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  • Page 1 Emerald S 6C, Emerald S E1 User Guide www.rexton.com...
  • Page 2: Table Of Contents

    Content Welcome    Your hearing instruments    Instrument type    Getting to know your hearing instruments     Components and names    Controls    Settings    Batteries    Battery size and handling tips    Replacing batteries    Recharging rechargeable batteries    Daily use    Turning on and off    Inserting and removing the hearing instruments    15 Adjusting the volume    Changing the hearing program    Further adjustments (optional)    Special listening situations    Setting the focus (optional)    On the phone    Audio induction loops   ...
  • Page 3 Maintenance and care    Hearing instruments    Ear pieces    Professional maintenance    Further information    Wireless functionality    Accessories    Symbols used in this document    Troubleshooting    Country-specific information    Service and warranty   ...
  • Page 4: Welcome

    Welcome Thank you for choosing our hearing instruments to  accompany you through everyday life. Like anything new,  it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care  Professional, will help you understand the advantages  and greater quality of life your hearing instruments offer.  To receive the most benefit from your hearing  instruments, it is recommended that you wear them every  day, all day. This will help you get adjusted to them. CAUTION It is important to read this user guide and the safety  manual thoroughly and completely. Follow the  safety information to avoid damage or injury.
  • Page 5: Your Hearing Instruments

    Your hearing instruments This user guide describes optional features that  your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the  features that are valid for your hearing instruments. Instrument type Your hearing instruments are a RIC (Receiver-in-Canal)  model. The receiver is placed within the ear canal and  connected to the instrument via a receiver cable. The  instruments are not intended for children under the age  of 3 years or persons with a developmental age of under  3 years. Getting to know your hearing instruments It is recommended to familiarize yourself with your new  hearing instruments. With the instruments in your hand  try using the controls and note their location on the  instrument. This will make it easier for you to feel and  press the controls while wearing the hearing instruments. If you have problems pressing the controls of your  hearing instruments while wearing them, you can  ask your Hearing Care Professional about a remote  control option.
  • Page 6: Components And Names

    Components and names ➍ ➍ ➎ ➎ ➊ ➐ Ear piece Battery compartment  (on/off switch) ➋ Receiver ➑ Side indicator ➌ Receiver cable (red = right ear,  blue = left ear) ➍ Microphone openings ➒ Receiver connection ➎ Rocker switch (control) ➏ Charging contacts (optional)
  • Page 7 You can use the following standard ear pieces: Standard ear pieces Size Click Sleeve (vented or closed) Click Dome™ single (open or closed) Click Dome semi-open Click Dome double You can easily exchange the standard ear pieces. Read  more in section "Maintenance and care". Custom-made ear pieces Custom shell Click Mold™...
  • Page 8: Controls

    Controls With the rocker switch you can, for  example, adjust the volume or switch  hearing programs. Your Hearing Care  Professional has programmed your  desired functions to the rocker switch. You can also ask your Hearing Care Professional  whether a remote control or a smartphone app to  control your instruments is available. Rocker switch function Press briefly: Program up/down Volume up/down Tinnitus Function: volume up/down Sound balance Focus selection (microphone-pattern adjustment) Press long: Standby/turn on Program up/down Press very long: Standby/turn on    L = Left, R = Right...
  • Page 9: Settings

    Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of  hearing instruments. Read more in section "Turning on and off". Autophone™ automatically switches to the  telephone program when the telephone receiver  approaches the ear. Read more in section "On the phone". XPhone transmits the telephone call into both ears  when the telephone receiver is held to either ear. Read more in section "On the phone". The Tinnitus Function generates a sound to distract you from your tinnitus.
  • Page 10 To recharge batteries in hearing instruments with  charging contacts, simply place the instruments  in the charger. After charging, the charger  dehumidifies the hearing instruments. The wireless functionality enables simultaneous  control of both hearing instruments. Read more in section "Wireless functionality".
  • Page 11: Batteries

    Batteries When the battery is low the sound becomes weaker  or you will hear an alert signal. The battery type will  determine how long you have to replace or recharge the  battery.  Battery size and handling tips Ask your Hearing Care Professional for recommended  batteries. Battery size: ■  Always use the correct battery size for your hearing  instruments. ■  Remove the batteries if you intend not to use the  hearing instruments for several days. ■  Always carry spare batteries. ■  Remove empty batteries immediately and follow your  local recycling rules for battery disposal.
  • Page 12: Replacing Batteries

    Replacing batteries Removing the battery: Open the battery compartment. Use the magnet stick to pull out the  battery. The magnet stick is available  as an accessory. Inserting the battery: If the battery has a protective film,  remove it only when you are ready  to use the battery. Insert the battery with the "+" symbol  facing up (refer to the picture). Carefully close the battery compartment. If you feel  resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by  force. It can be damaged.
  • Page 13: Recharging Rechargeable Batteries

    Recharging rechargeable batteries Charge rechargeable batteries before first use.  To charge the batteries, follow the instructions in the  charger’s user guide. After many recharging cycles, the battery lifetime may  reduce. In this case, replace the rechargeable battery  with a new one. To do so, follow the instructions for  replacing batteries.
  • Page 14: Daily Use

    Daily use Turning on and off You have the following options to turn your hearing  instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the  first catch. Via rocker switch: Turning on or off: Press and hold the rocker switch for  several seconds. Refer to section "Controls" for the  settings of the rocker switch. After turning on, the previously used volume and hearing program remain set.  When wearing the hearing instruments, an alert tone can  indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds.  During this time you can insert the hearing instruments  into your ears without experiencing unpleasant feedback  whistling. The "power-on delay" can be activated by your Hearing ...
  • Page 15: Inserting And Removing The Hearing Instruments

    Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your  right and left ear. Colored markers  indicate the side:  ■  red marker = right ear ■  blue marker = left ear Inserting a hearing instrument: For Click Sleeves, take care that the bend of the  Click Sleeve is in line with the bend of the receiver  cable. Correct: Incorrect:...
  • Page 16 Hold the receiver cable at the bend closer to the  ear piece. Carefully push the ear piece in  ➊ the ear canal Twist it slightly until it sits well. Open and close your mouth to  avoid accumulation of air in the ear canal. Lift the hearing instrument and  slide it over the top of your  ➋ .  CAUTION Risk of injury! Insert the ear piece carefully and not too deeply  into the ear. ■  It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand.  ■  If you have problems inserting the ear piece,  use the other hand to gently pull your earlobe  downwards. This opens the ear canal and eases  insertion of the ear piece.
  • Page 17 The optional retention strand helps to securely retain the  ear piece in your ear. To position the retention strand: Bend the retention strand and  position it carefully into the  bottom of the bowl of your ear  (refer to the picture).
  • Page 18 Removing a hearing instrument: Lift the hearing instrument and  slide it over the top of your  ➊ If your hearing instrument is  equipped with a custom shell  or a Click Mold, remove it by  pulling the small removal cord  toward the back of your head. For all other ear pieces: Grip the receiver in the  ➋ ear canal with two fingers and pull it carefully out  Do not pull the receiver cable. CAUTION Risk of injury! In very rare cases the ear piece could remain in  your ear when removing the hearing instrument.  If this happens, have the ear piece removed by  a medical professional. Clean and dry your hearing instruments after usage.  Read more in section "Maintenance and care".
  • Page 19: Adjusting The Volume

    Adjusting the volume Your hearing instruments automatically adjust the volume  to the listening situation. If you prefer manual volume adjustment, press the  rocker switch. Refer to section "Controls" for the setting of the rocker switch. An optional signal tone can indicate the volume change.  Once the maximum or minimum volume has been  reached, you may hear an optional signal tone.
  • Page 20: Changing The Hearing Program

    Changing the hearing program Depending on the listening situation, your hearing  instruments automatically adjust their sound. Your hearing instruments may also have several hearing  programs which allow you to change the sound, if  needed. An optional signal tone can indicate the program  change. To change the hearing program, press the  rocker switch. Refer to section "Controls" for the setting of the rocker switch. Refer to section "Settings" for a list of  your hearing programs. If the Autophone or the XPhone function  is activated, the hearing program switches  automatically to a telephone program when the  telephone receiver is close to the ear. Read more in section "On the phone". Further adjustments (optional) The controls of your hearing instruments can also be  used to change, for example, the sound balance or the  volume of the Tinnitus Function. Sound balance allows  you to adjust the bass and treble to your preferences. Refer to section "Controls" for the setting of your controls.
  • Page 21: Special Listening Situations

      S pecial listening situations Setting the focus (optional) If you want to focus more directly on your conversation  partner in front of you, or if you want to listen to  the broader environment – the microphone-pattern  adjustment gives you control over your listening  preference. You can select different levels – from "focus to frontal  position" (left picture) to "middle position" (center picture)  to "hear all around" (right picture). Prerequisites: ■  You need to wear two hearing instruments. ■  On one of your hearing instruments the rocker switch  needs to be set for the microphone-pattern adjustment  by your Hearing Care Professional. Refer to section "Controls" for the setting of the rocker switch. With a suitable remote control and smartphone app you  have even more control options.
  • Page 22 Setting the focus manually: If you have several hearing programs, change to  hearing program 1. Press the rocker switch that is set for this function. The mid level is active by default. Press the upper rocker switch to focus more to the  front, or the lower rocker switch to listen to the broader  environment. Exiting microphone-pattern adjustment mode: Toggle to the minimum or maximum level. An optional signal tone can indicate the minimum and  maximum level. Toggle one step further. The same signal tone as for changing the hearing program is played, indicating that you have exited the  microphone-pattern adjustment mode.
  • Page 23: On The Phone

    On the phone When you are on the phone, hold  the telephone receiver slightly above  your ear. The hearing instrument and  telephone receiver have to be aligned.  Turn the receiver slightly so that the  ear is not completely covered.    T elephone program  You may prefer a certain volume when using the phone.  Ask your Hearing Care Professional to configure a  telephone program.  Switch to the telephone program whenever you are on  the phone or use the automatic program switch. If a telephone program or the automatic program  switch are configured for your hearing instruments, it is  listed in section "Settings". ...
  • Page 24 Automatic program switch (Autophone or XPhone) Your hearing instrument can automatically select the telephone program when you bring the telephone  handset close to the hearing instrument. XPhone even  transmits the call into both ears. When you are finished  speaking on the phone, move the handset away from the  hearing instrument and microphone mode will re-engage. If you want to use this function, ask your Hearing Care  Professional to do the following:  ■  Activate the Autophone or the XPhone function. ■  Check the telephone receiver’s magnetic field. For the automatic program switch, your hearing  instrument detects the telephone receiver’s magnetic  field. Not all telephones produce a magnetic field  strong enough to activate this function. In this case,  you can use the Autophone magnet, which is available  as an accessory, and attach it to the telephone  receiver.  See the Autophone magnet user guide for instructions on  how to position the magnet. NOTICE Use the approved Autophone magnet only. Ask  your Hearing Care Professional for this accessory.
  • Page 25: Audio Induction Loops

    Audio induction loops Some telephones and public places like theatres offer the  audio signal (music and speech) via an audio induction  loop. With this system, your hearing instruments can  directly receive the desired signal – without distracting  noise in the environment.  You can usually recognize audio induction  loop systems by certain signs. Ask your Hearing Care Professional to configure a  telecoil program. Switch to the telecoil program whenever you are in a  place with an audio induction loop.  If a telecoil program is configured for your hearing  instruments, it is listed in section "Settings".    T elecoil program and remote control NOTICE For instruments with wireless connectivity: When the telecoil program is active, the remote  control may cause a pulsing noise. Use the remote control with a distance greater  than 10 cm (4 inches).
  • Page 26: Maintenance And Care

    Maintenance and care To prevent damage it is important that you take care of  your hearing instruments and follow a few basic rules,  which will soon become a part of your daily routine. Hearing instruments   D rying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended  drying products. For longer periods of non-use, store your hearing  instruments with open battery compartment and  batteries removed in a drying system to avoid the  adverse effects of moisture. Cleaning Your hearing instruments have a protective coating.  However, if not cleaned regularly you may damage the  hearing instruments or cause personal injury. Clean your hearing instruments daily with a soft, dry  tissue. Never use running water or immerse the  devices in water. Never apply pressure while cleaning. Ask your Hearing Care Professional for recommended  cleaning products, special care sets, or more  information on how to keep your hearing instruments  in good condition.
  • Page 27: Ear Pieces

    Ear pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces.  This may affect sound quality. Clean the ear pieces daily. For all types of ear pieces: Clean the ear piece  right after removal with a soft and dry tissue. This prevents that  cerumen becomes  dry and hard. For Click Domes or Click Sleeves: Squeeze the tip of the ear piece.
  • Page 28 Exchanging Exchange standard ear pieces approximately every  three months. Replace them sooner if you notice  cracks or other changes. The procedure for exchanging  standard ear pieces depends on the type of ear piece.  In section "Components and names", your Hearing Care  Professional has marked your type of ear piece.   E xchanging Click Domes To remove the old Click Dome, use the removal tool or follow the instructions on the packaging of the  Click Domes. Be careful not to pull the receiver cable. The removal tool is available as an accessory. Take particular care that  the new Click Dome clicks noticeable in place. Check the firm fit of the new  Click Dome.
  • Page 29: Professional Maintenance

      E xchanging Click Sleeves Turn the Click Sleeve inside out. Grasp the Click Sleeve and  the receiver (not the receiver  cable) with your fingers and  pull the Click Sleeve off. Take particular care that  the new Click Sleeve clicks noticeably in place. Professional maintenance Your Hearing Care Professional can perform a thorough  professional cleaning and maintenance.  Custom-made ear pieces and wax filters should  be exchanged as needed by your Hearing Care  Professional. Ask your Hearing Care Professional for your individual  recommendation of maintenance intervals and for support.
  • Page 30: Further Information

    Further information Wireless functionality Your hearing instruments are equipped with wireless  functionality. This provides synchronization between your  two hearing instruments: ■  If you change the program or volume on one  instrument, the other one is automatically  changed, too. ■  Both hearing instruments automatically adapt to the  listening situation simultaneously. Wireless functionality enables the use of a remote  control. Accessories The type of available accessories depends on the  instrument type. Examples are: a remote control, an  audio streaming device, or a smartphone app for remote  control. Some hearing instrument types support CROS and  BiCROS solutions for people with single-sided deafness. Consult your Hearing Care Professional for further  information.
  • Page 31: Symbols Used In This Document

    Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Troubleshooting Problem and possible solutions Sound is weak. ■  Increase the volume. ■  Replace or recharge the empty battery  (depending on the battery type). ■  Clean or exchange the ear piece. Hearing instrument emits whistling sounds. ■  Reinsert the ear piece until it fits securely. ■  Decrease the volume. ■  Clean or exchange the ear piece. Sound is distorted. ■  Decrease the volume. ■  Replace or recharge the empty battery  (depending on the battery type). ■ ...
  • Page 32 Problem and possible solutions Hearing instrument does not work. ■  Turn the hearing instrument on. ■  Gently close the battery compartment completely. ■  Replace or recharge the empty battery  (depending on the battery type). ■  Make sure the battery is inserted correctly. ■  Power-on delay is active. Wait several seconds  and check again. Consult your Hearing Care Professional if you encounter  further problems.
  • Page 33: Country-Specific Information

    Country-specific information...
  • Page 35: Service And Warranty

    Service and warranty Serial numbers Instrument Receiver unit Left: Right: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional...
  • Page 36 Legal Manufacturer Sivantos GmbH Henri-Dunant-Strasse 100 91058 Erlangen Germany Phone +49 9131 308 0 Document No. 02988-99T02-7600 EN Order/Item No. 109 407 01 Master Rev02, 09.2017 © 11.2017, Sivantos GmbH. All rights reserved 0123 www.rexton.com...

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