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Alcatel-Lucent Enterprise OpenTouch 8262 User Manual
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Alcatel-Lucent Enterprise OpenTouch 8262 User Manual

Alcatel-Lucent Enterprise OpenTouch 8262 User Manual

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8262
DECT Handset
8262Ex DECT Handset
OpenTouch™ Suite for MLE
User manual
8AL90322ENACed01 – 2227
R250

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Summary of Contents for Alcatel-Lucent Enterprise OpenTouch 8262

  • Page 1 8262 DECT Handset 8262Ex DECT Handset OpenTouch™ Suite for MLE User manual 8AL90322ENACed01 – 2227 R250...

  • Page 2: Table Of Contents

    8262/8262Ex DECT Handset Getting to know your telephone Phone description Status icons MENU icons Call icons Accessing the MENU and navigating Handset in icon display mode Alphabetic keypad Getting started Installing the battery in the telephone Installing the memory card Charging your telephone battery Switching on your telephone Switching off your telephone...
  • Page 3 8262/8262Ex DECT Handset Programming your telephone Initializing your voice mailbox Change your voice mailbox password Adjusting the audio functions Activating headset mode Adjusting your telephone functions Selecting language Programming your personal directory Modifying a record in the personal directory Erase a record from the personal directory 5.10 Programming an appointment reminder 5.11...
  • Page 4 8262/8262Ex DECT Handset This manual describes the services offered by the 8262/8262Ex DECT Handset when connected to an OmniPCX Enterprise system. In addition to the telephony services, your handset is able to manage alarms like emergency calls, status calls, man down, shock, no movement or pull cord alarm, … This feature depends on the model of your handset, the version of the software and the system configuration.

  • Page 5: Getting To Know Your Telephone

    8262/8262Ex DECT Handset 1 Getting to know your telephone 1.1 Phone description Your phone can be configured to display icons or labels for software key. All descriptions in this user documentation refer to the handset in icon display mode. To ensure that your set matches the documentation make sure the phone is configured correctly.
  • Page 6 8262/8262Ex DECT Handset • Access the DTMF feature during a conversation (long press). • Green steady: the phone is on the charger and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. •...

  • Page 7: Status Icons

    8262/8262Ex DECT Handset 1.2 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. When selected, the icons are displayed in white on a blue background: -> Battery charge level ( > >...
  • Page 8 8262/8262Ex DECT Handset Additional Status icon displayed in Lone Worker mode (112-139 BGR/DIN 0825-1 standard): Lone Worker mode is pending. Lone Worker mode is enabled. This icon flashes when an alarm is pending. Test procedure of the Lone Worker mode failed. Lone Worker mode is disabled. Lone Worker mode is enabled and an alarm acknowledge is pending on the handset.

  • Page 9: Menu Icons

    8262/8262Ex DECT Handset 1.3 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key. It provides access to all the functions available on your system. When selected, the icons are displayed in white on a blue background: →...

  • Page 10: Call Icons

    8262/8262Ex DECT Handset 1.4 Call icons When selected, the icons are displayed in white on a blue background: → Making a call. The example is given for the first call (line 1). Receiving a call. The example is given for the first call (line 1). Call on hold.

  • Page 11: Accessing The Menu And Navigating

    8262/8262Ex DECT Handset 1.5 Accessing the MENU and navigating Access the menu. Press the Access menu key (Short press). Select a function in the MENU. Use the navigator keys and press the OK key to select a function. You can move horizontally along the Navigating within a function.

  • Page 12: Handset In Icon Display Mode

    8262/8262Ex DECT Handset 1.6 Handset in icon display mode Your phone can be configured to display icons or labels for software key. All descriptions in this user documentation refer to the handset in icon display mode. To ensure that your set matches the documentation make sure the phone is configured correctly.

  • Page 13: Getting Started

    8262/8262Ex DECT Handset 2 Getting started In order to have a fully operational 8262 DECT Handset, make sure that you have the following items: the battery, the AC/DC adapter, the power supply and the USB cable. Your phone is IP65 compliant but you must remember to firmly close all covers. Never charge or install the battery in an ATEX (potentially explosive atmosphere) area.
  • Page 14 8262/8262Ex DECT Handset 2.1.2 Removing the battery from the telephone 1. 8262 DECT Handset Unlock the cover. Lift up the cover. Remove the battery from its compartment. You can turn your set over on your hand to extract the battery from its compartment. Be careful not to drop the battery.

  • Page 15: Installing The Memory Card

    8262/8262Ex DECT Handset 2.2 Installing the memory card Never install the memory card in an ATEX (potentially explosive atmosphere) area. The handset Micro SD card stores handset configuration data. The Bluetooth® settings are not saved on the Micro SD card. If memory is removed, the handset will keep registration but the phone configuration and storage content will revert to what they were before the memory card was inserted.

  • Page 16: Charging Your Telephone Battery

    8262/8262Ex DECT Handset 2.3 Charging your telephone battery Never charge or install the battery in an ATEX (potentially explosive atmosphere) area. 2.3.1 Charging the battery on a dual charger The 8262Ex DECT Handset battery is not compatible with the spare charger. Use the '8262Ex DECT spare batteries charger' to charge up to three batteries simultaneously.

  • Page 17: Switching On Your Telephone

    8262/8262Ex DECT Handset 2.3.3 LED • Green steady: the phone is on the charger (or connected to the USB cable) and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. Recharge your telephone battery regularly.

  • Page 18: Using Your Telephone

    8262/8262Ex DECT Handset 3 Using your telephone 3.1 Identify the terminal you are on • Displays your telephone number (long press). • Access MENU. • Services • Displays your telephone number. 3.2 Messaging portal The messaging portal allows you to access and manage features such as voice messages, text messaging, or missed calls.
  • Page 19 8262/8262Ex DECT Handset Accessing the features of the messaging portal • Use the left/right navigation keys to select the desired tab. • Call log: Consulting external missed calls. Enter your password if required (depending on the system configuration and your preferences).

  • Page 20: Making A Call

    8262/8262Ex DECT Handset 3.3 Making a call • Dial. • Press the line key to send the call. You are in communication: • Hang up. To make an external call, dial the outside line access code before dialing your contact number. 3.4 Calling from your personal directory Quick access: •...

  • Page 21: Calling Your Caller By Name (Company Directory)

    8262/8262Ex DECT Handset 3.5 Calling your caller by name (company directory) • Quick access: • Access MENU. • Contacts • Phone Book • Enter the first letters of the name, name-first name or the initials of your caller. • Apply. •...

  • Page 22: Receiving A Call

    8262/8262Ex DECT Handset 3.7 Receiving a call You are receiving a call. Use one of the following: • Answer the call by selecting the 'answer' key or the 'OK' key. • Pick up the phone from the charger (depending on the handset's settings). •...

  • Page 23: Call Log

    8262/8262Ex DECT Handset 3.9 Call log 3.9.1 Access the call log. • Access MENU. • Call log • All call logs are displayed. 3.9.2 Call back the contact • Select the contact to call. All information about the call is displayed. •...

  • Page 24: Consult Callback Request

    8262/8262Ex DECT Handset 3.11 Consult callback request Someone has tried to call you and left a callback request. When you receive a callback request, the message icon is displayed on the welcome screen. The orange LED on your telephone flashes to indicate there is a message. •...

  • Page 25: Speaking On The Loudspeaker Of A Busy Internal Contact

    8262/8262Ex DECT Handset 3.13 Speaking on the loudspeaker of a busy internal contact In some cases, you might have to broadcast on the loudspeaker of a busy contact. This feature must be configured by the administrator. • LS announce • You can talk, your contact will hear you on their loudspeaker.

  • Page 26: Send A Voice Message Copy

    8262/8262Ex DECT Handset 3.15 Send a voice message copy • Access MENU. • Messages • New voicemsg • Confirm access to the voice mailbox. • Enter your personal mailbox password. • Confirm. Listen to the message to send and follow the voice guide instructions. 3.16 Sending a recorded message to a number or a distribution list •...

  • Page 27: Consulting Text Messages

    8262/8262Ex DECT Handset • Voice Mail • Confirm access to the voice mail. • Enter your personal mailbox password. • Confirm. • Follow the instructions of the voice guide. Please refer to the administrator for your password. 3.18 Consulting text messages When you have received a message, the message icon is displayed on the welcome screen.

  • Page 28: Forwarding Calls To Another Number (Immediate Forward)

    8262/8262Ex DECT Handset 3.19 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). • Access MENU. • Forward • Confirm access to immediate diversion. • Fwd Immediate •...

  • Page 29: Diverting Calls To Your Voice Mailbox

    8262/8262Ex DECT Handset 3.20.2 Example of diversion on busy • Access MENU. • Forward • Confirm access to immediate diversion. • Select the 'List of diversions' icon. • Confirm. • Fwd on Busy • Dial the number of your contact (dial, directories, last numbers dialed…). •...

  • Page 30: Program Your Associate Number

    8262/8262Ex DECT Handset 3.23 Program your associate number The associated number can be a phone set number, the voice mail number or the pager number. It can be used as overflow number. • Access MENU. • Services • Use the left-right navigation keys to select the feature. •...

  • Page 31: Cancelling All Forwards

    8262/8262Ex DECT Handset 3.25 Cancelling all forwards • Access MENU. • Forward • Select the 'Diversion cancellation' icon. • Deact Forward • Confirm. 3.26 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: •...

  • Page 32: Hunting Groups

    8262/8262Ex DECT Handset If the telephone ringing is not in your pick-up group: • Pick Up • Dial a Number • Enter number of ringing telephone. • Apply. If the telephone ringing is in your own pick-up group: • Group call pick up The system can be configured to prevent call pick-up on some telephones 3.28 Hunting groups 3.28.1 Hunting group call...

  • Page 33: During A Conversation

    8262/8262Ex DECT Handset 4 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • The list of icons at the top of the screen (use the left-right navigation keys). •...

  • Page 34: Make A Second Call

    8262/8262Ex DECT Handset 4.1 Make a second call • You are in conversation with one contact. Use one of the following to make a second call: • Dial directly the number for your call. • Dial the number. • Send the call. •...

  • Page 35: Recover The Call On Hold

    8262/8262Ex DECT Handset 4.2 Recover the call on hold • Hang up. • Your telephone rings. • Recover the call on hold. 4.3 Receiving a second call You are in conversation and a caller is trying to contact you: A beep is sent and the caller's name (or the number for an external call) is displayed for 3 seconds. •...

  • Page 36: Transferring A Call

    8262/8262Ex DECT Handset 4.5 Transferring a call During a conversation, to transfer the call to another number: You are in communication with a first caller. Use one of the following methods to call the recipient of the transfer: • Dial directly the number for your call •...

  • Page 37: Three-Way Conference With Internal And/Or External Contacts (Conference)

    8262/8262Ex DECT Handset 4.6 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold: • Conference • You are in conference mode. Cancel conference and return to first contact (if conference is active): •...

  • Page 38: Activate/Deactivate Voice Frequency

    8262/8262Ex DECT Handset 4.8 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: •...

  • Page 39: Programming Your Telephone

    8262/8262Ex DECT Handset 5 Programming your telephone 5.1 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. •...

  • Page 40: Adjusting The Audio Functions

    8262/8262Ex DECT Handset 5.3 Adjusting the audio functions You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels). • Access MENU. • Ring 5.3.1 Choose the tune Define the ringtone for an internal incoming call. The ringtone, which follow the selected ringtone in the list will be used for an external incoming call.

  • Page 41: Activating Headset Mode

    8262/8262Ex DECT Handset 5.3.4 The Audio key The audio key is a shortcut key allowing you to activate or deactivate the meeting mode. In this mode, ascending ringing is activated. Long press: activate/deactivate meeting mode (ascending ringing). A specific icon is displayed in the status bar ( ).A confirmation sound is played if key sound is activated in the settings.

  • Page 42: Adjusting Your Telephone Functions

    8262/8262Ex DECT Handset 5.5 Adjusting your telephone functions • Access MENU. • Settings • Select the function* you want and use the On/Off softkeys to activate or deactivate the function. • Select the function* you want and press the OK key to enter the function menu to configure the function.

  • Page 43: Selecting Language

    8262/8262Ex DECT Handset 5.5.2 Adjusting keypad • Select the menu: Keys • Select the settings to activate/deactivate. • Auto. keylock: activate or deactivate the automatic keypad lock. Set the delay before the keypad is locked (15, 30, or 45 seconds 1, 2, 3, 4, or 5 minutes). To lock the keyboard when the screen is idle, select: Lock on screen off.

  • Page 44: Programming Your Personal Directory

    8262/8262Ex DECT Handset 5.7 Programming your personal directory Your personal directory can contain up to 42 numbers. • Access MENU. • Contacts • Personal Dir • Use one of the following: o If the personal directory is empty, select the 'OK' key to create a new contact. o If the personal directory is not empty, select an existing record ('OK' key).

  • Page 45: Erase A Record From The Personal Directory

    8262/8262Ex DECT Handset 5.9 Erase a record from the personal directory • Access MENU. • Contacts • Personal Dir • Select the record to erase. • Apply. • Delete • Confirm. • Return to idle. To go back to the previous menu. 5.10 Programming an appointment reminder •...

  • Page 46: Configure The F1 And F2 Keys

    8262/8262Ex DECT Handset To cancel your appointment call-back request: • Access MENU. • Alarms • Cancel an appointment • Use one of the following: o If you have defined the appointment reminder in your phone, hang up. o If the destination of the appointment reminder isn't in your phone, dial the number of the destination set.
  • Page 47 8262/8262Ex DECT Handset 5.11.2 Define speed dial F1/F2 keys (long and short press) This menu lets configure the call feature by defining name and number of your contact, linked to a F1 or F2 key, long or short press. The call feature (speed dial) has to be linked to the F1 or F2 key to be activated (See chapter above).

  • Page 48: Calendar

    8262/8262Ex DECT Handset 5.12 Calendar You can consult and manage an agenda on your phone. 5.12.1 Modify the agenda format • Access MENU. • Access the agenda menu. • More • View week > View of the week. • View month >...
  • Page 49 8262/8262Ex DECT Handset 5.12.3 View the details of an appointment • Access MENU. • Access the agenda menu. • Use one of the following: o Depending on the agenda view (month or week), select the day or the week when the appointment is defined. More, Go to today: display the current day or week.
  • Page 50 8262/8262Ex DECT Handset 5.12.5 Copying an appointment reminder • Access MENU. • Access the agenda menu. • Select a date. • View (Month view only). • View the agenda for the selected date (month view only). • Select the appointment of the day (in month view) or the appointment of the week (in week view).

  • Page 51: Locking Your Telephone

    8262/8262Ex DECT Handset Delete old appointments / all appointments of a day, a week or a month / all appointments • Access MENU. • Access the agenda menu. • You can select a date with the navigation keys. If you do not select a date, the current date is selected by default.

  • Page 52: Modifying Your Personal Code

    8262/8262Ex DECT Handset 5.13.3 Locking your terminal (Key lock) This service enables you to prevent unrequested key pressing. • Press the lock key of your phone (long press). • Apply (press the OK key or select the following softkey: Lock). 5.13.4 Unlock your terminal •...
  • Page 53 8262/8262Ex DECT Handset 5.15.2 Pairing Bluetooth® devices This feature is used to detect Bluetooth® devices and to pair them. • Access MENU. • Bluetooth • Search for devices Once the device is listed and named, you can launch the pairing on the device. •...

  • Page 54: Configure Dock Settings

    8262/8262Ex DECT Handset 5.16 Configure Dock settings You can define how your phone behaves when it is installed in the charger dock. • Access MENU. • Settings • Dock settings. • Select from: o In Dock Power on in dock: If set to yes, the handset will switch on when installed on the charger (if phone is switched off).

  • Page 55: Configure The Handset As A Btle Beacon

    8262/8262Ex DECT Handset 5.18 Configure the handset as a BTLE beacon Your handset can act as a beacon by periodically emitting data using BTLE (Bluetooth® Low Energy) technology. A beacon is a small Bluetooth® radio transmitter that repeatedly transmits a single signal that other devices can use to locate it.
  • Page 56 8262/8262Ex DECT Handset When BTLE beacon is activated, the Bluetooth® icon displayed on the statusbar is marked with the 'LE' symbol. The icon depends on the audio Bluetooth® state: • : Beacon emitter activated (Bluetooth® is disabled). • : Bluetooth® and beacon emitter are activated. •...

  • Page 57: Registering The Telephone

    6.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent Enterprise (registration operation). Your telephone has not yet been registered on any system if, when first...

  • Page 58: Registering The Telephone On Other Systems

    The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main Alcatel-Lucent Enterprise system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent Enterprise or other system).

  • Page 59: Selecting Your Telephone System

    8262/8262Ex DECT Handset 6.3 Selecting your telephone system Your telephone can be programmed to function on 4 different DECT systems. • Access MENU • Settings • Select System • Select the desired input (the chosen option is indicated by the radio button with a central dot).

  • Page 60: Modic' Settings

    8262/8262Ex DECT Handset 6.5 'Modic' settings This menu is only available when the handset isn't already registered (the menu is grayed out if the handset is registered). You can choose the 'Modic' mode before registering your handset. • Access MENU. •...

  • Page 61: Power Mode

    8262/8262Ex DECT Handset 6.7 Power mode You are advised not to select the 50 mW power mode unless required. The '50mW power mode' is intended for hazardous sites such as nuclear plants where it is requested that emissions do not exceed the maximum value.

  • Page 62: Live Signal And Notification Management

    Such staff may be exposed to risk because there is no-one to assist them. Alcatel-Lucent Enterprise proposes two solutions with DECT network-based automated monitoring systems. The lone worker is equipped with the 8262 DECT Handset, which communicates periodically with an alarm server and is monitored by a third person.
  • Page 63 8262/8262Ex DECT Handset 7.1.2 Emergency calls These calls are designed to send alarm signals easily in emergency situations. Typically, emergency situations involve injuries or material damage and have highest priority among all other alarm events and calls. Notification calls are made by pressing the following keys: Press the function key (twice or press and hold) to activate the emergency notification call.
  • Page 64 8262/8262Ex DECT Handset 7.1.4 Embedded alarms: man down, shock, no movement, pull cord alarms A sensor is integrated in your handset. Depending of the configuration, an alarm is triggered in the following situations: • Man Down: the handset detects a loss of user verticality, such as by falling to the ground due to an injury, and triggers an alarm to the server.

  • Page 65: 8262 Dect Handset Lone Worker Mode (Dguv 112-139 Bgr/Din 0825-1 Standard)

    8262/8262Ex DECT Handset 7.2 8262 DECT Handset Lone Worker mode (DGUV 112-139 BGR/DIN 0825-1 standard) 7.2.1 Introduction The 8262 DECT Handset is compatible with this solution. A specific software is required. Your handset offers services of DECT network-based automated monitoring systems. These services must be activated and configured by your administrator.
  • Page 66 8262/8262Ex DECT Handset 7.2.3 'Keep alive' procedure For your security, this procedure ensures the communication between the handset and the alarm server (operator). Every around 4 minutes, a keep alive trigger is automatically exchanged between the alarm server and the handset. If the procedure fails within 10 minutes, the local audio signal (LAS) is triggered by the handset.
  • Page 67 8262/8262Ex DECT Handset 7.2.6 Low battery warning Remaining level Actions The following message is displayed on the screen: Battery low! In addition to the displayed message, the handset delivers a beep every 1 10% to 5% minute. In addition to the displayed message, the handset delivers a beep every 5 Below 5% seconds.
  • Page 68 8262/8262Ex DECT Handset 7.2.9 Embedded alarms: man down, shock, no movement, pull cord alarms A sensor is integrated in your handset. Depending of the configuration, an alarm is triggered in the following situations: • Man Down: the handset detects a loss of user verticality, such as by falling to the ground due to an injury, and triggers an alarm to the server.

  • Page 69: Accessories

    8262/8262Ex DECT Handset 8 Accessories 8.1 Phone package In order to have a fully operational 8262 DECT Handset, make sure that you have the following items: the battery, the AC/DC adapter, the power supply and the USB cable. Your phone is equipped with a belt clip on the back. 8.2 Dual chargers and power supply Your phone charger is supplied with the following equipment: An AC/DC adapter made of a body and a separate plug head that clips...
  • Page 70 8262/8262Ex DECT Handset 8.2.1 How to dock your phone on the desk support The 8262Ex DECT Handset battery is not compatible with the spare charger. The dual charger is provided for charging the handset and for a spare battery when at a desk. Put your phone on its support.

  • Page 71: 8262Ex Dect Spare Batteries Charger

    8262/8262Ex DECT Handset 8.3 8262Ex DECT spare batteries charger This charger is sold separately. With the 8262Ex DECT handset, you can use a spare batteries charger to charge up to three batteries simultaneously. Charging battery(ies) • Put the batteries into the charger as shown in the picture.

  • Page 72: Characteristics Of The Mains Power Adapter

    8262/8262Ex DECT Handset 8.4 Characteristics of the mains power adapter • Input: 100/240 V - 50/60 Hz. • Output: 5V - 1A. The mains power socket used must be close to the charger/holder and easily accessible, so that it can be used as an 'on/off' facility.

  • Page 73: Headsets (Not Available For The 8262Ex Dect Handset)

    8262/8262Ex DECT Handset 8.6.3 Battery charge level > 66% 33% - 66% 10% - 33% < 10% 8.7 Headsets (Not available for the 8262EX DECT Handset) The side of the 8262 DECT Handset features a 3.5 mm jack connector for the headset, the headphone or the external microphone.

  • Page 74: Declaration Of Compliance

    8262/8262Ex DECT Handset 9 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 MHz in Europe, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country).
  • Page 75 8262/8262Ex DECT Handset User Instructions Only use the handset in temperatures between -10°C to +55°C (14°F to 131°F). Only charge the battery at temperatures between +5 °C and +40 °C (41 °F and 104 °F). Acoustic shock protection Maximum sound pressure level for handset is compliant with European, US and Australian standards. Directive 2003/10/EC specifying the risks inherent in noise at work The ring contributes towards overall daily noise.

  • Page 76: Quick Guide

    • Make a call. • 3.5 mm jack plug for headset and maintenance (not available for the 8262EX • Answer the call. DECT Handset). • Long press (feature depending on the system): redial • Short press: decrease the volume of the ring tone during an incoming last number or access the redial list.
  • Page 77 Status icons MENU icons Absence message. Access MENU. It provides access to all the functions The status icons are displayed on the welcome screen and indicate the available on your system. status of the telephone. Parking an external communication. Some icons may not be displayed on your phone. All icons are described Battery charge level ( >...

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Opentouch 8262ex