Western Digital WDBACX7500Axx - My Passport Essential SE User Manual
Ultra-portable hard drive
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Summary of Contents for Western Digital WDBACX7500Axx - My Passport Essential SE
- Page 1 ™ ™ My Passport Elite Ultra-portable Hard Drive User Manual My Passport Elite Portable Hard Drive...
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Page 2: Wd Service And Support
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. -
Page 3: Table Of Contents
MY PASSPORT ELITE USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support . - Page 4 MY PASSPORT ELITE USER MANUAL Unlocking Your Drive With the WD SmartWare Software ......30 Unlocking Your Drive Without the WD SmartWare Software .
- Page 5 MY PASSPORT ELITE USER MANUAL Installing the Driver Automatically ..........59 Installing the Driver Manually .
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Page 6: About Your Wd Drive
MY PASSPORT ELITE USER MANUAL About Your WD Drive Welcome to your My Passport™ Elite™ ultra-portable hard drive, an elegant, high- capacity storage solution for all the chapters of your digital life. Our latest edition is packed with features: automatic, continuous backup, password protection, a capacity gauge, and a convenient grab-and-go USB dock. -
Page 7: Kit Contents
MY PASSPORT ELITE USER MANUAL Planet friendly - We designed a small box from recycled materials to minimize waste. We encourage you to recycle it. Important: For the latest WD product information and news, visit our website at www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://products.wdc.com/updates. -
Page 8: Compatibility
MY PASSPORT ELITE USER MANUAL Compatibility ® ® ® Windows OS X ® ® • Windows XP • Tiger ® ® • Windows Vista • Leopard ® ™ • Windows 7 • Snow Leopard Important: For highest performance and reliability, install the latest updates and service pack (SP). -
Page 9: Usb 2.0 Interface
MY PASSPORT ELITE USER MANUAL Power/Activity LED. The power/activity LED indicates the drive’s power state and activity. The LED indicator functions as shown in the table below. Appearance Description On steady Idle Fast flashing (for approx. 3 times per second) Activity Slow flashing (approx. -
Page 10: Connecting The Drive And Getting Started
MY PASSPORT ELITE USER MANUAL Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your computer. It includes the following topics: Connecting the Drive Installing the Drive Getting Started With WD SmartWare Software WD SmartWare Overview WD SmartWare Home Screen Viewing the Info/Online Help Topics... -
Page 11: Installing The Drive
MY PASSPORT ELITE USER MANUAL Figure 2. Using the My Passport Dock to Connect the Passport Drive 1. Turn on your computer. 2. To connect directly to your computer, connect the USB cable as shown in Figure 1 on page 5. 3. -
Page 12: Installing On Windows Xp
MY PASSPORT ELITE USER MANUAL Installing on Windows XP After you physically connect the drive as shown in Figure 3, the Found New Hardware Wizard screen displays. Click Cancel to bypass the wizard. Note: The WD SmartWare software will install the appropriate driver for this drive. - Page 13 MY PASSPORT ELITE USER MANUAL 3. If Autorun (AutoPlay) is disabled on your computer, install the software manually: a. Open My Computer. b. Double-click the WD SmartWare virtual CD, which is listed under Devices with Removable Storage. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive.
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Page 14: Installing On Windows Vista/Windows 7
MY PASSPORT ELITE USER MANUAL Installing on Windows Vista/Windows 7 After the drive is physically connected, depending on your computer setup, two or three screens may pop up. If Autorun (AutoPlay) is enabled on your computer: a. On the Found New Hardware screen, click Cancel. Figure 4. - Page 15 MY PASSPORT ELITE USER MANUAL The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your computer, the screen is animated. c. Continue to “Getting Started With WD SmartWare Software” on page 11. WD SmartWare software, see Note: If you do not want to install the “Installing an SES Driver”...
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Page 16: Getting Started With Wd Smartware Software
MY PASSPORT ELITE USER MANUAL The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your computer, the screen is animated. c. Continue to “Getting Started With WD SmartWare Software” in the following section. WD SmartWare software, see Note: If you do not want to install the “Installing an SES Driver”... - Page 17 MY PASSPORT ELITE USER MANUAL Figure 6. Initial Backup Screen Figure 7. Initial Drive Settings Screen CONNECTING THE DRIVE AND GETTING STARTED – 12...
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Page 18: Wd Smartware Overview
MY PASSPORT ELITE USER MANUAL Figure 8. Home Screen WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. •... - Page 19 MY PASSPORT ELITE USER MANUAL • Retrieve—Brings back valuable data that has been lost or overwritten (see Figure 12 on page 25) • Settings—Manages security, diagnostics, power settings, and backup parameters (see Figure 10 on page 21) On the Home screen, you can modify the primary drive being categorized with the drop- down selection box under the name of your computer.
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Page 20: Viewing The Info/Online Help Topics
MY PASSPORT ELITE USER MANUAL Viewing the Info/Online Help Topics Each WD SmartWare screen provides easy access to online help information to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain about what to do on any screen, just click the info/online help icon in the upper-right corner of any screen: To close the info/help screen after reading the online help, click the X icon in the upper-... -
Page 21: Backing Up Your Computer Files
MY PASSPORT ELITE USER MANUAL Backing Up Your Computer Files This chapter includes the following topics: About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About Backing Up Your Computer Files The WD SmartWare software automatically and continuously backs up all of the content (music, movies, photos, documents, e-mail, and other files) on your computer to your My Passport drive. - Page 22 MY PASSPORT ELITE USER MANUAL Figure 9. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Run Backup are shown: • Light blue background in the Content Gauge for your computer’s hard drive represents the original files that are available for backup.
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Page 23: Backing It All Up
MY PASSPORT ELITE USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files like .tmp and .log files. - Page 24 MY PASSPORT ELITE USER MANUAL Important: Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup. The best long-term solution would be to relegate the drive to long- term archive storage and: a.
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Page 25: Selecting Specific Content To Back Up
MY PASSPORT ELITE USER MANUAL Selecting Specific Content to Back Up To back up some of your computer files: On the Backup screen (see Figure 9 on page 17), select Detailed View to open the backup files content box: 2. In the backup files content box: •... -
Page 26: Changing The Backup Software Settings
MY PASSPORT ELITE USER MANUAL Changing the Backup Software Settings To optimize your backup, you can: • Specify the number of backup versions to keep for each file • Pause backups until your computer is idle In order to configure these backup options: Click the Settings tab to display the Settings screen (see Figure 10). - Page 27 MY PASSPORT ELITE USER MANUAL Figure 11. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each file. If you overwrite or delete a file by accident, or want to see the file a couple of versions ago, the WD SmartWare software has a copy for you.
- Page 28 MY PASSPORT ELITE USER MANUAL Pausing Backups Until Your Computer is Idle. A large backup can take a lot of time, and can consume a lot of your system processing resources. Even with the WD SmartWare software running in the background, a backup can reduce your computer’s response to other tasks.
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Page 29: Retrieving Backed Up Files
MY PASSPORT ELITE USER MANUAL Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File Retrieving a Folder Retrieving an Earlier Version of a File or Deleted Files Retrieving All of Your Content About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and either: •... - Page 30 MY PASSPORT ELITE USER MANUAL Figure 12. Retrieve Screen Figure 13. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES – 25...
- Page 31 MY PASSPORT ELITE USER MANUAL Figure 14. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 15). Figure 15. Retrieve Files Selection Box RETRIEVING BACKED UP FILES –...
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Page 32: Retrieving A Folder
MY PASSPORT ELITE USER MANUAL 5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) of the file or folder you are looking for: •... -
Page 33: Locking And Unlocking Your Drive
MY PASSPORT ELITE USER MANUAL Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive. - Page 34 MY PASSPORT ELITE USER MANUAL Figure 16. Drive Settings Screen 3. Click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7.
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Page 35: Unlocking Your Drive
MY PASSPORT ELITE USER MANUAL 9. Click Save Security Settings to save your password and enable password protection for your drive. CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session. Then, the WD SmartWare software: •... -
Page 36: Unlocking Your Drive Without The Wd Smartware Software
MY PASSPORT ELITE USER MANUAL Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can still access the virtual CD partition on your drive, and install the WD SmartWare software as usual. -
Page 37: Turning Off The Drive Lock Feature
MY PASSPORT ELITE USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: Click Security on the Drive Settings screen (see Figure 16 on page 29) to display the Your Drive is Secure dialog: 2. Type your password in the Password box. 3. -
Page 38: Managing And Customizing Your Drive
MY PASSPORT ELITE USER MANUAL Managing and Customizing Your Drive This chapter includes the following topics: WD SmartWare Icon Opening WD SmartWare Software Checking Status and Temperature Monitoring Icon Alerts Disconnecting the Drive Safely Uninstalling the WD SmartWare Software Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD SmartWare Software WD SmartWare Icon... -
Page 39: Checking Status And Temperature
MY PASSPORT ELITE USER MANUAL The WD SmartWare Home screen displays. Checking Status and Temperature Mouse over the WD SmartWare icon in the system tray to display the drive name, capacity used, temperature, and whether it is locked. Monitoring Icon Alerts •... -
Page 40: Disconnecting The Drive Safely
MY PASSPORT ELITE USER MANUAL Disconnecting the Drive Safely CAUTION! To prevent data loss, close all active windows and applications before shutting down or removing the drive. Right-click the WD SmartWare icon in the system tray, and then click Safely remove My Passport Elite USB HDD. -
Page 41: Setting The Preferences Options
MY PASSPORT ELITE USER MANUAL 2. On the Software Settings screen (see Figure 11 on page 22), click Retrieve Folder to display the Set Retrieve Folder dialog: 3. Click Browse and use the browse function to identify the new retrieve folder. 4. -
Page 42: Customizing Your Drive Settings
MY PASSPORT ELITE USER MANUAL 2. Select or clear the check boxes to enable or disable the Preferences options: • Open WD SmartWare when drive is connected • Automatically check for WD SmartWare software updates Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance. -
Page 43: Registering Your Drive
MY PASSPORT ELITE USER MANUAL Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. On the Drive Settings screen (see Figure 16 on page 29), click Register Drive to display the Register Drive dialog:... -
Page 44: Setting The Drive Sleep Timer
MY PASSPORT ELITE USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. To specify the inactivity period for the sleep timer: On the Drive Settings screen (see Figure 16 on page 29), click Sleep Timer to display the Set Sleep Timer dialog: 2. -
Page 45: Uninstalling The Wd Smartware Software
MY PASSPORT ELITE USER MANUAL Uninstalling the WD SmartWare Software You can easily uninstall the software. However, you will need to restart the Run Backup backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. (See“Backing Up Your Computer Files” on page 16.) Use your operating system’s Add or Remove Programs function to uninstall the WD SmartWare software from your computer. -
Page 46: Checking Drive Health
MY PASSPORT ELITE USER MANUAL Checking Drive Health The data files on your My Passport drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run one of the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool Description... - Page 47 MY PASSPORT ELITE USER MANUAL 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test CHECKING DRIVE HEALTH – 42...
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Page 48: Using The Drive With A Mac
MY PASSPORT ELITE USER MANUAL Using the Drive with a Mac The My Passport Essential drive that you have purchased is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems. If desired, you can reformat it to HFS+J for Mac OS X operating systems. This chapter includes the following topics: Reformatting the Drive Installing on a Mac OS X Tiger/Leopard/Snow Leopard... - Page 49 MY PASSPORT ELITE USER MANUAL 3. Double-click the WD SmartWare virtual CD, and then double-click the WD SmartWare icon on the screen that displays. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive. The VCD displays on your desktop and behaves just like a physical CD.
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Page 50: Enhancing Performance With Wd +Turbo
MY PASSPORT ELITE USER MANUAL The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your computer, the screen is animated. 5. Continue to “Getting Started With WD SmartWare Software” on page 11. Enhancing Performance with WD +TURBO WD +TURBO is a utility available on the WD SmartWare VCD that you can install to improve the performance of the My Passport drive on a Mac. - Page 51 MY PASSPORT ELITE USER MANUAL 5. To accept the license agreement, click Accept. 6. A message informs you that installing the drivers requires you to restart your computer to make them active. If you want to proceed, click Yes. 7. In the Password box, enter the password you normally enter to access this Mac. When installation is complete, the computer restarts.
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Page 52: Using The Wd Smartware Icon
MY PASSPORT ELITE USER MANUAL Using the WD SmartWare Icon After you have installed the WD SmartWare software, the WD SmartWare icon displays in the bar at the top right of the screen. Clicking the icon enables you to perform the following actions: •... - Page 53 MY PASSPORT ELITE USER MANUAL The WD SmartWare Home screen displays. On the Home screen, you can modify the primary drive being categorized with the drop- down selection box under the name of your computer. By selecting a different drive, the system will identify the categories of files on that drive.
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Page 54: Dismounting The Virtual Cd
MY PASSPORT ELITE USER MANUAL In the Content Gauge for your My Passport drive, the Additional Files category includes all of the files shown in the used space portion of your drive properties. This space is not available for backups. Note: The small number of files that are shown in the Additional Files category when you first install the WD SmartWare software—before performing your first backup—represent the system and hidden files that your... -
Page 55: Displaying The Status, Serial Number, And Temperature
MY PASSPORT ELITE USER MANUAL • CTRL+click the My Passport icon on the desktop and select Eject “My Passport.” (“My Passport” will be the name you assigned to the volume.) You may hear the drive power down. 2. Wait for the drive icon to be removed from the desktop before disconnecting the drive from the system. -
Page 56: Unlocking The Drive Manually
MY PASSPORT ELITE USER MANUAL Unlocking the Drive Manually You may need to unlock the drive manually in cases such as the ones described below. WD SmartWare Software is Not Available • You uninstall the software and leave the drive locked. •... -
Page 57: Uninstalling Wd Smartware Software
MY PASSPORT ELITE USER MANUAL Click the WD SmartWare icon 2. Select the drive and then Unlock Drive. 3. The WD SmartWare Drive Unlock screen displays. Enter your password and click the Unlock button. Uninstalling WD SmartWare Software Important: You can easily uninstall the software. However, you will need to restart the Run Backup backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. - Page 58 MY PASSPORT ELITE USER MANUAL 2. Click the extras folder and then double-click the WD Uninstaller icon to display a WD pop-up screen. 3. Click Uninstall. USING THE DRIVE WITH A MAC – 53...
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Page 59: Troubleshooting
MY PASSPORT ELITE USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help. - Page 60 MY PASSPORT ELITE USER MANUAL If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by installing a USB 2.0 PCI adapter card. Contact the card manufacturer for installation procedures and more information. TROUBLESHOOTING – 55...
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Page 61: Installing An Ses Driver
MY PASSPORT ELITE USER MANUAL Installing an SES Driver Should you decide not to install the WD SmartWare software, you must install an SES driver on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. Note: If you install the WD SmartWare software, the SES Driver is automatically installed as well. -
Page 62: Installing The Driver Manually
MY PASSPORT ELITE USER MANUAL 2. Select Install the software automatically and click Next. 3. When installation is complete, click Finish. Installing the Driver Manually If you are not connected to the Internet, you can install the driver manually. On the Found New Hardware Wizard, select No, not this time and click Next. INSTALLING AN SES DRIVER –... - Page 63 MY PASSPORT ELITE USER MANUAL 2. On the next screen, select Install from a list or specific location and click Next. 3. Browse to My Computer and double-click the WD SmartWare VCD drive, double- click the extras folder, and select WD SES Device Driver. Click Next. 4.
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Page 64: Windows Vista
MY PASSPORT ELITE USER MANUAL Windows Vista After you physically connect the drive as shown in Figure 2 on page 6, two or three screens may pop up, depending on your computer setup. Installing the Driver Automatically To install the SES driver automatically, you must be connected to the Internet. Note: If Autoplay is enabled, two extra screens may display at the same time as the Found New Hardware screen. - Page 65 MY PASSPORT ELITE USER MANUAL 2. On the next New Found Hardware - WD SES Device wizard screen, click Don’t search online. 3. On the Install the disc that came with your WD SES Device screen, click I don’t have the disc.
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Page 66: Windows 7
MY PASSPORT ELITE USER MANUAL 5. When the installation is complete, click Close. Windows 7 After you physically connect the drive as shown in Figure 2 on page 6, you can install the SES driver. Open All Programs and click Computer > Manage. INSTALLING AN SES DRIVER –... - Page 67 MY PASSPORT ELITE USER MANUAL 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software. 3. Click Browse my computer for driver software. 4. Browse to Computer: a. Double-click the WD SmartWare VCD drive. b.
- Page 68 MY PASSPORT ELITE USER MANUAL d. Click Next. 5. When installation is complete, click Close. INSTALLING AN SES DRIVER – 63...
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Page 69: B Compliance And Warranty Information
MY PASSPORT ELITE USER MANUAL Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 70: Kcc Notice (Republic Of Korea Only)
MY PASSPORT ELITE USER MANUAL KCC Notice (Republic of Korea only Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. - Page 71 MY PASSPORT ELITE USER MANUAL alteration is within the scope of the applicable instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the repair or replacement of the Product.
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Page 72: Index
MY PASSPORT ELITE USER MANUAL Index FAQs 54 FCC Class B information 64 File Accessories, optional 2 categories, defined 14 Alerts, flashing icon 34 history, drive setting 35 history, screen 22 Backup Flashing icon alerts 34 about backing up files 16 Formatting the drive 54 files content box 20 Full Media Scan 41... - Page 73 MY PASSPORT ELITE USER MANUAL SMART Status Check 41 Software Settings NTFS format 43 preferences 35 retrieve folder 35 Online help, viewing 15 system throttling 35 Opening WD SmartWare software 33 Status check 34 Operating systems 3 System Other file category, defined 14 file category defined 48 Overheating 34 file category, defined 14...
- Page 74 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, and the WD logo are registered trademarks; and My Passport, My Passport Elite, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.