Ultenic U10 Manual
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Product Overview
![Ultenic - U10 - Product Overview Product Overview]()
The dust sensor indicator light:
- When there is less dust on the ground, the indicator light shows green
- With the increase of dust on the ground, the color of the indicator light gradually changes from green to yellow
- When the dust on the ground continues to increase, the color of the indicator turns red
Assembly
Installation of the battery pack
Insert the battery pack into the rear of the body until you hear a "click" locking sound. (Fig. 1)
Check it goes in the right way
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Installation of the dust container
First put the dust container into the hand-held unit, and then rotate it in the direction of the arrow until it is locked (Fig. 2)
![Ultenic - U10 - Installation of the dust container Installation of the dust container]()
Connection of the floor brush
Insert the floor brush into the metal tube until you hear the locking sound. (Fig. 3)
![Ultenic - U10 - Connection of the floor brush Connection of the floor brush]()
Connections between the floor brush, metal tube and handheld parts
When installing the parts onto the metal tube, please insert the plug end of the metal tube into the socket of the handheld component until you hear the "click" locking sound. (Fig. 4)
![Ultenic - U10 - Connections between the floor brush, metal tube and handheld parts Connections between the floor brush, metal tube and handheld parts]()
Connections between the floor brush and handheld components
Insert the floor brush into the handheld component until you hear the "click" lock sound. (Fig. 5)
![Ultenic - U10 - Connections between the floor brush and handheld components Connections between the floor brush and handheld components]()
Connection between accessories and handheld components
Insert the accessory into the handheld component until you hear the "click" lock sound. (Fig. 6)
![Ultenic - U10 - Connection between accessories and handheld components Connection between accessories and handheld components]()
Connection between accessories and metal tube components
When installing the accessories onto the metal tube, please insert it into the metal tube assembly until you hear the "click" lock sound. (Fig. 7)
![Ultenic - U10 - Connection between accessories and metal tube components Connection between accessories and metal tube components]()
Storage of the machine
The rack is fixed on the wall, the rear part of the device is inserted into the rack, and the accessories are inserted into the accessory rack on the metal tube. (Fig.8)
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Note:
- The central filter assembly that has been washed can only be assembled and used normally after drying.
- The central filter assembly can be washed. For optimum cleaning performance, please dump the garbage and clean the center filter assembly in time. Please clean the center filter assembly after about 10 times' use. However, in order to ensure the best performance of the machine, it is recommended to replace the filter assembly every 3-6 months according to the machine's usage.
Disassembly
Removal of the metal tube
First press the release button on the metal tube, and then just pull out the metal tube. (Fig. 9)
![Ultenic - U10 - Removal of the metal tube Removal of the metal tube]()
Removal of the floor brush
First press the release button on the floor brush unit, and then just pull out the floor brush. (Fig. 10)
![Ultenic - U10 - Removal of the floor brush Removal of the floor brush]()
Removal of the dust container
Rotate the dust container in the direction of the arrow. When the upper part of the dust container is separated from the handheld unit, it can be removed from the handheld unit. (Fig. 11)
![Ultenic - U10 - Removal of the dust container Removal of the dust container]()
Removal of the battery pack
Press the battery pack release button, hold the battery pack with your hand and pull out the battery pack assembly. (Fig. 12)
![Ultenic - U10 - Removal of the battery pack Removal of the battery pack]()
Note:
- When the battery capacity decreases, and the usage time of the machine between charges becomes shorter, you can purchase a new battery pack to replace it, so there is no need to purchase a new machine.
- The battery pack can only be used in this machine, it cannot be used for other purposes, and it can only be charged using the power adapter that comes with it. Please do not disassemble the battery pack or allow it to come into contact with liquids, so as to avoid damage or a short circuit. Please do not put the battery pack near hot objects or open flames, and do not insert sharp objects into the battery pack.
- Do not allow children to use or play with the battery pack.
How to use
Starting and shutting down of the machine:
- When the floor brush is connected, press the power switch, and the machine will start and default to the automatic working mode, which can be used for normal cleaning of the ground. The machine will automatically adjust the motor power according to the volume of dust on the ground, and the dust sensor indicator light on the machine body will change colour at the same time (when cleaning dust-free ground, motor speed will change to low speed, the power consumption will be reduced, and the battery power will last longer); Press the power switch again to switch to super working mode, providing stronger suction, which can be used to clean carpets, inside crevices and other hard to clean ground; press the power switch again to turn off the machine.
- When the floor brush is not connected, press the power switch, the machine will be in standard working mode by default, which can be used to clean normal ground (at this time, the machine has no automatic adjustment function, so it can only use at fixed power for dust collection); Press the power switch again, the machine will switch to super working mode, providing stronger suction, which can be used to clean carpets, crevices and other hard to clean ground; press the power switch again, the machine will switch off.
Use of accessories
Insert the 2-in-l accessories into the metal tube or hand-held components and fix them for use.
Push back the brush head of the 2-in-l accessory. When you hear the "click" sound, it is fixed, and then you can clean the gaps in corners, stairs, keyboard, etc. (Fig.13)
![Ultenic - U10 - Use of accessories Use of accessories]()
Push the brush head of the 2-in-l accessory forward.
When you hear the "click" sound, it is fixed, and you can clean furniture, bookshelves, curtains and other places that are difficult to clean. (Fig. 14)
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Insert the 2-in 1 accessories onto the metal tube to clean the ceiling. (Fig. 15)
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Use of the electric floor brush
Electric floor brushes can be used for vacuuming on low carpets or hard floors, on tiles, and on car seat sand foot mats. (Fig.16)
![Ultenic - U10 - Use of the electric floor brush Use of the electric floor brush]()
Charging of vacuum cleaner
When the battery pack is fully charged, press the machine on/off switch, and the three power indicator lights on the battery pack components will turn green, and the power indicator lights will go out one by one as the battery power decreases. When the vacuum cleaner power is low, please charge the vacuum cleaner promptly; when the voltage is too low, the vacuum cleaner will automatically cut off power to protect the battery. At this time, the vacuum cleaner must be charged. So, please plug the charging adapter into an AC power socket and insert the output end into the charging socket of the battery pack. The charging indicator light on the battery pack assembly will flash at the same time, indicating that the vacuum cleaner is charging (the input voltage of the charging adapter is 100-240V, and the output voltage is 26V DC. Please do not charge other appliances with the vacuum cleaner charger).(Fig.17)
![Ultenic - U10 - Charging of vacuum cleaner Charging of vacuum cleaner]()
When all 3 power indicators on the battery pack turn green, the vacuum cleaner battery is fully charged. Please promptly unplug the charger from the AC outlet (unplug the output of the charging adapter when it is full).
Note:
- When the charging indicator light flashes rapidly at a frequency of 2 times per sec, please contact Ultenic Support and Service via Email.
- The vacuum cleaner has special charging cut-off function: when the vacuum cleaner is charging, even if the switch button is pressed, the vacuum cleaner cannot be started.
Cleaning & Part Replacement
The filters can be bought from the Ultenic official store in Amazon. It is recommended to clean the dust container immediately after each use. When an excessive amount of dust are accumulated, and the filter sponge is blocked, it needs to be cleaned immediately, and can be replaced if necessary. After a long time of use, the roller brush may be entangled with hair and other long fibers; it should be cleaned immediately so that the vacuum cleaner will work more effectively.
Cleaning the dust container and filter system
- Rotate the dust container assembly in the direction of the arrow shown in the figure and take out the dust container. (Fig. 18)
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- Hold the dust container with one hand and take out the filter assembly of the dust container by grasping the metal handle on the filter assembly with the other hand. (Fig. 19)
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- Pour out the dust from the dustcontainer (Fig. 20)
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- Take out the filter sponge according to the direction of the arrow in the figure; the sponge can be cleaned or replaced. (Fig. 21)
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- Remove the fi Iter assembly and clean it. (Fig. 22)
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- Clean or cleaned fi Iters should be placed in a ventilated place to dry before use. (Fig. 23)
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- Take out the filter components according to the direction shown in the figure, clean them (replace them if necessary),and then assemble them in the reverse order.
Cleaning the roller brush
- Toggle the floor brush roller cover outward.(Fig.24)
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- Remove the roller brush from the slot to clean it (not washable).(Fig. 25)
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- Clean the brush IR sensor probe if there is any fine dirt attached to it. (Fig.26)
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- Once cleaned or replaced, assemble the brush cover in reverse order of disassembly and reset the brush cover.
Q&A
Issue | Possible causes | Solution |
The motor won't turn | The battery is low. | Charge the vacuum cleaner. |
Reduced suction power | The dust container is full of dust. The filter of the dust container air inlet is full of dust. The air inlet pipe of the electric floor brush is blocked, or the roller brush is blocked. | Empty the dust in the dust container and clean or replace the air inlet fi Iter of the dust container. Clean away anything attached to the electric floor brush. |
Charging indicator does not flash while charging (Blinking indicates charging) | The charging terminal is not fully inserted into the charging end of the battery pack | Insert the charging terminal fully into the charging end of the battery pack. |
Insufficient running time after charging | Insufficient charging time. Battery aging. | Fully charge the battery as indicated in the charging section. Batteries are perishable and a new one can be purchased at designated service centres. |
Brush rolling stops | A large oversized item is sucked up. Excessive fiber winding. | Clean the roller brush and restart the machine. |
Please check the above points before sending to a service centre.
Note: If the power cord is damaged, it must be replaced at a manufacturer's designated service centre, as special tools are required.
Technical Parameters
Rated voltage | DC 22.2 V |
Rated input power | 250W |
Charger rated input voltage | 100-240V - 50/60Hz |
Rated output voltage of charger | DC 26V |
Charging time | 4-6h |
Usage time | 15-40min |
Precaution
- Please read all contents of this manual carefully before using this product.
- Please do not use the vacuum cleaner to vacuum detergents, kerosene, broken glasses, needles, soot, wet items, sewage, matches, etc.
- Please do not use the vacuum cleaner to vacuum cement, plaster, building materials etc., or toy balls and other large objects, as these can cause failures such as the vacuum cleaner being blocked, the motor burning out, etc.
- Please keep the vacuum cleaner away from fires and places with high temperatures.
- When using the vacuum cleaner, please make sure to install the filter module and the roller brush of the floor brush.
- When using the vacuum cleaner, please be sure not to block the suction inlet or block the rotation of the brush roller, as this may cause motor failure.
- Please do not pour or splash water or other liquids into the machine, so as to avoid short circuits and burning out the electronics.
- When using a new battery, or for the first time after long term storage, please fully charge the battery. When the machine is not going to be used for a long time, please make sure to charge and discharge the battery at least once every three months.
- When your vacuum cleaner is fully charged and needs to be cleaned or serviced, unplug the charger promptly and do not pull it by the power cord.
- When cleaning the vacuum cleaner, use a dry cloth to wipe it, do not use gasoline, thinners or other cleaners as they may crack the housing or cause discoloration.
- Please do not use or store the vacuum cleaner in extreme conditions such as very high or low temperatures. It is recommended to use the vacuum cleaner indoors at ambient temperatures between 0 and 40C. Please store it in a cool and dry place, and do not expose it to sunlight for a long time.
- Do not allow children to use or play with the machine.
- If the machine did not work when it's fully charged, it must be inspected and repaired at a designated service centre. Do not disassemble the machine without permission.
- Old battery packs should be recycled safely and not be discarded in the normal garbage.
- If the power cord is damaged, in order to avoid any danger, it must be replaced by a profession al in the manufacturer's local service department or a similar service centre.
Documents / ResourcesDownload manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Ultenic U10 Manual
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