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Related Manuals for Alcatel-Lucent Enterprise OpenTouch 8244 DECT
Summary of Contents for Alcatel-Lucent Enterprise OpenTouch 8244 DECT
- Page 1 8244 DECT Handset OpenTouch™ Suite for MLE User Manual 8AL90397ENAAed01 – 03/2021...
- Page 2 Getting to know your telephone This document describes the services offered by the 8244 DECT Handset connected to an OmniPCX Enterprise system. Your phone can be connected to an IBS, RBS, IP-xBS, or IP-DECT radio base station depending on the company telephone system.
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Page 3: Table Of Contents
Getting to know your telephone Getting to know your telephone Phone description Status icons MENU icons Call icons Accessing the MENU and navigating Handset in icon display mode Alphabetic keypad Getting started Unboxing Installing the battery in the telephone Installing the memory card Charging your telephone battery 2.4.1 Charging the battery on a single charger... - Page 4 Getting to know your telephone During a conversation Make a second call Receiving a second call Switching between two calls (Broker call) Transferring a call Three-way conference with internal and/or external contacts (conference) Placing an outside call on hold (parking) Activate/deactivate voice frequency Programming your telephone Identify the terminal you are on...
- Page 5 Getting to know your telephone Registering the telephone Registering the telephone on a system for the first time Registering the telephone on other systems Selecting your telephone system Display or modify the name of the connected system (network) Deregister Power mode Change PIN code List of accessories Belt clip...
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Page 6: Getting To Know Your Telephone
Getting to know your telephone 1 Getting to know your telephone 1.1 Phone description • Make a call. • Answer the call. • Long press (feature depending on the system): redial last number or access the redial list. • Switching between two calls (Broker call). •... - Page 7 Getting to know your telephone • OK: confirm. • Left, right, up, down arrows: navigate. • Down navigation key: access to personal directory. • Access MENU: press the 'OK' key to directly open the menu associated with the status of the handset (depending on the selected status icon - voicemail, missed call, ringing…).
- Page 8 Getting to know your telephone • Green steady: the phone is on the charger and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. • Slow orange flashing: telephonic event such as unread message, missed call, etc.
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Page 9: Status Icons
Getting to know your telephone 1.2 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. When selected, the icons are displayed in white on a blue background: -> Battery charge level ( >... - Page 10 Getting to know your telephone Bluetooth® enabled. Bluetooth® connected to a device. Bluetooth® audio active with a connected device. Radio reception quality - Normal power mode. Radio reception quality - 50 mW Power mode. You can obtain details on the status icons from the tooltips that appear on the welcome screen when you use the navigator.
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Page 11: Menu Icons
Getting to know your telephone 1.3 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key. It provides access to all the functions available on your system. → When selected, the icons are displayed in white on a blue background: Contacts Manage your personal directory and access the company directory. -
Page 12: Call Icons
Getting to know your telephone 1.4 Call icons → When selected, the icons are displayed in white on a blue background: Making a call. The example is given for the first call (line 1). Receiving a call. The example is given for the first call (line 1). Call on hold. -
Page 13: Accessing The Menu And Navigating
Getting to know your telephone In the event of a multiple call, the icons have symbols (such as numbers) to distinguish between the different callers. Example: first call is on hold, second call is ongoing In the rest of the document, all icons are described in their unselected state. 1.5 Accessing the MENU and navigating The screen descriptions are given as examples and are not exact representations of what can be displayed on your handset. -
Page 14: Handset In Icon Display Mode
Getting to know your telephone 1.6 Handset in icon display mode Your phone can be configured to display icons or labels for software key. All descriptions in this user documentation refer to the handset in icon display mode. To ensure that your set matches the documentation make sure the phone is configured correctly. -
Page 15: Getting Started
Getting started 2 Getting started In order to have a fully operational 8244 DECT handset, make sure that you have the following items with your handset: the battery, the AC/DC adapter, and the power supply. 2.1 Unboxing • The 8244 DECT Handset with the The safety and regulatory fixed belt clip. -
Page 16: Installing The Memory Card
Getting started 2.3 Installing the memory card The handset SD card stores handset configuration data and, depending on your system, may also store subscription data. Please refer to the system administrator for more details. The SD card allows up to 500 contacts and 200 messages. You must be in possession of the memory card for your phone. -
Page 17: Charging Your Telephone Battery
Getting started Replace the cover. Switch on the handset Dropping the handset may cause the memory card to dislodge inside the handset. When this happens, the user will be warned via an audible warning signal every 5 seconds, and the message 'Check memory card' is given. -
Page 18: Charging The Battery On A Dual Charger
Getting started 2.4.2 Charging the battery on a dual charger Place the handset into the Dual Charger front slot facing you. If you have a spare battery, you can charge it at the same time. Place the spare battery pack in the back slot, charging contacts down. Push the spare battery forward and downward under the clip to keep it on charge (A). -
Page 19: Switching On Your Telephone
Getting started 2.5 Switching on your telephone • Press the switch on/off key (long press). • Your telephone is switched on. If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn't appear on the telephone display: •... -
Page 20: Using Your Telephone
Using your telephone 3 Using your telephone 3.1 Identify the terminal you are on • Displays your telephone number (Long press). • Access MENU. • Services • Displays your telephone number. 3.2 Messaging portal The messaging portal allows you to access and manage features such as voice messages, text messaging, or missed calls. - Page 21 Using your telephone Accessing the features of the messaging portal • Use the left/right navigation keys to select the desired tab. • Call log: Consulting external missed calls. Enter your password if required (Depending on the system configuration and your preferences).
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Page 22: Call Log
Using your telephone 3.3 Call log • Access MENU. • Call log • < Incoming calls. • > Outgoing calls. 3.4 Making a call • Dial. p r s t uv • Send the call. To make an external call, dial the outside line access code before dialing your contact number. You are in communication: •... -
Page 23: Calling Using Speed Dial Key
Using your telephone • Select the type of search you want (last name, last name and first name or initials). • Select the desired name. • Send the call. Name must be entered in format name / space / first name. (short press): for fast access to this function from the home screen page, press the directory key. -
Page 24: Requesting Automatic Callback If Internal Number Is Busy
Using your telephone • Display information about the selected contact (number, date of the last call). • Send the call. Quick access: Long press. The quick access depends on the system configuration. 3.10 Requesting automatic callback if internal number is busy The telephone of the internal caller you are trying to contact is busy, and you want the person to call you back as soon as they are free. -
Page 25: Sending Text Message If Internal Number Is Busy
Using your telephone 3.12 Sending text message if internal number is busy The telephone of the internal contact you are trying to contact is busy and you want to leave them a text message. This feature depends on the contact's system. •... -
Page 26: Send A Voice Message Copy
Using your telephone 3.15 Send a voice message copy • Access MENU. • Messages • New voicemsg • Confirm access to the voice mail. • Enter your personal mailbox password. p r s t uv • Confirm. Listen to the message to send and follow the voice guide instructions. 3.16 Sending a recorded message to a number or a distribution list •... -
Page 27: Consulting Text Messages
Using your telephone 3.18 Consulting text messages When you have received a message, the message icon is displayed on the welcome screen. The yellow LED on your telephone flashes to indicate there is a message. • Select the message icon in the notification area. •... -
Page 28: Different Types Of Diversions / Example Of Diversion On Busy
Using your telephone 3.20 Different types of diversions / Example of diversion on busy 3.20.1 Different types of diversions You can initiate different types of forwarding from the call forward list. • Access MENU. • Forward • Confirm access to immediate diversion. •... -
Page 29: Display An Absence Message
Using your telephone 3.22 Display an absence message When you are absent you can program an absence message that will be displayed on the caller's phone when they call you. • Access MENU. • Forward • Absence Msg • Confirm. •... -
Page 30: Define An Overflow Number
Using your telephone 3.24 Define an overflow number When your set is not available, outside the coverage area or not working, calls to your set will be automatically forwarded to this number if it has been defined. • Access MENU. •... -
Page 31: Call Pick-Up
Using your telephone 3.27 Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • Access MENU. • Services • Use the left-right navigation keys to select the feature. •... -
Page 32: Hunting Groups
Using your telephone 3.28 Hunting groups 3.28.1 Hunting group call Some phone sets can be associated to form a group. You can contact any one of them by dialling the group number. Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number. -
Page 33: During A Conversation
During a conversation 4 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • The list of icons at the top of the screen (use the left-right navigation keys). •... -
Page 34: Receiving A Second Call
During a conversation 4.2 Receiving a second call You are in conversation and a caller is trying to contact you: A beep is sent and the caller's name is displayed for 3 seconds. • Answer the call. • The first call is on hold. Over 3 seconds, move with the navigate-left-right key to the receiving a second call icon, to see the identity of the second caller (and off-hook if necessary): 4.3 Switching between two calls (Broker call) -
Page 35: Three-Way Conference With Internal And/Or External Contacts (Conference)
During a conversation 4.5 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold: • Conference • You are in conference mode. Cancel conference and return to first contact (If conference is active): •... -
Page 36: Activate/Deactivate Voice Frequency
During a conversation 4.7 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: •... -
Page 37: Programming Your Telephone
Programming your telephone 5 Programming your telephone 5.1 Identify the terminal you are on • Displays your telephone number (long press). 5.2 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. •... -
Page 38: Adjusting The Audio Functions
Programming your telephone 5.4 Adjusting the audio functions You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels). • Access MENU. • Ring 5.4.1 Choose the tune • Ring.Melody • Select the melody of your choice. •... -
Page 39: Switching Rapidly From Ring Mode To Vibrate Mode And Vice-Versa
Programming your telephone 5.4.4 Switching rapidly from ring mode to vibrate mode and vice-versa This feature is available if the ring shortcut option is activated in the handset settings (see: Adjusting your telephone functions). • Long press on the ringer/vibrate key. You switch quickly from the current ring mode to vibrate mode and vice-versa. -
Page 40: Adjusting Audio Functions
Programming your telephone 5.6.1 Adjusting audio functions • Select the menu: Audio settings • Select the settings to activate/deactivate. • Vibrate/Ring: you can adjust the buzzer/ringer mode according to your needs. • Ascending ringing: activate or deactivate the ascending ringtone (Progressive ringing) / Off). -
Page 41: Other Settings
Programming your telephone 5.6.3 Other settings • Select the settings to activate/deactivate. • Bluetooth: access the Bluetooth® feature (enable/disable, search for devices, etc.). • Screensaver: activate or deactivate the screensaver / Off). If the screensaver is activated, the time and date are displayed when handset is on charger. •... -
Page 42: Modifying A Record In The Personal Directory
Programming your telephone To key in the name: the keys in the keypad include letters that you can display by pressing them successively. Example: press '8' twice to display the letter 'U'. Long press the # key to switch from lowercase letters mode to uppercase letters mode, and from uppercase letters mode to numbering mode. -
Page 43: Programming An Appointment Reminder
Programming your telephone 5.11 Programming an appointment reminder • Access MENU. • Alarms • Set appointment p r s t uv • Enter the time of the appointment. • Apply. • Use one of the following: o To define this appointment in your phone, hang up. p r s t uv o If the destination of the appointment reminder isn`t in your phone, dial the number of the destination set. -
Page 44: Configure The P1, P2 Keys
Programming your telephone 5.12 Configure the P1, P2 keys A lock, speed dial, alarm acknowledgment or notification event (if authorized) feature can be associated with the P1 and P2 keys. Once configured these features can be accessed by a short or a long press. For more information about alarm acknowledge or notification event, please consult: Live signal and notification management. -
Page 45: Calendar
Programming your telephone 5.13 Calendar You can consult and manage an agenda on your phone. 5.13.1 Modify the agenda format • Access MENU. • Access the agenda menu. • More • View week > view of the week. • View month >... -
Page 46: View The Details Of An Appointment
Programming your telephone 5.13.3 View the details of an appointment • Access MENU. • Access the agenda menu. • Use one of the following: o Depending on the agenda view (month or week), select the day or the week when the appointment is defined. More, Go to today: display the current day or week. -
Page 47: Delete An Appointment Reminder
Programming your telephone • Select the appointment of the day (in month view) or the appointment of the week (in week view). • View • More • Copy • Change the appointment by filling in the fields as described in the creation of appointments 5.13.6 Delete an appointment reminder Delete a selected appointment... -
Page 48: Locking Your Telephone
Programming your telephone 5.14 Locking your telephone Locking features on your terminal (System lock) This service enables you to prohibit outside calls and any programming changes on your telephone: • Access MENU. • Lock • Apply. Unlocking features on your terminal: •... -
Page 49: Configuring Bluetooth
Programming your telephone • Enter the new password (twice). p r s t uv • Confirm. We recommend you choose a strong password. 5.16 Configuring Bluetooth® 5.16.1 Enable/Disable Bluetooth® • Access MENU. • Settings • Bluetooth® • Enable Bluetooth? • Yes / No When enabled, the unconnected Bluetooth®... -
Page 50: Managing Paired Devices
Programming your telephone 5.16.3 Managing paired devices This option allows you to list and to manage devices paired to the phone (up to 4 compatible devices). • Access MENU. • Settings • Bluetooth® • Paired devices The paired devices are displayed on the screen. The dotted device is the connected device. When selecting devices, you can connect/disconnect or change name, delete, delete all and see info details via the more menu. -
Page 51: Live Signal And Notification Management
Live signal and notification management 6 Live signal and notification management 6.1 Introduction Your handset offers services of DECT network-based automated monitoring systems. These services must be activated and configured by your administrator. Please contact your administrator before using these services. -
Page 52: Emergency Calls
Live signal and notification management 6.2 Emergency calls These calls are designed to send alarm signals easily in emergency situations. Typically, emergency situations involve injuries or material damage and have highest priority among all other alarm events and calls. Notification calls are made by pressing the following keys: Press the function key (twice or press and hold) to activate the emergency notification call. -
Page 53: Notification Calls
Live signal and notification management 6.5 Notification calls While the phone is making such a call, the standard call processing message appears on the display and you are unable to receive or set up any other calls. Notification calls have the highest priority over any other calls. In the event of a notification call, any other call will be interrupted. -
Page 54: Registering The Telephone
7.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent Enterprise (registration operation). Your telephone has not yet been registered on any system if, when first switched... -
Page 55: Registering The Telephone On Other Systems
The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main Alcatel-Lucent Enterprise system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent Enterprise or other system). -
Page 56: Selecting Your Telephone System
Registering the telephone • Depending on the type of system concerned, registration may require one or more additional operations on the system. During registration phase, to improve security and optimize registration in a multi-system environment, the handset enforces a minimum signal strength level to accept to register to a base station. To achieve the conditions, it is recommended to perform registration in a place where a base station is in direct visibility within a 20 m range. -
Page 57: Deregister
Registering the telephone 7.5 Deregister • Access MENU. • Install • Enter the PIN Code (default code: 0000). p r s t uv • Apply (Ok). • Deregister • Select the network. • Delete registrat.? • (No: to cancel). • Apply (Ok). -
Page 58: List Of Accessories
List of accessories 8 List of accessories 8.1 Belt clip When you purchase your phone, it is equipped with a belt clip on the back. You can remove this belt clip and replace it with a specific cover. The cover is not provided with the handset. -
Page 59: Vertical Pouch
List of accessories 8.5 Vertical pouch Your phone can also be carried in a protective case with swivel clip. It is recommended to use the protective case if your telephone is to be used in an industrial environment (presence of dust, filings, vapors of diverse origins or its at the risk of being dropped). -
Page 60: How To Dock Your Phone On The Desk Support
List of accessories 8.6.1 How to dock your phone on the desk support Put your phone on its support. Plug the USB cable into a 5V socket (AC/DC adaptor, computer, …). The AC/DC adaptor is not provided with the set. Please contact your provider for a recommended AC/DC adaptator. -
Page 61: Battery Charge Level
List of accessories Maximum battery performance is only reached after around 10 charge/discharge cycles. These batteries contain polluting substances: do not dispose of them in a dustbin - take them to a specialized collection point. 8.8.3 Battery charge level > 66% 33% - 66% 10% - 33% <... -
Page 62: Headphone / External Microphone
D Audio (left) 8.10 Cleaning and disinfecting your telephone This chapter provides guidelines for cleaning or disinfecting Alcatel-Lucent Enterprise terminals to protect products and optimize performance. The final result will depend on each user's personal procedures, for which ALE cannot be held responsible. -
Page 63: Technical Specifications
Technical specifications 9 Technical specifications 8244 DECT Handset Height 140 mm (5,51 in) Width - top 53.5 mm (2,11 in) Width - bottom 48.3 mm (1,89 in) Depth 21 mm (0,83 in) Weight 155 g Color Blue 2.4 inch TFT color display with backlight, Display 240x320 pixels at least (166 dpi), up to 65k colors... -
Page 64: Ordering Information
Ordering information 10 Ordering information This list is not exhaustive and may change at any moment. 8244 DECT Handset 3BN67380AA 82x4 DECT Handset desktop charger 3BN67371AA 82x4 DECT Handset dual desktop charger 3BN67372AA 82x4 DECT Handset belt clip 3BN67374AA 82x4 DECT Handset swivel clip 3BN67375AA 82x4 DECT Handset belt clip cover (box of 10) 3BN67376AA... -
Page 65: Declaration Of Compliance
Declaration of compliance 11 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 MHz in Europe, 1920 - 1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country). - Page 66 Declaration of compliance User Instructions Only use the handset in temperatures between -15°C to +55°C (5°F to 131°F). Do not charge a battery when the ambient room temperature is above 40º C or below 5º C (above 104º F or below 41 ºF). This apparatus is Hearing Aid Compatible (HAC).
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Page 67: Quick Guide
• Back to homepage. • Programmable keys (P1 and P2 keys). • Short press: increase the volume of the ring tone during an incoming call (8 steps) or increase the volume of the earpiece or loudspeaker during a conversation (8 steps). •... - Page 68 Status icons Features Access the services configuration of the handset The status icons are displayed on the welcome screen and Answer the call. (associate, overflow, password, name, number, etc.). indicate the status of the telephone. Redialing (Long press). Choice of language. Send the call.
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