
  • Page 400 Figure 11 ADF 2 Wiring Data Reissue June, 2008 7-58 WorkCentre 5016, 5020...
  • Page 401 Figure 12 DADF Control PWB Reissue Wiring Data June, 2008 WorkCentre 5016, 5020 7-59...
  • Page 402 Figure 13 SLCC PWB Wiring Data Reissue June, 2008 7-60 WorkCentre 5016, 5020...

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