Printing Quality Problems - Samsung ML-2545 User Manual

Condition Possible cause
Pages print, but The toner
they are blank. cartridge is
defective or out
of toner.
The file may
have blank
pages.
Some parts, such
as the controller
or the board,
may be
defective.
The machine Incompatibility
does not print between the PDF
PDF file file and the
correctly. Some Acrobat
parts of products.
graphics, text,
or illustrations
are missing.
The print The resolution of
quality of the photo is very
photos is not low.
good. Images
are not clear.
Before printing, Using damp
the machine paper can cause
emits vapor vapor during
near the output printing.
tray.
The machine Paper size and
does not print paper size
special- sized setting do not
paper, such as match.
billing paper.
Suggested solutions
Redistribute the toner, if
necessary.
If necessary, replace the toner
cartridge.
Check the file to ensure that it
does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image
may enable the file to print. Turn
on Print As Image from the
Acrobat printing options.
It will take longer to print
when you print a PDF file as
an image.
Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
This is not a problem. Just keep
printing.
Set the correct paper size in the
Edit... in the Paper tab in the
Printing Preferences. (See
"Opening printing preferences" on
page 32.)
Troubleshooting_ 49

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly,
there might be a reduction in print quality. See the table below to clear the
problem.
Condition
Light or faded print • If a vertical white streak or faded area
appears on the page, the toner supply is low.
You may be able to temporarily extend the
toner cartridge life. (See "Redistributing toner"
on page 44.) If this does not improve the print
quality, install a new toner cart
• The paper may not meet paper specifications;
for example, the paper may be too moist or
rough. (See "Print media specifications" on
page 57.)
• If the entire page is light, the print resolution
setting is too low or the toner save mode is
on. Adjust the print resolution and turn the
toner save mode off. See the help screen of
the printer driver.
• A combination of faded or smeared defects
may indicate that the toner cartridge needs
cleaning. (See "Cleaning the inside" on
page 42.)
• The surface of the LSU part inside the
machine may be dirty. (See "Cleaning the
inside" on page 42.)
The top half of the The toner might not adhere properly to this type
paper is printed of paper.
lighter than the
• Change the printer option and try again.
rest of the paper
Go to the Printing Preferences, click the
Paper tab, and set the paper type to
Recycled.
Toner specks • The paper may not meet specifications; for
example, the paper may be too moist or
rough. (See "Print media specifications" on
A a B b C c
page 57.)
A a B b C c
• The transfer roller may be dirty. Clean the
A a B b C c inside of your machine. Contact a service
representative.
A a B b C c
• The paper path may need cleaning. Contact a
A a B b C c
service representative.
Suggested solutions