Milesight UG65 Manual

Packing List

Before you begin to install the UG65 LoRaWAN^® hotspot, please check the package contents to verify that you have received the items below.

If any of the above items is missing or damaged, please contact your sales representative.

Hardware Introduction

Overview

A. Front Panel

1. LED Area
   POWER: Power Indicator
   STATUS: System Indicator
   LoRa: LoRa Indicator
   Wi-Fi: Wi-Fi Indicator
   LTE: Cellular Indicator
   ETH: Ethernet Port Indicator
2. LoRaWAN®
   Antenna Connector

B. Rear Panel

3. Bracket Mounting Screws
4. SIM Slot
5. Type-C Port
6. Ethernet Port (PoE)
7. Power Connector
8. Reset Button
9. Waterproof Silicone
10. Cable Groove

Dimensions (mm)

LED Indicators

Reset Button

Hardware Installation

SIM Card Installation (Cellular Version Only)

1. Use a screwdriver to open the protective cover on the back panel of UG65.
2. Insert the SIM card into the device according to the direction icon on the device. If you need to take out the SIM card, press into the SIM card and it will pop up automatically.

Note: Only when the PN on the device label includes "-LXXX" supports cellular.

Ethernet Cable & Power Cable Installation

1. Connect the Ethernet cable and power cable to corresponding interfaces.
2. Pass two cables through the waterproof silicone and slide into the grooves.
3. Screw the protective cover back to the device.
   

UG65 can also be powered by an 802.3af standard PoE injector or other PoE device. If both are connected, DC power is preferred.

Antenna Installation

The antenna should be installed vertically always on a site with a good signal. If you select embedded antenna mode, do not let the front panel of products faces to walls.

If you use 1.3m high gain antenna kit, fix the LoRa antenna to a pole via antenna clamp kit: pass the LoRa antenna through the antenna clamp and fix it with 4 screws, then wrap the U-bolt around a pole and fix the clamp with nuts and other accessories. After installation, connect the antenna to gateway antenna connector via the coaxial cable.

Hotspot Installation

UG65 can be mounted to a wall or a pole. Before you start, make sure that your SIM card has been inserted, your antennas have been attached and all cables have been installed.

Wall Mounting

Preparation: mounting bracket, bracket fixing screws, wall plugs, wall mounting screws and other required tools.

1. Align the mounting bracket horizontally to the desired position on the wall, use a marker pen to mark four mounting holes on the wall, and then remove the mounting bracket from the wall.
   Note: The connecting lines of adjacent points are at right angles.
2. Drill four holes with a depth of 32 mm by using your drill with a 6 mm drill bit on the positions you marked previously on the wall.
3. Insert four wall plugs into the holes respectively.
4. Mount the mounting bracket horizontally to the wall by fixing the wall mounting screws into the wall plugs.
   
5. Screw the bracket fixing screws to the back panel of the device, then hang the device to the mounting bracket on the wall.
   

Pole Mounting

Preparation: mounting bracket, bracket fixing screws, hose clamp and other required tools.

1. Loosen the hose clamp by turning the locking mechanism counter-clockwise.
2. Straighten out the hose clamp and slide it through the rectangular rings in the mounting bracket, wrap the hose clamp around the pole.
3. Use a screwdriver to tighten the locking mechanism by turning it clockwise.
   
4. Screw the bracket fixing screws to the back panel of the device, then hang the device to the mounting bracket on the pole.
   

Login the Web GUI

UG65 provides a web-based configuration interface for management. If this is the first time you configure the hotspot, please use the default settings below:

ETH IP Address: 192.168.23.150
Wi-Fi IP Address: 192.168.1.1
Wi-Fi SSID: Gateway_******
Username: admin
Password: password

Wireless Access

1. Enable wireless network connection on your computer and search for access point "Gateway_******" to connect it.
2. Open a web browser on your PC (Chrome is recommended) and type in the IP address192.168.1.1 to access the web GUI, enter the username and password, click "Login".
   
   If you enter the username or password incorrectly more than 5 times, the login page will be locked for 10 minutes.
3. After logging, select the correct antenna type according to your antenna installation and change the default password following the guide.
   
   After the guide completed, you can view system information and perform more advanced settings.
   
   Disable WLAN feature or add password after you completed all hotspot settings!
   

Wired Access

Connect PC to UG65 ETH port directly. The following steps are based on Windows 10 operating system for your reference.

1. Go to "Control Panel" → "Network and Internet" → "Network and Sharing Center", then click "Ethernet" (May have different names).
   
2. Go to "Properties" → "Internet Protocol Version 4 (TCP/IPv4) "and select "Use the following IP address", then assign a static IP manually within the same subnet of the hotspot.
   
3. Open a web browser on your PC (Chrome is recommended) and type in the IP address 192.168.23.1 50 to access the web GUI, enter the username and password, click "Login".
   If you enter the username or password incorrectly more than 5 times, the login page will be locked for 10 minutes.
   
4. After logging, select the correct antenna type according to your antenna installation and change the default password following the guide.
   
   After the guide completed, you can view system information and perform more advanced settings.
   

Network Connection

This section explains how to connect the hotspot to the network via WAN connection, Wi-Fi or cellular.

Configure the Ethernet Connection

1. Go to "Network" → "Interface" → "Port" page to select the connection type and configure Ethernet port information, click "Save & Apply" for changes to take effect.
   
2. Connect Ethernet port of hotspot to network devices like router or modem.
3. Log in the web GUI via the newly assigned IP address and go to "Status" → "Network" to check Ethernet port status.
   

Configure the Wi-Fi Connection

1. Go to "Network" → "Interface" → "WLAN" and select "Client" mode.
2. Click "Scan" to search for a Wi-Fi access point. Select the available one and click "Join Network".
   Note: please do use wired access method to access the web GUI of hotspot, or you will fail to configure Wi-Fi setting.
   
3. Type the key of Wi-Fi.
   
4. Go to "Status" → "WLAN" to check Wi-Fi status. If it shows "Connected", it means that the hotspot has connected to Wi-Fi successfully.
   
5. Go to "Network" → "Failover" → "WAN Failover" to switch the wlan0 as main interface, then gateway can use the Wi-Fi to access the Internet.
   

Configure the Cellular Connection (Cellular Version Only)

1. Go to "Network" → "Interface" → "Cellular" → "Cellular Setting" page to enable cellular settings.
2. Choose relevant network type and fill in SIM card information like APN or PIN code, click "Save" and "Apply" for changes to take effect.
   
3. Go to "Status" → "Cellular" page to view the status of the cellular connection. If it shows "Connected", it means the SIM has dialed up successfully. On the other hand, you can check the status of the LTE indicator. If it keeps on light statically, it means SIM has dialed up successfully.
   

Helium Hotspot Setup

1. Log in the web GUI, click "QR Code for Onboarding" at the top right corner or go to "Helium" → "Onboarding" page.
   
2. Fill in the wallet address in hotspot web GUI and click "Generate" to generate the QR code.
   
3. Download the "M-Hotspot" App from Google Play or Apple App Store and open the App to link your Helium wallet. When linking to the Helium wallet page, it's suggested to use Chrome browser to open the page.
   
4. Open "M-Hotspot" App, click "+Add Hotspot" and choose the hotspot from the list.
   
5. Scan the QR code on the hotspot login web GUI, then App will get the hotspot information. Click "Next".
   
6. Click "Ask for Permissions" to set hotspot location, then click "Set Location".
   
7. Set hotspot antenna gain and height according to your external antenna type, it's 2dBi by default. Click "Next" and "Register Hotspot". This registration requires $10 and it's already prepaid by Milesight.
   
8. When registering, it will skip to Helium App page, click "I Confirm" to update the info and add your hotspot to the Helium network.
   

Helium Advanced Setting

Milesight UG65 Helium hotspot provides options to get Helium process status and control.

Hotspot

This page is used for displaying the basic information of onboarding hotspot.

Onboarding

This page is used for generating QR code for onboarding and check hotspot events. You can also click the button on the top right corner to generate the QR code.

Operation

This page is used for setting Helium upgrade interval and operate the Helium process.

Packet Forwarder Configuration

UG65 has installed multiple packet forwarders including Semtech, Chirpstack-Generic MQTT broker, etc.

1. Go to "Packet Forwarder" → "General" page and click to add a network server.
   
2. Fill in the server information and enable this server. If Helium is enabled, you can enable Semtech, Chirpstack type package forwarder or remote Embedded NS at the same time.
   Note: when you add any NS or modify the NS setting and click "Save & Apply", the Helium program will reboot and disconnect for dozens of seconds.
   
3. Go to "Packet Forwarder" → "Radio" page to configure antenna type, center frequency and channels.
   The channels of the gateway and network server need to be the same.
   
4. Add the hotspot to the network server page. For more details about the network server configuration please refer to network server guide or Milesight IoT Support portal.
5. After connected, you can check connection status here.
   

Network Server Configuration

UG65 can work as network server and transmit data to Milesight IoT Cloud or other platform via MQTT/HTTP/HTTPS.

Connect UG65 to Milesight IoT Cloud

1. Go to "Packet Forwarder" → "General" page to enable the embedded network server.
   Note: when you enable and click "Save & Apply", the Helium program will reboot and disconnect for dozens of seconds.
   
2. Go to "Packet Forwarder" → "Radio" page to select the antenna type, center frequency and channels. The channels of the gateway and nodes need to be the same.
   
3. Go to "Network Server" → "General" page to enable the network server and "Milesight IoT Cloud" mode.
   
4. Log in the Milesight IoT Cloud. Then go to "My Devices" page and click "+New Devices" to add hotspot to Milesight IoT Cloud via SN. Gateway will be added under "Gateways" menu.
   
5. The hotspot is online on Milesight IoT Cloud.
   

Connect UG65 to MQTT/HTTP Server

1. Go to "Packet Forwarder" → "General" page to enable the embedded network server.
   Note: when you add any NS or modify the NS setting and click "Save & Apply", the Helium program will reboot and disconnect for dozens of seconds.
   
2. Go to "Packet Forwarder" → "Radio" page to select the antenna type, center frequency and channels.
   The channels of the gateway and nodes need to be the same.
   
3. Go to "Network Server" → "General" page to enable the network server mode.
   
4. Go to "Network Server"→"Application" to add a new application.
   
   After saving the application, you can select HTTP, HTTPS or MQTT protocol and fill in correspond server information to send data to another server.
   
5. Go to "Profiles" page to add a new profile for the device.
   
6. Go to "Device" page and click "Add" to add LoRaWAN^® node devices.
   
   
   You can also click "Bulk Import" if you want to add all nodes at once.
   
   Click "Template Download" to download template file and add device information to this file. Application and device profile should be the same as you created on web page.
   
   Import this file to add bulks of devices.
7. Go to "Packets" page to check the packets from LoRaWAN^® node devices. The type starts from "Up" means uplinks and "Dn" means downlinks.
   
   Click "Details" to check the properties and payload contents of packets.
   
   [END]

Safety Precautions

Milesight will not shoulder responsibility for any loss or damage resulting from not following the instructions of this operating guide.

• The device must not be modeled in any way.
• Do not place the device close to objects with naked flames.
• Do not place the device where the temperature is below/above the operating range.
• Do not power on the device or connect it to other electrical devices when installing.
• Check lightning and water protection when used outdoors.
• Do not connect or power the equipment using cables that have been damaged.

Documents / Resources

References

• Support : IoT Support

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Milesight UG65 Manual