Page 3: User Precautions
User precautions It is essential to follow the precautions below when using the system, both in the interest of safety and to prevent materi- al damage. Always comply with the laws of the country in which you are travelling. Precautions when operating the system –...
Page 4 This manual covers all existing functions for the models described. Whether or not they are fitted depends on the equipment model, options selected and the country where they are sold. This manual may also contain in- formation about functions to be introduced later in the model year. The screens shown in the user manual are for illustration only.
Page 5: Table Of Contents
CONTENTS My Renault .................... 97 General information ..............4 Vehicle loaning and relinquishing.......... 99 General description ................4 Vehicle ...................100 Introduction to the controls............6 operating principles ................. 11 Driving aids..................100 Cleaning....................15 Parking aids ..................104 Switching on, off ................18 Reversing camera................
Page 6: General Description
GENERAL DESCRIPTION D. Page indicator: quickly swipe the J. Access the first page of the home 1 Home screens content area to change page. page. E. Home page/Accessing functions. K. Accessing the functions: – Press and hold: restart the system; F.
Page 7 GENERAL DESCRIPTION L. Depending on the menu, this area 1 displays the shortcuts to the func- For more information, tions in progress. open the user manual from the pop-up menu. M. Pop-up menu. N. Depending on the menu, this area displays from two to five buttons.
Page 8: Introduction To The Controls
INTRODUCTION TO THE CONTROLS Remote control 1 Screen controls Central controls 6 - G e n e r a l i n f o r m a t i o n...
Page 9: Steering Column Controls
INTRODUCTION TO THE CONTROLS Steering column controls 1 Steering column controls G e n e r a l i n f o r m a t i o n - 7...
Page 10 INTRODUCTION TO THE CONTROLS 1 Functions Function Multimedia screen. Press and hold (approximately five seconds): restart the system. Press briefly: Radio/Music OFF, minimum display, standby. Access to main menu. Access the home page. Access the settings menu. Volume adjustment (1 or 2 buttons, depending on the screen). Socket USB.
Page 11 INTRODUCTION TO THE CONTROLS 1 Press: – on/off. Rotate: – volume of the audio source currently playing. Access to main menu. Movement: – navigation within the selected area; – up/down: move to different areas of the current page (top, middle and bottom); –...
Page 12 INTRODUCTION TO THE CONTROLS 1 Audio source selection. Increase the volume of the source currently in use. Radio mute on/off. 14 + 15 Pause or play the audio track. Interrupt the voice recognition voice synthesizer. Decrease the volume of the source currently in use. Change the radio station playback mode ("Freq.", "List", "Presets").
Page 13: Operating Principles
OPERATING PRINCIPLES 1 Multimedia screen – Fast "swipe": slide your finger Gesture interaction quickly from left to right to change – Briefly press: touch a part of the from home page A to home page B . screen with your finger then immedi- –...
Page 14 OPERATING PRINCIPLES Introduction to the home 1 pages These widgets grant you direct ac- Display of home pages, functions cess to the main screen for the func- and information may be reversed tion or, in certain cases, enable you depending on country and read di- Your system has several customis- to directly control them from one of rection.
Page 15: Introduction To The Main Menu
OPERATING PRINCIPLES Introduction to the main Scroll bar – "Phone": pair the system with one 1 or more mobile phones and use the menu hands-free mode; – "Applications": manage your pho- tos, videos and apps; – "Car info": covers information re- lated to the multimedia system;...
Page 16 OPERATING PRINCIPLES Functions unavailable 1 While driving, it may not be possible to access functions such as the "Video", "Photo", the tutorial and certain settings, depending on the legislation in certain countries. Unavailable functions can be identi- fied by the icon 5 . To access unavailable functions, stop your vehicle.
Page 17: Cleaning
CLEANING Dry clean A. : do not use alcohol-based fluids, 1 Cleaning recommendations do not apply or spray fluids; B. : do not clean with soapy water In all cases use a clean, lint-free, soft using a slightly moistened micro-fi- micro-fibre cloth to clean the touch- bre cloth;...
Page 18 CLEANING 1 Do not use products containing alcohol and/or spray fluids on the area. Do not pour or spray the cleaning product on the screen. Do not use chemical cleaning agents or household products. The device should not come into contact with any liq- Depending on the screen type, ob- uids and should not be exposed serve the following cleaning recom-...
Page 19 CLEANING Cleaning with soapy water 1 Do not pour or spray the cleaning product on the screen. Do not use chemical cleaning agents or household products. The device should not come into contact with any liq- uids and should not be exposed to dampness.
Page 20: Switching On, Off
SWITCHING ON, OFF Switching off Clock/temperature/date 1 Switching on screen The multimedia system can be The multimedia system starts: switched off: This screen is displayed when you select the "Stand-by" function. – by pressing briefly on the control 1 – when the vehicle is started; –...
Page 21: Add, Manage Widgets
ADD, MANAGE WIDGETS Select the home screen A that you cess the home screen customisation 1 Customising the home pages settings. wish to customise. In zone B , select the widget that you wish to display. The selected widget Widget configuration is changes colour to confirm the ac- linked to the profile.
Page 22 ADD, MANAGE WIDGETS Delete widgets Note: some widgets can be used on- "Address" and "Contact" widgets 1 ly once, depending on their size. A It is necessary to activate the ser- widget for a given function can be vices in order to configure these two used only once on a page.
Page 23: Save And Exit
ADD, MANAGE WIDGETS – restore the home page default 1 configuration. Save and exit To save your home screen settings and exit, press the back button 5 . For safety reasons, car- ry out these operations when the vehicle is sta- tionary.
Page 24: Using Voice Recognition
USING VOICE RECOGNITION Voice controls Note: when using voice recognition, 1 Introduction always wait for an audible confirma- tion to sound before speaking. Your multimedia system is equipped Deactivation with a voice recognition system which can be used to control some To deactivate the voice recognition of the multimedia system functions system, press and hold the voice...
Page 25: "Voice Recognition" Menu
USING VOICE RECOGNITION Say "Next page", "Previous page", – half-blue marker: good voice 1 "First page" or "Last page" to navi- recognition; The functions shown in gate within the voice recognition – completely blue marker: optimum blue on the screen are lists.
Page 26 USING VOICE RECOGNITION Controlling navigation with To retrieve your home address using 1 the voice command. voice recognition Press the voice control button to display the main voice control menu. After the sound signal, say "Go home". The system will indicate your pre- recorded home address.
Page 27 USING VOICE RECOGNITION Using favourites with voice To retrieve an address saved in The navigation system suggests 1 favourites using the voice com- several POI (points of interest) in dif- recognition mand. ferent categories. The saved addresses can be called directly using voice recognition.
Page 28 USING VOICE RECOGNITION – "Station" followed by the desired After the sound signal, say one of the – "Play USB"; 1 radio frequency. e.g. for "91.8 sta- following: tion", say "91.8 station". – "Play artist" followed by the name – "Play FM"; of the artist;...
Page 29 USING VOICE RECOGNITION « Help » 1 For more information on using the voice functions, press the voice command button and say "Help". The "Help" function is available at all times. For example, if you are on the "Phone" screen and you say "Help", the synthetic voice will help you to use the function.
Page 30 USING VOICE RECOGNITION – ... 1 When using your phone's To use this function, press the voice voice recognition with the recognition button then wait for multimedia system, the the sound signal and state your transfer of cellular data re- command.
Page 31: Navigation
Displaying the map 2 From the home screen, press "Menu" then "Navigation" to access the map. You can also access the map from the "Navigation" widget. The map displays your current posi- tion and the information that you configured (display POI, weather, traffic information etc.).
Page 32 E. Location and the name of the street which you are on. Press to ac- cess additional features. 2 F. Navigation menu. G. Return to the previous screen. H. Hazard area warning. J. Speed limit indicator panel. K. While a route is in progress, infor- mation on upcoming road turns and the name of the next street on your route.
Page 33 – « Allow car train » ; – « Automatic guidance proposal » ; – « Destinations shared with other devices » ; 2 – « Allow time-restricted roads » ; – "Allow toll roads"; – « Avoidance areas » ; – « Allow unpaved road ». From the "Map" tab you can access the following settings: –...
Page 34: Display Mode
Display mode 2 Note: "Route detail" – the volume controls can only be This function is used to view the de- You can select between several dis- used for the current source ("Guid- tails of the current route. play modes by pressing the View/ ance voice", "Radio", "Phone");...
Page 35 you will soon have to carry out a ma- noeuvre. Stage 2: alert 2 The multimedia system announces the manoeuvre that you need to car- ry out. e.g. "In 400 metres, take the next ex- it". The screen displays a detailed rep- resentation or 3D image of the ma- noeuvre.
Page 36 « Weather » 2 Press the weather icon 5 to view a Lane weather forecast over the next few The display automatically switches From the pop-up menu, you can acti- hours. to a more detailed view in order to vate or deactivate the weather dis- guide you to the correct lane for the This information can also be ac- play on the map.
Page 37: Enter A Destination
ENTER A DESTINATION "Navigation" menu From the home screen, press the 2 card of press "Menu" then "Naviga- tion". Using voice recognition to enter an address Press the voice recognition button , then wait for the beep to sound before dictating a destination town, number and/or street name and/or area �� 22.
Page 38: Online Search
ENTER A DESTINATION Online Search 2 Example with "Rouen". When searching for a POI (point of Note: additional information provid- interest) via the "Navigation" menu, ed by your multimedia system may Use the Online Search function for a you can display a list of suggestions vary, depending on your connection quick and precise search.
Page 39 ENTER A DESTINATION – Only addresses known to the sys- tem through the digital map are au- thorised. 2 From the pop-up menu 8 , you can: – save the selected address to your favourites; – enter the destination co-ordinates (latitude and longitude values);...
Page 40 ENTER A DESTINATION From the "Address" tab 13 you can access the history of stored destina- tions. 2 Select a destination to start guid- ance. From the "Route" tab 12 you can ac- cess the history of stored routes. Se- lect a route to start guidance.
Page 41 ENTER A DESTINATION – « Previous destinations » ; close to a location (start point, desti- – « Points of interest » ; nation city, en route etc.). – « Coordinates » ; Points of interest are grouped by – « On map ». 2 category: "Petrol station", "Parking", From the pop-up menu 15 , you can: "Residence", etc.
Page 42 ENTER A DESTINATION Points of Interests. Please see the section on "Activating services"; From the pop-up menu 25 , you can: 2 – "Reset" the search; – choose the keyboard type: – « Alphabetic » ; – « Azerty » ; – « Qwerty ». For safety reasons, car- ry out these operations when the vehicle is sta- tionary.
Page 43 ENTER A DESTINATION – "Units and formats": decimal de- "Menu", then press on "Route" to ac- grees; decimal degrees and minutes; cess the route menus. or degrees, minutes and decimal No route in progress: seconds; 2 – « Create route » ; – « Save to favourites ». –...
Page 44 ENTER A DESTINATION 2 Press the "Draw" button 31 to desig- From the pop-up menu 35 on the « Avoidance areas » nate an area to avoid. "Avoidance areas" menu, press: Use this function to avoid a set or de- fined geographical area. Press briefly on the map to display –...
Page 45 ENTER A DESTINATION – « Route simulation » ; – "Country information"; – « Save to favourites » ; – ... 2 Note: the functions offered in the pop-up menu will vary depending on whether the guidance is activated or not. To explore the map of the route in « Overview »...
Page 46 ENTER A DESTINATION – « Start position » 40 ; – "Point of arrival" 43 ; – "Roads taken" 42 (toll road, ferry, motorail, etc.). 2 The bar 46 will display information From the "Stages" tab 50 , you can on each stage of the journey (dis- view the various stages of your trip tance, stage duration and arrival (distance, journey time and arrival...
Page 47 ENTER A DESTINATION The "Navigation" menu for the electric vehicle and hy- brid vehicle 2 « Route simulation » Use this function to simulate the route you will be taking to reach the "Reachable area" menu destination. This menu shows the geographical Press the button 53 to stop or start area within range, according to the the simulation.
Page 48 ENTER A DESTINATION ets located around your position is lower than 3. You can deactivate the For safety reasons, car- function from the "Petrol station", ry out these operations "Settings" menu, then the "Z.E." tab. 2 when the vehicle is sta- tionary.
Page 49 ENTER A DESTINATION – "Petrol station" 63 and "Charging Note: the services must be activated station" 64 on hybrid vehicles (with in order to display the available charging stations �� 88. charging socket). 2 Select one of the charging stations for more information: –...
Page 50: Traffic
TRAFFIC From the traffic incident list 7 you Press the zoom-in and zoom-out but- « Traffic Map » tons 4 to adjust the map or slide two can access the details of incidents fingers together/apart on the along your route. (availability depends on equipment) screen to adjust the zoom distance.
Page 51 TRAFFIC 2 Traffic information bar The Traffic Information bar on your route display 13 informs you of traf- fic incidents along the route in progress. Press the Traffic Information bar 13 to display a detailed list of traffic in- cidents. N a v i g a t i o n - 4 9...
Page 52: Navigation Settings
NAVIGATION SETTINGS – « Type of Route » ; "Allow ferries" – « Enable alternative route » ; Enable/disable the use of ferries on – « Use traffic detour » ; the route by pressing "ON" or "OFF". – « Allow toll roads » ; 2 « Allow car train » – « Allow motorways » ; Enable/disable the use of motorail –...
Page 53 NAVIGATION SETTINGS "Route planned on your smart- Using this setting, you can choose to phone". display the "Arrival time" or to dis- play the "Time to destination". You will have the choice between: 2 « Traffic display » – « Go » ; – « Save to favourites » ; You can allow/block the traffic dis- –...
Page 54 NAVIGATION SETTINGS – "Charging station" (for electric Automatic updates apply only to the and hybrid vehicles); country registered as favourite. – « Parking » ; To update your maps, first check – "Restaurant"; 2 that all of your vehicle services are – "Residence/Housing"; activated �� 88. –...
Page 55 NAVIGATION SETTINGS Hybrid vehicle location. The warning is sent if the system detects a low battery For safety reasons, car- charge. Activate/deactivate it by ry out these operations pressing "ON" or "OFF". 2 when the vehicle is sta- tionary. « EV route planner » This function has two modes: "Man- ual"...
Page 56 NAVIGATION SETTINGS 2 « Charging type » Allows you to select the charging stations which offer, depending on your selection, a load mode appro- priate to your needs and to display them on the map. « Connector type » Allows you to select the charging stations which offer a charging socket adapted to your vehicle and to display them on the map.
Page 57: Audio/Multimedia
LISTEN TO THE RADIO 1. Logo of the radio station now play- 9. Access next or previous frequen- "Radio" menu ing. 2. The name of the current station 10. Frequency selector bar. From the main menu, press "Radio". and the frequency. Text information If a radio station is already playing, 11.
Page 58: "List" Mode
LISTEN TO THE RADIO Store a radio station as a pre- "List" mode buttons 9 or move the cursor on the selector bar 10 ; – search by station: move forwards or backwards to the next station by pressing the buttons 8 . Select a radio band 3 Use this function to store the station...
Page 59: "Presets" Mode
LISTEN TO THE RADIO "Presets" mode Pop-up menu 7 This mode allows you to find a sta- tion by name from an alphabetical list. Flick the list to scroll through all the stations. The radio station 14 on which you stop starts to play. You 3 ...
Page 60 LISTEN TO THE RADIO – "HD radio"; – stations in the same area some- If the "FM/DAB simulcast" is activat- – ... times broadcast different pro- ed, it will take a few seconds for the grammes or use different radio sta- system to switch to FM terrestrial ra- « AM »...
Page 61 LISTEN TO THE RADIO From the settings, you can activate or deactivate the following ele- For safety reasons, car- ments: ry out these operations – « Neutral » ; when the vehicle is sta- – « Live » ; tionary. – « Club » ; 3 – « Lounge » ; – ... Note: the list of equaliser modes may vary according to the equip- ment.
Page 62: Music
MUSIC "Play" mode 8. Access the current playlist; "Music" menu 9. Press briefly: play the next audio track. From the main menu, press "Music" or from the other menus press the Press and hold: fast forward. shortcut in zone A . 10.
Page 63 MUSIC – access the current playlist 8 ; – the system plays all tracks by de- – access the next track by pressing fault; 9 or press and hold to fast forward – the playlists described above vary through the current track; depending on the input source con- –...
Page 64: Photo
PHOTO "Playback" "Photo" menu From the main menu, press "Appli- cations" then the "Photo" tab. Select a connected input source. 3 If several sources are connected, se- lect one of the input sources from the following list to access the pho- tos: –...
Page 65 PHOTO "Pop-up menu" From this menu, you can change the profile image. Confirm by pressing "OK" to save your changes. « Settings » From this menu, you can access the slideshow settings: 3 – change the display time for each photo in the slideshow; –...
Page 66: Video
VIDEO « Video » "Video" menu From the main menu, press "Appli- cations" then the "Video" menu. Select a connected input source. 3 If several sources are connected, se- lect one of the input sources from the following list to access the videos: –...
Page 67 VIDEO Pop-up menu – "Normal" (adjusted); – "Full screen". Any new USB flash drive inserted is analysed and 3 its image is stored in the multimedia system. Depending on the USB flash drive's capaci- ty, the multimedia screen can be put on standby. Wait a few seconds.
Page 68: Phone
Pairing your telephone will enable connect.renault.com site. "Pair, connect" screen the multimedia system to access your telephone functions. No copies 1. Connected device list. of your contacts or personal data 2.
Page 69 A message will appear on the multi- https://renault- media system: media system screen and on the connect.renault.com site. telephone, inviting you to accept the – press "Phone". A message is dis- pairing request via the code provid- played on the screen offering to pair a phone;...
Page 70: Connecting, Disconnecting A Telephone
PAIR AND CONNECT A PHONE Note: if the function icon is highlight- must be connected to the hands- ed, this indicates that it is activated. free phone system in order to use all For safety reasons, car- its functions. ry out these operations Your phone is now paired to the mul- timedia system.
Page 71 – if the service icon is highlighted, connect.renault.com site. this indicates that it is activated; – some phones may allow automat- ic data transfer; Automatic connection –...
Page 72 PAIR AND CONNECT A PHONE When a second "Phone" function 1 is activated, the multimedia system For safety reasons, car- asks if you wish to add a second ry out these operations phone. when the vehicle is sta- By adding a second phone, you will tionary.
Page 73: Call Management
CALL MANAGEMENT 4. Pop-up menu. Receiving a call Phone call 5. Duration of current call. 6. Transfer the call to the phone. "Phone" menu 7. Return to the previous menu. From the main menu, press "Phone". 8. Hang up. Note: press zone A to access the "Phone"...
Page 74 CALL MANAGEMENT To reject a call, press and hold the "Reject" button 12 . The person call- For safety reasons, car- ing you will be redirected to your ry out these operations voicemail. when the vehicle is sta- Put the call "on hold" tionary.
Page 75: Conference Call
CALL MANAGEMENT Conference call – place a call on hold by pressing the The multimedia system does not button 14 . To resume a call that is on manage phones equipped with hold, press the button 14 again; "dual SIM". Configure your tele- –...
Page 76: Updating The Phonebook
CALL MANAGEMENT 7. Contacts stored in favourites on Searching contacts Confidentiality the phone. The list of contacts for each tele- phone is not stored in the memory by Downloading the phone memory the hands-free telephone system. By default, when connecting a For reasons of confidentiality, each phone, the contacts are synchro- downloaded contacts list can only...
Page 77: Dial Number
CALL MANAGEMENT Updating the call log Press 4 and select "Update list". A message will notify you that the da- ta has been updated. Making a call from the call log Press one of the contacts or num- bers to call. The call will be started 4 ...
Page 78 CALL MANAGEMENT – "Call" then dictate the telephone number that you wish to call. – or "Call" followed by the name of the contact that you wish to call. The multimedia system displays the number provided and begins to call Note: if your contact has several phone numbers (work, home, mobile, 4...
Page 79: Sms
Receiving SMS "SMS" menu From the main menu, press "Tele- phone" or press the shortcut A from most menus, then "SMS" to access the SMS on your phone via the multi- media system. Your telephone must be connected to the hands-free phone system. You 4 ...
Page 80: Reading Sms
Reading SMS SMS details 4 Note: during driving, the multimedia You can call the contact directly by system suggests that you send a During driving, the SMS can be read pressing the "Call" button 11 if the preset message 15 . by the multimedia system's synthet- number is saved in the memory or in ic voice by pressing "Play"...
Page 81: Phone Settings
PHONE SETTINGS "Settings" menu With the telephone connected to the system, from the main menu press "Phone" or press the shortcut A from most menus. From the pop-up menu, select "Set- tings" to access the following set- tings: 4 – « Voice mail settings » ; –...
Page 82 PHONE SETTINGS Use this option to access a tutorial on how to use your telephone's voice recognition system via the multime- dia system. Depending on the make and model of your phone, certain functions may not 4 work. 8 0 - P h o n e...
Page 83: Wireless Charger
Please refer to the vehi- authorised dealer or visit https://re- cle user manual for further informa- nault-connect.renault.com; tion. – to enable optimal charging, it is preferable to remove the protective case from your phone before charg- ing;...
Page 84 WIRELESS CHARGER – object detected in the charging area/object overheating/charging procedure interrupted 6 . Note: the multimedia system will sig- nal if your telephone 2 charging pro- cedure is interrupted. It is essential not to leave 4 any objects (USB drive, SD card, credit card, start-up card, jewellery, keys, coins, etc.) in the induction charging zone 1...
Page 85: Apps
ANDROID AUTO™, CARPLAY™ Accept the requests on your smart- – the "CarPlay™" service only works IntroductionAndroid Auto™ phone in order to use the applica- if the SIRI service is activated and if tion. your smartphone is connected to "Android Auto™" is an application your vehicle's USB port or wirelessly that enables you to replicate your using Bluetooth®...
Page 86: Voice Recognition
ANDROID AUTO™, CARPLAY™ Voice recognition your smartphone's navigation and music apps. These applications will replace simi- lar applications integrated into your multimedia system which are al- ready running. Only one navigation can be used, that of: – « Android Auto™ » ; – « CarPlay™ » ; –...
Page 87 ANDROID AUTO™, CARPLAY™ – press the button 3 on the multime- dia system screen. To return to the interface of your multimedia system, press the button 3 on the multimedia system screen. 5 The availability of the functions of the "Android Auto™"...
Page 88: App Management
Note: some services will be available free of charge for a trial period. You 5 can extend your subscription from your vehicle or online via the https:// renault-connect.renault.com web- site. "App manager" Note: Use the "App Manager" menu to From the pop-up menu 1 , you can: –...
Page 89 APP MANAGEMENT 5 Select one of the apps 2 . From the From the "Memory" tab 7 , you can From the "Legal notice" tab 8 , you "About" tab 5 , you can access infor- access the following information: can access information on permis- mation on the app (version, validity sions, if available.
Page 90: Activating Services
ACTIVATING SERVICES Data collection Activating services For your vehicle's connected ser- vices to work (real-time traffic infor- mation, search for POI online, control the vehicle remotely using your smartphone etc.), they must first be activated. Activating the services also enables remote updating of the system and maps �� 92.
Page 91: Data Protection
ACTIVATING SERVICES Temporary suspension of da- relating to the automatic emer- gency call in the event of an acci- ta collection dent. The manufacturer takes all the necessary precau- tions to ensure that your personal data is processed in total security. 5 ...
Page 92 ACTIVATING SERVICES – oppose the use of your data at any time; – freeze the use of your data. The customer is also entitled to op- pose the processing of their person- al data, especially if they are used for sales prospecting or profiling. Protection of your personal data Regardless of whether or not you de- cide to suspend sharing, the vehicle...
Page 93: Expiry Of The Services
EXPIRY OF THE SERVICES The services are activated for a lim- ited period. Once this has elapsed, the services cease to work. To reac- tivate the services, refer to the para- graph entitled "Purchasing and re- newing services". The manufacturer takes all the necessary precau- tions to ensure that your personal data is processed in...
Page 94: Updating The System And Speed Limit
UPDATING THE SYSTEM AND SPEED LIMIT "System information" screen "Car info" menu From the "Car info" menu, select the "System" tab. Use this menu to display various items of information and to update the multimedia system and naviga- tion maps. Updates may be offered by the sys- tem automatically.
Page 95 UPDATING THE SYSTEM AND SPEED LIMIT – find out the date of the last up- date; – check if an update is available; – update the various systems from the multimedia system. Note: – you will be notified via Notifica- tions if an update is available.
Page 96 From your computer, connect to approved dealer. the favourite country. your "My Renault " account and If you wish to change the favourite download the Alliance CONNECT country 10 again, please contact an...
Page 97 After the virtual image has been tak- https://renault- en, remove the USB flash drive from Once the data is downloaded to the connect.renault.com website. the USB flash drive of your vehicle, USB flash drive, you can remove the then go to your computer.
Page 98 From your computer, connect to cles and with the engine on in the your "My Renault " account and sonous. case of hybrid and electric vehicles. download the Alliance CONNECT...
Page 99: My Renault
Note: – activate your vehicle's horn and – programme charging; – the "My Renault" app is under con- lights remotely; – launch/programme the air condi- stant development. Connect regu- tioning or heating system; – view and manage your contracts 5 ...
Page 100 – if your "My Renault" app is not syn- Note: you can use the same user- name and password to log in to your chronised with your vehicle, you will not be able to access your service web user account.
Page 101: Vehicle Loaning And Relinquishing
When relinquishing your vehicle, it is Vehicle relinquishing also necessary to delete your old ve- Deleting personal data hicle from your "My Renault" ac- count. When selling your vehicle, it is essen- tial to delete all personal informa- To do this, connect to your "My Re- tion stored within the vehicle or out- nault"...
Page 102: Driving Aids
DRIVING AIDS "Driving assistance" screen "Driving assistance" menu From the main menu, press "Set- tings" then the "Vehicle" tab. This menu enables you to set up the dri- ving aids. Some settings have to be modified while the engine is running in order for them to be stored by the multi- media system.
Page 103 DRIVING AIDS changes. Select ON to activate this Select "ON" to activate this system. function. For further information, please refer to the "Fatigue detection warning" « Risk area display » section in the vehicle user manual. This function notifies the driver via « ALL ON »...
Page 104 DRIVING AIDS This system notifies the driver when For more information, refer to the they accidentally cross a broken "Active braking" section or the "Ad- line. vanced safety" section (depending on the vehicle) in your vehicle user Note: in order for it to operate on a manual.
Page 105 DRIVING AIDS This function notifies the driver when another vehicle is in their blind spot. Select "ON" to activate this function. For further information, please refer to the "Blind spot warn- ing" section in the vehicle user man- ual. « Following distance » This function notifies the driver if they are too close to another vehicle.
Page 106: Parking Aids
PARKING AIDS Select the button for the option you 4. "Rear obstacle detection". "Parking assistance" menu would like to activate or deactivate. 5. "Parking exit warning". "Obstacle detection" From the main menu, press "Set- 6. "Pop-up menu". Press "ON" or "OFF" to activate or tings"...
Page 107 PARKING AIDS 6 "Parking exit warning" 5 "Hands-free parking" 10 The parking exit warning 5 detects Choose one of the following options obstacles approaching the sides of to select a default manoeuvre: your vehicle from the rear. – "Parallel parking" 14 ; It is activated when reverse gear is –...
Page 108: Reversing Camera
REVERSING CAMERA "Rear-view camera" menu From the main menu, press "Set- tings" then the "Vehicle" tab and se- lect "Parking assistance". Use this menu to configure the reversing camera. For further information on the re- versing camera, please see your ve- hicle user manual.
Page 109: 360° Camera
360° CAMERA Operation "360° Camera" menu The screen shows a re- verse image. Introduction The gauges are a repre- sentation projected onto flat The vehicle is fitted with four cam- ground. This information must eras fitted at the front, in the side door mirrors and at the rear of the not be taken into account when vehicle to offer you additional aid...
Page 110 360° CAMERA Camera choice A bird's eye view of the vehicle and its surroundings is displayed in zone This function is an ad- B on the multimedia system screen. ditional aid which indi- For more information, refer to the cates other vehicles in "360°...
Page 111: Multi-Sense
MULTI-SENSE visible on the multimedia screen but "MULTI-SENSE" menu are unavailable; – you can also access the various From the main menu, press "Set- modes by pressing your vehicle's tings" then the "Vehicle" tab to ac- "MULTI-SENSE" control repeatedly. cess "MULTI-SENSE". This menu lets Please refer to the vehicle user man- you customise the behaviour of ual for further information.
Page 112 MULTI-SENSE "MULTI-SENSE" screen Driving settings Ambient settings 6 From the "Driving" tab 6 , you can From the "Ambiance" tab 13 you can configure the following equipment: configure the following equipment: Depending on the multimedia – « Damping » 4 ; – « Ambient lighting » 10 ; screen, the various "MULTI-SENSE"...
Page 113 MULTI-SENSE 6 « Damping » 4 « 4Control » 5 « Coasting » 7 This menu offers several suspension This menu offers several electronic This menu offers "Coasting" mode. modes: stability modes: When driving, if engine power is not – « Comfort » ; – « Comfort » ; needed, it switches to Free-wheel –...
Page 114 MULTI-SENSE 6 « Steering » 8 « Ambient lighting » 10 "Electronic stability program" This menu offers several steering re- This menu offers several electronic Use this menu to set the ambient sponse modes: stability modes: lighting. For more information, refer to the "Ambient lighting" section in –...
Page 115 MULTI-SENSE 6 « Engine sound design » 11 « Climate » 12 « Massage » 14 This menu offers several engine This menu offers several air condi- Use this menu to enable the multi- sound effects for the passenger tioning operating modes: media system pre-defined massage compartment: cycle on the driver's seat and pas- –...
Page 116: "Regular" Mode
MULTI-SENSE Sports vehicle "MySense" mode " MySense " is 100% customisable for the driving experience. It enables you to manage the various settings related to the atmosphere, engine, etc. For safety reasons, car- ry out these operations when the vehicle is sta- tionary.
Page 117 MULTI-SENSE Press "Edit current mode" 16 to cus- « 4Control » In "Sport" mode, the system runs tomise the various parameters of with last minute corrections to allow This menu offers several operating the following on-board systems: sportier driving by controlling the modes: braking of certain wheels and/or the –...
Page 118: "Pure" Mode
MULTI-SENSE This menu offers several engine Note: the availability of settings may sound effects for the passenger vary according to your vehicle mod- For safety reasons, car- compartment: el and equipment level. ry out these operations – « Regular » ; when the vehicle is sta- "Pure"...
Page 119: Ambient Lighting
AMBIENT LIGHTING To change the ambient colour in "Ambient lighting" menu your vehicle, select one of the colours 1 from those available. From the main menu, press "Set- "Intensity" tings" then, from the "Vehicle" tab, You can control the intensity of the press "MULTI-SENSE".
Page 120: Seats
SEATS – « Easy passenger access » ; Note: the position of the door mirrors "Seats" menu – « Passenger seat courtesy ». is memorised along with the position of the seats (depending on the vehi- From the main menu, press "Set- « Visual feedback » cle). tings", then "Seats"...
Page 121 SEATS « Massage » "One-Touch Modularity" From the "Driver" or "Passenger" From the " One-touch " tab, you can tabs, you can select from a list of fold down the rear seats. massage programs: Note: the number of seats may vary. – « Tonic » ; Press the buttons that correspond –...
Page 122: Tyre Pressure
TYRE PRESSURE From the multimedia system, you "Tyre pressure" menu can check the tyre pressure as well as the procedure to follow 2 . From the main menu, press "Car in- The graph 1 indicates the tyre pres- fo" then the "Vehicle" tab. sure status by colour: The display on your vehicle's instru- –...
Page 123: Eco Driving
ECO DRIVING "Details" eration" (depending on configura- "Driving Eco" menu tion). "General score" From the main menu, press "Car in- This data allows you to find your fo", then "Driving Eco" to access the overall score. following information: – « General » ; The sheet is updated based on your score, from 0 to 100.
Page 124 ECO DRIVING – average fuel consumption. Scroll through the pages by pressing "General", "Acceleration", "Change Calculation of scores 3 gear" and "Anticipation". The number of stars (10 levels) is giv- Note: "Advice" is deactivated if the en in real-time according to scores vehicle speed exceeds the "Advice"...
Page 125 ECO DRIVING To display the end of journey record, press "Report after trip". The hide the end of journey record, press "Hide journey record". 6 9. -on a hybrid vehicle, the multime- dia system displays your average fu- el consumption (dark colour) sepa- rately from your energy consump- tion (light colour) 10 .
Page 126: Engine Start-Up Programming
ENGINE START-UP PROGRAMMING – set the air conditioning controls to – the lever is in neutral (on vehicles "Programming engine start" the desired temperature (depending with a manual or sequential gear- on the equipment) in the passenger box); menu compartment when starting up the –...
Page 127 ENGINE START-UP PROGRAMMING engine will be restarted if the engine temperature is too low. Do not park the vehicle Special feature on vehi- or run the engine in lo- cles equipped with the In all cases, the last start-up will hap- pen.
Page 128 ENGINE START-UP PROGRAMMING Do not use or pro- gramme the remote engine start-up func- tion when: – the vehicle is in a garage or in a confined space. Risk of poisoning or suffocation by exhaust gas emissions. – the vehicle is covered with a protective cover.
Page 129: Remote Engine Start-Up
"My – on vehicles equipped with a re- motely using your smartphone in or- Renault" account. For more informa- mote control key, insert the key into tion, �� 97. der to heat/ventilate the passenger...
Page 130 REMOTE ENGINE START-UP – on vehicles equipped with a card, press the "Start/Stop" button for Special feature on vehi- Do not use or pro- two seconds without pressing the cles equipped with the gramme the remote pedals. function. engine start-up func- Note: It is imperative that the vehicle tion when:...
Page 131 REMOTE ENGINE START-UP Driver's responsibility when parking or stop- ping the vehicle Never leave an animal, child or adult who is not self-suf- ficient alone in your vehicle, even for a short time. They may put themselves or others at risk, for example by starting the en- gine, switching on equipment such as the electric windows or...
Page 132: Electric Vehicle
ELECTRIC VEHICLE Charging programming "Programming" menu From the "Settings" menu, then the "Vehicle" tab, the "Programming" menu can be accessed to configure the vehicle charging programmes using the "Charge" tab 6 , to pro- gramme comfort temperatures us- ing the "Comfort" tab 5 and to view all of your settings using the "Calen- dar"...
Page 133 ELECTRIC VEHICLE 6 « Program » 3 Select the programming time 9 that Note: You can save several programmed you wish to modify in order to access charging times per week. – if the start and end times are iden- the settings. tical, the charging period is 24 hours;...
Page 134 ELECTRIC VEHICLE Comfort programme Calendar 6 You can save several "Comfort pro- From the "Comfort" tab 5 , you can grams". activate/deactivate the "Comfort From the "Calendar" tab 4 , you can From this menu, you can set the tem- program"...
Page 135 ELECTRIC VEHICLE 6 Press the graph to view your energy "Energy info" menu "Histogram" consumption information. From the "Histo" tab 23 , you can From "Car info" menu, then the "Ve- From the pop-up menu 20 , you can view your vehicle's energy consump- hicle"...
Page 136 ELECTRIC VEHICLE 6 « List » « Flow » From the "List" tab 22 , the multime- From the "Flow" tab 21 , you the mul- dia system displays the various val- timedia system can display a dia- ues concerning consumption on gram of the vehicle and indicate the your journeys since the last reset: periods when the vehicle consumes or recovers energy in order to...
Page 137: Emergency Call
EMERGENCY CALL If the vehicle is equipped with it, the emergency call system enables au- tomatic or manual calling of the emergency services in the event of an accident or illness, in order to re- duce the emergency response time. When the emergency services have been called, the audio source/radio sound volume is automatically mut-...
Page 138: Call Renault Assistance
CALL RENAULT ASSISTANCE 6 Pop-up menu If your phone is paired and you make From the main menu, select "Help" 1 a new call, the call to the call centre From the pop-up menu 3 you can ac- to access the breakdown recovery is disconnected.
Page 139: Settings
USER SETTINGS Use this menu to activate/deacti- – « Unlock driver's door only » ; "Car configuration" menu vate the following options: – ... – "Free-wheel"; Note: From the "Settings" menu, select the – « Gear shift indicator beep » ; – some options only become avail- "Vehicle"...
Page 140 USER SETTINGS Note: this function only operates if the front windscreen wipers are ac- tivated. – « Automatic front wiper » ; – « Front/Rear last drip wipe ». 7 « Welcome » Use this menu to activate/deacti- vate the following options: – « External welcome » ; – « Automatic mirrors unfolding » ; –...
Page 141: System Settings
SYSTEM SETTINGS "System" menu From the home screen, press "Set- tings" then the "System". This menu enables you to adjust the following settings: – « Displays » ; – « Sound » ; – « Language » ; – « Keyboard » ; – « Date and time » ; – « Devices manager » ; – « Home menu » ; –...
Page 142 SYSTEM SETTINGS « Sound » From the Head-up display tab 3 you « Balance / Fader » can: This menu allows you to configure This function sets the sound distrib- 7 the different sound settings. – activate/deactivate the head-up ution balance. Press "Centred" or display;...
Page 143 SYSTEM SETTINGS From the "Voice" tab 6 , you can ad- "Bose™ " audio system The "Surround" mode optimises just the following settings: sound elements to create an immer- If the "Bose™" audio system is fitted, 7 – choose the voice type for the navi- sive audio experience within the ve- the "Audio"...
Page 144 SYSTEM SETTINGS – adjust the volume of the telephone ringtone; – adjust the volume of the telephone call. From the "Other" tab 8 , you can ad- just the following settings: – adjust the Park Assist sound: – mute/unmute the sound; –...
Page 145 SYSTEM SETTINGS From the "WIFI" tab 11 , you can use « Devices manager » Select one of the WIFIdevices to con- the internet connection provided by figure its connection. Use this menu to configure different 7 an external device (hotspot) in a connections to your multimedia sys- A password will be required the first shop, restaurant, residence or by a...
Page 146 SYSTEM SETTINGS From the pop-up menu 16 , you can: From the "Services" tab 18 , you can You can approve a new device by configure the "Devices manager" 17 scanning the system QR Code using – configure different connections 7 your telephone.
Page 147 SYSTEM SETTINGS From the "Data" tab 21 , you can ac- Using the "Devices manager" func- Once the "Android Auto™" applica- tion 17 , you can select the smart- tion, "Yandex.Auto ™" or the cess information on: 7 phones that you would like to con- "CarPlay™"...
Page 148 SYSTEM SETTINGS Reception level and data sharing The home pages can be modified by status are indicated by the icon 22 : adding the widgets of your choice and positioning them as you wish on – data sharing on 23 ; the home pages.
Page 149 SYSTEM SETTINGS From the pop-up menu 28 , you can: – set the distance unit (when avail- or from an external storage device able); (USB drive). For more information on – reset the profile; viewing photos, see �� 62. – configure the home page; –...
Page 150: Notifications
NOTIFICATIONS Suggestions & Notifications Use this menu to display sugges- tions and notifications during dri- ving. Each notification informs you of events based on the following cate- gories: – « Suggestions & notifications » ; – « Navigation » ; – "Multimedia"; – « Phone » ; – « Vehicle » ; –...
Page 151 NOTIFICATIONS Select one of the suggestions 2 to access the details: 7 – simplified description 5 ; – image 6 related to the suggestion: e.g. traffic, system, vehicle, tele- phone; – recommended action 8 to be tak- en accordingly. From the pop-up menu 7 , you can delete the suggestion.
Page 152: Operating Faults
OPERATING FAULTS System System Description Causes Solutions No image is displayed. The screen is on standby. Ensure that the screen is not on standby. No sound can be heard. The volume is set to minimum Increase the volume or deactivate pause. or pause.
Page 153 OPERATING FAULTS Navigation Navigation Description Causes Solutions The vehicle position on the screen does not Incorrect positioning of Move the vehicle until reception of the GPS match its actual location or the GPS warning the vehicle caused by signal is improved. light on the screen remains grey or yellow.
Page 154 OPERATING FAULTS Navigation tions will affect the calcu- lation of the route. 7 1 5 2 - S e t t i n g s...
Page 155 OPERATING FAULTS Phone Phone Description Causes Solutions No sounds or ringtone can be heard. The mobile phone is not connected to Ensure that the mobile phone is con- the system. nected to the system. Increase the volume or deactivate pause. The volume is set to minimum or pause.
Page 156 OPERATING FAULTS Voice recognition Voice recognition Description Causes Solutions The system does not recognise the The voice command has not been Check that the voice command indi- cated exists �� 22. Speak within the voice command stated. recognised. voice recognition time delay. The voice recognition time delay has expired.
Page 157: Alphabetical Index
ALPHABETICAL INDEX Symbols Symbols A B C D E F G H L M N O P R S T U V W Y Dial number, 71 Disconnect a phone, 68 2D/2D mode: 2D North mode, 29 drive USB, ...
Page 158 Radio: station pretuning, 55 Multi-Sense, 109 Receiving a call, 71 Multi-view camera, 107 Reject a call, 71 My Renault, 97 Remote engine start-up, 127 Reversing camera, 104, 106 Navigation: "route" menu, 35 Navigation system, ...
Page 159 ALPHABETICAL INDEX Steering wheel controls and panels, 6 Switching off, 18 System: updating, 92 Traction battery: charging, 50 Traffic information, 48 Traffic information TMC, 48 Unpairing a telephone, 66 Vehicle customisation settings, 137 Ventilation: climate control, ...
Page 162 RENAULT S.A.S. SOCIÉTÉ PAR ACTIONS SIMPLIFIÉE / 122-122 BIS, AVENUE DU GENERAL LECLERC 92100 BOULOGNE- BILLANCOURT R.C.S. NANTERRE 780 129 987 — SIRET 780 129 987 03591 / renaultgroup.com NX 1323-12 – 77 11 417 870 – 10/2024 – Edition anglaise...

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