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NOTE:
A NOTE indicates important information that helps you make better use of your product.
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
A WARNING indicates a potential for property damage, personal injury, or death.
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
For more information, see Create a USB recovery drive for Windows.
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum capacity of 16 GB is required to create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for latest instructions.
Computer model
Alienware m15
Table 1. Dimensions and weight
Description | Values | ||||
Height: | Front | 17.90 mm (0.70 in.) | |||
Rear | 19.99 mm (0.78 in.) | ||||
Width | 362.50 mm (14.27 in.) | ||||
Depth | 275 mm (10.85 in.) | ||||
Weight (minimum) | 2.20 kg (4.85 lbs) NOTE: The weight of your computer depends on the configuration ordered and the manufacturing variability. |
Table 2. Processor specifications
Features | Values | |
Processor | 8th Generation Intel Core i5 | 8th Generation Intel Core i7 |
Wattage | 45 W | 45 W |
Core count | 4 | 6 |
Thread count | 8 | 12 |
Speed | Up to 4 GHz | Up to 4.1 GHz |
L2 cache | 1 MB | 1.5 MB |
L3 cache | 9 MB | 9 MB |
Integrated graphics | Intel UHD graphics 630 | Intel UHD graphics 630 |
Table 3. Chipset specifications
Features | Values |
Chipset | HM 370 |
Processor | 8th Generation Intel Core i5/i7 |
DRAM bus width | 64-bit |
Flash EPROM | 16 MB |
PCIe bus | PCIe Gen3 |
External bus frequency | 8 GT/s |
Table 4. Memory specifications
Features | Values |
Slots | Two SODIMM slots |
Type | DDR4 |
Speed | 2666 MHz |
Maximum memory | 32 GB |
Minimum memory | 8 GB |
Memory per slot | 4 GB, 8 GB, and 16 GB |
Configurations supported |
|
Table 5. External ports and connectors specifications
Features | Values |
Network | One RJ-45 port |
USB |
|
Audio | One headset port |
Video |
|
Media-card reader | Not supported |
Power adapter port | 7.4 mm DC_IN |
Security | Noble lock |
Table 7. Internal ports and connectors specifications
Features | Values |
M.2 |
|
Ethernet
Table 8. Ethernet specifications
Features | Values |
Model number | Killer E2500 PCI-E Gigabit Ethernet Controller |
Transfer rate | 10/100/1000 Mbps |
Wireless module
Table 9. Wireless module specifications
Features | Values | |
Model number | Qualcomm QCA61x4A (DW1820) | Killer 1550 |
Transfer rate | 867 Mbps (maximum) | 1733 Mbps (maximum) |
Frequency bands supported | Dual band 2.4 GHz/5 GHz | Dual band 2.4 GHz/5 GHz |
Wireless standards | Wi-Fi 802.11b/g/a/n/ac | Wi-Fi 802.11b/g/a/n/ac |
Encryption |
|
|
Bluetooth | Bluetooth 4.2 | Bluetooth 5.0 |
Table 10. Audio specifications
Features | Values | |
Type | 4 channel High Definition Audio | |
Controller | Realtek ALC3281-CG | |
Stereo conversion | Supported | |
Internal interface | High-definition audio interface | |
External interface | Universal Audio Jack supports Headset/Headphone/Line-out/Microphone/Line-in function | |
Speakers | Supported | |
Internal speaker amplifier | Supported | |
External volume controls | Supported | |
Speaker output: | Average | 2 W |
Peak | 2.5 W | |
Subwoofer output | Not supported | |
Microphone | Digital-array microphones in camera assembly |
Your computer supports one of the following configurations:
NOTE: The primary drive of your computer varies depending on the storage configuration.
For computers:
Table 11. Storage specifications
Storage type | Interface type | Capacity |
One 2.5-inch hard drive | SATA AHCI 6 Gbps | Up to 1 TB |
One M.2 2230/2280 solid-state drive | SATA AHCI 6 Gbps/PCIex4 NVMe | Up to 1 TB |
One M.2 2280 Intel Optane storage | PCIex4 NVMe up to 32 Gbps | Up to 118 GB |
Table 12. Keyboard specifications
Features | Values |
Type | 4-zone RGB backlit keyboard |
Layout | QWERTY |
Number of keys |
|
Size |
|
Shortcut keys | Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. NOTE: You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program. |
Table 13. Camera specifications
Features | Values | |
Number of cameras | One | |
Type | FHD fixed focus | |
Location | Front camera | |
Sensor type | CMOS sensor technology | |
Resolution: | Still image | 2.0 megapixel (FHD) |
Video | 1920 x 1080 (FHD) at 30 fps | |
Diagonal viewing angle | 74.9 degrees |
Table 14. Touchpad specifications
Features | Values |
Resolution: | |
Horizontal | 1229 |
Vertical | 749 |
Dimensions: | |
Horizontal | 105 mm (4.13 in.) |
Vertical | 65 mm (2.56 in.) |
Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com.
Table 15. Power adapter specifications
Features | Values | |
Type | 130 W | 180 W |
Diameter (connector) | 7.4 mm | 7.4 mm |
Input voltage | 100 VAC-240 VAC | 100 VAC-240 VAC |
Input frequency | 50 Hz-60 Hz | 50 Hz-60 Hz |
Input current (maximum) | 1.80 A | 2.34 A |
Output current (continuous) | 6.70 A | 9.23 A |
Rated output voltage | 19.50 VDC | 19.50 VDC |
Temperature range: | ||
Operating | 0°C to 40°C (32°F to 104°F) | –40°C to 70°C (–40°F to 158°F) |
Storage | –40°C to 70°C (–40°F to 158°F) | –40°C to 70°C (–40°F to 158°F) |
NOTE: Alienware m15 supports Hybrid power feature during heavy loading. For more information, see Hybrid power.
Table 16. Battery specifications
Features | Values | ||
Type | 4-cell "smart" lithium-ion (60 WHr) | 6-cell "smart" lithium-ion (90 WHr) | |
Voltage | 15.20 VDC | 11.40 VDC | |
Weight (maximum) | 0.25 kg (0.56 lb) | 0.37 kg (0.81 lb) | |
Dimensions: | Height | 11.60 mm (0.46 in.) | 11.60 mm (0.46 in.) |
Width | 222.20 mm (8.75 in.) | 332.65 mm (13.09 in.) | |
Depth | 74.20 mm (2.92 in.) | 74.20 mm (2.92 in.) | |
Temperature range: | Operating | 0°C to 35°C (32°F to 95°F) | 0°C to 35°C (32°F to 95°F) |
Storage | –40°C to 65°C (–40°F to 149°F) | –40°C to 65°C (–40°F to 149°F) | |
Operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | ||
Charging time (approximate) | 4 hours (when the computer is off) | 4 hours (when the computer is off) | |
Life span (approximate) | 300 discharge/charge cycles | 300 discharge/charge cycles | |
Coin-cell battery | CR-2032 | CR-2032 |
NOTE: Alienware m15 supports Hybrid power feature during heavy loading. For more information, see Hybrid power.
Table 17. Display specifications
Features | Values | |||||||||
Type | 15.6-inch non-touch screen Full High Definition (FHD) | 15.6-inch non-touch screen Ultra High Definition (UHD) | ||||||||
Panel technology | Wide Viewing angle (WVA) | Wide Viewing angle (WVA) | ||||||||
Luminance (typical) | 300 nits | 300 nits | ||||||||
Dimensions (active area): | Height | 344.16 mm (13.54 in.) | 344.21mm (13.55 in.) | |||||||
Width | 193.59 mm (7.62 in.) | 193.62 mm (7.62 in.) | ||||||||
Diagonal | 394.87 mm (15.60 in.) | 394.92 mm (15.60 in.) | ||||||||
Native resolution | 1920 x 1080 | 3840 x 2160 | ||||||||
Megapixels | 2.07 | 8.29 | ||||||||
Pixels Per Inch (PPI) | 141 | 282 | ||||||||
Contrast ratio (minimum) | 700:1 | 1000:1 | ||||||||
Response time (maximum) | 35 msec rise/fall | 35 msec rise/fall | ||||||||
Refresh rate | 60 Hz | 60 Hz | ||||||||
Horizontal view angle | +/- 85 degrees | +/- 85 degrees | ||||||||
Vertical view angle | +/- 85 degrees | +/- 85 degrees | ||||||||
Pixel pitch | 0.179 mm | 0.089 mm | ||||||||
Power consumption (maximum) | 6.2 W | 5.15 W | ||||||||
Anti-glare vs glossy finish | Anti-glare | Anti-glare | ||||||||
Touch options | No | No |
Table 18. Discrete graphics specifications
Discrete graphics | |||
Controller | External display support | Memory size | Memory type |
GTX 1050 Ti | One HDMI port, one mini-DisplayPort | 4 GB | GDDR5 |
GTX 1060 | One HDMI port, one mini-DisplayPort | 6 GB | GDDR5 |
GTX 1070 with Max-Q | One HDMI port, one mini-DisplayPort | 8 GB | GDDR5 |
Table 19. Integrated graphics specifications
Controller | External display support | Memory size | Processor |
Intel UHD Graphics 630 | One Thunderbolt 3 (USB Type-C) | Shared system memory | 8 th Generation Intel Core i5/i7 |
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 20. Computer environment
Operating | Storage | |
Temperature range | 0°C to 35°C (32°F to 95°F) | –40°C to 65°C (–40°F to 149°F) |
Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non-condensing) |
Vibration (maximum) | 0.66 GRMS | 1.30 GRMS |
Shock (maximum) | 110 G† | 160 G‡ |
Altitude (maximum) | –15.2 m to 3,048 m (–50 ft to 10,000 ft) | –15.2 m to 10,668 m (–50 ft to 35,000 ft) |
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
The Hybrid power feature enables your computer to function optimally during the following instances of heavy loading.
Examples of heavy loading include:
When during instances of heavy loading, system performance is maintained through hybrid power. Hybrid power coordinates the power drawn from the power adapter and battery, allowing power to be drawn from the battery for up to five percent per hour with the power adapter plugged in. This feature is disabled when the battery falls below 20 percent charge.
The following table shows the different scenarios and benefits of hybrid power:
Table 21. Hybrid power feature description
Battery capacity | Feature description |
100%~20% | When the battery charge reaches 100 percent and the power adapter is plugged in, battery stops charging to avoid lithium-ion degradation. Under heavy loading, hybrid power is enabled and battery charge will deplete to maintain system performance. If your computer is no longer under heavy load, battery will resume charging. |
<20% | Hybrid function is disabled. Computer will throttle during heavy loading and may encounter performance issues. |
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
NOTE: You can define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.
Table 22. List of keyboard shortcuts
Keys | Description |
![]() | Disconnect Alienware Graphics Amplifier |
![]() | Disable/enable wireless |
![]() | Mute audio |
![]() | Decrease volume |
![]() | Increase volume |
![]() | Switch to external display |
![]() | Decrease brightness |
![]() | Increase brightness |
![]() | Disable/enable touch pad |
![]() | Disable/enable AlienFX |
Table 23. List of Macro keys
Keys | Description |
![]() | Macro keys NOTE: You can configure modes and assign multiple tasks for the macro keys on the keyboard. |
Alienware Command Center (AWCC) provides a single interface to customize and enhance the gaming experience. The AWCC dashboard displays most recently played or added games, and provides game-specific information, themes, profiles, and access to computer settings. You can quickly access settings such as game-specific profiles and themes, lighting, macros, and audio that are critical to the gaming experience.
AWCC also supports AlienFX 2.0. AlienFX enables you to create, assign, and share game-specific lighting maps to enhance the gaming experience. It also enables you to create your own individual lighting effects and apply them to the computer or attached peripherals. AWCC embeds Peripheral Controls to ensure a unified experience and the ability to link these settings to your computer or game.
AWCC supports the following features:
AWCC also supports Sound Management, Thermal Controls, CPU, GPU, Memory (RAM) monitoring, For more information about AWCC, see the Alienware Command Center Online Help.
Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Table 24. Alienware products and online self-help resources
Self-help resources | Resource location |
Information about Alienware products and services | www.alienware.com |
My Dell | ![]() |
Tips | ![]() |
Contact Support | In Windows search, type Contact Support, and press Enter. |
Online help for operating system | www.dell.com/support/windows www.dell.com/support/linux |
Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on | www.alienware.com/gamingservices |
VR Support | www.dell.com/VRsupport |
Videos providing step-by-step instructions to service your computer | www.youtube.com/alienwareservices |
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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