Samsung ML-2545 User Manual page 51

Condition
Misformed • If characters are improperly formed and
characters producing hollow images, the paper stock
may be too slick. Try different paper. (See
"Print media specifications" on page 57.)
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality. (See "Print
media specifications" on page 57.)
• Ensure that the guides are not too tight or too
loose against the paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (See "Print media specifications" on
page 57.)
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Wrinkles or • Ensure that the paper is loaded properly.
creases
• Check the paper type and quality. (See "Print
media specifications" on page 57.)
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Back of printouts Check for leaking toner. Clean the inside of the
are dirty machine. (See "Cleaning the inside" on
page 42.)
Suggested solutions
Troubleshooting_ 51
Condition
Solid Color or • The toner cartridge may not be installed
Black pages properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective.
Remove the toner cartridge and install a new
one. (See "Replacing the toner cartridge" on
A
page 53.)
• The machine may require repair. Contact a
service representative.
Loose toner • Clean the inside of the machine. (See
"Cleaning the inside" on page 42.)
• Check the paper type and quality. (See "Print
media specifications" on page 57.)
• Remove the toner cartridge and then, install a
new one. (See "Replacing the toner cartridge"
on page 53.)
• If the problem persists, the machine may
require repair. Contact a service
representative.
Character Voids Character voids are white areas within parts of
characters that should be solid black:
• If you are using transparencies, try another
A type of transparency. Because of the
composition of transparencies, some
character voids are normal.
• You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
• The paper may not meet paper
specifications. (See "Print media
specifications" on page 57.)
Horizontal stripes If horizontally aligned black streaks or smears
appear:
A a B b C • The toner cartridge may be installed
improperly. Remove the cartridge and
A a B b C
reinsert it.
A a B b C
• The toner cartridge may be defective.
Remove the toner cartridge and install a new
A a B b C
one. (See "Replacing the toner cartridge" on
A a B b C
page 53.)
• If the problem persists, the machine may
require repair. Contact a service
representative.
Curl If the printed paper is curled or paper does not
feed into the machine:
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
• Change the printer option and try again. Go
to Printing Preferences, click Paper tab,
and set type to Thin. (See "Opening printing
preferences" on page 32.)
Suggested solutions