Related Manuals for Alcatel-Lucent Enterprise OpenTouch 8254
Summary of Contents for Alcatel-Lucent Enterprise OpenTouch 8254
- Page 1 8254 DECT Handset 8234 DECT Handset OpenTouch™ Suite for MLE User Manual 8AL90387ENACed01a – 08/2021...
- Page 2 Some features depend on the type of radio base station you are connected to. Operating conditions This approved DECT telephone is intended to be used with an Alcatel-Lucent Enterprise cordless PABX. The following conditions must be respected, notably concerning the use of radioelectric frequencies •...
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Page 3: Table Of Contents
Getting to know your telephone Phone description Status icons MENU icons Call icons Accessing the MENU and navigating Getting started Unboxing Installing the battery in the telephone Charging your telephone battery 2.3.1 Charging the battery on a single charger 2.3.2 Charging the battery on a dual charger 2.3.3 2.3.4... - Page 4 During a conversation Make a second call Receiving a second call Switching between two calls (Broker call) Transferring a call Three-way conference with internal and/or external contacts (conference) Placing an outside call on hold (parking) Activate/deactivate voice frequency Programming your telephone Identify the terminal you are on Initializing your voice mailbox Change your voice mailbox password...
- Page 5 Power supply Presentation of the battery pack 8.8.1 Autonomy of your telephone 8.8.2 Initial charge 8.8.3 Battery charge level 8.8.4 Place or remove the battery in the telephone Headphone / external microphone 8.10 Cleaning and disinfecting your telephone Technical specifications Ordering information Declaration of compliance Quick guide...
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Page 6: Getting To Know Your Telephone
Getting to know your telephone 1 Getting to know your telephone 1.1 Phone description 8254 DECT Handset 8234 DECT Handset • Make a call. • Answer the call. • Long press (feature depending on the system): redial last number or access the redial list. - Page 7 Getting to know your telephone • Fixed softkeys. The following icons are displayed depending on the status of the handset. Select the corresponding softkey to access the feature. • Short press: access the company directory (access the dial by name feature). •...
- Page 8 Getting to know your telephone • Green steady: the phone is on the charger and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. • Slow orange flashing: telephonic event such as unread message, missed call, etc.
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Page 9: Status Icons
Getting to know your telephone 1.2 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. When selected, the icons are displayed in white on a blue background: -> Battery charge level ( >... -
Page 10: Menu Icons
Getting to know your telephone 1.3 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key. It provides access to all the functions available on your system. → When selected, the icons are displayed in white on a blue background: Contacts Manage your personal directory and access the company directory. -
Page 11: Call Icons
Getting to know your telephone 1.4 Call icons → When selected, the icons are displayed in white on a blue background: Making a call. The example is given for the first call (line 1). Receiving a call. The example is given for the first call (line 1). Call on hold. -
Page 12: Accessing The Menu And Navigating
Getting to know your telephone 1.5 Accessing the MENU and navigating The screen descriptions are given as examples and are not exact representations of what can be displayed on your handset. Access the menu. Press the Access menu key (short press). -
Page 13: Getting Started
Getting started 2 Getting started In order to have a fully operational 8254/8234 DECT handset, make sure that you have the following items with your handset: the battery, the AC/DC adapter, and the power supply. 2.1 Unboxing • The 8254 or 8234 DECT Handset The safety and regulatory with fixed belt clip. -
Page 14: Charging Your Telephone Battery
Getting started 8254 DECT Handset 8234 DECT Handset Replace the cover. If you are using a 8254 DECT Handset, please make sure that the lock is correctly positioned. 2.3 Charging your telephone battery The charger is sold separately. 2.3.1 Charging the battery on a single charger Place the handset into the support facing you, as shown in the picture. -
Page 15: Charging The Battery On A Dual Charger
Getting started 2.3.2 Charging the battery on a dual charger Place the handset into the Dual Charger front slot facing you. If you have a spare battery, you can charge it at the same time. Place the spare battery pack in the back slot, charging contacts down. Push the spare battery forward and downward under the clip to keep it on charge (A). -
Page 16: Switching On Your Telephone
Getting started 2.4 Switching on your telephone • Press the switch on/off key (Long press). • Your telephone is switched on. If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn't appear on the telephone display: •... -
Page 17: Using Your Telephone
Using your telephone 3 Using your telephone 3.1 Identify the terminal you are on • Displays your telephone number (Long press). • Access MENU. • Services • Displays your telephone number. 3.2 Messaging portal The messaging portal allows you to access and manage features such as voice messages, text messaging, or missed calls. - Page 18 Using your telephone Accessing the features of the messaging portal • Use the left/right navigation keys to select the desired tab. • Call log: Consulting external missed calls. Enter your password if required (Depending on the system configuration and your preferences).
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Page 19: Call Log
Using your telephone 3.3 Call log • Access MENU. • Call log • < Incoming calls. • > Outgoing calls. 3.4 Making a call • Dial. p r s t uv • Send the call. → Call. You can use the 'OK' key to make the call: To make an external call, dial the outside line access code before dialing your contact number. -
Page 20: Calling Your Caller By Name (Company Directory)
Using your telephone 3.6 Calling your caller by name (company directory) Quick access: • Access MENU. • Contacts short press • Phone Book • Enter the first letters of the name, name-first name or the initials of your caller. p r s t uv •... -
Page 21: Redialing
Using your telephone 3.8 Redialing Call back one of the last numbers dialed. Quick access: • Access MENU. • Long press Dialed • Select the number in the list. • Display information about the selected contact (number, date of the last call). •... -
Page 22: Sending Text Message If Internal Number Is Busy
Using your telephone • Access to callback requests. • Names of the contacts who leave a callback request are listed. • Select a contact. • Delete: delete the callback request. • Call back: call back the contact. • Back: to return to the home page. The message icon disappears once all new events have been consulted. -
Page 23: Send A Voice Message Copy
Using your telephone • Follow information displayed on the screen. If selected message has to be completed: • Confirm access to the message to be completed. • Complete the message. p r s t uv • Apply. When editing a message to be completed you can use the delete key to delete any entered characters. The navigator keys let you move the cursor in an input field. -
Page 24: Consulting Your Voice Mailbox
Using your telephone 3.16 Consulting your voice mailbox When you have received a message, the message icon is displayed on the welcome screen. The orange LED on your telephone flashes to indicate there is a message. • Select the message icon in the notification area. •... -
Page 25: Forwarding Calls To Another Number (Immediate Forward)
Using your telephone 3.18 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). • Access MENU. • Forward • Confirm access to immediate diversion. • Fwd Immediate •... -
Page 26: Example Of Diversion On Busy
Using your telephone 3.19.2 Example of diversion on busy • Access MENU. • Forward • Confirm access to immediate diversion. • Select the 'List of diversions' icon. • Confirm. • Fwd on Busy • Dial the number of your contact (dial, directories, last numbers dialed...). p r s t uv •... -
Page 27: Program Your Associate Number
Using your telephone 3.22 Program your associate number The associated number can be a phone set number, the voice mail number or the pager number. It can be used as overflow number. • Access MENU. • Services • Use the left-right navigation keys to select the feature. •... -
Page 28: Cancelling All Forwards
Using your telephone 3.24 Cancelling all forwards • Access MENU. • Forward • Select the 'Diversion cancellation' icon. • Deact Forward • Confirm. 3.25 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: •... -
Page 29: Hunting Groups
Using your telephone If the telephone ringing is not in your pick-up group: • Pick Up • Dial a Number • Enter number of ringing telephone. p r s t uv • Apply. If the telephone ringing is in your own pick-up group: •... -
Page 30: During A Conversation
During a conversation 4 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • The list of icons at the top of the screen (use the left-right navigation keys). •... -
Page 31: Receiving A Second Call
During a conversation 4.2 Receiving a second call You are in conversation and a caller is trying to contact you: A beep is sent and the caller's name is displayed for 3 seconds. • Answer the call. • The first call is on hold. Over 3 seconds, move with the navigate-left-right key to the receiving a second call icon, to see the identity of the second caller (and off-hook if necessary): 4.3 Switching between two calls (Broker call) -
Page 32: Three-Way Conference With Internal And/Or External Contacts (Conference)
During a conversation 4.5 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold: • Conference • You are in conference mode. Cancel conference and return to first contact (If conference is active): •... -
Page 33: Activate/Deactivate Voice Frequency
During a conversation 4.7 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: •... -
Page 34: Programming Your Telephone
Programming your telephone 5 Programming your telephone 5.1 Identify the terminal you are on • Displays your telephone number (long press). 5.2 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. •... -
Page 35: Adjusting The Audio Functions
Programming your telephone 5.4 Adjusting the audio functions You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels). • Access MENU. • Ring 5.4.1 Choose the tune • Ring.Melody • Select the melody of your choice. •... -
Page 36: Switching Rapidly From Ring Mode To Vibrate Mode And Vice-Versa
Programming your telephone 5.4.4 Switching rapidly from ring mode to vibrate mode and vice-versa This feature is available if the ring shortcut option is activated in the handset settings (see: Adjusting your telephone functions). • Long press on the ringer/vibrate key. You switch quickly from the current ring mode to vibrate mode and vice-versa. -
Page 37: Adjusting Audio Functions
Programming your telephone * You can activate or disable the following functions: 5.6.1 Adjusting audio functions • Select the menu: Audio settings • Select the settings to activate/deactivate. • Vibrate/Ring: you can adjust the buzzer/ringer mode according to your needs. •... -
Page 38: Selecting System Language
Programming your telephone • Select System: selecting your telephone system. Your telephone can be programmed to function on 4 different DECT systems. To let the phone choose the best system, select: Auto. select. • Reset settings: reset the setting and go back to the default settings. •... -
Page 39: Modifying A Record In The Personal Directory
Programming your telephone 5.9 Modifying a record in the personal directory • Access MENU. • Contacts • Personal Dir • Select the record to be modified. • Apply. • Modify • Modify the name (14 characters maximum). p r s t uv •... -
Page 40: Programming An Appointment Reminder
Programming your telephone 5.11 Programming an appointment reminder • Access MENU. • Alarms • Set appointment p r s t uv • Enter the time of the appointment. • Apply. • Use one of the following: o To define this appointment in your phone, hang up. p r s t uv o If the destination of the appointment reminder isn`t in your phone, dial the number of the destination set. -
Page 41: Locking Your Telephone
Programming your telephone 5.12 Locking your telephone Locking features on your terminal (System lock) This service enables you to prohibit outside calls and any programming changes on your telephone: • Access MENU. • Lock • Apply. Unlocking features on your terminal: •... -
Page 42: Modifying Your Personal Code
Programming your telephone 5.13 Modifying your personal code • Access MENU. • Services • Password • Enter the old password (please refer to the administrator for your password). p r s t uv • Enter the new password (twice). p r s t uv •... -
Page 43: Alarm Notification Call
Alarm notification call 6 Alarm notification call This feature is only available on the 8254 DECT Handset. 6.1 Introduction Your handset offers services of DECT network-based automated monitoring systems. These services must be activated and configured by your administrator. Please contact your administrator before using these services. -
Page 44: Force Ringing
Alarm notification call 6.3 Force ringing Your phone may be in silent or vibrate mode. Despite this configuration your phone may ring when there is a specific call from an alarm server. While the handset is ringing, a message (maximum of 14 characters) may also appear on the phone display. -
Page 45: Registering The Telephone
7.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent Enterprise (registration operation). Your telephone has not yet been registered on any system if, when first switched... -
Page 46: Registering The Telephone On Other Systems
The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main Alcatel-Lucent Enterprise system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent Enterprise or other system). -
Page 47: Selecting Your Telephone System
Registering the telephone • Enhanced Security • Yes / No Call from encrypted system to un-encrypted system is accepted (yes) or rejected (no) • Select 'Modic' mode: o 8254 DECT Handset: • Select '8254 Modic' if you connect the handset to an OmniPCX Enterprise R12.4 and more, otherwise select '8232 Modic'. -
Page 48: Display Or Modify The Name Of The Connected System (Network)
Registering the telephone 7.4 Display or modify the name of the connected system (network) • Access MENU. • Install • Enter the PIN Code (default code: 0000). • p r s t uv Apply (Ok). • Edit network The name of the network is displayed. •... -
Page 49: Power Mode
Registering the telephone 7.6 Power mode You are advised not to select the 50 mW power mode unless required. The '50mW power mode' is intended for hazardous sites such as nuclear plants where it is requested that emissions do not exceed the maximum value. -
Page 50: List Of Accessories
List of accessories 8 List of accessories 8.1 Belt clip When you purchase your phone, it is equipped with a belt clip on the back. You can remove this belt clip and replace it with a specific cover. The cover is not provided with the handset. Please 8254 DECT Handset contact your business partner for more information. -
Page 51: Spare Belt Clip
List of accessories 8.4 Spare belt clip The package contains a belt clip and 2 screws (3BN67374AA - sold separately). 8.5 Vertical pouch Your phone can also be carried in a protective case with swivel clip. It is recommended to use the protective case if your telephone is to be used in an industrial environment (presence of dust, filings, vapors of diverse origins or its at the risk of being dropped). -
Page 52: How To Dock Your Phone On The Desk Support
List of accessories A dual desktop charger with integrated USB cable for docking/charging your phone and a spare battery (3BN67372AA- sold separately). 8.6.1 How to dock your phone on the desk support Put your phone on its support. Plug the USB cable into a 5V socket (AC/DC adaptor, computer, …). -
Page 53: Presentation Of The Battery Pack
List of accessories 8.8 Presentation of the battery pack 8.8.1 Autonomy of your telephone On standby in the radio coverage zone. Up to 100 hours when screensaver is activated. Up to 200 hours without screensaver. In continuous conversation. Up to 20 hours. 8.8.2 Initial charge Place the telephone in the charging holder. -
Page 54: Headphone / External Microphone
List of accessories To remove the battery: Lift the battery out of the compartment. Inserting the battery: • Position the battery 'connectors ' side as shown in the drawing (A). • Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B). -
Page 55: Cleaning And Disinfecting Your Telephone
List of accessories 8.10 Cleaning and disinfecting your telephone This chapter provides guidelines for cleaning or disinfecting Alcatel-Lucent Enterprise terminals to protect products and optimize performance. The final result will depend on each user's personal procedures, for which ALE cannot be held responsible. -
Page 56: Technical Specifications
Technical specifications 9 Technical specifications 8254 DECT Handset 8234 DECT Handset Height 126 mm (4.96 in) 118.9 mm (4.66 in) Width 48.3 mm (1.89 in) 48.3 mm (1.89 in) Depth 21 mm (7,87 in) 21 mm (7,87 in) Weight 132 g (with battery and belt clip) 117 g (with battery and belt clip) Color Blue... -
Page 57: Ordering Information
Ordering information 10 Ordering information This list is not exhaustive and may change at any moment. 8254 DECT Handset 3BN67370AA 8234 DECT Handset 3BN67378AA 82x4 DECT Handset desktop charger 3BN67371AA 82x4 DECT Handset dual desktop charger 3BN67372AA 82x4 DECT Handset belt clip 3BN67374AA 82x4 DECT Handset swivel clip 3BN67375AA... -
Page 58: Declaration Of Compliance
Declaration of compliance 11 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 MHz in Europe, 1920 - 1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country). - Page 59 Declaration of compliance Directive 2003/10/EC specifying the risks inherent in noise at work The ring contributes towards overall daily noise. To reduce the level, the following is recommended: reduce the setting, program a progressive ring. Disposal The equipment must be returned to a collection point for electronic equipment waste disposal.
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Page 60: Quick Guide
• Short press: decrease the volume of the ring tone during an incoming call (4 steps) or decrease the volume of the earpiece or loudspeaker during a conversation (8 steps). • Long press during communication: activate/deactivate the mute feature. • The behavior of this key depends on the system configuration. - Page 61 Status icons Calling from your personal directory (PersSpDial). Access the log of all incoming and outgoing calls. The status icons are displayed on the welcome screen and Calling your caller by name (company directory). indicate the status of the telephone. Programming your personal directory Lock/unlock the set.
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