Western Digital MY PASSPORT WDBKVX5120PSL-WESN Manual

About Your WD Drive

Welcome to your My Passport™ SSD portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local and cloud backup, and password protection to help protect your files from unauthorized use.

Features
With a compact design, high capacity, and your choice of local or cloud backup, your My Passport SSD drive fits perfectly into the busy life of anyone with an onthe-go digital life.

Back Up Automatically — The My Passport SSD drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don't get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport SSD drive.

Password Protection — The WD Security™ software helps keep your content private and safe. Just activate password protection and set your own personalized password.

Reimagined Design — The bold, vibrant design of the My Passport SSD drive is sure to stop you in your tracks. It is portable storage reimagined and gives you the opportunity to express yourself!

Easy to Use — My Passport SSD portable storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. It comes with all the software you need to help protect all your data, including WD Backup and WD Security software.

For the latest WD product information and news, visit our website at http://www.wdc.com. For the latest software, firmware, and product documentation and information, go to http://support.wdc.com/downloads.aspx

Kit Contents
As shown in figure 1, your My Passport SSD drive kit includes the following:
Figure 1: My Passport SSD Portable Hard Drive Kit Components

• My Passport SSD portable hard drive, with WD Discovery software (includes WD Backup, WD Security and WD Drive Utilities)
• USB 3.1 Type-C cable
• Type-C to A adapter
• Quick install guide

Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com

Operating System Compatibility
Your My Passport SSD drive and the WD Discovery, WD Drive Utilities and WD Security software are compatible with the following operating systems:

Windows ®

• Windows 7
• Windows 8
• Windows 8.1
• Windows 10

macOS ™

• Mavericks
• Yosemite
• El Capitan
• Sierra

The WD Backup software is compatible with the following operating systems:

• Windows 7
• Windows 8
• Windows 8.1
• Windows 10

Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.

Disk Drive Format
Your My Passport SSD drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac OS X operating systems. To use with other operating systems, see Reformatting the Drive and Troubleshooting.

Physical Description
As shown in figure 2, the My Passport SSD drive has:

• A USB 3.1 Type-C interface port

USB 3.1 Type-C Interface
The USB 3.1 Type-C interface supports data transfer rates up to 10 Gb/s.
USB 3.1 is backward compatible with USB 2.0. A USB 2.0 Interface supports data transfer rates up to 480 Mb/s.
Figure 2: My Passport SSD drive

Registering Your Drive
Always register your My Passport SSD drive to get the latest updates and special offers. You can easily register your drive using the WD Discovery software. Another way is to register online at http://register.wdc.com.

Handling Precautions
WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drives. Always observe the following precautions when unpacking and installing your external storage product:

• Do not drop or jolt the drive.
• Do not move the drive during activity.

Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive and installing the WD software on your computer.

Connecting the Drive
Figure 3: Connecting the My Passport SSD Drive

1. Turn on your computer.
2. Connect the drive to your computer as shown in figure 3. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other.
3. Verify that the drive appears in your computer's file management utility listing.
4. If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive.

Your My Passport SSD drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD Discovery software that is on the drive:

• Once WD Discovery is open, WD Backup (Windows only) and WD Security can be installed
• WD Drive Utilities is installed automatically with WD Discovery

Getting Started with the WD Software

1. For Windows, run WD Discovery.exe to install WD software to help you get a backup plan, set drive security and modify drive settings. If you don't have internet connectivity, please install WD Backup™, WD Security™ and WD Drive Utilities™ from the WD Software Offline Installers > For Windows folder.
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help set drive security and modify drive settings. If you don't have internet connectivity, please install WD Security™ and WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder.

Backing Up Files

How the Backup Function Works
The WD Backup software is a scheduled backup application that automatically backs up the files that you select on the schedule that you specify.
When you create a backup plan, you specify the backup:

• Target—the external storage device where you will copy your files for backup protection. The backup target can be any supported:
  • External storage drive
  • Cloud service account
• Source—the computer files and folders that you want to copy to the backup target for backup protection. The backup source can be any internal hard drive, hard drive partition, or any:
  • External storage drive
  • Supported cloud service account
• Schedule—the time of day, day of week, and month that you want to run the backup.

When you click Start Backup after creating a backup plan, the WD Backup software copies all of the specified backup source files and folders to the specified backup target. Then, on the schedule you specified, the WD Backup software automatically backs up any:

• New file that was created in or copied to a backup-protected device or folder
• Existing backup-protected file that was changed

This protection is automatic—the WD Backup software does it for you without any action on your part. Just leave the backup source and target devices connected to your computer.

Note:
Whenever you disconnect and reconnect a backup target or source device, the WD Backup software rescans the backup source device for new or changed files and resumes automatic backup protection according to the schedule.

Excluded Files—The WD Backup software will not backup files that have specific:

• Attributes: reparsePoint, temporary
• Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, [Root]\Drivers\, [Root]\Temp\, System Volume Information, WD Backup.swstore, .WD Hidden Items, WD SmartWare.swstor, [Windows]

• Extensions: .ds_store, .temp, .tmp, .wdsync
• Start value: ~
• End values: desktop.ini, .dropbox, .dropbox.attr, hiberfil.sys, -journal, pagefile.sys, thumbs.db

Backing Up Files

1. Open the Select your WD storage device or cloud service dialog by clicking either:
   • Add Backup Plan on the WD Backup screen
   • Configure backup on the WD Backup view menu from the Windows task bar
2. The Select your WD storage device or cloud service dialog shows all of the hardware devices and cloud service accounts that you can use for a backup target device:
   1. Select to highlight the device that you want to use.
   2. If you have more than three available devices, use the left- and right-scroll buttons to see them all.
   3. Click Next to display the Setup Complete dialog:
      Note that:

      IF you selected a. . .	THEN the WD Backup software displays a. . .
      Cloud service account,	Log in or connect dialog that you must complete to continue. (See Configuring Your Cloud Service Account.)
      Password-protected device that is locked,	No writable partition message. In this case, first use either the WD Security or the WD Drive Utilities software to unlock the drive. Then reselect it.

3. The initial/default configuration of the backup settings on the Setup Complete dialog is for hourly backups of everything in the Windows Users folder for your computer user name.
   On the Setup Complete dialog:

   IF you want to. . .	THEN click. . .
   Accept the default settings,	Start Backup to save and launch your backup plan and close the Setup Complete dialog. Skip to Step 10.
   Specify a different backup schedule,	Edit Schedule to display the Automatic Backup Schedule screen and proceed to Step 4.
   Change the Include Files setting,	Edit Files to display the Select Files to Back Up screen and skip to Step 7.

4. On the Automatic Backup Schedule screen, select the option for the automatic backup schedule that you want:

   Selecting. . .	Configures automatic backups. . .
   Hourly	Every hour, on the hour, 24 hours/day, 7 days/ week.
   Daily	Once a day, on the days of the week you select, at the hour or half-hour you specify. For a daily backup: Select or clear the Days check boxes to specify the days of the week you want to run your backup. Use the "At" selection box to specify the time of day that you want to run your backup.
   Monthly	Once a month on the day you select, at the hour or half-hour you specify. For a monthly backup: Select or clear the Weeks check boxes to specify which occurrences of the day that you want to run your backup—First, Second, Third, Fourth, or Last. Select or clear the Days check boxes to specify the days of the week that you want to run your backup. Use the "At" selection box to specify the time of day that you want to run your backup.

5. Click OK to save and implement your change to the backup schedule and close the Automatic Backup Schedule screen.
6. After changing the backup schedule:

   IF you want to. . .	THEN click. . .
   Accept the default Include Files setting,	Start Backup to save and launch your backup plan and close the Setup Complete dialog. Skip to Step 10.
   Change the Include Files setting,	Edit Files to display the Select files to back up screen and proceed to Step 7.

7. On the Select Files to Back Up screen:
   1. Click to select the device that has the files and folders you want to back up:
      • My Computer
      • Dropbox
        Note: If the files and folders you want to back up are in a Dropbox account and you have not configured the account for access by the WD Backup software seeConfiguring Your Cloud Service Account
   2. In the file structure view of the selected device, click the selectors to open the listings and select the check box for each file and folder that you want to back up. Note that selecting the check box for a folder automatically selects the check boxes for all of the files and subfolders in the folder.
   3. Clear the check box for each file and folder that you do not want to include in the backup. Note also that clearing the check box for a folder automatically clears the check boxes for all of the files and subfolder in the folder.
      Note: The default backup source is everything in the Windows Users folder for your computer user name. Be sure to clear that selection if you do not want to include those files and folders in your backup.
   4. Click OK to save your selections and close the Select Files to Back Up screen.
8. Verify that your Automatic Backups and Include Files specifications are correct.
9. Click Start Backup to save and launch your backup plan and close the Setup Complete dialog.
10. The WD Backup software runs the first backup immediately and shows the progress with a Backup in progress (x % complete) message on the Backup dialog. After the initial backup completes, the backup runs automatically according to the specified schedule.

Restoring Files

How the Restore Function Works
The WD Backup software makes it easy for you to restore backed up files from your backup target device to either:

• Their original locations on the backup source device
• Any other location you select

Restore is generally a four-step process:

1. Select the backup target device and the scheduled backup that has the files you want to restore.
2. Select the location where you want to restore the files.
3. Specify what you want to restore—either individual files and folders, or everything.
4. Restore the files.

Restoring Files

1. Open the Restore dialog by clicking either:
   • Restore on the WD Backup screen.
   • Restore files on the WD Backup view menu from the Windows task bar.
2. On the Restore dialog:
   1. If you have more than one backup target device connected to your computer, click to select the one that has the backup files you want to restore.
   2. Select the location option for where you want to restore the files:

      IF you want to restore files to. . .	THEN select. . .
      Their original locations,	Original Location.
      A new location,	Select Location to activate the Browse button and: Click Browse to display the Select Location screen: Use the folder structure view of your computer to select the restore location. With the selected folder name in the Folder box, click Select Folder. The WD Backup software closes the Select Location screen and displays the path to the selected folder on the Restore dialog.

   3. Click Select Files to Restore to display the Restore Files screen with the earliest backup selected by default in the View files from list.
3. On the Restore Files screen:
   1. In the View files from list, select the backup that has the files you want to restore.
   2. Use the folder structure view of the selected backup to specify the files that you want to restore:

      IF you want to restore. . .	THEN. . .
      All of the files in the selected backup,	Select the top-level check box to specify the entire backup.
      Selected files and folders,	Click the selectors in the folder structure view of the backup to open the folders and subfolders. Select the check boxes for the files or folders that you want to restore. Note that selecting the check box for a folder automatically selects all of the files and subfolders in the folder.

   3. Click Restore to restore the selected files or folders to the specified location.

Locking and Unlocking the Drive

Password Protecting the Drive
You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. A password can be used to lock and unlock your drive. Depending on your location¹, using a password may encrypt your data.
The My Passport SSD software uses your password to electronically lock and unlock your drive. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. You will have to erase the drive before you can use it again.

1. There are two ways to run WD Security:
   • If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding the application and clicking Open.
   • Otherwise, you can run an application from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security.
2. If you have more than one supported drive connected to your computer, select the one that you want to create a password for.
3. Read the warning about the possibility of data loss if you forget your password.
4. Type your password in the Password box, using up to 25 characters.
5. Retype your password in the Verify Password box.
6. Type a hint to help remember your password in thePassword Hint box.
7. Select the Enable auto unlock for this computer... check box if you want the WD Security software to remember your password for the selected drive on this computer.
8. Click Set Password to save your password.
   After creating a password, the drive remains unlocked for as long as you continue your current work session. Then the My Passport SSD software:
   • Locks the drive when you shut down your computer or disconnect your drive. Sleep mode locks the drive if power to the USB port is off.
   • Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive, UNLESS you selected the Enable auto unlock for this computer... check box when you created your password

¹ Not all of Western Digital's products contain active data encryption. For some markets, like Russia, the encryption is disabled and cannot be enabled by the end user.

Note: When you create a password, the drive begins to protect your data. This listing appears:

• The next time you shut down and restart your computer
• When you remove and reconnect the My Passport SSD drive
• Your computer exits the sleep mode, depending on its configuration

The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for this computer... check box when you created your password. It remains as long as you have password protection enabled for the drive.

Unlocking the Drive
After you have created a password to keep others from accessing the files on your drive, unless you selected the Enable auto unlock for this computer... check box, you will have to type your password to unlock the drive whenever:

• You shut down and restart your computer
• You disconnect and reconnect the drive to your computer
• Your computer exits the sleep mode

You will have to do this even if you do not have the My Passport SSD software installed on your computer.
Depending on the software configuration of your computer, there are two ways to unlock the drive, using either the:

• WD Security or WD Drive Utilities software
• WD Drive Unlock utility

With the WD Security or WD Drive Utilities Software
Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer, starting either the My Passport SSD or WD Drive Utilities software displays the Unlock Drive dialog:
This happens either:

• Automatically if you only have the one locked My Passport SSD drive connected to your computer
• When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have more than one supported drive connected to your computer

To unlock the drive:

1. There are two ways to run WD Security or WD Drive Utilities:
   • If you have WD Discovery installed and open, you can run WD Security or WD Drive Utilities by going to the Apps tab, finding the application and clicking Open.
   • Otherwise, you can run an application from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security (or WD Drive Utilities) or Start > All Programs > WD Apps > WD Security (or WD Drive Utilities).
2. If you have more than one supported device connected to your computer, select the one that is locked to display the Unlock Drive dialog.
3. On the Unlock Drive dialog:
   • Type your password in the Password box.
   • Click Unlock Drive.

With the WD Drive Unlock Utility
Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive. The WD Drive Unlock utility is on a virtual CD drive that appears in your computer's file management utility display.

1. Start the WD Drive Unlock utility by either:
   • Using your computer's file management utility to open the WD Unlocker virtual CD and double-clicking the WD Drive Unlock.exe file
   • Clicking Start > Computer and double-clicking the WD Unlocker virtual CD icon under Devices with Removable Storage
2. On the WD Drive Unlock utility screen:
   1. Type your password in the Password box.
   2. Select the Enable auto unlock for this computer... check box if you want the WD Drive Unlock utility to remember your password on this computer.
   3. Click Unlock Drive.

Changing Your Password

1. There are two ways to run WD Security:
   1. If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding WD Security and clicking Open.
   2. Otherwise, you can run WD Security from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security.
2. If you have more than one supported device connected to your computer, select the one with the password that you want to change to display the Edit security settings dialog.
3. On the Edit security settings dialog, select the Change password option to display the change password dialog.
4. On the change password dialog:
   1. Type your current password in the Current Password box.
   2. Type your new password in the New Password box, using up to 25 characters.
   3. Retype your new password in the Verify Password box.
   4. Type a hint to help remember your new password in thePassword Hint box.
   5. Select or clear the Enable auto unlock for this computer... check box to signify whether you want the My Passport SSD software to remember your new password for the selected drive on this computer.
   6. Click Update Security Settings.

After changing a password, the drive remains unlocked for as long as you continue your current work session. Then the WD Security software:

• Locks the drive when you shut down your computer, disconnect your drive, or your computer goes into the sleep mode
• Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive, UNLESS you selected the Enable auto unlock for this computer...check box when you changed your password

Turning Off the Drive Lock Feature

1. There are two ways to run WD Security:
   1. If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding WD Security and clicking Open.
   2. Otherwise, you can run WD Security from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Security or Start > All Programs > WD Apps > WD Security.
2. If you have more than one supported drive connected to your computer, select the one with the password that you want to remove to display the Edit security settings dialog.
3. On the Edit security settings dialog, the Remove password option is selected by default:
   1. Type your password in the Password box.
   2. Click Update Security Settings.

Managing and Customizing the Drive

The My Passport SSD software makes it easy for you to manage and customize your drive for the best possible performance:

• Diagnose—Run diagnostics and status checks to make sure your drive is working properly.
• Sleep Timer—Reduces power to your drive during extended periods of inactivity to conserve power and extend the life of the drive.
• Drive Erase—Erase all of the data on the drive, including your password if you have set one.
• About—See the installed software version, check for software updates, and register your drive to receive free technical support during the warranty period and find out about product enhancements and price discount opportunities.

Checking Drive Health
The WD Drive Utilities software provides three diagnostic tools to help make sure that your drive is performing well. Run the following tests if you are concerned that your drive is not operating properly:

• Drive status check
  The drive status check is a failure-prediction function that continuously monitors key internal performance attributes of the drive. A detected increase in drive temperature, noise, or read/write errors, for example, can provide an indication that the drive is approaching a serious failure condition. With advanced warning, you could take precautionary measures, like moving your data to another drive, before a failure occurs. The result of a drive status check is a pass or fail evaluation of the drive's condition.
• Quick drive test
  Your drive has a built-in Data Lifeguard™ diagnostic utility that tests the drive for error conditions. The quick drive test checks the drive for major performance problems. The result of a quick drive test is a pass or fail evaluation of the drive's condition.
• Complete drive test
  The most comprehensive drive diagnostic is the complete drive test. It tests every sector for error conditions and inserts bad sector markers as required.

It is best to run the drive diagnostics and status checks on a regular basis, before you encounter any problems with your drive. And, because they are so fast, running the drive status check and the quick drive test provides a high level of assurance with minimal inconvenience. Then, run all three whenever you encounter disk error conditions when writing or accessing files.

1. There are two ways to run WD Drive Utilities:
   1. If you have WD Discovery installed and open, you can run WD Drive Utilities by going to the Apps tab, finding WD Drive Utilities and clickingOpen.
   2. Otherwise, you can run WD Drive Utilities from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities or Start > All Programs > WD Apps > WD Drive Utilities.
2. If you have more than one supported drive connected to your computer, select the one that you want to check.
3. On the Diagnose dialog, click the button for the test that you want to run:
   • Run Drive Status Check
   • Run Quick Drive Test
   • Run Complete Drive Test

Safely Disconnecting the Drive
Windows and Macintosh operating systems have a means for safely disconnecting and removing the drive without turning off the system:

• Windows has a Safely Remove Hardware and Eject Media icon in the system tray which, when used, ensures that all data is flushed from system cache before device removal.
• Mac users can simply drag the drive icon to the trash before disconnecting it.

Erasing the Drive
Note:
Erasing your drive also deletes the WD software and all of the support files and utilities. You can download these to restore your My Passport SSD drive to its original configuration after erasing the drive.

The My Passport SSD drive provides two ways to erase your drive, depending on whether it is locked or not:

Using the Drive Erase Function
To erase your drive when it is not locked:

1. There are two ways to run WD Drive Utilities:
   1. If you have WD Discovery installed and open, you can run WD Drive Utilities by going to the Apps tab, finding WD Drive Utilities and clicking Open.
   2. Otherwise, you can run Drive Utilities from the Windows Start menu by clicking Start > All Programs > WD Discovery > More WD Apps > WD Drive Utilities or Start > All Programs > WD Apps > WD Drive Utilities.
2. If you have more than one supported drive connected to your computer, select the one that you want to erase.
3. On the WD Drive Utilities screen, click Drive Erase to display the drive erase dialog.
4. On the drive erase dialog:
   1. If you want to change the volume name, type over the name in the Volume Name box.
   2. Read the explanation of the loss of data if you erase your drive. If you want to save any of the data that is on the drive, back it up to another device before continuing with the drive erase.
   3. Click the I understand... check box to signify that you accept the risk and activate the Erase Drive button.
   4. Click Erase Drive.
      Go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software on your My Passport SSD drive.
      Note:
      Erasing your drive also removes your password. If you used a password to protect your drive, you will need to re-create it after restoring the WD software. (See Password Protecting the Drive.)

Using Five Invalid Passwords
When you have forgotten or lost your password, you can erase the drive by entering five invalid passwords on the Unlock Drive dialog. See:

• With the WD Security or WD Drive Utilities Software
• With the WD Drive Unlock Utility

1. On the Unlock Drive dialog, make five attempts to unlock the drive by:
   1. Typing a password in the Password box.
   2. Clicking Unlock Drive.
2. Entering the fifth invalid password displays a too many password attempts dialog, depending on the application you used to open the Unlock Drive dialog:
   • Using the WD Security or WD Drive Utilities software
   • Using the WD Drive Unlock utility
3. To erase your drive:
   1. If you are using the WD Security or WD Drive Utilities software and you want to change the volume name, type over the name in the Volume Name box.
   2. Read the explanation about erasing all of the data on the drive and select the I understand check box to indicate that you accept the risk and activate the Erase Drive button.
   3. Click Erase Drive.
      Go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software on your drive.
      Note:
      Erasing your drive also removes your password. If you still want to use a password to protect your drive, you will need to re-create it after restoring the WD software. (See Password Protecting the Drive.)

Registering the Drive
The WD Discovery software uses your computer's Internet connection to register your drive. Registering the drive provides free technical support during the warranty period and keeps you up-to-date on the latest WD products. You can also register your drive online at http://register.wd.com

1. Make sure that your computer is connected to the Internet.
2. Click WD Discovery > Devices to display the registration screen.
3. If you have more than one supported drive connected to your computer, select the one that you want to register.
4. Click About > Register to display the Register Your Device screen.
5. On the Register Your Device screen:
   1. Type your first name in the First name box.
   2. Type your last name in the Last name box.
   3. Type your email address in the Email box.
   4. Select your language in the Select a country box.
   5. Select or clear the Subscribe to all emails from WD check box to specify whether you want to receive notifications about software updates, product enhancements, and price discount opportunities.
   6. Click Register device.

Restoring the WD Software
In addition to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities and online help.
If you ever need to remove and reinstall the WD software on your computer, or move the drive to another computer and install the software there, you will need to restore the WD software on your drive. To do this, after you have erased or reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer ID 7.

Managing and Customizing the Software

Configuring Your Cloud Service Account
Before you can use a cloud service as a backup source or target device, you must configure your account for access by the WD Backup software.

1. Open the Select your WD storage device or cloud service dialog by clicking either:
   • Add Backup Plan on the WD Backup screen:
     
   • Configure backup on the WD Backup view menu from the Windows taskbar:
     
2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon:
   
3. Click Next to display the connection dialog for your Dropbox account:
   
4. On the connection dialog:
   1. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website.
   2. On the Dropbox website, if you have not configured your account to remember your login credentials, type your email address and password and click Sign In to see the connection request from the WD Backup software.
   3. Click Allow to accept the connection request.
   4. The Success! indication signifies that the WD Backup software has been granted access to your Dropbox account.
   5. Click Finish on the Dropbox connection dialog to finalize the configuration and display the Setup Complete dialog with Dropbox selected as your backup target device:
      

Uninstalling the WD Software
Use the Windows Add or Remove Programs function to uninstall the WD software from your computer.

1. Go to the Control Panel.
2. Select Programs and Features category; in some versions of Windows, this is called simply "Programs".
3. Choose the program you want to remove, then click Uninstall.
4. When prompted with an "Are you sure..." question, click Yes.

WD Discovery

The WD Discovery application, a collection of drive management tools such as WD Security and WD Backup, can be installed from your My Passport SSD drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The application can also be "unpinned", which causes the application to open in a window.

Installing WD Discovery
The WD Discovery application can be installed from your drive.

1. Double-click WD Discovery.exe.
2. Click Install Now.
3. Install application updates as needed.
   The WD Discovery screen displays a list of connected devices, update messages, and a link for registering your drive.
   

Using WD Discovery
By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window.
It is recommended that you register your drive as soon as possible. Registration offers a number of benefits, including:

• Warranty period can be established
• Notification of software and firmware updates for registered drives
• Support services are available

Devices Tab
The Devices tab displays the list of drives, and volumes on the drives, connected to your system. Entries include the device name, drive letter, capacity, product name, and percentage of free space remaining. Clicking once on a drive listing opens a file explorer window.

Apps Tab
The Apps tabs displays the list of WD applications included in the WD Discovery suite and a number of third party applications created by other companies and organizations. The WD applications include:

• WD Backup: makes backing up your personal files, photos, videos and music simple and easy
• WD Drive Utilities: allows you to keep your drive performing at its best, and includes registration, sleep, health, RAID settings, and drive erase features
• WD Security: implements password protection and the 256-bit hardware data encryption capabilities of your supported WD hard drive

Available Apps
A series of third party applications is available. To view the list, click the Available Apps tab.
Note:
Applications displayed on the Available Apps tab are created by other companies and organizations; while they have been tested and approved for use on the My Passport SSD drive, you should contact the publisher for full instructions and software license terms and warranty information.

Using the Drive with a Mac Computer

The My Passport SSD drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac OS X operating systems. To use Time Machine on the Mac OS X operating system, you must reformat the drive to a single HFS+J partition, which will remove compatibility with Windows operating systems.

Reformatting the Drive
Reformatting the drive erases all its contents. If you have already saved files on the drive, be sure to back them up before reformatting it.
Go to http://support.wdc.com and refer to Knowledge Base answer ID 3865 for information about reformatting the drive.
See Troubleshooting for more information about reformatting a drive.

Restoring the WD Software
After you have reformatted your My Passport SSD drive for use on Mac computers, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the Mac versions of the WD Drive Utilities and WD Security software on your My Passport SSD drive.
The WD Backup software is not available for Mac computers.

Troubleshooting

If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search our knowledge base for more help.

Installing, Partitioning, and Formatting the Drive

*The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows. To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/downloads.aspx?p=34. Windows users can avoid these size limitations by formatting the drive to exFAT.

For further details, see:

• Answer ID 291 at http://support.wdc.com
• Article IDs 314463 and # 184006 at https://support.microsoft.com
• The appropriate third-party software documentation or support organization

Frequently Asked Questions