IDEAL Logic+ Combi C24, C30, C35 - Boiler Manual

Table of Contents

Contents

1 INTRODUCTION
2 IMPORTANT NOTES
3 DEVICE OPERATION
4 SYSTEM WATER PRESSURE
5 CONDENSATE DRAIN
6 GENERAL INFORMATION
7 POINTS FOR THE USER
8 TROUBLESHOOTING
9 DISPLAY FUNCTIONS
10 Documents / Resources
- 10.1 References
- 10.2 Download manual

INTRODUCTION

The Logic + Combi C is a combination boiler providing both central heating and instantaneous domestic hot water. Featuring full sequence automatic ignition and fan assisted combustion.
Due to the high efficiency of the boiler, condensate is produced from the flue gases and this is drained to a suitable disposal point through a plastic waste pipe at the base of the boiler. A condensate 'plume' will also be visible at the flue terminal.

Safety
CURRENT GAS SAFETY (INSTALLATION & USE) REGULATIONS OR RULES IN FORCE.
In your own interest, and that of safety, it is the law that this boiler must be installed by a Gas Safe Registered Engineer, in accordance with the above regulations.
In IE, the installation must be carried out by a Registered Gas Installer (RGII) and installed in accordance with the current edition of I.S. 813 "Domestic Gas Installations", the current Building Regulations and reference should be made to the current ETCI rules for electrical installation.
It is essential that the instructions in this booklet are strictly followed, for safe and economical operation of the boiler.

ELECTRICITY SUPPLY
This appliance must be earthed.
Supply: 230 V ~ 50 Hz. The fusing should be 3A.

IMPORTANT NOTES

This appliance must not be operated without the casing correctly fitted and forming an adequate seal.
If the boiler is installed in a compartment then the compartment MUST NOT be used for storage purposes.
If it is known or suspected that a fault exists on the boiler then it MUST NOT BE USED until the fault has been corrected by a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII).
Under NO circumstances should any of the sealed components on this appliance be used incorrectly or tampered with.
This appliance can be used by children 8 years and above. Also persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, provided they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

DEVICE OPERATION

DEVICE OPERATION - CONTROLS
Legend

Domestic Hot Water Temperature Knob
Central Heating Temperature Knob
Mode Knob
Boiler Status Display
Burner 'on' Indicator
Central Heating Economy Setting
Pressure Gauge

TO START THE UNIT

If a programmer is fitted refer to separate instructions for the programmer before continuing.
Start the boiler as follows:

Set the mode knob (C) to 'BOILER OFF'.
Set the Domestic Hot Water temperature knob (A) and Central Heating temperature knob (B) to 'MAX'.
Ensure that all hot water taps are turned off.
Switch on electricity to the boiler and check that all external controls, e.g. programmer and room thermostat, are on.
Set the mode knob (C) to ' ' (winter).

The boiler will commence ignition sequence, supplying heat to the central heating, if required.

Note. In normal operation the boiler status display (D) will display messages (see section "DISPLAY FUNCTIONS - NORMAL OPERATION MODE").
Note. Boiler frost protection - boiler will fire if temperature is below 5ºC.
During normal operation the burner on symbol (E) will remain illuminated when the burner is lit.
Note. If the boiler fails to light after five attempts the following fault messages will be displayed:
DEVICE OPERATION - Ignition fault messages

To restart the boiler, press restart. The boiler will repeat the ignition sequence. If the boiler still fails to light consult a Registered Gas Installer, or in IE a Registered Gas Installer (RGII).

OPERATION MODES

Winter Conditions - (Central Heating and Domestic Hot Water required)
Set the mode knob (C) ' ' (winter).
The boiler will fire and supply heat to the radiators.
The domestic hot water preheat will operate with the preheat button set to 'Preheat On'.

Summer Conditions - (Domestic Hot Water only required) Set the mode knob (C) to ' ' (summer).
Set the central heating demand on the external controls to OFF.
The domestic hot water preheat will operate with the preheat button set to 'Hot Water On'.

Boiler Off
Set the mode knob (C) to 'BOILER OFF'. The boiler mains power supply must be left on to enable frost protection (see Frost Protection).

PREHEAT - DOMESTIC HOT WATER

The domestic hot water heat exchanger within the boiler can be kept preheated to provide faster delivery of hot water at the tap. This is achieved by pressing the preheat button to "Preheat On".
The boiler will operate periodically for a few seconds to maintain the domestic hot water heat exchanger in a preheated condition. The average time period between operation is 90 minutes. This may vary considerably due to the surrounding ambient temperature of the boiler. The boiler will operate whenever there is a demand for domestic hot water.
If standard hot water delivery is satisfactory set the preheat to 'Preheat Off'.

CONTROL OF WATER TEMPERATURE

Domestic Hot Water

The domestic hot water temperature is limited by the boiler controls to a maximum temperature of 65°C, adjustable via the domestic hot water temperature knob (B). At low DHW draw off rates the maximum temperature may exceed 65°C.
Approximate temperatures for domestic hot water:

Knob Setting	Hot Water Temperature (approx.)
Minimum	40ºC
Maximum	65ºC

Due to system variations and seasonal temperature fluctuations domestic hot water flow rates/temperature rise will vary, requiring adjustment at the tap: the lower the flow rate the higher the temperature, and vice versa.

Central Heating

The boiler controls the central heating radiator temperature to a maximum of 80°C, adjustable via the central heating temperature knob (B).
Approximate temperatures for central heating:

Knob Setting	Central Heating Radiator Temperature (approx.)
Minimum	30ºC
Maximum	80ºC

For economy setting ' ' refer to Efficient Heating System Operation.

EFFICIENT HEATING SYSTEM OPERATION

The boiler is a high efficiency, condensing appliance which will automatically adjust its output to match the demand for heat. Therefore gas consumption is reduced as the heat demand is reduced.

The boiler condenses water from the flue gases when operating most efficiently. To operate your boiler efficiently (using less gas) turn the central heating temperature knob (B) to the ' ' position or lower. In winter periods it may be necessary to turn the knob towards the 'MAX' position to meet heating requirements. This will depend on the house and radiators used.
Reducing the room thermostat setting by 1ºC can reduce gas consumption by up to 10%.

WEATHER COMPENSATION

When the Weather Compensation option is fitted to the system then the central heating temperature knob (B) becomes a method of controlling room temperature. Turn the knob clockwise to increase room temperature and anti-clockwise to decrease room temperature. Once the desired setting has been achieved, leave the knob in this position and the system will automatically achieve the desired room temperature for all outside weather conditions.

FROST PROTECTION

The boiler is fitted with frost protection that operates in all modes, provided the power supply to the boiler is always turned on. If the water in the boiler falls below 5ºC, the frost protection will activate and run the boiler to avoid freezing. The process does not guarantee that all other parts of the system will be protected.
If a system frost thermostat has been installed, the boiler must be set in winter mode, ' ', for the system frost protection to run.
If no system frost protection is provided and frost is likely during a short absence from home it is recommended to leave the system heating controls or built in programmer (if fitted) switched on and run at a reduced temperature setting. For longer periods, the entire system should be drained.

UNIT RESTART

To restart the boiler, when directed in the listed fault messages (see section "DISPLAY FUNCTIONS - FAULT MESSAGES") press "Restart". The boiler will repeat its ignition sequence. If the boiler still fails to start consult a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII).

MAINS POWER OFF

To remove all power to the boiler the mains power switch must be turned off.

SYSTEM WATER PRESSURE

The system pressure gauge (G) indicates the central heating system pressure. If the pressure is seen to fall below the original installation pressure of 1-2 bar over a period of time and continue to fall then a water leak may be indicated. In this event re-pressurise the system as shown below. If unable to do so or if the pressure continues to drop a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII) should be consulted.

THE BOILER WILL NOT OPERATE IF THE PRESSURE HAS REDUCED TO LESS THAN 0.3 BAR UNDER THIS CONDITION.

To Top up the system:-

Ensure both & handles (blue) are in closed position (as shown below)
Remove the plug and cap and retain.
Connect the filling loop to the Domestic Hot Water (DHW) inlet and tighten. Also ensure that the other end of filling loop is hand tight.
Turn the Domestic Hot Water (DHW) Inlet blue handle to the horizontal position.
Ensuring no leaks are seen, gradually turn the filling loop handle (blue) to the horizontal position.
Wait for the pressure gauge to reach 1 to 1.5 bar.
Once pressure is reached turn valves & back to the closed position.
Disconnect the filling loop, replace cap and plug. Note there can be some water spillage at this point.

CONDENSATE DRAIN

This appliance is fitted with a siphonic condensate trap system that reduces the risk of the appliance condensate from freezing. However should the condensate pipe to this appliance freeze, please follow these instructions:

If you do not feel competent to carry out the defrosting instructions below please call your local Gas Safe Registered installer for assistance.
If you do feel competent to carry out the following instructions please do so with care when handling hot utensils. Do not attempt to thaw pipework above ground level.

If this appliance develops a blockage in its condensate pipe, its condensate will build up to a point where it will make a gurgling noise prior to locking out displaying "Ignition Lockout" on the display. If the appliance is restarted it will make a gurgling noise prior to it locking out displaying "Ignition Lockout" on the display.

To unblock a frozen condensate pipe;

Follow the routing of the plastic pipe from its exit point on the appliance, through its route to its termination point.
Locate the frozen blockage. It is likely that the pipe is frozen at the most exposed point external to the building or where there is some obstruction to flow. This could be at the open end of the pipe, at a bend or elbow, or where there is a dip in the pipe in which condensate can collect. The location of the blockage should be identified as closely as possible before taking further action.
Apply a hot water bottle, microwaveable heat pack or a warm damp cloth to the frozen blockage area. Several applications may have to be made before it fully defrosts.
Warm water can also be poured onto the pipe from a watering can or similar. DO NOT use boiling water.
Caution when using warm water as this may freeze and cause other localised hazards.
Once the blockage is removed and the condensate can flow freely, restart the appliance. (Refer to "To Start the boiler")
If the appliance fails to ignite, call your Gas Safe Registered engineer.

Preventative Solutions
During cold weather, set the central heating temperature knob (B) to "MAX", (Must return to original setting once cold spell is over).
Place the heating on continuous and turn the room thermostat down to 15ºC overnight or when unoccupied. (Return to normal after cold spell).

GENERAL INFORMATION

PUMP

The boiler pump will operate briefly as a self-check once every 24 hours, regardless of system demand.

MINIMUM CLEARANCES

Clearance of 165mm (6 ¹/₂") above, 100mm (4") below, 2.5mm (9 ¹/₈") at the sides and 450mm (17 ³/₄") at the front of the boiler casing must be allowed for servicing.

BOTTOM CLEARANCE

Bottom clearance after installation can be reduced to 5mm
This must be obtained with an easily removable panel, to enable the system pressure gauge to be visible and to provide the 100mm clearance required for servicing.

SERVICE REQUEST FUNCTION

When the boiler has been installed for more than 1 year the following message will appear on screen:

Press "Restart" to clear this message.

ESCAPE OF GAS

Should a gas leak or fault be suspected contact the National Gas Emergency Service without delay. Telephone 0800 111 999.

Ensure that;

All naked flames are extinguished
Do not operate electrical switches
Open all windows and doors

CLEANING

For normal cleaning simply dust with a dry cloth. To remove stubborn marks and stains, wipe with a damp cloth and finish off with a dry cloth. DO NOT use abrasive cleaning materials.

MAINTENANCE

The appliance should be serviced at least once a year by a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII).

POINTS FOR THE USER

Note. In line with our current warranty policy we would ask that you check through the following guide to identify any problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other than with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not gained by the engineer.

FOR ANY QUERIES PLEASE RING THE IDEAL CONSUMER HELPLINE: 01482 498660
NOTE. BOILER RESTART PROCEDURE -
To restart boiler pess the Restart button

TROUBLESHOOTING

TROUBLESHOOTING FLOW-CHART

DISPLAY FUNCTIONS

NORMAL OPERATION MODE

The display scrolls through a maximum of 3 messages under any operational condition, as shown below.
Note. The temperatures shown below are for illustration purposes only. The measured temperatures will be shown on the boiler.
NORMAL OPERATION MODE DISPLAY FUNCTIONS - Part 1

SETTINGS CHANGED

Note. The temperatures shown below are for illustration purposes only. The measured temperatures will be shown on the boiler.

DHW temperature knob moved:	Pre-Heat If preheat is switched on, then the boiler will periodically fire the burner. Thereby reducing the time taken to provide hot water. If preheat is switched off the response time will be reduced, although gas consumption will also be reduced.
CH temperature knob moved:	To switch preheat on press the "Hot Water Preheat Off" button:
CH temperature knob moved with outside sensor connected:	To switch preheat off press the "Hot Water Preheat On" button:

FAULT MESSAGES

BOILER DISPLAY MESSAGE	ACTION
	Restart the appliance - if the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Contact a qualified electrician or your electricty provider.
	Unconfigured PCB. Please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Turn power off and on at the fused supr. If the boiler fails to operate plese contact Ideal (if under wrranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Restart the appliance - if the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Check system pressure is between 1 & 1.5bar on the pressure gauge. If the boiler fails to operate then plese contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Check other gas appliances in the house are working to confirm a supply is present in the property. If other appliances fdo not work or there are not other appliances, check the gas supply is on at the meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Check other gas appliances in the house are working to confirm a supply is present in the property. If other appliances fdo not work or there are not other appliances, check the gas supply is on at the meter and/or pre payment meter has credit. If the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Restart the appliance - if the boiler fails to operate then please contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Restart the appliance - if the boiler fails to operate then plese contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).
	Restart the appliance - if the boiler fails to operate then plese contact Ideal (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period. In IE contact a Registered Gas Installer (RGII).

All Gas Safe Register installers carry a Gas Safe Register ID card, and have a registration number. Both should be recorded in the Benchmark Commissioning Checklist. You can check your installer by calling Gas Safe Register direct on 0800 4085500.

Ideal Boilers Ltd., PO Box 103, National Avenue, Kingston Upon Hull, HU5 4JN
Tel 01482 492251 Fax 01482 448858
Registration No. London 322 137

Ideal Consumer Helpline: 01482 498660
www.idealboilers.com