Alcatel-Lucent Enterprise 8244 DECT User Manual
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8244 DECT Handset
OpenTouch™ Suite for MLE
User Manual
8AL90387ENAAed0a – 1952

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Summary of Contents for Alcatel-Lucent Enterprise 8244 DECT

  • Page 1 8244 DECT Handset OpenTouch™ Suite for MLE User Manual 8AL90387ENAAed0a – 1952...
  • Page 2 This document describes the services offered by the 8244 DECT Handset connected to an OmniPCX Enterprise system. Your phone can be connected to an IBS or an IP-Dect radio base station depending on the company telephone system. Some features depend on the type of radio base station you are connected to. The main document describes features when connected to an IBS radio base station.
  • Page 3: Table Of Contents

    Getting to know your telephone 1.1 Phone components 1.2 Technical details of the phone 1.3 Technical details of the charger 1.4 Phone description 1.5 Status icons 1.6 MENU icons 1.7 Call icons 1.8 Accessing the MENU and navigating Getting started 2.1 First start 2.2 Installing the battery in the telephone 2.2.1 Place or remove the battery in the telephone...
  • Page 4 6.3 Diverting calls to your voice mailbox 6.4 Consulting your voice mailbox 6.5 Display an absence message 6.6 Program your associate number 6.7 Define an overflow number 6.8 Cancelling all forwards 6.9 Consulting text messages Programming your telephone 7.1 Identify the terminal you are on 7.2 Initializing your voice mailbox 7.3 Change your voice mailbox password 7.4 Adjusting the audio functions...
  • Page 5 10.2 Chargers 10.2.1 How to dock your phone on the desk support 10.3 Power supply (Optional) 10.4 Presentation of the battery pack 10.4.1 Autonomy of your telephone 10.4.2 Initial charge: 10.4.3 Battery charge level 10.5 Headphone / external microphone 10.6 Cleaning your telephone 10.7 Transporting and protecting your telephone Declaration of compliance Quick guide...
  • Page 6: Getting To Know Your Telephone

    1 Getting to know your telephone 1.1 Phone components The phone has a few components, illustrated on the image below. Please make sure all of them are present in the unit’s package. 1.2 Technical details of the phone It is a ruggedized phone with a drop height of 2.0 meters. The size of the unit allows the user to simply hold and operate the phone with one hand.
  • Page 7: Technical Details Of The Charger

    1.3 Technical details of the charger The charger of the phone has an advanced design. It can fit to any desk, due to it’s ideal measurments. For further details, please refer to subchapter 2.3 and 10.2. 8AL90387ENAAed0a 7 /60...
  • Page 8: Phone Description

    1.4 Phone description Return to previous menu. • • Erase a character. Delete an entire field. • Switch off ringer. • • Hang up. Long press: Switch on • the phone / Switch off the phone. Answer the call. • Long press (feature •...
  • Page 9 • Green steady: the phone is on the charger and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. Green steady: the phone is on the charger and the battery is fully •...
  • Page 10: Status Icons

    1.5 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. Battery charge level ( > > > In charge (Flashing icon). New messages, callback request. Missed calls. Call diversion activated. Vibrate mode active. Ringer active.
  • Page 11: Menu Icons

    1.6 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key. You can use the ‘OK’ key to access menu if no event is displayed. It provides access to all the functions available on your system. All icons are described in their unselected state.
  • Page 12: Call Icons

    1.7 Call icons Making a call. Receiving a call. Call on hold. Sending text message if internal number is busy. Reading messages. Accessing the directories. Transferring a call. Switching to DTMF signals. Setting up a conference. Immediate forwarding. Forwarding calls to your voice message service. Conditional forwarding.
  • Page 13: Accessing The Menu And Navigating

    1.8 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. You can move vertically along the Navigating within a function. various labels within the function Press the OK key to validate your choice.
  • Page 14: Getting Started

    2 Getting started In order to have a fully operational 8244 DECT Handset, make sure that you have the following items: the battery, the AC/DC adapter, the power supply and the USB cable. 2.1 First start When you receive you phone you have to connect the battery.
  • Page 15: Installing The Battery In The Telephone

    2.2 Installing the battery in the telephone 2.2.1 Place or remove the battery in the telephone If the belt clip is installed, you must lift it up and maintain it in this position during the battery installation or replacement. unlock the cover. To place the battery: Position the battery 'connectors ' side as shown in the drawing •...
  • Page 16: Charging Your Telephone Battery

    2.3 Charging your telephone battery Your phone is provided with a desk support for charging it. 2.3.1 Charging the battery on a single charger Place the handset front forward into the support as shown in the picture. Plug the USB cable into the AC/DC adaptor.
  • Page 17: Led

    2.3.3 LED • Green steady: the phone is on the charger and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging. • Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately.
  • Page 18: Using Your Telephone

    3 Using your telephone 3.1 Identify the terminal you are on Displays your telephone number (Long press). • 3.2 Messaging portal The messaging portal allows you to access and manage features such as the voice messages, text messaging or missed calls. When you have received a new event (new voice message, new text message or new missed call) the message icon is displayed in the status bar.
  • Page 19: Call Log

    Use the up-down navigation keys to select an event and press OK to open it. • Unread events are in bold. Actions available from the messaging portal The actions you can perform when you access the messaging portal depend on the selected tab and the state of the event (new or acknowledged).
  • Page 20: Making A Call

    3.4 Making a call Dial. • Send the call. • You are in communication: • Hang up. To make an external call, dial the outside line access code before dialing your contact number. 3.5 Calling from your personal directory Quick access: Access MENU.
  • Page 21: Calling Your Caller By Name (Company Directory)

    3.6 Calling your caller by name (company directory) Quick access: Access MENU. • • Contacts • Phone Book Enter the first letters of the name, name-first name or the initials of your caller. • Apply. • Select the type of search you want (last name, last name and first name or initials). •...
  • Page 22: Redialing

    The ringer does not ring if: The vibrate mode is active, the vibrate mode active icon is displayed on the screen saver. The ringer is disabled, the ringer disabled icon is displayed on the screen saver. 3.8 Redialing Call back one of the last numbers dialed. Quick access: Access MENU.
  • Page 23: Speaking On The Loudspeaker Of A Busy Internal Contact

    3.11 Speaking on the loudspeaker of a busy internal contact In some cases, you might have to broadcast on the loudspeaker of a busy contact. This feature must be configured by the administrator. • LS announce • You can talk, your contact will hear you on their loudspeaker. 8AL90387ENAAed0a 23 /60...
  • Page 24: During A Conversation

    4 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • The list of icons at the top of the screen. The list of items at the bottom of the screen. •...
  • Page 25: Receiving A Second Call

    4.2 Receiving a second call You are in conversation and a caller is trying to contact you: A beep is sent and the caller's name is displayed for 3 seconds. Answer the call. • The first call is on hold. •...
  • Page 26: Three-Way Conference With Internal And/Or External Contacts (Conference)

    4.5 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold: • Conference • You are in conference mode. Cancel conference and return to first contact (If conference is active): • End of conference After the conference, to leave your two contacts talking together: Your two callers are in conversation.
  • Page 27: Activate/Deactivate Voice Frequency

    4.7 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: You are in conversation with one contact.
  • Page 28: Sharing

    5 Sharing 5.1 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: Access MENU. • • Services • Services • Call pick up services • Night call pick up 5.2 Call pick-up You hear a telephone ringing in an office where no-one can answer.
  • Page 29: Hunting Groups

    If the telephone ringing is not in your pick-up group: • Pick Up • Dial a Number • Enter number of ringing telephone. Apply. • If the telephone ringing is in your own pick-up group: • Group call pick up The system can be configured to prevent call pick-up on certain telephones.
  • Page 30: Sending A Text Message To An Internal Contact

    5.4 Sending a text message to an internal contact Access MENU. • • Messages • New Text Msg Confirm. • • Send a Message ? • Confirm. Dial the number of your contact (dial, directories, last numbers dialed...). • Confirm. •...
  • Page 31: Sending A Recorded Message To A Number Or A Distribution List

    5.6 Sending a recorded message to a number or a distribution list Access MENU. • • Messages • New voicemsg Confirm access to the voice mail. • • Personal code. Confirm. • Follow the instructions of the voice guide. 8AL90387ENAAed0a 31 /60...
  • Page 32: Keep In Touch

    6 Keep in touch 6.1 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). Access MENU. • • Forward Confirm access to immediate diversion. • • Fwd Immediate Confirm.
  • Page 33: Example Of Diversion On Busy

    6.2.2 Example of diversion on busy Access MENU. • • Forward Confirm access to immediate diversion. • Select the 'List of diversions' icon. • • Confirm. • Fwd on Busy • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm.
  • Page 34: Display An Absence Message

    • Voice Mail Confirm access to the voice mail. • Enter your personal mailbox password. • Confirm. • Follow the instructions of the voice guide. • Please refer to the administrator for your password. 6.5 Display an absence message When you are absent you can program an absence message that will be displayed on the caller's phone when they call you.
  • Page 35: Define An Overflow Number

    • Associate • Apply. • Modify Dial the number of your contact (dial, directories, last numbers dialed...). • Confirm. • 6.7 Define an overflow number When your set is not available, outside the coverage area or not working, calls to your set will be automatically forwarded to this number if it has been defined.
  • Page 36: Cancelling All Forwards

    6.8 Cancelling all forwards Access MENU. • • Forward Select the 'Diversion cancellation' icon. • • Deact Forward Confirm. • 6.9 Consulting text messages When you have received a message, the Message icon is displayed on the welcome screen. The yellow LED on your telephone flashes to indicate there is a message. Select the message icon in the notification area.
  • Page 37: Programming Your Telephone

    7 Programming your telephone 7.1 Identify the terminal you are on Displays your telephone number (Long press). • 7.2 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. Access MENU.
  • Page 38: Change Your Voice Mailbox Password

    7.3 Change your voice mailbox password Access MENU. • • Services • Password Enter the old password. • Enter the new password. • • Enter new password again to confirm. Apply. • Please contact your administrator for your initial voice mailbox password. Each digit of the code is symbolized by an asterisk.
  • Page 39: You Can Adjust The Buzzer/Ringer Mode According To Your Needs

    7.4.3 You can adjust the buzzer/ringer mode according to your needs • Press on the ringer/vibrate key. • Ringer and buzzer are deactivated. Off: Rings only. • Ring only: • The handset vibrates and then rings. Vibrate then ring: The handset vibrates and doesn 't ring. •...
  • Page 40: Selecting Language

    * *You can activate or disable the following functions: • To show Handset information such as the software version, the battery level, etc. Status Activate or deactivate the ascending ringtone (Progressive ringing). • Ascending ringing • To activate or deactivate Bip emission when your phone is out of DECT area Coverage warning coverage.
  • Page 41: Programming Your Personal Directory

    7.8 Programming your personal directory Your personal directory can contain up to 42 numbers. Access MENU. • • Contacts • Personal Dir • Use one of the following: o If the personal directory is empty, select the ‘OK’ key to create a new contact. o If the directory is not empty, select an existing record (‘OK’...
  • Page 42: Erase A Record From The Personal Directory

    Press the # key to switch from lowercase letters mode to uppercase letters mode, and from uppercase letters mode to numbering mode.Use the browser to position on the character or digit to modify. To delete a character, briefly press the delete key. To erase a field full of characters, hold down the erase key (long press).
  • Page 43: Locking Your Telephone

    To cancel your appointment call-back request: Access MENU. • • Alarms • Cancel an appointment Apply. • 7.12 Locking your telephone Locking features on your terminal (System lock) This service enables you to prohibit outside calls and any programming changes on your telephone: •...
  • Page 44: Modifying Your Personal Code

    Unlock your terminal: Long press. Apply. 7.13 Modifying your personal code Access MENU. • • Services • Password Enter the old password (Please refer to the administrator for your password). • • Enter the new password (Twice). Confirm. • A weak personal code will be rejected by the system: Identical 4 digits (0000, 1111,).
  • Page 45: Registering The Telephone

    8 Registering the telephone 8.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent or GAP system (registration operation).If when first switched on the display indicates: 'System 1 Auto install ?' your telephone has not been registered on any system.
  • Page 46: Registering The Telephone On Other Systems

    8.2 Registering the telephone on other systems The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main Alcatel-Lucent system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent or other system). 8.2.1 To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
  • Page 47: Selecting Your Telephone System

    8.2.2 Selecting your telephone system Your telephone can be programmed to function on 5 different DECT systems (ALE International or GAP). Access MENU • • Install • Select network Select the desired input (the chosen option is indicated by the radio button with a central •...
  • Page 48: Using The Telephone In Gap Mode

    9 Using the telephone in GAP mode Your phone can be connected to an IBS or an IP-Dect radio base station depending on the company telephone system. Some features depend on the type of radio base station you are connected to. Some features such as conference are not available when connected to an IP-Dect radio base station.
  • Page 49: Getting To Know Your Telephone

    9.1 Getting to know your telephone 9.1.1 Phone description Answer the call. • Long press (feature • depending on the system): redial last number or access the redial list. Switching between two • calls (Broker call). • Switch off ringer. Hang up.
  • Page 50: Menu Icons

    • Short press: Decrease the volume of ring tone during an incoming call (4 steps) or decrease volume of loudspeaker during a conversation (8 steps). • Long press: Activate/deactivate the mute feature. • 3.5 mm jack plug for headset and maintenance. •...
  • Page 51: Accessing The Menu And Navigating

    9.1.4 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. Navigating within a function. You can move vertically along the various labels within the function Press the OK key to validate your choice.
  • Page 52: Receiving A Call

    9.3 Receiving a call You are receiving a call. Answer the call. • Disabling the ringer: press the hang up key when your telephone rings: it is still possible to • answer by pressing the off hook key. Speak. Hang up. •...
  • Page 53: Call Log

    9.6 Call log Quick access: • Access MENU. • Call log All calls. • Incoming calls. • Outgoing calls. • Missed calls. • 9.6.1 Manage the call log • Select an entry. • Call Call the contact. • View Display the log details. •...
  • Page 54: Sending Dtmf Signals

    9.7 Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: • Press the star key (hold down for a few seconds). 9.8 Sending a calibrated cut-off The calibrated cut-off activates functions such as transfer to another telephone set.
  • Page 55: Modify A Contact

    To key in the name: the keys in the numeric keypad include letters that you can display by pressing them successively. Example: press twice in succession on 8 to display the letter 'U'. To insert a pause in a number, press the 1 (hold down for a few seconds). To insert a measured break, press 0 (hold down for a few seconds).
  • Page 56: Customizing And Adjusting Your Telephone

    9.10 Customizing and adjusting your telephone 9.10.1 Choosing your melody Access MENU. • Ring • Off-site ringing / On-site ringing • • Apply. Select the melody of your choice (You can play/stop and select the ringtone). • • Apply. • Return to idle.
  • Page 57: Other Features

    9.10.4 Other features • Access MENU. • Ring Vibrate/Ring You can adjust the buzzer/ringer mode according to your needs. • • Key sound Activate or deactivate the keypad tone. Confirmat. sound Activate or deactivate a signal when you confirm an action. •...
  • Page 58: List Of Accessories

    10 List of accessories 10.1 Belt clip When you purchase your phone, it is equipped with a belt clip on the back. You can remove this belt clip and replace it with a specific cover. The cover is not provided with the handset. Please contact your installer.
  • Page 59 10.2.1 How to dock your phone on the desk support Put your phone on its support. Plug the USB cable into a 5V socket (AC/DC adaptor, computer, …). The AC/DC adaptor is not provided with the set. Please contact your provider for a recommended AC/DC adaptator.
  • Page 60 10.4 Presentation of the battery pack 10.4.1 Autonomy of your telephone On standby in the radio coverage zone. Up to 200 hours. In continuous conversation. Up to 20 hours if economy mode is activated, 17 hours if economy mode is not activated. 10.4.2 Initial charge: Place the telephone in the charging holder.
  • Page 61 • Long press in conversation: Activate/deactivate the loudspeaker. Quick guide Phone description • Depending on the handset’s register mode, the ringing volume has 4 • Return to previous steps (in AGAP mode) and 8 steps (in GAP mode). menu. • Short press: Decrease the volume of ring tone during an incoming call (4 Erase a character.
  • Page 62 Access the general settings of the phone (key Status icons sound, economy mode, charger warning). The status icons are displayed on the welcome screen and Services: Calling from your personal directory (PersSpDial). indicate the status of the telephone. Access the services configuration of the handset Calling your caller by name (company directory).
  • Page 63 User guide sum-up Technical details of the phone Phone components Technical details of the charger Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: https://www.al-enterprise.com/products. 8AL90387ENAAed0a - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. ALE International copyright © 2020...
  • Page 64 11 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 Mhz in Europe, 1920 - 1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country).
  • Page 65 regardless of age and health. This device and its FCC Warning: antenna must not be collocated or operating in This device complies with part 15 of the FCC conjunction with any other antenna or transmitter. Rules. Operation is subject to the following two This product has been shown to be capable of conditions: compliance for localized specific absorption rate...
  • Page 66 level, the actual SAR level of the device while operating can be well below the maximum value. Before a new model device is a available for sale to the public, it must be tested and certified to the ISEDC that it does not exceed the exposure limit established by the ISEDC, tests for each device are performed in positions and locations as required by the ISEDC.

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