Motorola solutions APX 1000i 2 User Manual
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Motorola solutions APX 1000i 2 User Manual

Motorola solutions APX 1000i 2 User Manual

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APX™ TWO-WAY RADIOS
APX 1000i Model 2 User Guide
*MN004863A01*
JANUARY 2025
MN004863A01-AT
© 2025 Motorola Solutions, Inc. All Rights Reserved.

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Summary of Contents for Motorola solutions APX 1000i 2

  • Page 1 APX™ TWO-WAY RADIOS APX 1000i Model 2 User Guide *MN004863A01* JANUARY 2025 MN004863A01-AT © 2025 Motorola Solutions, Inc. All Rights Reserved.

  • Page 2: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 3: Table Of Contents

    MN004863A01-AT Contents Contents Intellectual Property and Regulatory Notices................2 List of Tables..........................10 Software Version........................11 Chapter 1: Read Me First......................12 1.1 Notations Used in This Manual........................12 1.2 Radio Care..............................12 1.2.1 Cleaning Your Radio..........................14 1.2.2 Cleaning the External Surface of the Radio..................14 1.2.3 Radio Service and Repair........................14 1.3 Battery Recycling and Disposal........................
  • Page 4 MN004863A01-AT Contents 4.8 Display Color Change On Channel....................... 33 Chapter 5: General Radio Operation..................34 5.1 Selecting a Zone............................34 5.2 Selecting a Radio Channel..........................34 5.3 Mode Select Feature.............................35 5.3.1 Saving a Zone and a Channel to a Softkey..................35 5.3.2 Saving a Zone and a Channel to a Button..................35 5.3.3 Accessing Multi-Codeplug........................
  • Page 5 MN004863A01-AT Contents 7.1.5.2 Requesting a Reprogram (Trunking Only)..................47 7.1.6 Dynamic Zone Programming......................47 7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel............47 7.1.6.2 Saving a Channel in the Dynamic Zone from List Selection.............48 7.1.6.3 Deleting a Channel in the Dynamic Zone................... 48 7.1.7 Zone-to-Zone Cloning..........................
  • Page 6 MN004863A01-AT Contents 7.10.3 Exiting Emergency Operation......................62 7.10.4 Exiting Emergency as Supervisor (Trunking Only)................62 7.10.5 Remote Emergency..........................63 7.10.5.1 Sending Remote Emergency to Specific Users............... 63 7.10.5.2 Manually Refreshing the Remote Emergency List..............64 7.10.5.3 Receiving Remote Emergency....................64 7.10.5.4 Filtering Remote Emergency Contacts..................64 7.10.6 Sending an Emergency Alarm......................
  • Page 7 MN004863A01-AT Contents 7.15.1 Two-Factor Authentication........................ 77 7.15.1.1 Logging in using the Two-Factor Authentication..............77 7.15.1.2 Logging out of Two-Factor Authentication................78 7.15.2 Sending a Query..........................79 7.15.3 Receiving a Query..........................80 7.16 Secure Operations............................80 7.16.1 Selecting Secure Transmissions.......................80 7.16.2 Selecting Clear Transmissions ......................80 7.16.3 Managing Encryption.........................81 7.16.3.1 Loading Encryption Keys......................
  • Page 8 MN004863A01-AT Contents 7.20.6 Locking and Unlocking a Site......................91 7.20.7 Viewing the Current Site........................92 7.20.8 Changing the Current Site......................... 92 7.21 Mission Critical Wireless Bluetooth®Bluetooth® Wireless Technology ..........92 7.21.1 PIN Authentication in Pairing......................93 7.21.1.1 Pairing the Authentication PIN when Receiving a Pairing Request........93 7.21.1.2 Pairing the Authentication PIN with the Generated Numeric PIN..........94 7.21.2 Viewing and Clearing the Bluetooth Device Information..............94 7.22 ASTRO 25 (P25) Programming Over Project 25 (POP25)................
  • Page 9 Declaration of Compliance for the Use of Distress and Safety Frequencies..........122 Technical Parameters for Interfacing External Data Sources................ 122 Limited Warranty........................123 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS................123 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:................123 II. GENERAL PROVISIONS:..........................124 III.

  • Page 10: List Of Tables

    MN004863A01-AT List of Tables List of Tables Table 1: LED Indications............................26 Table 2: TMS Status Icons............................28 Table 3: Call Type Icons............................29 Table 4: MPL Selection Mode..........................50 Table 5: Emergency Operation Scenarios....................... 62 Table 6: Parameter Editing Keys..........................112 Table 7: VHF Marine Channel List.........................

  • Page 11: Software Version

    MN004863A01-AT Software Version Software Version All the features described in the following sections are supported by the software version R35.00.00 or later. Accessing the Radio Information on page 108 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.

  • Page 12: Chapter 1: Read Me First

    MN004863A01-AT Chapter 1:  Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
  • Page 13 MN004863A01-AT Chapter 1:  Read Me First Never obstruct or cover the vent port, even with a label. ● Ensure that no oily substances come in contact with the vent port. ● If water is observed on the vent port of radio casting, dry the vent port. Otherwise, the water blocks the ●...

  • Page 14: Cleaning Your Radio

    Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis. For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer.

  • Page 15: What Your Dealer Or System Administrator Can Tell You

    MN004863A01-AT Chapter 1:  Read Me First What Your Dealer or System Administrator Can Tell If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: Is your radio programmed with any preset conventional channels? ●...

  • Page 16: Chapter 2: Getting Started

    Do not discard batteries in a fire. ● When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance.

  • Page 17: Attaching The Antenna

    MN004863A01-AT Chapter 2:  Getting Started Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1. Set the antenna in the receptacle. 2. Turn the antenna clockwise to attach to the radio. 3. To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.

  • Page 18: Turning On The Radio

    Turning On the Radio Procedure: 1. Rotate the On/Off/Volume Control Knob clockwise until you hear a click. If the power-up test is successful, the display shows Motorola Solutions logo momentarily, ● followed by the Home screen and the Codeplug Alias.

  • Page 19: Chapter 3: Radio Controls

    MN004863A01-AT Chapter 3:  Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls 16-Position Select Knob This knob is usually programmed for channel selection. On/Off/Volume Control Knob Rotate clockwise until you hear a click to turn on the radio. Rotate counterclockwise until you hear a click to turn off the radio.

  • Page 20: Programmable Features

    MN004863A01-AT Chapter 3:  Radio Controls Rotate counterclockwise to decrease the volume. LED Indicator Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Microphone Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
  • Page 21 MN004863A01-AT Chapter 3:  Radio Controls Bluetooth Configuration Allows you to access the Bluetooth menu. Bluetooth Audio Reroute Toggles the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset. Bluetooth Headset PTT Keys up the Bluetooth Headset microphone. Bluetooth Data Devices Pairs your radio with other data devices for data transfer.
  • Page 22 MN004863A01-AT Chapter 3:  Radio Controls Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list. Phone Call Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another.

  • Page 23: Assignable Settings Or Utility Functions

    MN004863A01-AT Chapter 3:  Radio Controls Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios. Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu. TMS Quick Text Selects a predefined message.

  • Page 24: Chapter 4: Status Indicators

    MN004863A01-AT Chapter 4:  Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.

  • Page 25: Accessing The Battery Info Screen

    MN004863A01-AT Chapter 4:  Status Indicators 4.1.2 Accessing the Battery Info Screen This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio. This feature must be enabled in your radio to see the information. Procedure: Batt 2.

  • Page 26: Status Icons

    MN004863A01-AT Chapter 4:  Status Indicators Table 1: LED Indications Indication Status Solid red Radio is transmitting. Blinking red Radio is transmitting at low battery condition. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error. Solid yellow Radio is receiving in both trunking and conventional clear mode.
  • Page 27 MN004863A01-AT Chapter 4:  Status Indicators Icon Description The selected channel is being monitored in conventional operation. The In-Call User Alert feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated. The radio is set at High power. The radio is set at Low power.

  • Page 28: Tms Status Icons

    MN004863A01-AT Chapter 4:  Status Indicators Icon Description Steady Bluetooth is connected to the external Bluetooth device. Blinking Bluetooth device is disconnected. Turn the Multi-Function Knob to turn the volume up or down. TMS Status Icons This feature only supports Model 3.5 and Model 2.5. Text Messaging Service (TMS) icons appear on the radio display when you send and receive text messages.

  • Page 29: Call Type Icons

    MN004863A01-AT Chapter 4:  Status Indicators Call Type Icons Table 3: Call Type Icons Icon Description A radio number. A radio number added to a Call List. A mobile number. A mobile number added to a Call List. A landline phone number. A landline phone number added to a Call List.
  • Page 30 MN004863A01-AT Chapter 4:  Status Indicators You Hear Tone Name Heard Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not al‐ lowed. Lack of Voice PTT Time When the radio ends your call after it detected there is lack of voice for 60 seconds after the PTT is pressed and hold.
  • Page 31 MN004863A01-AT Chapter 4:  Status Indicators You Hear Tone Name Heard Gurgle Dynamic Regrouping (When PTT button is pressed) a dynamic ID has been re‐ ceived. Talk Permit (When PTT button is pressed) is verifying with the system for accepting its transmissions. Unique, Low- New Message When a new message is received.

  • Page 32: Phone Call Displays And Alerts

    MN004863A01-AT Chapter 4:  Status Indicators You Hear Tone Name Heard Clear Voice At beginning of a non-coded communication. Priority Channel Received When activity on a priority channel is received. Emergency Alarm/Call When entering the emergency state. Entry Central Echo When central controller has received a request from a ra‐ dio.

  • Page 33: Display Color Change On Channel

    MN004863A01-AT Chapter 4:  Status Indicators You Hear You See When Notes A Long Tone You press the PTT button No phone Press to hang up. The radio returns and the phone system is to the Home screen. not available. The phone system is Phone busy Press to exit the phone mode and try...

  • Page 34: Chapter 5: General Radio Operation

    MN004863A01-AT Chapter 5:  General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.

  • Page 35: Mode Select Feature

    MN004863A01-AT Chapter 5:  General Radio Operation Positions of ChUp ChDn on the display may differ each time you release the Menu Select button. Read carefully before you press. Mode Select Feature The Mode Select feature allows you to save the current zone and channel on your radio to one of the Mode Select feature menus (MS01–MS05) on a programmable side button (MS01–MS13).

  • Page 36: Accessing Multi-Codeplug

    MN004863A01-AT Chapter 5:  General Radio Operation 5.3.3 Accessing Multi-Codeplug Prerequisites: H-option must be set to enable Multi-Codeplug functionality. NOTE: Radios with older software versions require firmware update before this feature can be used. Only the administrator have the ability to program Multi-Codeplug menu when the Option is present. Multi-Codeplug Feature is not supported on Model 1.5 Portable Subscribers.

  • Page 37: Receiving And Responding To A Private Call (Trunking Only)

    MN004863A01-AT Chapter 5:  General Radio Operation For Trunking system, the display shows the caller alias or ID. ● Procedure: 1. Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2. Wait for the Talk Permit Tone. Then, press the PTT button to respond to the call. The LED lights up solid red.

  • Page 38: Methods To Make A Radio Call

    MN004863A01-AT Chapter 5:  General Radio Operation Methods to Make a Radio Call You can select a zone, channel, subscriber ID, or talkgroup by using: The 16-Position Select Channel Knob. ● A preprogrammed button. ● The Contacts list (see Viewing Details of a Contact on page 52).

  • Page 39: Making An Enhanced Private Call (Trunking Only)

    MN004863A01-AT Chapter 5:  General Radio Operation 5. Press and hold the PTT button to talk. Release the PTT button to listen. 6. Press to return to the Home screen. 5.5.3 Making an Enhanced Private Call (Trunking Only) Prerequisites: Your radio must be preprogrammed to allow you to use this feature. When and where to use: This feature allows you to send an individual Call Alert Page if there is no answer from the target radio.

  • Page 40: Switching Between Repeater Or Direct Operation Button

    MN004863A01-AT Chapter 5:  General Radio Operation 6. Press to return to the Home screen. Result: See Phone Call Displays and Alerts on page 32 for more information if your call is not answered. Switching Between Repeater or Direct Operation Button The Repeater Operation increases the radio coverage area by connecting with other radios through a repeater. The transmit and receive frequencies are different.

  • Page 41: Monitoring Conventional Mode

    MN004863A01-AT Chapter 5:  General Radio Operation d. Press and hold the PTT button to transmit. The LED lights up solid red. e. Release the PTT button to receive (listen). 5.7.2 Monitoring Conventional Mode This feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch. Thus, you can listen to another active user on the channel.

  • Page 42: Chapter 6: Additional Performance Enhancement

    MN004863A01-AT Chapter 6:  Additional Performance Enhancement Chapter 6 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio.

  • Page 43: P25 Digital Vehicular Repeater System

    Chapter 6:  Additional Performance Enhancement P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.

  • Page 44: Chapter 7: Advanced Features

    MN004863A01-AT Chapter 7:  Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.

  • Page 45: Talkgroup Call Feature (Conventional Only)

    MN004863A01-AT Chapter 7:  Advanced Features 5. Release the PTT button to listen. 6. Press to return to the Home screen. 7.1.2 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel.

  • Page 46: Making Priority Dispatch Calls

    MN004863A01-AT Chapter 7:  Advanced Features 3. Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received . The radio returns to normal dispatch operation. If no acknowledgment is received, you hear a low-pitched tone and the display shows acknowledge 4.

  • Page 47: Classification Of Regrouped Radios

    MN004863A01-AT Chapter 7:  Advanced Features 7.1.5.1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories. Select Enabled Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position. Select Disabled Select-disabled radios cannot change channels while dynamically regrouped.

  • Page 48: Saving A Channel In The Dynamic Zone From List Selection

    MN004863A01-AT Chapter 7:  Advanced Features 3. Perform one of the following actions: Press the Menu Select button below to select. ● Press the Menu Select button below to exit. Exit ● If you have selected one of the Dynamic Zone Channels list, the display returns to Home screen with the selected <# Dynamic Zone Channels>...

  • Page 49: Zone-To-Zone Cloning

    MN004863A01-AT Chapter 7:  Advanced Features 7.1.7 Zone-to-Zone Cloning Zone Cloning clones conventional zones from one radio to another. You can select the followings zones from a source radio and clone them into a target radio. Clone enabled zones ● Dynamic Zones ●...

  • Page 50: Multiple Private Line

    MN004863A01-AT Chapter 7:  Advanced Features 7.1.8 Multiple Private Line Multiple Private Line (MPL) is a feature that allows user to modify the PL/DPL codes of the current mode by selecting from a predefined list of codes. For the purpose of accessing different communication sub-groups, repeaters and others, user no longer need to program multiple channels of the same frequency with different PL/DPL codes.

  • Page 51: Contacts

    MN004863A01-AT Chapter 7:  Advanced Features Contacts This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias.

  • Page 52: Adding A Contact To A Call List

    MN004863A01-AT Chapter 7:  Advanced Features If the call reaches the maximum ring time, the call ends. 7.3.2 Adding a Contact to a Call List Procedure: and press the Menu Select button directly below Cnts Cnts The entries are alphabetically sorted. to the entry you want to add and press the Menu Select button directly below Optn Add to CallLst...

  • Page 53: Scan Lists

    MN004863A01-AT Chapter 7:  Advanced Features View and press the Menu Select button directly below Result: The display shows all the numbers associated with the entry. Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group.

  • Page 54: Changing The Scan List Status

    MN004863A01-AT Chapter 7:  Advanced Features Press the Top Side button to add and/or change the priority of the currently displayed channel in ● the scan list. Press the Menu Select button directly below to delete the currently displayed channel from the ●...

  • Page 55: Scan

    MN004863A01-AT Chapter 7:  Advanced Features A Scan icon indicates that the current channel is in the scan list as a non-priority channel. The LED ● lights up solid green. A Priority-One Channel Scan icon indicates that the current channel is in the scan list as the ●...

  • Page 56: Restoring A Nuisance Channel

    MN004863A01-AT Chapter 7:  Advanced Features If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel. Procedure: When the radio is locked onto the channel to be deleted, perform one of the following actions: Press the preprogrammed Nuisance Delete button.

  • Page 57: Recent Calls

    MN004863A01-AT Chapter 7:  Advanced Features Do one of the following to send a call alert page: NOTE: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire. You hear the Menu Inactive Exit Tone upon feature exit.

  • Page 58: Viewing Recent Calls

    MN004863A01-AT Chapter 7:  Advanced Features Emergency Call (Incoming Only) ● NOTE: The Log Dispatch Calls Enable field need to be enabled in Customer Programming Software (CPS) for your radio to log the dispatch call. 7.7.1 Viewing Recent Calls Do one of the following to view recent calls. You can use the options interchangeably depending on your preference and the programmed functions.

  • Page 59: Instant Recall

    MN004863A01-AT Chapter 7:  Advanced Features Option Actions Deleting non-emergency calls a. Press Optn. b. Select Delete Calls. c. Select Non-Emer Calls. d. Press Yes. Result: When you have successfully deleted all calls, your display shows All calls deleted and the Recent Calls list is empty.

  • Page 60: In-Call User Alert

    MN004863A01-AT Chapter 7:  Advanced Features to the required call and press the Menu Select button directly below Play Radio playback the selected call and auto playback the saved calls in chronological order. d. Press the Menu Select button directly below Stop to stop the radio playback.

  • Page 61: Quik Call Ii

    MN004863A01-AT Chapter 7:  Advanced Features Quik Call II This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission from the dispatcher or a radio. The broadcasting dispatcher or radio user can select this programmed Quik Call II tone transmission to be sent to an individual talkgroup or over the entire system.

  • Page 62: Special Considerations For Emergency Operation

    MN004863A01-AT Chapter 7:  Advanced Features Non-Tactical/Revert for Trunking System The radio reverts to the programmed emergency talkgroup (trunking system) or channel (conventional system) to send an alarm and/or make an emergency call. For more information, contact your system administrator. 7.10.1 Special Considerations for Emergency Operation The following scenarios apply during Emergency operation: Table 5: Emergency Operation Scenarios...

  • Page 63: Remote Emergency

    MN004863A01-AT Chapter 7:  Advanced Features Procedure: Perform one of the following actions: If… Then… If the emergency mode is initi‐ press and hold the Side Button 1 and press the Emergency ated by other radios, button. If the emergency mode is initi‐ Perform one of the following actions: ated by the Supervisor, Press and hold the Emergency button.

  • Page 64: Manually Refreshing The Remote Emergency List

    MN004863A01-AT Chapter 7:  Advanced Features If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification. 7.10.5.2 Manually Refreshing the Remote Emergency List Procedure: 1. Press the programmed Remote Emergency button. 2. To refresh the remote emergency list, press Rfsh. Result: Your radio displays List refreshed followed by the updated remote emergency list.

  • Page 65: Sending An Emergency Call (Trunking Only)

    MN004863A01-AT Chapter 7:  Advanced Features The radio sounds a short low-pitched tone to indicate that the selected channel does not support ● emergency and rejects to launch emergency mode. The display shows , if the No emergency selected channel does not support emergency. Result: When you receive the dispatcher’s acknowledgment, the display shows Ack received...

  • Page 66: Sending An Emergency Alarm With Emergency Call

    MN004863A01-AT Chapter 7:  Advanced Features A tone sounds to indicate that the selected channel does not support emergency and rejects to ● launch emergency mode. 2. The microphone remains active for the hot mic time specified in the radio's codeplug programming. 3.

  • Page 67: Sending A Silent Emergency Alarm

    MN004863A01-AT Chapter 7:  Advanced Features You receive the dispatcher acknowledgment. The display shows Ack received ● You receive no acknowledgment. The display shows No acknowledge ● If unsuccessful, a tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode.

  • Page 68: Entering Fireground Zone Channel (Conventional)

    MN004863A01-AT Chapter 7:  Advanced Features Response to Evacuation commands ● Pressing the PTT button to make voice transmission ● Sending an Emergency Alarm and Call ● Entering or Exiting a Trunking Talkgroup ● 7.11.1 Entering Fireground Zone Channel (Conventional) Procedure: 1.

  • Page 69: Sending Evacuation Tone

    MN004863A01-AT Chapter 7:  Advanced Features Press the PTT button. PTT button must be configured in Customer Programming Software (CPS) ● to enable this function. The radio cancels the indications, a tone sounds and the radio sends an acknowledgment to the command terminal.

  • Page 70: User Login Feature

    MN004863A01-AT Chapter 7:  Advanced Features d. Press to confirm the displayed channel. One of the following scenarios occur: In ARS Server Mode, the display shows the zone and ARS server channel. ○ In ARS Non-Server Mode, the display shows the zone and ARS non-server channel. ○...

  • Page 71: Logging Out

    MN004863A01-AT Chapter 7:  Advanced Features Wait for the logged in confirmation screen. If the login process is successful, the display shows the ● successful user login indicator (IP indicator) icon and , with Logged in Logt Pscd NOTE: To cancel the login process and return to the initial user login screen, press the Back button.

  • Page 72: Priority Status And Request Reply For New Text Messages

    MN004863A01-AT Chapter 7:  Advanced Features Each Quick Text message has a maximum length of 50 characters. You can select the required text from the Quick Text. Procedure: 1. Perform one of the following actions: To access this feature using the preprogrammed button, press the preprogrammed Quick Text ●...

  • Page 73: Removing A Priority Status From A Text Message

    MN004863A01-AT Chapter 7:  Advanced Features 7.14.2.2 Removing a Priority Status from a Text Message Procedure: 1. Press the Menu Select button directly below Optn Mark as Normal and press the Menu Select button directly below to remove the priority status from the message. Result: The display shows the normal message icon on the label bar.

  • Page 74: Receiving A Text Message

    MN004863A01-AT Chapter 7:  Advanced Features No Req Reply and press the Menu Select button directly below to remove the reply status icon. Result: The display shows the normal message icon on the label bar. 7.14.2.7 Receiving a Text Message When and where to use: NOTE: When you receive a message that is flagged with the Request Reply icon, you must manually respond to the sender that you have received the message.

  • Page 75: Replying To A Received Text Message

    MN004863A01-AT Chapter 7:  Advanced Features Select Back to return to the previous screen. ● NOTE: The icon at the top right corner of the screen indicates the status of the message. See Status Indicators on page 24 for more information. 7.14.2.9 Replying to a Received Text Message When and where to use: NOTE: The original date and time stamp, address, and message content is automatically appended to...

  • Page 76: Sending A Sent Text Message

    MN004863A01-AT Chapter 7:  Advanced Features While on the view message screen, press the Menu Select button directly below Optn or select Back button to access the options. Select Optn to configure the message settings. ● Select to delete the message. ●...

  • Page 77: Astro 25 Advanced Messaging Solution

    ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.

  • Page 78: Logging Out Of Two-Factor Authentication

    MN004863A01-AT Chapter 7:  Advanced Features Press and hold to scroll through the list of predefined usernames at a fast scroll rate. ● Press the Menu Select button directly below to select the predefined username. If the selected predefined username has more than the maximum allowed characters, or an invalid character in it, the display shows momentary Invalid ID 3.

  • Page 79: Sending A Query

    MN004863A01-AT Chapter 7:  Advanced Features 2. Select to clear all your private data or select to keep your private data. If you select , the display shows momentary Private data cleared 7.15.2 Sending a Query Prerequisites: This feature is available for radio users who have successfully logged in with the Two-Factor Authentication. Query is a special form of Quick Text marked with a flag that is replied or dispatched in normal TMS message.

  • Page 80: Receiving A Query

    MN004863A01-AT Chapter 7:  Advanced Features If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen. NOTE: The server responds to your query with the required report in text messages. You can append a priority status and/or a request reply to your message.

  • Page 81: Managing Encryption

    MN004863A01-AT Chapter 7:  Advanced Features If the selected channel is preprogrammed for secure-only operation, when you press the PTT ● button, you hear an invalid mode tone and the display shows Secure TX only The radio does not transmit until you set the Secure/ Clear switch to the secure position. ●...

  • Page 82: Selecting Encryption Keys

    MN004863A01-AT Chapter 7:  Advanced Features 7.16.3.3 Selecting Encryption Keys Procedure: 2. Press the Menu Select button directly below The display shows the last user-selected and stored encryption key, and the available menu selections. to scroll through the encryption keys. 4. Perform one of the following actions: Press the Menu Select button directly below to save the newly selected key and return to the ●...

  • Page 83: Erasing Encryption Keys

    MN004863A01-AT Chapter 7:  Advanced Features 7.16.3.5 Erasing Encryption Keys Do one of the following to erase the selected encryption keys. You can use the options interchangeably depending on your preference and the programmed functions. Procedure: Erasing the selected encryption keys using the radio menu: Eras and press the Menu Select button directly below Eras...

  • Page 84: Radio Inhibit

    MN004863A01-AT Chapter 7:  Advanced Features 7.17 Radio Inhibit This feature allows the system administrator to put a radio into a nonfunctional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes. NOTE: If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a nonfunctional state when the missing radio roams to another system.

  • Page 85: Location Format

    MN004863A01-AT Chapter 7:  Advanced Features Programmable Waypoints Programmed Waypoints Destination ● Only the alias is editable, not the coordinates. The Home and Destination coordinates are edita‐ ble. Coordinates can be deleted one at a time, or all at Coordinates cannot be deleted. once.

  • Page 86: Selecting Location Format

    MN004863A01-AT Chapter 7:  Advanced Features Press the Menu Select button directly below Optn Turn On GPS and press the Menu ● Select button directly below The front display shows the MGRS or latitude/longitude location, time, and date of the last successful location fix.

  • Page 87: Viewing A Saved Waypoint

    MN004863A01-AT Chapter 7:  Advanced Features 3. Press the Menu Select button directly below once you are done. One of the following scenarios occur: The display shows Current loc saved as <Waypoint name> ● The display shows Current loc saved as [Home] ●...

  • Page 88: Deleting All Saved Waypoints

    MN004863A01-AT Chapter 7:  Advanced Features 5. Press the Menu Select button directly below to delete the waypoint or press the Menu Select button directly below to return to the Waypoints main screen. Result: The display shows <Waypoint name>deleted 7.18.9 Deleting All Saved Waypoints Prerequisites: Ensure your radio shows the current location on the screen.

  • Page 89: Mission Critical Geofence (Astro 25 Trunking)

    MN004863A01-AT Chapter 7:  Advanced Features If there is a solid location signal during Emergency operation, the current location and the location information received is saved as Emergency and Last Known Location respectively. 7.19 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows your radio to use the Global Positioning System (GPS) receiver to determine its location at frequent intervals, and evaluate if the radio is within the Geofence area in real time.

  • Page 90: Mission Critical Geofence

    MN004863A01-AT Chapter 7:  Advanced Features When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup. The radio display shows the new channel together with Voice Announcement to indicate the changes. Voice Announcement of the new channel only works if that channel is configured with Voice Announcement. 7.19.2 Mission Critical Geofence This feature allows the radio to use the GPS receiver to determine radio location at frequent intervals and...

  • Page 91: Imbalanced Coverage

    MN004863A01-AT Chapter 7:  Advanced Features During failsoft operation, your radio transmits and receives in conventional operation on a predetermined frequency. You hear a medium-pitched tone and the display shows Failsoft When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation.

  • Page 92: Viewing The Current Site

    This feature allows you to extend your radio functionality by connecting to external Bluetooth accessories. Use Motorola Solutions proprietary Operations Critical Wireless (OCW) devices with radios during critical operations. Other Bluetooth devices may or may not perform to the required standard.

  • Page 93: Pin Authentication In Pairing

    MN004863A01-AT Chapter 7:  Advanced Features Headset (HSP) ● Dial Up Networking (DUN) ● Personal Area Networking (PAN) ● Serial Port (SPP) ● General Attribute Profile (GATT) ● 7.21.1 PIN Authentication in Pairing This feature allows your radio to verify the correct device to pair with using PIN authentication. NOTE: The PIN authentication method is only applicable for Bluetooth version 2.1 and above.

  • Page 94: Pairing The Authentication Pin With The Generated Numeric Pin

    MN004863A01-AT Chapter 7:  Advanced Features 7.21.1.2 Pairing the Authentication PIN with the Generated Numeric PIN Prerequisites: Follow the procedure in Searching and Pairing the Bluetooth Device to search for available Bluetooth devices. Start pairing with the Authentication PIN by following the steps described next. Procedure: to the required device.

  • Page 95: Astro 25 (P25) Programming Over Project 25 (Pop25)

    MN004863A01-AT Chapter 7:  Advanced Features 6. Press the Menu Select button directly below to proceed delete the device or to exit this function and return to previous screen. Result: If the device is deleted successfully, the display shows <Device Friendly Name> cleared indicate clearing is successful.

  • Page 96: Voice Announcement

    MN004863A01-AT Chapter 7:  Advanced Features If you choose to reject, the display shows Upg Aborted . The radio continues to function with the current ● configuration until it gets reprogrammed. NOTE: If your radio has problems upgrading over-the-air, consult a qualified technician for details. 7.23 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the...

  • Page 97: Sending Ssa Notification To All Sites

    MN004863A01-AT Chapter 7:  Advanced Features to select the desired Alert Alias and press the Menu Select button directly below Send The display shows Sending req If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows failed If the request is successful, the display shows Req successful...

  • Page 98: Stopping Ssa Notification Of A Single Site

    MN004863A01-AT Chapter 7:  Advanced Features 2. Press the Menu Select button directly below The display shows the Site Alert screen. Start Alert and press the Menu Select button directly below The display shows the Select Site screen. and press the Menu Select button directly below [All Avail] The display shows the Select Alert screen.

  • Page 99: Stopping Ssa Notification Of All Sites

    MN004863A01-AT Chapter 7:  Advanced Features 7.24.5 Stopping SSA Notification of All Sites Procedure: 2. Press the Menu Select button directly below The display shows the Site Alert screen. Stop Alert and press the Menu Select button directly below The display shows the Select Site screen. [All Sites] and press the Menu Select button directly below Send...

  • Page 100: Wi-Fi

    MN004863A01-AT Chapter 7:  Advanced Features 7.25 Wi-Fi You can connect your radio to a Wi-Fi network for wireless programming and SmartConnect features. Your service administrator programs the Wi-Fi Service Set Identifier (SSID) or network name that your radio can connect to. 7.25.1 Turning Wi-Fi On or Off Procedure:...

  • Page 101: Utilities

    MN004863A01-AT Chapter 7:  Advanced Features No available networks or connection with one of the networks failed. If the radio is Wi-Fi connected, you see a Wi-Fi signal strength indicator, on the . 7.26 Utilities This chapter explains the operations of the utility functions available in your radio. 7.26.1 Selecting the Power Level This feature enables you to select the power level at which your radio transmits.

  • Page 102: Enabling And Disabling The Radio Alias

    MN004863A01-AT Chapter 7:  Advanced Features a. Press the preprogrammed Profile button. to scroll through the menu selections. c. Press the Menu Select button directly below to select the required radio profile, or press the Menu Select button directly below Exit to exit the screen without making any changes.

  • Page 103: Controlling The Display Backlight

    MN004863A01-AT Chapter 7:  Advanced Features c. Press the Menu Select button directly below to select the radio profile with the required speaker routing or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen.

  • Page 104: Turning The Controls And Buttons Tones On Or Off

    MN004863A01-AT Chapter 7:  Advanced Features 7.26.7 Turning the Controls and Buttons Tones On or Off When and where to use: You can enable and disable the tones of Navigation buttons and controls if needed. Procedure: Turning the tones on or off using the preprogrammed Mute button: ●...

  • Page 105: Adjusting The Squelch Level

    MN004863A01-AT Chapter 7:  Advanced Features 2. Release the PTT button. The timer resets. 3. To re-transmit, press the PTT button. The time-out timer restarts and the LED lights up solid red. 7.26.10 Adjusting the Squelch Level The Adjustable Fine Tune Squelch feature allows you to adjust the desired squelch level of the radio between level 0 and 15.

  • Page 106: Using Conventional Squelch Operation Features

    MN004863A01-AT Chapter 7:  Advanced Features Option Result Normal Squelch You hear any digital traffic having the correct net‐ work access code. Selective Switch You hear any digital traffic having the correct net‐ work access code and correct talkgroup. 7.26.11.1 Using Conventional Squelch Operation Features Procedure: 2.

  • Page 107: Smart Ptt (Conventional Only)

    MN004863A01-AT Chapter 7:  Advanced Features 7.26.14 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel. The following table shows the variations of Smart PTT.

  • Page 108: Disabling Transmit Inhibition

    MN004863A01-AT Chapter 7:  Advanced Features Press the Transmit Inhibit programmable button. ● NOTE: If the user has disabled TX Inhibit using the menu and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value. The display shows Tx inhibit on .

  • Page 109: Viewing The Ip Information

    MN004863A01-AT Chapter 7:  Advanced Features Expansion Board Type (optional) ● MFK Secondary Function ● DSP Version ● KG (Secure Algorithm) ● Serial Number ● Flash Size and Type ● RF Band(s) ● Processor Version ● Option Board Serial Number (optional) ●...

  • Page 110: Viewing The Control Assignments

    MN004863A01-AT Chapter 7:  Advanced Features to scroll through the various information. ● Press the Menu Select button directly below Back to return to the previous screen. ● Press to return to the Home screen. ● 7.26.16.3 Viewing the Control Assignments When and where to use: This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel.

  • Page 111: Initiating The Fpp Feature

    The radio displays Radio Param Zn/Ch Param 7.26.17.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.

  • Page 112: Changing A Channel Parameter

    MN004863A01-AT Chapter 7:  Advanced Features 5. Press to select the required channel and press SEL to access the channel parameter. The radio displays the channel parameter screen. 6. Press to select the required channel parameter. 7.26.17.4 Changing a Channel Parameter Procedure: 1.
  • Page 113 MN004863A01-AT Chapter 7:  Advanced Features Parameter Editing Keys Value Tx NAC to increment or decrement entry and to move cursor within parameter value. Rx NAC Rx Type Perform one of the following: ANALOG/ DIGITAL/ to toggle between valid entries. ● MIXED Tx Type ANALOG/...

  • Page 114: Chapter 8: Accessories

    MN004863A01-AT Chapter 8:  Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.

  • Page 115: Legal And Compliance Statements

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 116: Important Safety Information

    The device must accept any interference received, including interference that may cause undesired ● operation. Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void ● the authority of the user to operate this equipment.

  • Page 117: Applying For Canadian License

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).

  • Page 118: Ised Wlan Statement

    MN004863A01-AT Legal and Compliance Statements ISED WLAN Statement CAUTION: 1. The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; 2. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250–5350 MHz and 5470–5725 MHz shall be such that the equipment still complies with the e.i.r.p.

  • Page 119: Maritime Radio Use In The Vhf Frequency Range

    MN004863A01-AT Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.

  • Page 120: Table 7: Vhf Marine Channel List

    MN004863A01-AT Maritime Radio Use in the VHF Frequency Range in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 ○ MHz frequency band, and in the semiduplex mode on the two frequency channels specified in the table below. ○...
  • Page 121 MN004863A01-AT Maritime Radio Use in the VHF Frequency Range 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 –...

  • Page 122: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    MN004863A01-AT Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 5.4. Technical Parameters for Interfacing External Data Sources RS232...

  • Page 123: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 124: Ii. General Provisions

    This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product. Repair, replacement, or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.

  • Page 125: Vi. Patent And Software Provisions

    1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2. that MOTOROLA SOLUTIONS will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and 3.

  • Page 126: Viii. For Australia Only

    This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.

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