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Motorola solutions APX 1000 User Manual
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Motorola solutions APX 1000 User Manual

Motorola solutions APX 1000 User Manual

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APX TWO-WAY RADIOS
APX 1000 Model 3 User Guide
*MN000255A01*
SEPTEMBER 2024
MN000255A01-BV
©
2024 Motorola Solutions, Inc. All Rights Reserved.

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  • Page 1 APX TWO-WAY RADIOS APX 1000 Model 3 User Guide *MN000255A01* SEPTEMBER 2024 MN000255A01-BV © 2024 Motorola Solutions, Inc. All Rights Reserved.
  • Page 2 License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 3 MN000255A01-BV Contents Contents Intellectual Property and Regulatory Notices..............2 List of Tables........................11 Software Version........................12 Chapter 1: Read Me First....................13 1.1 Notations Used in This Manual......................13 1.2 Radio Care............................13 1.2.1 Cleaning Your Radio......................14 1.2.2 Cleaning the External Surface of the Radio............... 15 1.2.3 Radio Service and Repair....................
  • Page 4 MN000255A01-BV Contents 4.7 Intelligent Lighting Indicators ......................33 4.8 Alert Tones ............................33 4.9 Phone Call Displays and Alerts......................37 4.10 Display Color Change On Channel....................37 Chapter 5: General Radio Operation................39 5.1 Selecting a Zone..........................39 5.2 Selecting a Radio Channel......................39 5.3 Selecting a Channel by using Channel Search Button..............
  • Page 5 MN000255A01-BV Contents 7.1.2.1 Selecting a Talkgroup................... 50 7.1.3 Sending a Status Call......................50 7.1.4 Making Priority Dispatch Calls................... 51 7.1.5 Dynamic Regrouping (Trunking Only) ................51 7.1.5.1 Classification of Regrouped Radios..............52 7.1.5.2 Requesting a Reprogram (Trunking Only)............52 7.1.6 Dynamic Zone Programming..................... 52 7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel........
  • Page 6 MN000255A01-BV Contents 7.6.1 Receiving a Call Alert Page....................64 7.6.2 Sending a Call Alert Page....................65 7.7 Recent Calls.............................65 7.7.1 Viewing Recent Calls......................66 7.7.2 Instant Recall........................66 7.7.2.1 Saving and Playback Calls...................66 7.8 In-Call User Alert..........................68 7.9 Quik Call II............................68 7.9.1 Initiating Quick Call II Transmissions.................
  • Page 7 MN000255A01-BV Contents 7.13.4.3 Appending a Request Reply to a Text Message..........81 7.13.4.4 Removing a Request Reply from a Text Message..........81 7.13.4.5 Appending a Priority Status and a Reply Request to a Text Message....81 7.13.4.6 Removing a Priority Status and a Reply Request from a Text Message....82 7.13.4.7 Receiving a Text Message.................
  • Page 8 MN000255A01-BV Contents 7.18.10 Deleting a Single Saved Waypoint................. 98 7.18.11 Deleting All Saved Waypoints..................99 7.18.12 Measuring the Distance and Bearing from a Saved Waypoint........99 7.18.13 Location Feature in Emergency Mode................. 100 7.18.14 Peer-Location on the Display (ASTRO Conventional)..........100 7.19 Mission Critical Geofence (ASTRO 25 Trunking).................101 7.19.1 Entering the Geofence Area...................101 7.19.2 Mission Critical Geofence....................
  • Page 9 Declaration of Compliance for the Use of Distress and Safety Frequencies........128 Technical Parameters for Interfacing External Data Sources.............. 128 Limited Warranty......................129 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS..............129 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:............129 II. GENERAL PROVISIONS:....................... 130 III. STATE LAW RIGHTS:........................130 IV.
  • Page 10 MN000255A01-BV Contents VII. GOVERNING LAW:........................132 VIII. For Australia Only.........................132...
  • Page 11 MN000255A01-BV List of Tables List of Tables Table 1: Text Entry Modes..........................22 Table 2: Keypad Characters..........................22 Table 3: LED Indications........................... 29 Table 4: TMS Status Icons..........................31 Table 5: Call Type Icons............................32 Table 6: MPL Selection Mode........................... 55 Table 7: Emergency Operation Scenarios......................69 Table 8: Parameter Editing Keys........................119 Table 9: VHF Marine Channel List........................
  • Page 12 MN000255A01-BV Software Version Software Version All the features described in the following sections are supported by the software version R34.00.00 or later. Accessing the Radio Information on page 114 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
  • Page 13 MN000255A01-BV Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
  • Page 14 MN000255A01-BV Chapter 1: Read Me First ● Never obstruct or cover the vent port, even with a label. ● Ensure that no oily substances come in contact with the vent port. ● Your radio is designed to be submerged to a maximum depth of six feet and maximum time of two hours. Exceeding either maximum limit can result in damage to the radio.
  • Page 15 Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis. For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer.
  • Page 16 MN000255A01-BV Chapter 1: Read Me First ● What optional accessories may suit your needs? NOTE: Specifications may vary for different radio models. For more information, contact your system administrator.
  • Page 17 Do not discard batteries in a fire. When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a...
  • Page 18 MN000255A01-BV Chapter 2: Getting Started Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1. Set the antenna in the receptacle. 2. Turn the antenna clockwise to attach to the radio. 3. To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.
  • Page 19 MN000255A01-BV Chapter 2: Getting Started Turning On the Radio Procedure: 1. Press the Multi-Function Knob until the radio display lights on, then release the knob. ● If the power-up test is successful, the display shows SELFTEST momentarily, followed by the Home screen and the Codeplug Alias.
  • Page 20 MN000255A01-BV Chapter 3: Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls Top (Orange) Button This button is usually programmed as the Emergency button. Top Lightbar These radio controls/buttons are programmable.
  • Page 21 MN000255A01-BV Chapter 3: Radio Controls Microphone Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
  • Page 22 MN000255A01-BV Chapter 3: Radio Controls Text Entry Icons This feature only supports Model 3.5. Your radio uses icons to indicate the selected text entry mode. Table 1: Text Entry Modes Icon Description The text entry is in hexadecimal mode. The text entry is in numeric mode. The first character of the text entry is capitalized.
  • Page 23 MN000255A01-BV Chapter 3: Radio Controls Mode Output Uppercase J K L Lowercase j k l 6 key Numeric Uppercase M N O Lowercase m n o 7 key Numeric Uppercase P Q R S Lowercase p q r s 8 key Numeric Uppercase T U V...
  • Page 24 MN000255A01-BV Chapter 3: Radio Controls Dynamic ID (Conventional Only) Allows you to edit the ASTRO Individual ID and/or MDC Primary ID of the radio. NOTE: ● If the Dynamic ID menu key is not pre-programmed in the radio, use dongle to display the menu key.
  • Page 25 MN000255A01-BV Chapter 3: Radio Controls Radio Profiles Allows you to access a set of preprogrammed visual and audio settings of the radio. Recent Calls Allows you to view the recent call history of your radio. Remote Monitor Enables the system administrator to remotely command a targeted radio. Remote Emergency Activates the Remote Emergency feature for an authorized user to initiate the Emergency feature on a target radio without target user intervention.
  • Page 26 MN000255A01-BV Chapter 3: Radio Controls 3.3.2 Assignable Settings or Utility Functions Keypad/Controls Lock Locks or unlocks the keypad, programmable buttons, switches, or rotary knobs. Light/Flip Press the button to toggle the display backlight on and off; press and hold the button to reverse the content of the top display.
  • Page 27 MN000255A01-BV Chapter 4: Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.
  • Page 28 MN000255A01-BV Chapter 4: Status Indicators 4.1.2 Accessing the Battery Info Screen This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio. This feature must be enabled in your radio to see the information. Procedure: or to Batt.
  • Page 29 MN000255A01-BV Chapter 4: Status Indicators Table 3: LED Indications Indication Status Solid red Radio is transmitting. Blinking red Radio is transmitting at low battery condition. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error. Solid yellow Radio is receiving in both trunking and conventional clear mode.
  • Page 30 MN000255A01-BV Chapter 4: Status Indicators Icon Description The radio is connected with other radios through a repeater. The selected channel is being monitored in conventional operation. The In-Call User Alert feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated. The radio is set at High power.
  • Page 31 MN000255A01-BV Chapter 4: Status Indicators Icon Description The Bluetooth wireless technology is turned on and ready for connection. Steady Bluetooth is connected to the external Bluetooth device. Blinking Bluetooth device is disconnected. Turn the Multi-Function Knob to turn the volume up or down. TMS Status Icons This feature only supports Model 3.5 and Model 2.5.
  • Page 32 MN000255A01-BV Chapter 4: Status Indicators Call Type Icons Table 5: Call Type Icons Icon Description A radio number. A radio number added to a Call List. A mobile number. A mobile number added to a Call List. A landline phone number. A landline phone number added to a Call List.
  • Page 33 MN000255A01-BV Chapter 4: Status Indicators The lightbar turn into solid color of orange, red, or green depending on the status of Intelligent Lighting. See Intelligent Lighting Indicators on page 33 for different status of Intelligent Lighting. Intelligent Lighting Indicators This feature temporarily changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred.
  • Page 34 MN000255A01-BV Chapter 4: Status Indicators You Hear Tone Name Heard Short, Low- Radio Self Test Fail When radio fails its power-up self test. Pitched Reject When an unauthorized request is made. Tone Time-Out Timer Warn- Four seconds before time out. No ACK Received When radio fails to receive an acknowledgment.
  • Page 35 MN000255A01-BV Chapter 4: Status Indicators You Hear Tone Name Heard Site Trunking When a SmartZone trunking system fails. Short, High- Low-Battery Chirp When battery is below preset threshold value. Pitched Tone (Chirp) Two High- GPS Fails When the GPS fails or loses signal. Pitched Tones Ringing...
  • Page 36 MN000255A01-BV Chapter 4: Status Indicators You Hear Tone Name Heard Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not al- lowed. Lack of Voice PTT Time When the radio ends your call after it detected there are lack of voice for five seconds after the PTT is pressed and hold.
  • Page 37 MN000255A01-BV Chapter 4: Status Indicators You Hear Tone Name Heard Talk Permit (When PTT button is pressed) is verifying with the system for accepting its transmissions. Unique, New Message When a new message is received. Low-Pitched Chirp Unique, Priority Status When a priority message is received.
  • Page 38 MN000255A01-BV Chapter 4: Status Indicators Your radio must be programmed to allow you to use this feature. The backlight on top lightbar indicator turns off and if connected to DRSM, the DRSM backlight changes to white for the following scenarios: ●...
  • Page 39 MN000255A01-BV Chapter 5: General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.
  • Page 40 MN000255A01-BV Chapter 5: General Radio Operation b. Press the Menu Select button directly below Chan . to the required channel or use the keypad to enter the channel number. If the channel number entered is unprogrammed, the display shows Invalid entry. Repeat this step.
  • Page 41 MN000255A01-BV Chapter 5: General Radio Operation 5.4.1 Saving a Zone and a Channel to a Softkey Five softkeys are available for you to save the frequently used zone and channel. Prerequisites: Enable the Preconfigurable Preset Zone and Channel field. Procedure: 1.
  • Page 42 MN000255A01-BV Chapter 5: General Radio Operation 5.5.1 Receiving and Responding to a Talkgroup Call When and where to use: When you receive a talkgroup call (while on the Home screen) the radio displays the following depending on the system your radio is configured to: ●...
  • Page 43 MN000255A01-BV Chapter 5: General Radio Operation When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The display shows Phone call and the call received icon blinks. Procedure: 1. Press the Call Response button within 20 seconds after the call indicators begin. 2.
  • Page 44 MN000255A01-BV Chapter 5: General Radio Operation ● Press the Menu Select button directly below Cnts to scroll through and select the required ID. ● Press the Menu Select button directly below LNum to go to the last number dialed. ● to the required ID.
  • Page 45 MN000255A01-BV Chapter 5: General Radio Operation 5.6.4 Making a Telephone Call (Trunking Only) This feature allows you to make calls similar to standard phone calls to a mobile or landline phone. Procedure: or to Phon, and press the Menu Select button directly below Phon. The display shows the last transmitted or received ID.
  • Page 46 MN000255A01-BV Chapter 5: General Radio Operation 5.8.1 Monitoring a Channel When and where to use: Do one of the followings to monitor a channel. You can use these options interchangeably depending on your preference and the programmed functions. Procedure: ● Monitoring a Channel with Monitor button.
  • Page 47 MN000255A01-BV Chapter 6: Additional Performance Enhancement Chapter 6 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio.
  • Page 48 Chapter 6: Additional Performance Enhancement P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
  • Page 49 MN000255A01-BV Chapter 7: Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.
  • Page 50 MN000255A01-BV Chapter 7: Advanced Features 4. Press and hold the PTT button to start the Selective Call. The display shows the ID of the target radio. 5. Release the PTT button to listen. 6. Press to return to the Home screen. 7.1.2 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a...
  • Page 51 MN000255A01-BV Chapter 7: Advanced Features 3. Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received. The radio returns to normal dispatch operation. If no acknowledgment is received, you hear a low-pitched tone and the display shows No acknowledge.
  • Page 52 MN000255A01-BV Chapter 7: Advanced Features 7.1.5.1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories. Select Enabled Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position. Select Disabled Select-disabled radios cannot change channels while dynamically regrouped.
  • Page 53 MN000255A01-BV Chapter 7: Advanced Features 3. Perform one of the following actions: ● Press the Menu Select button below Sel to select. ● Press the Menu Select button below Exit to exit. If you have selected one of the Dynamic Zone Channels list, the display returns to Home screen with the selected <# Dynamic Zone Channels>...
  • Page 54 MN000255A01-BV Chapter 7: Advanced Features You can cancel this operation at this step by pressing the Menu Select button directly below Cncl to return to Search Options screen. The display shows Searching..Once found, the display shows Channel updated. If the radio is triggered to search for an empty entry, the display shows Invalid entry. If the entry does not match, the display shows Channel name not found.
  • Page 55 MN000255A01-BV Chapter 7: Advanced Features ● If the radio is not compatible, the radio displays Target radio incompatible. Press the Menu Select button directly below Ok and the radio returns to the previous screen. Once connected, the zone clone status is displayed on the right. 4.
  • Page 56 MN000255A01-BV Chapter 7: Advanced Features 7.1.8.1 Selecting Multiple Private Line Prerequisites: Ensure that this feature is enabled in the codeplug and the radio is in Conventional Mode. Procedure: 1. Perform one of the following actions: ● Press the programmable Multiple Private Line (MPL) Side button. ●...
  • Page 57 MN000255A01-BV Chapter 7: Advanced Features Your radio also supports a maximum of 50 call lists. Each list can store up to 100 IDs. NOTE: Your radio is programmed with a few contacts per Call Lists. Check with your dealer or system administrator for more information.
  • Page 58 MN000255A01-BV Chapter 7: Advanced Features to [Add Number] and press the Menu Select button directly below Sel . to Number 1 and press the Menu Select button directly below Edit . The display shows Edit Num 1 and a blinking cursor appears. 7.
  • Page 59 MN000255A01-BV Chapter 7: Advanced Features ● to the required Call List and press the Menu Select button directly below Add to add to the Call List. ● to Cncl to cancel and return to the main screen of Contacts. The display shows Please wait momentarily before showing <Entry> added to Call List, confirming the addition of the contact to the list.
  • Page 60 MN000255A01-BV Chapter 7: Advanced Features 6. Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts. 7.3.6.2 Editing as Entry ID Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted.
  • Page 61 MN000255A01-BV Chapter 7: Advanced Features to View and press the Menu Select button directly below Sel . Result: The display shows all the numbers associated with the entry. Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group.
  • Page 62 MN000255A01-BV Chapter 7: Advanced Features ● Press the Menu Select button directly below Sel to add and/or change the priority of the currently displayed channel in the scan list. ● Press the Menu Select button directly below Del to delete the currently displayed channel from the scan list.
  • Page 63 MN000255A01-BV Chapter 7: Advanced Features ● A Scan icon indicates that the current channel is in the scan list as a non-priority channel. The LED lights up solid green. ● A Priority-One Channel Scan icon indicates that the current channel is in the scan list as the Priority-One channel.
  • Page 64 MN000255A01-BV Chapter 7: Advanced Features 7.5.3 Deleting a Nuisance Channel When and where to use: If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel. Procedure: When the radio is locked onto the channel to be deleted, perform one of the following actions: ●...
  • Page 65 MN000255A01-BV Chapter 7: Advanced Features 7.6.2 Sending a Call Alert Page When and where to use: Do one of the following to send a call alert page: NOTE: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire.
  • Page 66 MN000255A01-BV Chapter 7: Advanced Features ● Call Alert ● Selective Call ● Private Call ● Phone Call (Outgoing Only) ● Emergency Call (Incoming Only) NOTE: The Log Dispatch Calls Enable field need to be enabled in Customer Programming Software (CPS) for your radio to log the dispatch call. 7.7.1 Viewing Recent Calls Do one of the following to view recent calls.
  • Page 67 MN000255A01-BV Chapter 7: Advanced Features Perform one of the following to save and play back the recorded calls. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: ● Playback and saving the recorded calls using the radio menu: a.
  • Page 68 MN000255A01-BV Chapter 7: Advanced Features Radio displays the playback status. NOTE: Received call overwrites the ongoing record playback. User can short press the programmable button within three seconds to continue the playback and ignore the receiving call. User can short press the programmable button to trigger playback when the radio is receiving call to overwrite the receiving call.
  • Page 69 MN000255A01-BV Chapter 7: Advanced Features 7.10 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: ● Emergency Alarm ● Emergency Call ●...
  • Page 70 MN000255A01-BV Chapter 7: Advanced Features 7.10.2 Emergency Keep-Alive This feature prevents your radio from turning off when in Emergency mode. If this feature is enabled, you are required to exit Emergency mode before turning off your radio. 7.10.3 Exiting Emergency Operation If an Emergency operation is triggered on your radio, the dispatch console or radios configured as Supervisor can exit the Emergency operation.
  • Page 71 MN000255A01-BV Chapter 7: Advanced Features 7.10.5.1 Sending Remote Emergency to Specific Users Procedure: 1. Press the programmed Remote Emergency button. 2. Select the required user of the target radio. 3. To send Remote Emergency, press the PTT button or press Send. Result: If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last Remote Emergency ID.
  • Page 72 MN000255A01-BV Chapter 7: Advanced Features 7.10.5.3 Manually Refreshing the Remote Emergency List Procedure: 1. Press the programmed Remote Emergency button. 2. To refresh the remote emergency list, press Rfsh. Result: Your radio displays List refreshed followed by the updated remote emergency list. 7.10.5.4 Receiving Remote Emergency The remote emergency is launched only if emergency is enabled on your radio.
  • Page 73 MN000255A01-BV Chapter 7: Advanced Features When you receive the dispatcher’s acknowledgment, the display shows Ack received. Four tones sound, the alarm ends, and the radio exits the Emergency Alarm mode. If no acknowledgment is received, the display shows No acknowledge. The alarm ends when the timer expires and the radio exits the Emergency Alarm mode.
  • Page 74 MN000255A01-BV Chapter 7: Advanced Features 2. The microphone remains active for the hot mic time specified in the radio's codeplug programming. 3. To exit Emergency Call, press and hold the preprogrammed Emergency button. 7.10.9 Sending an Emergency Alarm with Emergency Call When and where to use: This feature gives your radio priority access on a channel for conventional system, and to a talkgroup for trunking system.
  • Page 75 MN000255A01-BV Chapter 7: Advanced Features ● You receive no acknowledgment. The display shows No acknowledge. If unsuccessful, a tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode. 2. The microphone remains active for the hot mic time specified in your radio's codeplug programming. 3.
  • Page 76 MN000255A01-BV Chapter 7: Advanced Features 7.12.1 Selecting or Changing the ARS Mode When and where to use: The following methods are options on how to select or change the ARS Mode. The result of all the methods is the same. You can use the options interchangeably depending on your preference and the programmed functions.
  • Page 77 MN000255A01-BV Chapter 7: Advanced Features ● to [ID Entry] and press the Menu Select button directly below Edit to enter ID. A blinking cursor appears on the screen. Use the keypad to type or edit a user name. Press the Menu Select button directly below Ok to submit.
  • Page 78 MN000255A01-BV Chapter 7: Advanced Features ● Select Yes to clear all your private data. The display shows Private data cleared. ● Select No to keep your private data. 7.13 Text Messaging Service Text Messaging Service (TMS) allows you to send and receive messages and run database queries directly from your radios.
  • Page 79 MN000255A01-BV Chapter 7: Advanced Features to Text Message and press the Menu Select button directly below Sel to compose a new message. A blinking cursor appears on the Compose screen. 5. Use the keypad to type or edit your message. 6.
  • Page 80 MN000255A01-BV Chapter 7: Advanced Features to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message. The message appears on the Compose screen, with a blinking cursor at the end of it. Use the keypad to edit the message, if required.
  • Page 81 MN000255A01-BV Chapter 7: Advanced Features 7.13.4.2 Removing a Priority Status from a Text Message Prerequisites: Ensure there is an outgoing message composed to allow you to perform this procedure. See Composing and Sending a New Text Message on page 78 for more information.
  • Page 82 MN000255A01-BV Chapter 7: Advanced Features to Req Reply and press the Menu Select button directly below Sel to request for a reply. Result: The priority status and request reply icons appear beside the normal message icon on the label bar. 7.13.4.6 Removing a Priority Status and a Reply Request from a Text Message...
  • Page 83 MN000255A01-BV Chapter 7: Advanced Features ● Press and hold the preprogrammed Data Feature button or the TMS Feature button to access the Inbox. ● or to TMS and press the Menu Select button directly below TMS to access the TMS feature screen.
  • Page 84 MN000255A01-BV Chapter 7: Advanced Features to Send Message and press the Menu Select button directly below Sel to send the message. Result: The display shows the Send Message screen and Sending msg. NOTE: Press the Menu Select button directly below Back at any time to return to the previous screen. You can append a priority status and/or a request reply to your message.
  • Page 85 MN000255A01-BV Chapter 7: Advanced Features The display shows a list of aliases or IDs, with the recipient of latest sent message on top. to the required aliases or ID and press the Menu Select button below Sel to view the message.
  • Page 86 ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.
  • Page 87 MN000255A01-BV Chapter 7: Advanced Features ● or to User, and press the Menu Select button directly below User. The display shows the User Login screen. 2. Perform one of the following actions: ● to [ID Entry] and press the Menu Select button directly below Edit. A blinking cursor appears.
  • Page 88 MN000255A01-BV Chapter 7: Advanced Features 7.14.1.2 Logging out of Two-Factor Authentication When and where to use: NOTE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft, and Sent messages if private data is not deleted. Radio that is successfully logged in to the secured system receives advertisement from the server that the access to the data for query is enabled.
  • Page 89 MN000255A01-BV Chapter 7: Advanced Features to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message. The message appears on the Compose screen, with a blinking cursor at the end of it. 6.
  • Page 90 MN000255A01-BV Chapter 7: Advanced Features ● If the selected channel is preprogrammed for clear-only operation, when you press the PTT button, you hear an invalid mode tone and the display shows Clear TX only. ● The radio does not transmit until you set the Secure/Clear switch to the clear position. ●...
  • Page 91 MN000255A01-BV Chapter 7: Advanced Features For example, you could have a group of three keys structured to one keyset, and another group of three different keys structured to another keyset; by changing keysets, you would automatically switch from one set of keys to the other.
  • Page 92 MN000255A01-BV Chapter 7: Advanced Features If you exhaust all attempts at entering the correct password, the radio is deadlocked. Restart the radio to start over. NOTE: Depending on the configuration, the radio can carry over the number of attempts remaining even after a power cycle.
  • Page 93 MN000255A01-BV Chapter 7: Advanced Features 7.16.3 Changing the Tactical Inhibit Password The Tactical Inhibit Password is required for the Radio Stun and Radio Kill features. You can set up to eight characters for this password. Procedure: or to Pswd. 2. Press the Menu Select button directly below Pswd. The display shows Change Password screen.
  • Page 94 MN000255A01-BV Chapter 7: Advanced Features obtain indoors, in covered locations, between high buildings, or in situations where you have not established a clear broad view of the sky. If adequate signals from multiple satellites are available, your GPS feature only provides an approximate location, usually within 10 meters from your actual location, but sometimes farther away.
  • Page 95 MN000255A01-BV Chapter 7: Advanced Features ● MGRS NOTE: When you send your location to another radio, the receiving radio displays the location in its selected format. 7.18.3 MGRS Coordinates Military Grid Reference System (MGRS) can only be enabled through Customer Programming Software (CPS) configuration.
  • Page 96 MN000255A01-BV Chapter 7: Advanced Features 7.18.5 Selecting Location Format Procedure: or to Loc. 2. Press the Menu Select button directly below Loc. 3. Press the Menu Select button directly below Optn. to Loc Format and press the Menu Select button directly below Sel. to the preferred location format and press the Menu Select button directly below Sel.
  • Page 97 MN000255A01-BV Chapter 7: Advanced Features 7.18.7 Viewing a Saved Waypoint Prerequisites: Ensure your radio shows the current location on the screen. Procedure: 1. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel. The display shows a list of waypoints.
  • Page 98 MN000255A01-BV Chapter 7: Advanced Features 7.18.9 Editing the Coordinates of a Waypoint When and where to use: NOTE: You can only edit preprogrammed coordinates of Home and Destination. Ensure that your radio shows the current location on the screen. Procedure: 1.
  • Page 99 MN000255A01-BV Chapter 7: Advanced Features Procedure: 1. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints. 3. Perform one of the following actions: ●...
  • Page 100 MN000255A01-BV Chapter 7: Advanced Features to Dist frm here and press the Menu Select button directly below Sel . The display shows a list of waypoints. to the required waypoint and press the Menu Select button directly below Sel . Result: The display shows the distance and bearing from the current to the selected coordinates.
  • Page 101 MN000255A01-BV Chapter 7: Advanced Features 7.19 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows your radio to use the Global Positioning System (GPS) receiver to determine its location at frequent intervals, and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth.
  • Page 102 MN000255A01-BV Chapter 7: Advanced Features When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup. The radio display shows the new channel together with Voice Announcement to indicate the changes. Voice Announcement of the new channel only works if that channel is configured with Voice Announcement. 7.19.2 Mission Critical Geofence This feature allows the radio to use the GPS receiver to determine radio location at frequent intervals and...
  • Page 103 MN000255A01-BV Chapter 7: Advanced Features During failsoft operation, your radio transmits and receives in conventional operation on a predetermined frequency. You hear a medium-pitched tone and the display shows Failsoft. When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation.
  • Page 104 MN000255A01-BV Chapter 7: Advanced Features You can toggle the lock state between locked and unlocked by pressing the preprogrammed Site Lock/ Unlock button. Follow the procedure to lock and unlock a site using the radio menu. Procedure: or to Site. 2.
  • Page 105 MN000255A01-BV Chapter 7: Advanced Features If the upgrade happens on the ASTRO 25 and ASTRO Conventional systems, the upgrade pauses to give priorities to voice call, and continues after the voice call ended. If the upgrade happens on a Wi-Fi network, the upgrade process runs concurrently with voice calls.
  • Page 106 MN000255A01-BV Chapter 7: Advanced Features Voice announcement is disabled when the radio is receiving calls. NOTE: If the Voice Announcement field is set to Enabled, after an interruption by a momentary tone one of the following scenarios occurs: ● If Suppress Replay field is Enabled, voice announcement replays. ●...
  • Page 107 MN000255A01-BV Chapter 7: Advanced Features c. Press the Menu Select button directly below Sel to select the required radio profile, or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen. The profile name on the Home screen indicates the current selected radio profile.
  • Page 108 MN000255A01-BV Chapter 7: Advanced Features c. Press the Menu Select button directly below Sel to select the radio profile with the required speaker routing or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen.
  • Page 109 MN000255A01-BV Chapter 7: Advanced Features 7.23.7 Turning the Controls and Keypad Buttons Tones On or When and where to use: You can enable and disable the tones of Navigation buttons, controls and keypad if needed. Procedure: ● Turning the tones on or off using the preprogrammed Mute button: a.
  • Page 110 MN000255A01-BV Chapter 7: Advanced Features The timer is defaulted at 60 seconds, but it can be preprogrammed from 15 to 465 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician. NOTE: You hear a brief, low-pitched, warning tone four seconds before the transmission times out.
  • Page 111 MN000255A01-BV Chapter 7: Advanced Features Press at any time to return to the Home screen without saving your changes. NOTE: If a call arrives while the radio is in the clock-setting menu, the radio exits clock setting and displays the call information. Any changes made before the call is not saved. 7.23.11 Adjusting the Squelch Level The Adjustable Fine Tune Squelch feature allows you to adjust the desired squelch level of the radio between...
  • Page 112 MN000255A01-BV Chapter 7: Advanced Features Option Result Selective Switch You hear any digital traffic having the correct net- work access code and correct talkgroup. 7.23.12.1 Using Conventional Squelch Operation Features Procedure: or to Sql. 2. Press the Menu Select button directly below Sql. The display shows Squelch XX, where XX is the value for the current squelch.
  • Page 113 MN000255A01-BV Chapter 7: Advanced Features The following table shows the variations of Smart PTT. Mode Description Transmit Inhibit on Busy Channel with Carrier You cannot transmit if traffic is detected on the channel. Transmit Inhibit on Busy Channel with Wrong You cannot transmit on an active channel with a Squelch Code squelch code or (if secure-equipped) encryption...
  • Page 114 MN000255A01-BV Chapter 7: Advanced Features 7.23.16.2 Disabling Transmit Inhibition Procedure: Perform one of the following actions: ● or to TxIn. Press the Menu Select button below TxIn. ● Press the Transmit Inhibit programmable button. NOTE: If the user has disabled TX Inhibit using the softkey and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value.
  • Page 115 MN000255A01-BV Chapter 7: Advanced Features ● Option Board Software Version (optional) ● Language Pack ID and Version (only when the language of the display is set to non-English) ● Codeplug Alias (Optional) NOTE: To return to the Home screen, press at any time.
  • Page 116 MN000255A01-BV Chapter 7: Advanced Features Programmable Features on page 23 for more information on the various programmable features of your radio. Procedure: 1. Perform one of the following actions: ● Press the preprogrammed Info button. ● or to Info and press the Menu Select button directly below Info. to Control map and press the Menu Select button directly below Sel.
  • Page 117 The radio displays Radio Param and Zn/Ch Param. 7.23.18.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.
  • Page 118 MN000255A01-BV Chapter 7: Advanced Features Procedure: 1. Press EDIT. 2. Enter the old password. 3. Enter the new password. 4. To accept the entry, enter the new password again. 7.23.18.3 Selecting a Channel within a Zone Procedure: 1. Press or to FPP and press the Menu Select button directly below FPP. The radio displays the Enter password screen 2.
  • Page 119 MN000255A01-BV Chapter 7: Advanced Features 7.23.18.5 Editing Parameters When and where to use: Use the keypad to enter the numeric digits. Each key can generate different characters of the alphabet through multiple presses of the same key. For all parameters except Chan Name, Zone Name, Top Chan Name and Top Zone Name the or buttons increment or decrement the selected value by scrolling through the valid entries.
  • Page 120 MN000255A01-BV Chapter 7: Advanced Features Parameter Editing Keys Value Scan List None/Scan List 1, 2, 3,... Zone Name Use keypad to enter numbers and alphabet characters. For more information, see Text Entry Icons on page Top Chan Name Top Zone Name Chan Name NOTE:...
  • Page 121 MN000255A01-BV Chapter 8: Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.
  • Page 122 Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
  • Page 123 (e.i.r.p.) is not more than that necessary for successful communication. This radio transmitter is approved by ISED to operate with a Motorola Solutions-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
  • Page 124 Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).
  • Page 125 MN000255A01-BV Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.
  • Page 126 MN000255A01-BV Maritime Radio Use in the VHF Frequency Range ○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and ○ in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 127 MN000255A01-BV Maritime Radio Use in the VHF Frequency Range 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 –...
  • Page 128 MN000255A01-BV Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 5.4. Technical Parameters for Interfacing External Data Sources RS232...
  • Page 129 Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 130 MN000255A01-BV Limited Warranty in the terms and conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA SOLUTIONS designated delivery service. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.
  • Page 131 1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2.
  • Page 132 This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.