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Franke Mythos Water Hub Sparkling can filter, cool and carbonize tap water. It offers the option of filtered, chilled and carbonated water from a single tap. Mythos Water Hub All-in-One can furthermore boil tap water. It offers the option of filtered, boiling, chilled and carbonated water from a single tap.
Filter
To ensure good water quality and to protect the product against limescale deposits, a filter must be connected to Franke Mythos Water Hub. The filter reduces unwanted flavor carriers and impurities in drinking water before it is dispensed by means of a flow-through process. The filter material binds heavy metal ions such as lead, copper and cadmium. The integrated activated carbon reduces unwanted turbidity, organic impurities, odors and flavors as well as chlorine residues in the filtrate. Depending on the mineralization and hardness degree of local tap water, a different kind of filter should be used.
Capacity
Franke Mythos Water Hub is equipped with a 425 g CO₂ cylinder that delivers approximately 60 liters of carbonated water. Optionally, an external CO₂ cylinder can be added for higher demands. In that case the pressure reducer of the external CO₂ cylinder has to be adjusted to 5 bar. The input pressure on the unit should never exceed 6 bar. The reservoir of the unit holds 2.2 liters of chilled water, 0.6 liters of carbonated water and an additional 4 liters of pressurized boiled water. The flow rate varies, depending on the water supply pressure and the type of tap. When chilled or carbonated water is dispensed, Franke Mythos Water Hub immediately refills with cold tap water.
Cooling principle
The temperature of the carbonated water depends on the temperature of cooled water in the reservoir. The temperature range of chilled and carbonated water is internally adjusted on the optimal temperature set.
Boiling principle (only for Franke Mythos Water Hub All-in-One system)
The temperature range of boiling water can be adjusted between 60 to 105°C. If the temperature setting is adjusted to 105°C, the tap volume is approx. 2.6 liters above 99°C. For higher output quantities, the hot water temperature will be lower while cold water flows into the boiler during the process of drawing water and begins to mix with the hot water.
Franke Mythos Water Hub does not have a separate boiling water outlet for connecting a mixing valve. If the house installation does not have a hot main water supply that can be directly connected to the tap, it is not possible to draw hot water by adjusting the single-lever mixer on the tap. Alternatively, the temperature of the boiling water can be set between 60 and 105°C using the app.
Carbonation
The CO₂ content of the carbonated water is approx. 5.0 to 5.5 g/l in optimal conditions. This value cannot be adjusted but a mixing with chilled water is possible to reach a lower degree of carbonation. After the withdrawal of carbonated water, there is a short follow-up run of chilled still water to flush the remaining CO₂ out of the line. This function prevents the tap from dripping which is caused physically due to the expansion of CO₂.
Holiday mode
A holiday mode can be activated. Therefore, the device reduces the boiling temperature to 60°C and the temperature of the chilled and carbonated water to 15°C.
Note: The taste and appearance of conditioned water is dependent on many factors e.g. the mineralization and hardness degree of local tap water.
Note: Some tap dripping is normal, especially together with carbonated water. Note: If you are on vacation for more than two weeks, it is recommended to switch off the unit. This is done via unplugging the device or switching it to holiday mode.
Note: If no conditioned water is dispensed for approximately 14 days, we recommend flushing all conditioned water options (filtered, filtered /chilled, filtered/chilled/carbonated, filtered/boiling) for one minute each. This will refill the reservoir with fresh water and ensure optimal water quality.
The package of Franke Mythos Water Hub contains the following components:
Mythos Water Hub All-in-One - content
Mythos Water Hub Sparkling - content
Mythos Water Hub All-in-One
Mythos Water Hub Sparkling
Franke Mythos Water Hub can only be connected to designated electronic taps from Franke with a compatible software version.
Check the details in the "Installation manual".
Ambient conditions
The device may only be connected to a water supply with constant drinking water quality according to local specifications and a constant flow pressure between 1 and 10 bar at a water temperature of 5°C to 30°C. The ambient temperature must be between 10°C and 32°C (climate rating: SN) with a relative air humidity of max. 75% and a max. installation altitude of 2000 m above sea level.
Connections
For the installation of Franke Mythos Water Hub, a mains water connection and a GFCI-protected separate power circuit with a suitable mains connection fused by at least 10 A and a permanent voltage supply of 220-240 VAC/50 Hz are necessary. Angle valves must already be installed.
General specifications | |
Dispensing water types | Filtered chilled water |
Filtered carbonated water | |
Filtered ambient water | |
Filtered boiling water | |
Operation | Operation via electronic tap |
Parametrization | Parametrization via app (BLE) |
Minimum installation dimensions | Height > 440 mm |
Width > 200 mm | |
Depth ≥ 550 mm | |
Weight netto (empty) | 20 kg |
Weight netto (filled) | 27 kg |
Supply voltage | 220-240 VAC/50 Hz |
Load | 7.5 A |
Plug | EU-version = Type 303A acc. to CEE7 UK version = Type G/BS 1363 British 3 Pins |
Max. power consumption | All in One: 1725 W (±10%) Sparkling: 230 W |
Standby power consumption | All in One: 19 W (cooling & boiling on) Sparkling: 5.5 W (cooling on) |
Sound pressure level (free- standing) | 37 ± 4 dB in operation mode 0 dB in standby mode |
IP rating | IPx1 |
Certifications | CE-UKCA |
Filtered chilled water | |
Volume of reservoir | 2.2 l |
Cooling principle | Direct cooling |
Temperature control range | approx. 4-10°C, not adjustable |
Flow rate w/o compensator | approx. 2.5 l/min @ 3 bar |
Cooling time | ∆T = 10 K in 8 minutes (from 20°C to 10°C) (25°C to 5°C: approx. 35 minutes) |
Filtered carbonated water | |
Volume of reservoir | 0.6 l |
Cooling principle | tank-in tank setup |
Carbonation | Carbonation system with injection Booster Pump |
Temperature control range | approx. 4-10°C, not adjustable |
Flow rate | approx. 2 l/min @ 3 bar |
Carbonation level | approx. CO content 5.0-5.5 g/l 2 |
Filtered boiling water (only All in One) | |
Volume of reservoir | 4.0 l, pressurized boiler |
Temperature control range | approx. 60-105°C, adjustable via app |
Flow rate | approx. 2 l/min @ 3 bar |
Boiling time | 15°C to 100°C: approx. 15 minutes |
Water heating energy efficiency class | A |
Filter (check the instruction manual included) | |
Filter type | Protection Filter (Franke Pro M Connect filter or Franke Clear Water filter) |
Diameter filter cartridge | 95 mm |
Height filter cartridge | 245 mm |
Filter head | Bayonet |
Filter capacity | Approx. 1700 liter at 10 °dH |
Depending on the existing infrastructure additional tools may be required, e.g. slotted screwdriver for corner valve.
Never use serrated tools in order to avoid damage. Where necessary, always use the appropriate tools for tightening the coupling.
Contamination of water-bearing parts (e.g. seals, hose connections, threads, etc.) must be strictly avoided during installation. We recommend thorough hand cleaning and avoiding skin contact with surfaces that will later be in contact with drinking water.
Placement of Franke Mythos Water Hub
Ensure sufficient space in the kitchen cabinet and easy accessibility for service and maintenance work. There must be enough space at the back of the unit for the warm air from the exhaust to escape (min. 5-10 cm). Therefore, Franke recommends a depths of min. 550 mm, a width of min. 200 mm and a height of min. 440 mm for the cabinet.
Ventilation of the kitchen cabinet
For a good performance of Franke Mythos Water Hub, the kitchen cabinet in which the unit is installed must be sufficiently ventilated. Therefore, an opening of approx. 20 × 40 cm (800 cm²) in the rear panel of the cabinet or similar openings in the base plate with at least 5 cm clearance to the floor and at the sides must be provided.
We recommend installing Franke Mythos Water Hub in the following order:
Install the pressure relief valve as high as possible in the kitchen cabinet (only for All-in-One unit).
During installation, tight each connection carefully.
When transporting Franke Mythos Water Hub to the installation site, cooling fluid may have run into the lines. To ensure that the cooling fluid has run back, the device may only be switched on following a pause of at least 2 hours.
Note: The installation can be prepared, but the power supply for the device must not be switched on at this stage.
Check the details in the "Installation manual".
Prepare the installation (only for All in One unit) ("Installation manual")
Install the safety valve (only for All in One unit) ("Installation manual")
Connect the water supply ("Installation manual")
Connect Franke Mythos Water Hub ("Installation manual")
Filter installation ("Installation manual")
Note: It is recommended to use only filter with RFID tag (i.e. Pro M Connect filter) otherwise the filter LED (B) lights up red instead of green.
During the start-up, Franke Mythos Water Hub must be flushed once; this is done automatically during the process.
To prepare the unit for use, the start-up is recommended in the following order:
CO₂ cylinder installation ("Installation manual")
LED color | Function | Operation | LED display | |||
Press | Press and hold | Press 2x | Press 3x | |||
White | Standby mode* | Activate knob by pressing 1x LED | - | Lights | ||
Red | Boiling water | Continuous water flow until releasing the knob | 1 l water output (interruption by additional press) | 2 l water output (interruption by additional press) | Running | |
Blue Turquois | Cold filtered water Filtered water | Continuous water flow until releasing the knob | 0.5 l water output (interruption by additional press) | 1 l water output (interruption by additional press) | ||
Green | Cold "sparkling" water | |||||
Light green | Cold "sparkling" water "medium" |
* No function with rotary movement
After 60 seconds of not using the tap it will switch automatically into the sleeping mode status, 50% LED intensity.
To change the sleeping mode setting you have to follow the below instruction.
CO₂-level
Status LED | Meaning |
Constant: Green | CO₂ > 3 bar |
Flashing: Red | CO₂ < 3 bar/CO₂ cylinder empty |
Filter runtime
(only for filters with RFID tag)
Status LED | Meaning |
Constant: Green | Remaining filter time > 10% |
Flashing: Red | Remaining filter time ≤ 10% |
Constant: Red | Remaining filter time ≤ 0% or last filter change > 6-12 months depending on water hardness i.e. filter change required |
Cleaning
Status LED | Meaning |
Constant: Green | No cleaning required |
Flashing: Red | Cleaning required if last cleaning > 6 months |
Flashing: Blue (countdown) | Cleaning process running |
To start the cleaning program, press the button for 5 seconds.
Connectivity
Status LED | Meaning |
Constant: White | Connection active |
Off | Connection inactive |
Flashing: Blue | Connection pairing mode |
The device can be connected to an app.
Reset/Holiday mode
Status LED | Meaning |
Constant: Green | Operation mode active |
Flash: Green | Device restarts |
Flash: Red | Holiday mode activated |
In the event of an error, all buttons flash red.
Disconnect the power supply for at least 10 seconds and restart the device. If that does not help, please contact the customer service.
The device can be parameterized via an app to adjust different settings e.g. the temperature of boiling water.
Download the app on the App Store or on Google Play.
Fault | Possible Cause | Solution |
Water leakage at the tap connection | Connecting pipe of cold/hot water loose. | Tighten with an open-jaw spanner. |
Connecting pipe of cold/hot water union seal faulty or damaged. | Replace the seal. | |
Water leakage at the connection to the drain | Too little insertion depth or the pipe has not been cut straight. | Check the insertion depth of the hose and the cutting edge. |
Angled installation of the safety valve. | Check that the safety valve is installed horizontally and there is no gap to the drain hose. | |
Water leakage at the connections of the device | Connecting pipe of cold/hot/conditioned water loose. | Tighten with an open-jaw spanner. |
Connecting pipe of cold/hot/conditioned water union seal faulty or damaged. | Replace the seal. | |
Water leakage at a hose | Brittle or broken hose. | Replace the leaking hose. |
Water leakage in the device | Leakage in the device. | Unplug the device and contact customer service. |
The safety valve leaks | Expansion during water heating. | No failure, normal functioning. |
Continuous dropping due to dirt. | Manually operate the knob on the expansion relief valve to eliminate dirt particles. | |
Replace the safety valve. | ||
Hissing noises from the unit | The CO₂ cylinder is not correctly tighten. | Rotate the CO₂ cylinder to the right with decent force until it cannot be tightened any further. |
Use a new CO₂ cylinder as the sealing surface might be damaged. | ||
The internal pressure reducer is faulty or damaged. | Contact customer service. | |
Tap supplies no water | The angle valves of the water supply installation are closed. | Open the angle valves, check the working of the hot and cold water. |
The main water valve is closed. | Open the main water valve. | |
Hoses are kinked. | Straighten the kinked hoses. | |
Tap is clogged. | Inspect the tap and clean the aerator. | |
Filtered, chilled, carbonated, boiling water cannot be drawn | Filter not installed correctly. | Rotate the filter cartridge to the right with decent force until it cannot be tightened any further. |
No connection between the tap and the device. | Plug in the cable connector of the communication cable securely. | |
The installation kit is installed incorrectly. | Check the correct installation of the installation kit. | |
Boiling water can not be drawn | Device was used without filter in areas with high content of lime in drinking water. | Contact customer service. |
The boiler is faulty. | Contact customer service. | |
CO₂ is drawn out of the tap instead of water | The high-pressure pump is faulty. | Contact customer service. |
The drawn water contains no or little CO₂ | The CO₂ cylinder is empty or not connected. | Replace or correctly connect the CO₂ cylinder. |
Drain about 1 liter of sparkling water if the CO₂ cylinder was empty before. | ||
Check the connecting hoses for correct installation. | ||
If an external CO₂ cylinder is used, the pressure reducer must be adjusted to 5 bar. | ||
Use only standard CO₂ cylinders with 425 g and a trapezoidal thread (TR 21×4). | ||
The water is not cooled sufficiently and therefore cannot absorb enough CO₂. | Wait until the cooling unit has cooled the water to a sufficient level. | |
The pressure reducer in the device is faulty. | Contact customer service. | |
The drawn chilled and carbonated water is too hot | A lot of water was drawn within a very short time. | Wait until the cooling unit has cooled the water to a sufficient level. |
The cooling is faulty (compressor is not running). | Contact customer service. | |
Overheating of the device. | Ensure sufficient ventilation in the cabin and reduce ambient temperature. | |
The device operates with less performance | The hot water mains connection is used for the water inlet of the device. | Ensure that the cold water mains connection is used for the inlet of the device. |
The device cannot be switched on | The mains plug is not inserted. | Insert the mains plug into a GFCI- protected wall plug socket. |
The mains plug or cable is damaged or defective. | Contact customer service. | |
No power supply. | Check the socket fuse, if any, and the GFCI. | |
Contact your electrical system installer. | ||
Leakage sensor active. | Unplug the device and contact customer service. | |
Software problem. | Disconnect the power supply for at least 10 sec and restart the device. | |
Short-circuit in the device. | Unplug the device and contact customer service. | |
The cleaning process is not running | Cleaning cup not installed correctly. | Rotate the cleaning cup to the right with decent force until it cannot be tightened any further. |
The device cannot connect to the app | Connectivity on the device is deactivated. | Activate the connection. |
The device shows an unknown color code | Failure of the device. | Disconnect the power supply for at least 10 sec and restart the device. |
Contact customer service. |
If you can't manage your malfunction or defect please contact the Franke service desk, installer or retailer.
Do not use cleaning agents containing a solvent or acid, such as lime scale removers, household vinegar or cleaning agents with acetic acid. These substances damage the surface. The tap will become matt and scratched.
For hygienic and health reasons, the Franke Mythos Water Hub must be cleaned every 6 months. We recommend the cleaning of the unit in the following order:
It is recommended to clean the ventilator fan of the unit once a year with a brush or a vacuum cleaner.
Always use a citric acid-based descaling agent. Other substances will damage the material!
Loosening and tightening can be made easier by wrapping an elastic band around the sleeve of the tap aerator. Take care that the sleeve of the tap aerator is not damaged by the use of tools.
Limescale deposits will appear on and alongside the tap aerator.
Check the details in the "Installation manual".
The device shall only be repaired by Franke or by qualified personnel trained by Franke. Opening Franke Mythos Water Hub by unqualified personnel voids the warranty.
To ensure safe operation, use only the spare parts specified by the manufacturer. Otherwise, all warranty and liability claims against the manufacturer will be void.
A reliable system function can only be achieved if the filter cartridge is replaced on a regular basis. The change cycles depend on the application and associated water consumption.
We recommend replacing the filter cartridge no later than 12 months depending on usage.
Failure to replace the filter will void the warranty.
If the filter is not used for more than four weeks, the filter cartridge must be replaced.
Reprocessing of used filter cartridges is not possible. Used filter cartridges can be disposed of hazard free in domestic waste.
Filter replacement steps
We recommend replacing the filter cartridge in the following order (check the details in the "Installation manual"):
Filter setting for water hardness
Water hardness | LED color | Filter lifetime |
<10°dh* | light blue | 12 months |
10-15°dh | yellow | 10 months |
15-20°dh | light green | 8 months |
>20°dh | purple | 6 months |
* default setting | ||
LED color | Warnings for filter change | |
Orange | 1 month before filter change, LED lights up orange constantly (50%), at end of runtime LED orange pulsating | |
Red/Orange | No filter/RFID tag not detected |
After approx. 60 liters of carbonated water have been drawn, the water jet becomes weaker and the carbon dioxide content lower.
Below 3 bar, the device shows a signal on the keyboard and on the tap to replace the CO₂ cylinder. If it is completely empty, no carbonated water can be drawn from the unit.
The system supports CO2 cylinders without additional flavour with 425 g and a trapeizodal thread. It is compatible with the standard cylinders available from major marketplaces.
At the end of its life, if for example the sealing is insufficient, it must be disposed of locally in accordance with the applicable regulations or better be returned with the local bottle deposit system.
CO₂ cylinder replacement steps
We recommend replacing the CO₂ cartridge in the following order (check the details in the "Installation manual"):
LED color | Warnings for CO₂ cylinder change |
Green | If pressure <3 bar, LED pulses green; xL soda can still be obtained |
We recommend removing the product in the following order (check the details in the "Installation manual"):
Install the product as described in this manual and in accordance with the applicable installation, safety and local water supply regulations!
The system is designed for indoor use in a private kitchen in households, usually in the kitchen environment. It may also be used in semi-public places, such as a staff kitchen in stores, offices or other business establishments, if the performance limitations are observed.
The user is responsible for all cleaning and maintenance requirements.
Any use beyond the intended use is considered misuse.
The installation of Franke Mythos Water Hub is not permitted:
There is a CFC-free refrigerant in the cooling circuit of the unit. It is flammable and may leak if the cooling circuit is damaged!
There is a danger to life due to suffocation if CO₂ is inhaled!
Live parts inside the device!
Install the product as described in this manual and in accordance with the applicable installation, safety and local water supply regulations.
Do not use the product for purposes other than those for which it is intended as described in this manual.
Modifications in or on the device are only permitted by Franke or by qualified personnel trained by Franke.
To ensure safe operation, use only the spare parts specified by the manufacturer. Otherwise, all warranty and liability claim against the manufacturer will be void.
This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities unless they are supervised or instructed in its use by a person responsible for their safety.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
Children should be supervised to ensure that they do not play with the appliance.
Keep the plug and the cable out of the reach of children.
People who are not yet familiar with Franke Mythos Water Hub must be instructed how to use it safely and be informed of the potential hazards especially associated with the use of the boiling water tap.
For immunocompromised persons or babies, it is generally recommended to boil the water. When using a filter with decalcification (Pro M Connect filter), the water in the filter will be enriched with sodium and may cause problems for sodium-sensitive persons or babies. If necessary or in doubt, contact a physician or customer service.
Restrictions of use for vulnerable individuals: According to the recommendations of the German Society for Hospital Hygiene and the Robert Koch Institute, drinking water from water dispensers is not recommended in health care facilities and nursing homes for the elderly, due to possible immune deficiencies of the patients caused by illness, therapy or age. Likewise, the consumption of tap water and thus also the use of water from drinking water dispensers is generally to be avoided for persons with immune deficiency.
The device is designed for indoor operation in a closed room (usually a kitchen), e.g. below a sink. It may only be connected to a water supply with constant drinking water quality according to local specifications. In drinking water systems with pressure rinsers, pressure variations can lead to problems with the outflow pressure.
The device may only be connected to a GFCI-protected mains connection.
Always use the hose set delivered with the device. The current one, available in the installation, cannot be reused.
In the event of adverse changes to the water quality within the domestic installation due to construction work in the building, it must be ensured that the unit is cleaned and disinfected by the user before recommissioning. Any debris (e.g. rust particles) from the water line may harm the function of the unit and must be avoided.
At the installation location, Franke Mythos Water Hub, shall be protected from mechanical damage, heat and direct sunlight, open flames and the danger of frost.
The device shall be placed in an upright position.
Connect the plug to a socket complying with current regulation, located in an accessible place.
For Class I appliances, check that the domestic power supply guarantees adequate earthing.
The device requires a permanent air exchange to ensure that the installation site cannot heat up due to the warm exhaust air. An opening in the rear panel of the cabinet or a similar opening in the base plate must be provided.
The power cable shall be laid in such a way that no damage can occur. If the cable or the plug is damaged, it must be replaced by a specialist. If the signal cable to the tap is damaged, the complete tap must be replaced.
A damaged power cable must be replaced with an identical one by Franke or by qualified personnel trained by Franke.
Check the hose supply lines to the tap and the device once a year. A leak at those points will immediately lead to water damage. If necessary, contact the customer service.
All standard CO₂ cylinders without additional flavor with a volume of 425 g and a trapezoidal thread (TR 21×4) may be used in the unit. The actual sealing surface of the CO₂ cylinder should be clean and free of any scratches or dents. When screwing in the cylinder, always ensure that it is fitted tightly. When screwing in, there may be a slight hissing sound and a small amount of CO₂ may escape, which is normal.
CO₂ cylinders are under pressure. Protect them from over heating by direct sunlight or other heat sources. Store the CO₂ cylinder in an environment where heating of the cylinders cannot occur. In case of using an external CO₂ cylinder, the instructions of the supplier shall be strictly followed. The CO₂ cylinder should never be laid down horizontally.
If CO₂ escapes into the room, ventilate the room, and leave it for some time to ensure a sufficient supply of fresh air. Even the total amount inside of a 425 g cylinder is not sufficient to reach lifethreatening concentrations in the air if it escapes.
If you transport the unit, the CO₂ cylinder shall be uninstalled.
Do not use osmosis water or highly filtered water in the system. It can lead to problems in the level control.
It is not permitted to operate Franke Mythos Water Hub without a filter.
If Franke Mythos Water Hub is connected to a water supply with a water softener and the water hardness is below 7°dKH a freshwater filter (Franke Clear Water filter) should be used instead of a standard filter with decalcification (Franke Pro M Connect filter).
Never use serrated tools in order to avoid damage. Where necessary, always use the appropriate tools for tightening the coupling.
Always keep safety tags and notes on the product in a legible condition. Replace damaged safety tags and notes immediately!
At the installation location, Franke Mythos Water Hub must be protected from mechanical damage, heat and direct sunlight, open flames and the danger of frost.
Tiled and stone sinks will not withstand boiling water; the difference in temperature can cause these to crack. Always open the cold water tap when pouring out boiling water and preferably pour the boiling water directly into the drain.
As a result of the ongoing improvement of our products and/or systems, illustrations in this document may differ from the appliance as delivered.
The use of a Franke filter is mandatory to protect the product against limescale deposits. It is mandatory to change the filter based on the water hardness table.
After storage at a temperature of 0°C, the filter must first be stored for 24 hours at room temperature before it is installed.
The filter cartridge must not be opened or damaged.
The filter cartridge and the system must be intensively flushed after a prolonged standstill period and/or during maintenance work (2 liters of flushing water after 1 week standstill; 10 liters of flushing water after 4 weeks' standstill).
The filter cartridge must be replaced if, after commissioning, it has not been in operation for 3 months.
Support and Warranty page
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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