Solving Other Problems; Power Problems; Paper Feeding Problems - Samsung ML-2545 User Manual

Solving other problems

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.

Power problems

Click this link to open an animation about power problems.
Condition
The machine is
• Plug in the power cord and press
not receiving
on the control panel.
power,
or the connection
cable between the
computer and the
machine is not
connected
properly.
• Disconnect the machine cable and reconnect
it.

Paper feeding problems

Condition
Paper jams during Clear the paper jam. (See "Clearing paper jams"
printing. on page 45.)
Paper sticks • Check the maximum paper capacity of the
together. tray. (See "Print media specifications" on
page 57.)
• Make sure that you are using the correct type
of paper. (See "Print media specifications" on
page 57.)
• Remove paper from the tray and flex or fan
the paper.
• Humid conditions may cause some paper to
stick together.
Multiple sheets of Different types of paper may be stacked in the
paper do not feed. tray. Load paper of only one type, size, and
weight.
Suggested solutions
(power)
Suggested solutions
Troubleshooting_ 47
Condition
Paper does not feed • Remove any obstructions from inside the
into the machine. machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. (See "Print media specifications" on
page 57.)
The paper keeps • There is too much paper in the tray. Remove
jamming. excess paper from the tray. If you are printing
on special materials, use the manual tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. (See "Print media
specifications" on page 57.)
• There may be debris inside the machine.
Open the front cover and remove any debris.
Transparencies stick Use only transparencies specifically designed
together in the paper for laser printers. Remove each transparency as
exit. it exits from the machine.
Envelopes skew or Ensure that the paper guides are against both
fail to feed correctly. sides of the envelopes.
Suggested solutions