Advertisement
To view and purchase Ensemble accessories, please visit avantree.com/ensemble/accessories.
No. | Button | Function |
![]() | ON ![]() | Switch to turn the headphones on / off |
![]() | ![]() ![]() | Press or hold to adjust volume |
![]() | ![]() | If headphones fail to auto-connect to transmitter, press once to activate reconnection |
Press & hold for 5 seconds to place the headphones into pairing mode | ||
Press once to play / pause audio (when used separately withphone / tablet) | ||
Press & hold both buttons ![]() ![]() | ||
![]() | OFF ![]() | Switch to turn the transmitter on / off |
![]() | ![]() | Press & hold for 5 seconds to place the transmitter into pairing mode |
No. | Indicator | Status |
![]() | Flashing blue | Power on |
Solid blue | Connected | |
Flashing red & blue | Pairing mode | |
Flashing red | Low battery | |
Solid red | Charging | |
Off | Charging complete | |
![]() | Flashing blue | Power on |
Solid blue | Connected | |
Flashing red & blue | Pairing mode | |
Solid red | Charging | |
Off | Charging complete |
The transmitter must be connected to a power source in order to function. Connect it to a nearby wall outlet via the provided USB adapter and power cable.
Once the transmitter is connected to its power source, you can connect it to your TV's audio ports. You can choose one of 3 different ways to do this:
OPTION 1 Optical port (recommended)
Plug the provided optical audio cable into the TV's DIGITAL AUDIO OUT (OPTICAL) port, then plug the other end into the transmitter's optical port.
NOTE: Most TVs support audio output through only one digital output port at a time, so if your TV's HDMI ARC port is in use, the optical port may be disabled. You can either unplug the HDMI ARC or try connecting the transmitter via RCA / AUX.
OPTION 2 AUX 3.5mm port
Plug the provided AUX 3.5mm audio cable into the TV's AUX 3.5mm output port, then plug the other end into the transmitter's AUX 3.5mm port.
OPTION 3 RCA port
Connect the RCA adapter(not included) to the AUX 3.5mm audio cable.
STEP 1
On your headphones, slide the OFF ON switch to the ON position. The LED indicator should start flashing blue.
STEP 2
The transmitter is ON by default. If not, slide its OFF ON switch to the ON position. The LED indicator should start flashing blue.
STEP 3
Keep the headphones close to the transmitter; they should connect within 3-5 seconds. Once connected, both the headphones' and the transmitter's LED indicators will turn solid blue.
If you connected to your TV via the optical OUT or "OPT OUT" port, you'll need to configure your TV settings before you'll receive audio.
STEP 1
Using your TV's remote control, press the SETTINGS button and navigate to the AUDIO tab within the settings menu. (Please note that there may be differences in the setting names depending on your brand of TV).
STEP 2
Proceed to AUDIO OUTPUT and select "OPTICAL OUT / DIGITAL OUT". Many TVs will do this automatically; skip this step as needed.
STEP 3
Set Audio Output format to "PCM / STEREO" ON or "DOLBY" OFF.
If you're having trouble finding these settings, you can scan the QR code correlating to your TV's brand OR visit avantree.com/ensemble/tv-audio-settings for a more detailed guide.
NOTE 1: Some smart TVs automatically reset their settings after system updates. Make sure your audio output / input format is set to "PCM" and NOT "AUTO" or "DOLBY."
NOTE 2: When using Netflix or Amazon Prime, you may need to start the movie / show before changing the audio settings to "PCM."
You can add a second pair of Ensemble headphones (AS50) to your setup while maintaining low latency.
STEP 1
Make sure your original Ensemble headphones & transmitter have connected.
STEP 2
On your transmitter, press & hold the button until the LED indicator flashes red & blue.
STEP 3
Turn on your second pair of AS50 headphones, then press & hold the button until the LED indicator flashes red & blue.
STEP 4
Once connected, the headphones' & transmitter's LED indicators will turn solid blue.
For subsequent use, please turn the original pair of Ensemble headphones on first. Once that's connected to the transmitter, you can turn on your second pair of AS50 headphones and wait for a few seconds. If it fails to reconnect, press the button once to activate reconnection.
To purchase AS50 headphones, scan the QR code
STEP 1
Turn OFF or unplug the transmitter.
STEP 2
Turn on the headphones and press & hold the button until the LED indicator flashes red & blue.
STEP 3
Turn on your audio source's Bluetooth and select "Avantree AS50" from the Bluetooth menu.
Place the headphones on the charging dock in order to charge. The charging dock's LED will turn red while charging and off once charging is complete.
You can also charge the headphones through its power port using a charging cable. A solid red light indicates that charging is in progress; once the light turns off, your headphones will be at full battery. It typically takes 3 hours to fully charge.
Bluetooth version | v5.0 |
Frequency response | 20Hz - 20KHz |
Operating range | Up to 100ft / 30m |
Bluetooth profiles | HFP v1.7, AVRCP v1.5, A2DP v1.3 |
Supported audio codecs | aptX-LL, aptX, FastStream, SBC |
Bluetooth version | v5.0 |
Frequency response | 20Hz-20KHz |
Bluetooth profiles | HSP v1.2, HFP v1.6, AVRCP v1.0, A2DP v1.0 |
Supported audio codecs | FastStream, SBC |
Battery life | Up to 35 hours |
Impedance | 32Ω |
Net weight | 234g |
Earpads inner size | 55±1.5 * 43±1.5 * 15±1.5mm |
Below are some of the most common questions people have during setup.
I have a Samsung / LG TV. Why are my headphones failing to reconnect to the transmitter?
Samsung / LG smart TVs tend to pair with any Bluetooth devices they can find, which blocks the Avantree headphones from reconnecting to its transmitter.
Try following the steps below in order to fix this:
DENY the Device - If a popup appears on your TV asking you to Allow or Deny / Block the device to connect to the TV, you MUST DENY / BLOCK the device from connecting.
REMOVE the Device - If your device is already paired with the TV, you'll need to remove the device in your TV's settings: SETTINGS > GENERAL > EXTERNAL DEVICE MANAGER>DEVICE CONNECTION MANAGER > DEVICE LIST > EDIT > Select all Avantree devices >DELETE.
Please note that the routing may differ based on your TV's brand / model. Turn OFF the TV - Physically turn your TV OFF or pull the plug (the remote control does NOT turn the TV off; it places it into standby mode which still allows the TV to connect to devices).
Can I have audio through my TV's speakers and wireless headphones at the same time?
This completely depends on whether or not your TV supports the ability to output audio to 2 devices simultaneously. You can try a few different methods to test if your TV is capable of this or not -- please refer to avantree.com/ensemble/sound for more details.
Why aren't I getting sound when watching Netflix / Amazon Prime?
Why aren't my headphones connecting to the transmitter?
......
For answers to questions like these and for a full FAQ list, you can visit avantree.com/support/ensemble, or you can contact us directly for additional assistance.
Support Tickets avantree.com/submit-a-ticket
Support Email support@avantree.com
Support Numbers
US +1 800 232 2078 CA +1 800 232 2078 UK +44 208 068 2023 DE +49 322 2109 7297 FR +33 17 634 0312 IT +39 069 4803 330 ES +34 93 1786 261 AU +61 2 8310 9897 | 9am-6pm PST 9am-6pm PST 9am-6pm GMT 11am-9pm CET 11am-9pm CET 9am-6pm CET 9am-6pm CET 11am-7pm AEST | Mon-Fri Mon-Fri Mon-Sat Mon-Sat Mon-Sat Mon-Sat Mon-Sat Mon-Fri |
FAQ avantree.com/support/ensemble
Video Guide avantree.com/ensemble/video
Product Registration See QR code on the product.
Manufacturer:
Avantronics Limited
Luohu District, Shenzhen 518000 China
+ 86 755 8228 5022 support@avantree.com
US Importer:
Avantree Corporation
San Jose, California 95119 USA
+1 800 232 2078 support@avantree.com
UK Importer:
Avantree Limited
Watford, WD180 0HQ UK
+44 20 8068 2023 support@avantree.com
Servicer in Europe:
Gizmex GmbH,
Sternstr. 67, 40479 Dusseldorf, Germany
+49 322 2109 7297 support@avantree.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Need help?
Do you have a question about the Ensemble and is the answer not in the manual?
Questions and answers