Shark MATRIX ROBOT RV2620WDEU Manual
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GETTING THE MOST OUT OF YOUR ROBOT WHAT TO EXPECT
To get the best experience, download the SharkClean app and follow the tips below
PREP YOUR HOME
- Before each clean, clear cords and remove small objects like clothing or toys that are less than 11.5cm tall.
- Open interior doors in rooms you want your robot to clean.
![Shark - MATRIX ROBOT - PREP YOUR HOME PREP YOUR HOME]()
SCHEDULING AND INTERACTIVE MAP
- For a constant state of clean, set up a whole-home cleaning schedule in the app.
- Use the interactive home map for an even more customizable clean.
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CARPET AVOIDANCE
When your home map is set up, you can use the app to identify carpets and rugs so the robot can avoid them when it mops. If rugs are blocking your robot's path to another room in mopping mode, you may need to move them.
![Shark - MATRIX ROBOT - CARPET AVOIDANCE CARPET AVOIDANCE]()
NO-GO ZONES
Create no-go zones in the app to keep your robot out of the areas you would like it to avoid:
- Near power cords or phone chargers.
- In front of high thresholds.
![Shark - MATRIX ROBOT - NO-GO ZONES NO-GO ZONES]()
AVOID MOVING THE ROBOT OR DOCK
While your robot is cleaning, do not pick it up and move it, or move the charging dock—this will impact the robot's ability to map your home.
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EMPTYING THE DUST BIN
During the first few weeks of use, the dust bin will need to be emptied more frequently, as the robot cleans areas that were previously hard to reach. Empty debris and dust into trash. Remove any debris between the filter and the plastic shield.
![Shark - MATRIX ROBOT - EMPTYING THE DUST BIN EMPTYING THE DUST BIN]()
SETUP
STEP 1: PREP THE ROBOT
- Remove protective film from robot and dock.
- Attach side brush.
![Shark - MATRIX ROBOT - PREP THE ROBOT PREP THE ROBOT]()
STEP 2: SET UP THE DOCK
- Find a permanent location for the dock in a spot with a strong Wi-Fi signal.
- Place the dock on bare floor, away from rugs or carpets, with its back against the wall.
- Attach the landing mat to the bottom of the dock.
- Plug in the dock. The indicator light will illuminate green when the dock has power.
![Shark - MATRIX ROBOT - SET UP THE DOCK SET UP THE DOCK]()
STEP 3: TURN ON AND CHARGE ROBOT
- To turn on the robot, press the DOCK button for 5 to 7 seconds until the lights illuminate on the robot.
- To charge, place the robot on the dock's charging contacts. It may take up to 6 hours to charge completely.
![Shark - MATRIX ROBOT - TURN ON AND CHARGE ROBOT TURN ON AND CHARGE ROBOT]()
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CAN'T CONNECT TO WI-FI?
Restart your phone
- Turn off phone, wait a few minutes, then turn it back on and connect to Wi-Fi.
Reboot your robot
- Take robot off dock and press and hold down the CLEAN button on the robot for 12 seconds. Turn your robot back on by placing it on the dock.
Reboot your router
- Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.
STEP 4: DOWNLOAD THE APP
Scan QR code with your phone's camera to quickly find and download the app
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OR
Search "SharkClean" in the app store
![www.apple.com]()
SharkClean App Features
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- Precision Home Mapping
- Room Select
- Spot Cleaning
- No Go Zones
- Scheduling
- Carpet Zones
Questions? Steps if You're Stuck:
Having trouble connecting to your robot? For how-to videos, FAQs, troubleshooting, and tips & tricks visit: sharkclean.eu.
- To use the app, your phone must be connected to a 2.4 GHz network. The app will not work on a 5 GHz network.
- DO NOT use a VPN or a proxy server.
- Make sure Wi-Fi isolation is turned off on the router.
BEFORE YOU CLEAN
INTERACTIVE MAP WITH CARPET ZONES
![Shark - MATRIX ROBOT - INTERACTIVE MAP WITH CARPET ZONES INTERACTIVE MAP WITH CARPET ZONES]()
Your robot will need to complete an Explore Run without the mopping Module attached to create a map of your home.
In the Explore Run, your robot will wander around your home as it creates a map.
After this run, you can create Carpet Zones in the areas of your home that you want to the robot to avoid while mopping. If you do not want to set up Carpet Zones, or do not have carpets or rugs in your home, you can skip this step.
Now you're ready to clean.
HOW TO SET UP MOPPING MODE
Attach the fluid mopping Module to your robot to enter Mopping Mode. In this mode, your robot will vacuum and mop simultaneously.
ATTACH MOPPING PAD
- Insert the flat edge of the pad through the slot in the mopping Module.
- Secure to the back of the mopping Module.
![Shark - MATRIX ROBOT - ATTACH MOPPING PAD ATTACH MOPPING PAD]()
FILL MOPPING MODULE
- Fill with water to the water line.
INSERT MOPPING MODULE INTO ROBOT
- Firmly push the mopping Module into the back of the robot. (Do not remove the dust bin.)
- When properly inserted, the mopping Module will click securely into place.
- Your robot is ready to simultaneously vacuum and mop your hard floors.
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REMOVE MOP ACCESSORIES AFTER USE
- Press the release button at the fill port and slide out the mopping Module.
- Pour out the water.
- Remove the pad and Remove the pad and follow the care instructions on the back of the pad.
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IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE
FOR HOUSEHOLD USE ONLY
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To reduce the risk of fire, electric shock, injury, or property damage:
- CHILDREN OR ANIMALS SHOULD NOT BE LEFT UNATTENDED IN ANY ROOMS THAT THE ROBOTIC VACUUM HAS ACCESS TO DURING CLEANING.
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LASER WARNING
- THIS PRODUCT HAS A CLASS 1 LASER. ALWAYS TURN OFF THE POWER BEFORE LIFTING THE ROBOTIC VACUUM CLEANER OR PERFORMING ANY MAINTENANCE ON IT. DO NOT LOOK DIRECTLY INTO LASER.
- IF THE CHARGING CABLE PLUG DOES NOT FIT FULLY INTO THE SOCKET, CONTACT A QUALIFIED ELECTRICIAN. DO NOT FORCE INTO SOCKET OR TRY TO MODIFY TO FIT.
GENERAL WARNINGS
When using an electrical appliance, basic precautions should always be followed, including the following:
- This appliance consists of a Wet/Dry Robot Floor Cleaner vacuum and charging dock with power supply. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
- Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
- Use only identical replacement parts. See replacement accessories page of this booklet.
- This Wet/Dry Robot Floor Cleaner contains no serviceable parts.
- Use only as described in this manual. DO NOT use Wet/Dry Robot Floor Cleaner for any purpose other than those described in this manual.
- With exception of filters, dust cups and pads, DO NOT expose any parts of the Wet/ Dry Robot Floor Cleaner to water or other liquids.
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DO NOT put hands into any opening in the dock or robot.
USE WARNINGS
- This product has a Class 1 Laser. Always turn off the power before lifting the robotic vacuum cleaner or performing any maintenance on it.
- DO NOT look directly into laser.
- Always turn off the robotic vacuum cleaner before inserting or removing the filter, dustbin, or fluid reservoir.
- DO NOT handle plug, charging dock, charging cable, or Wet/Dry Robot Floor Cleaner with wet hands. Cleaning and user maintenance must not be done by children without supervision
- Children should NOT play with the appliance.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- DO NOT use the robot without the dustbin, filter, and fluid reservoir in place.
- DO NOT damage the charging cord:
- DO NOT pull or carry charging dock by the cord or use the cord as a handle.
- DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
- DO NOT close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
- T he supply cord cannot be replaced. If the cord is damaged the appliance should be scrapped.
- DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- DO NOT use if Wet/Dry Robot Floor Cleaner airflow is restricted. If the air paths become blocked, turn the vacuum cleaner off and remove all obstructions before turning on the unit again.
- Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
- DO NOT use if Wet/Dry Robot Floor Cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
- DO NOT place vacuum cleaner on unstable surfaces.
- DO NOT use to pick up:
- Liquids.
- Large objects.
- Hard or sharp objects (glass, nails, screws, or coins).
- Large quantities of dust (drywall dust, fireplace ash, or embers.)
- DO NOT use as an attachment to power tools for dust collection.
- Smoking or burning objects (hot coals, cigarette butts, or matches).
- Flammable or combustible materials (lighter fluid, petrol, or kerosene).
- Toxic materials (chlorine bleach, ammonia, or drain cleaner).
- Toxic materials (high concentrations of chlorine bleach liquid, high concentrations of ammonia, or drain cleaning solution).
- DO NOT use in the following areas:
- Outdoor areas near fireplaces with unobstructed entrances
- S paces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust
- In an area with a space heater
- N ear fireplaces with unobstructed entrances.
- Turn off the Wet/Dry Robot Floor Cleaner before any adjustment, cleaning, maintenance or troubleshooting. Note: in the OFF (O) position, the robot still uses a small amount of power.
- Allow all filters to air-dry completely before reinstalling them to prevent liquid from being drawn into electric parts.
- DO NOT modify or attempt to repair the robotic vacuum cleaner or the battery yourself, except as indicated in this Owner's Guide. DO NOT use the vacuum if it has been modified or damaged.
- Remove all spilled or leaked liquid from the dock landing mat, base or floor, as it could lead to risk of electrical shock.
- When refilling the reservoir, check for leaks, as pooled liquids are a slipping hazard and may cause electrical shock. If the reservoir is damaged, it must be replaced.
- Use caution walking on mopped floors, as they may be slippery while damp.
- DO NOT use any household cleaners (all purpose cleaners, glass cleaners, bleach) on any of the polished high gloss surfaces on the docking station or robot vacuum cleaner as they contain chemicals that may damage these surfaces. Instead use a cloth dampened with water to gently clean.
- To minimise the risk of the robot traveling beyond an unsafe boundary (stair or cliff edges, fireplaces, water hazards), establish these areas as no-go zones using the mapping feature in the SharkClean mobile app. Upon setting the boundary, run the vacuum and visually confirm that the settings effectively prevent the robot from passing beyond the set boundary. Adjust settings as necessary. For non-app users, use a boundary to block off an unsafe boundary.
BATTERY USE
- The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
- To prevent unintentional starting, ensure the vacuum is powered off before picking it up or carrying it. DO NOT carry the appliance with your finger on the power switch.
- Use ONLY the Shark® charging dock XDKRV2600WFEU and use only battery RVBAT850A. Use of batteries or battery chargers other than those indicated may create a risk of fire.
- Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals together increases the risk of fire or burns.
- Under abusive conditions, liquids may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.
- Robotic vacuum cleaner should not be stored, charged, or used at temperatures below 50°F (10°C) or above 104°F (40°C). Ensure the battery and vacuum have reached room temperature before charging or use. Exposing the robot or battery to temperatures outside of this range may damage the battery and increase the risk of fire.
- DO NOT expose the Wet/Dry Robot Floor Cleaner or battery to fire or temperatures above 130°C (265°F) as it may cause explosion.
NO-GO ZONES AND BOTBOUNDARY STRIPS
- DO NOT put BotBoundary strips underneath carpet or rugs.
- DO NOT place BotBoundary strips on top of one another.
- Always use no-go zones or Bot-Boundary strips around reflective flooring and surfaces.
- No-go zones or BotBoundary strips should always be used near carpeted stairs.
- DO NOT use no-go zones or Bot-Boundary strips strips within 3 metres of the dock.
- For your robot's cliff sensors to work properly, all runners, rugs, carpets, or small thresholds (like child gates) must be 20 centimetres from any stairs (or must be continuous and extend over the edge of the stairs). If a runner, rug, carpet, or small threshold that is less than 20 centimetres from the stairs cannot be moved, you must use a no-go zone or a BotBoundary strip to block off the stairs.
SAVE THESE INSTRUCTIONS
For the latest warnings and cautions, go to www.sharkclean.co.uk/robothelp
SharkClean.co.uk/EULA
sharkclean.eu
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Shark MATRIX ROBOT RV2620WDEU Manual
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