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Technicolor MediaAccess TG588v Setup And User Manual
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Technicolor MediaAccess TG588v Setup And User Manual

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SETUP AND USER GUIDE
MediaAccess TG588v

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Summary of Contents for Technicolor MediaAccess TG588v

  • Page 1 SETUP AND USER GUIDE MediaAccess TG588v...
  • Page 3 SETUP AND USER GUIDE MediaAccess TG588v...

  • Page 4: Document Information

    Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor.

  • Page 5: Table Of Contents

    CONTENTS 1 Getting started......................3 1.1 Features at a glance ..........................4 1.2 User scenarios.............................5 1.3 Components .............................. 6 1.3.1 Power ....................................7 1.3.2 Local network connection ............................. 8 1.3.3 Broadband connection ..............................9 1.3.4 Buttons................................... 10 1.3.5 Status LEDs ................................... 11 2 Setup ........................15 2.1 Connecting the MediaAccess Gateway to your service provider’s network ........16 2.1.1 Setting up your MediaAccess Gateway as DSL gateway ..................
  • Page 6 CONTENTS 6.2 The MediaAccess Gateway UPnP AV media server ................. 54 6.2.1 Configuring the UPnP AV media server ........................55 6.2.2 Using the UPnP AV media server ..........................56 6.3 The MediaAccess Gateway FTP server....................58 6.4 Working with managed partitions ......................60 6.5 Safely removing your USB storage device...................

  • Page 7: Used Symbols

    The note symbol indicates that the text provides additional information about a topic. Terminology Generally, the MediaAccess TG588v will be referred to as MediaAccess Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: This sample text indicates a hyperlink to a website.
  • Page 8 ABOUT THIS SETUP AND USER GUIDE DMS-CTC-20130613-0011 v1.0...

  • Page 9: Getting Started

    1 GETTING STARTED 1 Getting started Introduction This chapter gives you a brief overview of the main features and components of the MediaAccess Gateway. After this chapter we will start with the installation. Do not connect any cables to the MediaAccess Gateway until instructed to do so. DMS-CTC-20130613-0011 v1.0...

  • Page 10: Features At A Glance

    “6 Sharing content” on page ECO label Technicolor’s ECO label guarantees you that the MediaAccess Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “5 Saving energy” on page MediaAccess Gateway configuration tools The MediaAccess Gateway GUI allows you to configure your MediaAccess Gateway via your web browser.

  • Page 11: User Scenarios

    1 GETTING STARTED 1.2 User scenarios Scenarios Depending of the architecture of your home network, you can use the MediaAccess Gateway in either of the following scenarios: DSL Gateway  Local Router (only possible if the MediaAccess Gateway is equipped with a WAN port) ...

  • Page 12: Components

    1 GETTING STARTED 1.3 Components Overview This section provides an overview of the different components of the MediaAccess Gateway: Topic Page 1.3.1 Power 1.3.2 Local network connection 1.3.3 Broadband connection 1.3.4 Buttons 1.3.5 Status LEDs DMS-CTC-20130613-0011 v1.0...

  • Page 13: Power

    1 GETTING STARTED 1.3.1 Power Overview Power inlet The power inlet allows you to connect the power supply. Only use the power supply delivered with your MediaAccess Gateway. Power switch The power switch allows you to power on/off your MediaAccess Gateway. DMS-CTC-20130613-0011 v1.0...

  • Page 14: Local Network Connection

    1 GETTING STARTED 1.3.2 Local network connection Overview Wireless access point The built-in Wi-Fi certified wireless access point provides wireless access to your Wi-Fi certified wireless clients. For more information, see “4 Wireless networking” on page Ethernet switch The Ethernet switch ( ) allows you to connect an Ethernet device (for example, a computer) to your local network.

  • Page 15: Broadband Connection

    1 GETTING STARTED 1.3.3 Broadband connection Overview DSL port This port can be used to connect your MediaAccess Gateway to your service provider’s DSL network. For more information, see “2.1 Connecting the MediaAccess Gateway to your service provider’s network” on page WAN port (if equipped) This port allows you to use your MediaAccess Gateway as Local Router.

  • Page 16: Buttons

    1 GETTING STARTED 1.3.4 Buttons Overview Reset Wi-Fi Wi-Fi button The Wi-Fi button allows you to disable your wireless access point. You can do this when you do not have any devices that are connected to the wireless access point. This allows you to save the energy that the MediaAccess Gateway would be using for the wireless access point.

  • Page 17: Status Leds

    1 GETTING STARTED 1.3.5 Status LEDs Introduction On the top panel of your MediaAccess Gateway, you can find a number of status LEDs, indicating the state of the device. Power Ethernet Broadband Internet WiFi Power LED Colour State Description Green Solid on Power on, normal operation Blinking...

  • Page 18: Internet Led

    1 GETTING STARTED Broadband LED (if you are using the Local Router scenario) Colour State Description Green Solid on Connected to the WAN device Not connected to the WAN device Internet LED Colour State Description Green Solid on Connected to the Internet, no activity Blinking Connected to the Internet, sending/receiving data Solid on...

  • Page 19: Ethernet Led

    1 GETTING STARTED Ethernet LED Colour State Description Green Solid on Network device connected to the Ethernet switch. Blinking Network device connected to the Ethernet switch and sending/receiving data. No Ethernet connection on your local network USB LED Colour State Description Green Solid on...
  • Page 20 1 GETTING STARTED DMS-CTC-20130613-0011 v1.0...

  • Page 21: Setup

    2 SETUP 2 Setup Introduction This chapter will help you to setup your MediaAccess Gateway. If your service provider included a setup CD/DVD in your box, please follow the instructions from that setup CD/DVD instead. DSL service requirements This section is only applicable if you are using your MediaAccess Gateway as DSL gateway. For more information, see “1.2 User scenarios”...

  • Page 22: Connecting The Mediaaccess Gateway To Your Service Provider's Network

    2 SETUP 2.1 Connecting the MediaAccess Gateway to your service provider’s network Identifying your setup If you are using the MediaAccess Gateway as: Gateway, continue with “2.1.1 Setting up your MediaAccess Gateway as DSL gateway” on page  Local Router (only possible if the MediaAccess Gateway is equipped with a WAN port), continue with “2.1.2 Setting up ...

  • Page 23: Setting Up Your Mediaaccess Gateway As Dsl Gateway

    2 SETUP 2.1.1 Setting up your MediaAccess Gateway as DSL gateway Introduction This section helps you to connect the MediaAccess Gateway to your service provider’s network. Signal arriving at your home The Line signal that arrives at your home consists the following components: A Phone signal carrying the traffic for telephony.
  • Page 24 2 SETUP Proceed as follows: 1 Take the DSL cable. This is the grey cable that is included in your box. Only use the DSL cable provided in the box. Other DSL cables may not work with the DSL subscription that you purchased.

  • Page 25: Setting Up Your Mediaaccess Gateway As Local Router

    2 SETUP 2.1.2 Setting up your MediaAccess Gateway as local router Only possible if the MediaAccess Gateway is equipped with a WAN port. Procedure Proceed as follows: 1 Take an Ethernet cable. If your box contains an Ethernet cable with red connectors, you can use that cable. 2 Plug one end of the cable in the red WAN port on the back of your MediaAccess Gateway.

  • Page 26: Powering On The Mediaaccess Gateway

    2 SETUP 2.2 Powering on the MediaAccess Gateway Procedure Proceed as follows: 1 Connect the power cord to the power port of the MediaAccess Gateway. 2 Plug the other end of the power cord into an electrical outlet. 3 Press the power button to turn on the MediaAccess Gateway. 4 Wait at least two minutes to allow the MediaAccess Gateway to complete the start up phase.

  • Page 27: Connecting Your Network Devices To The Mediaaccess Gateway

    2 SETUP 2.3 Connecting your network devices to the MediaAccess Gateway Choose your connection method To connect your device via: A wireless connection, continue with “2.3.1 Setting up a wireless connection” on page  A wired connection using an Ethernet cable, continue with “2.3.2 Setting up a wired connection”...

  • Page 28: Setting Up A Wireless Connection

    2 SETUP 2.3.1 Setting up a wireless connection The MediaAccess Gateway access point Your MediaAccess Gateway is equipped with a wireless access point that supports the following standards: IEEE 802.11n  IEEE 802.11g  IEEE 802.11b  Requirements Your network device must be equipped with a Wi-Fi certified wireless client. Connection speed When setting up your wireless network, keep in mind that the following factors may have a negative impact on your wireless connection speed:...

  • Page 29: Setting Up A Wired Connection

    2 SETUP 2.3.2 Setting up a wired connection Requirements Both your network device (for example, a computer, a gaming console,...) and MediaAccess Gateway must have a free  Ethernet port. Your network device must be configured to obtain an IP address automatically. This is the default setting. ...

  • Page 30: Configure The Mediaaccess Gateway

    2 SETUP 2.4 Configure the MediaAccess Gateway Introduction If your service provider did not preconfigure your MediaAccess Gateway, you may have to configure the MediaAccess Gateway via its Graphical User Interface (GUI). Requirements JavaScript must be enabled on your web browser (this is the default setting). For more information, consult the help of your web browser.

  • Page 31: Setting Up A Mobile Fall-Back Wan Connection

    2 SETUP 2.5 Setting up a mobile fall-back WAN connection Mobile fall-back The MediaAccess Gateway allows you to use a mobile Internet connection (for example, 3G) as fall-back connection for your Internet access. This means that the MediaAccess Gateway will automatically switch to the mobile Internet connection when your normal Internet connection is down.

  • Page 32: Managing Your Mobile Connection With The Mediaaccess Gateway Gui

    2 SETUP 2.5.1 Managing your mobile connection with the MediaAccess Gateway GUI Introduction You can view and manage the parameters of your mobile Internet connection via the MediaAccess Gateway GUI. Procedure To manage your mobile Internet connection via the MediaAccess Gateway GUI: 1 Browse to the MediaAccess Gateway GUI.

  • Page 33: Inserting A Mobile Usb Adapter

    2 SETUP 2.5.2 Inserting a mobile USB adapter Procedure Once the mobile connection is configured you can proceed as follows to insert the mobile USB adapter: 1 Power off the MediaAccess Gateway. If you do not power off the MediaAccess Gateway first, the mobile USB adapter will not be detected. 2 Insert your SIM card into the mobile USB adapter.
  • Page 34 2 SETUP DMS-CTC-20130613-0011 v1.0...

  • Page 35: Configuration Tools

    3 CONFIGURATION TOOLS 3 Configuration tools Configuration Tools You can use the following tools to configure your MediaAccess Gateway: The MediaAccess Gateway GUI allows you to configure your MediaAccess Gateway via your web browser.  For more information, see “3.1 MediaAccess Gateway GUI” on page DMS-CTC-20130613-0011 v1.0...

  • Page 36: Mediaaccess Gateway Gui

    3 CONFIGURATION TOOLS 3.1 MediaAccess Gateway GUI Introduction The MediaAccess Gateway Graphical User Interface (GUI) allows you to configure your MediaAccess Gateway using your web browser. Requirements JavaScript must be enabled on your browser (this is the default setting). For more information, consult the help of your web browser.

  • Page 37: Access

    3 CONFIGURATION TOOLS 3.1.1 Access Accessing the MediaAccess Gateway GUI Proceed as follows: 1 Open your web browser. 2 Browse to http://dsldevice.lan or to the IP address of your MediaAccess Gateway (by default: 192.168.1.254). 3 If you have protected your MediaAccess Gateway with a user name and password, the MediaAccess Gateway will prompt you to enter these.

  • Page 38: Components

    3 CONFIGURATION TOOLS 3.1.2 Components Overview Depending on your user rights and the page displayed, the following components can be available: Label Description Menu Login section Language bar Notification area Navigation bar Content pane Tasks pane Menu The menu consists of the following menu items: Home: ...

  • Page 39: Notification Area

    3 CONFIGURATION TOOLS Login section In the login section you can see the current user name. By clicking the user name, you can: Change your password.  Switch to another user.  Language bar If more than one GUI language is available, a language bar is showed. This language bar allows you to change the language of the MediaAccess Gateway GUI.

  • Page 40: Protecting Access To The Mediaaccess Gateway

    3 CONFIGURATION TOOLS 3.1.3 Protecting access to the MediaAccess Gateway Introduction To prevent that every user on your local network can access the MediaAccess Gateway, the MediaAccess Gateway is secured with a user name and password. Protected items The user name and password is used to secure access to: The MediaAccess Gateway GUI.

  • Page 41: Backing Up/Restoring Your Configuration

    3 CONFIGURATION TOOLS 3.2 Backing up/restoring your configuration Introduction Once you have configured your MediaAccess Gateway to your needs, it is recommended to backup your configuration for later use. This way you can always return to your working configuration in case of problems. Backing up your configuration Proceed as follows: 1 Browse to the MediaAccess Gateway GUI.

  • Page 42: Access From The Internet

    3 CONFIGURATION TOOLS 3.3 Access from the Internet Modes To access your MediaAccess Gateway GUI from the Internet, you can choose between two modes: Permanent Mode (Remote Access):  The remote session ends when you disable remote assistance or after restarting your MediaAccess Gateway. Temporary Mode (Remote Assistance): ...

  • Page 43: Wireless Networking

    4 WIRELESS NETWORKING 4 Wireless networking Introduction This section will help you set up your wireless network for your wireless devices. What you need to set up a wireless network To set up a wireless network, you need the following components: Wireless access point (already integrated into your MediaAccess Gateway) ...

  • Page 44: Connecting Your Wireless Client Via Wps

    4 WIRELESS NETWORKING 4.1 Connecting your wireless client via WPS Wi-Fi Protected Setup (WPS) allows you to add new wireless clients to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type). Requirements Your wireless client must support WPS.

  • Page 45: Troubleshooting

    4 WIRELESS NETWORKING  Solid green This indicates that you have successfully registered your wireless client. You are now connected to the MediaAccess Gateway wireless network.  Blinking red This indicates that the MediaAccess Gateway could not find your wireless client. Use the same procedure to try again (you do not need to wait until the WPS LED on your MediaAccess Gateway turns off).

  • Page 46: Connecting Your Wireless Client Without Wps

    4 WIRELESS NETWORKING 4.2 Connecting your wireless client without WPS Before you start Before you can connect a wireless client (for example, a computer) to your wireless network you need to know the wireless settings that are currently used by the MediaAccess Gateway, i.e.: The Network Name (SSID) ...

  • Page 47: Connecting Your Wireless Client By Scanning A Qr Code

    4 WIRELESS NETWORKING 4.3 Connecting your wireless client by scanning a QR code Introduction The MediaAccess Gateway allows you to generate a Quick Response (QR) code that contains all wireless settings that are needed to connect. You are then able to connect to the wireless network by scanning the generated code. Target devices This connection method is typically used for tablets and smartphones.

  • Page 48: Securing Your Wireless Connection

    4 WIRELESS NETWORKING 4.4 Securing your wireless connection Introduction We recommend you to protect all wireless communication between the wireless clients and your MediaAccess Gateway with a wireless key. This means that: Only clients that use the correct Network Name (SSID) and wireless key can connect to your network. ...
  • Page 49 4 WIRELESS NETWORKING  WPA2-PSK WPA-PSK + WPA2-PSK  For more information, see “Encryption types” on page 5 In the WPA-PSK Encryption Key box, type a the key of your choice. The key must be in one of the following formats: ...
  • Page 50 4 WIRELESS NETWORKING DMS-CTC-20130613-0011 v1.0...

  • Page 51: Saving Energy

    5 SAVING ENERGY 5 Saving energy Code of Conduct To prove its commitment to protect the environment, Technicolor adheres to the Code of Conduct, a global agreement to reduce the power consumption of broadband access devices. For more information, see “5.1 Code of Conduct”...

  • Page 52: Code Of Conduct

    5 SAVING ENERGY 5.1 Code of Conduct Power states Code of Conduct provides guidelines to optimise and reduce the power consumption devices such as your MediaAccess Gateway in: Full power state:  This is the normal operation mode of the device, where all functionality is enabled. Low power state (dynamic): ...

  • Page 53: Eco Manager

    5 SAVING ENERGY 5.2 ECO manager Introduction The MediaAccess Gateway constantly monitors all the user activity via the MediaAccess Gateway and uses this information to optimise its power consumption: For example: The MediaAccess Gateway is able to reduce the clock frequency of its central processor when there is no or low user ...

  • Page 54: Manually Switching Off Services To Reduce Power

    5 SAVING ENERGY 5.3 Manually switching off services to reduce power Wi-Fi button If you are not using the wireless access point of your MediaAccess Gateway, you might consider to disable the wireless access point permanently. This allows you to further reduce the power consumption. To turn the wireless interface: Off, press the Wi-Fi button until its LED is off.

  • Page 55: Sharing Content

    6 SHARING CONTENT 6 Sharing content Introduction The MediaAccess Gateway allows you to share content stored on a USB storage device with other users on your network or even access this shared content from the Internet. Features The MediaAccess Gateway supports USB 2.0 ...
  • Page 56 6 SHARING CONTENT Configuration All servers are enabled by default. The only thing that you need to do is to plug your memory stick or external hard disk in (one of) the USB port(s) of your MediaAccess Gateway. Use a USB hub to connect up to five USB storage devices to the MediaAccess Gateway. However, make sure to use a self-powered USB hub! Do not remove your USB storage device without stopping it first, otherwise data might be lost! For more information, see...

  • Page 57: The Mediaaccess Gateway Network File Server

    Proceed as follows: 1 Open Windows Explorer. 2 In the address bar, type two backslashes followed by the server name that you provided (default: \\Technicolor). If you did not provide a server name, type \\192.168.1.253. If you made changes to the DHCP settings, the IP address may also have changed. For more information, see “Getting the IP address of your USB storage device”...
  • Page 58 2 The Connect To Server window appears. In the Server Address box, type smb://<server name>, where <server name> is the server name you provided (default: smb://Technicolor). If you did not provide a server name, type smb://192.168.1.253. If you made changes to the DHCP settings, the IP address may also have changed. For more information, see “Getting the IP address of your USB storage device”...
  • Page 59 6 SHARING CONTENT 3 The following window appears: Select Guest and click Connect. 4 If prompted, select the partition that you want to open and click OK: 5 The selected partition is now mounted and is shown on your desktop. DMS-CTC-20130613-0011 v1.0...

  • Page 60: The Mediaaccess Gateway Upnp Av Media Server

    6 SHARING CONTENT 6.2 The MediaAccess Gateway UPnP AV media server Introduction Your MediaAccess Gateway has a built-in DLNA-certified UPnP AV media server. This section describes how to use and configure this media server. UPnP AV UPnP AV (AV stands for Audio and Video) is a protocol especially designed to share media files on your local network. DLNA-certified The Digital Living Network Alliance (DLNA) is an organisation that imposes requirements to ensure the interoperatability of your media devices and standardize the communication between them.

  • Page 61: Configuring The Upnp Av Media Server

    6 SHARING CONTENT 6.2.1 Configuring the UPnP AV media server Introduction This section helps you to set up the MediaAccess Gateway UPnP AV media server Enabling/disabling the UPnP AV media server Proceed as follows: 1 Browse to the MediaAccess Gateway GUI. For more information, see “Accessing the MediaAccess Gateway GUI”...

  • Page 62: Using The Upnp Av Media Server

    On your UPnP AV renderer, the MediaAccess Gateway’s UPnP AV media server will be listed as Technicolor TGXXX. Below you can find a screenshot taken on an Android smartphone with a UPnP AV capable app.
  • Page 63 6 SHARING CONTENT 2 The Network window appears: Under Media Devices you will find the MediaAccess Gateway’s UPnP AV media server (displayed as Technicolor TGXXX). 3 Double-click the MediaAccess Gateway’s UPnP AV media server to access your media files. 4 Windows Media Player starts up.

  • Page 64: The Mediaaccess Gateway Ftp Server

    6 SHARING CONTENT 6.3 The MediaAccess Gateway FTP server Introduction The MediaAccess Gateway allows you to access your shared content by FTP. This can be useful if you want to be able to access your shared content from the Internet. Via FTP you can download and upload all types of files both from your local network and the Internet.

  • Page 65: Additional Configuration

    6 SHARING CONTENT Result The Shared folder and its subfolders are now accessible using FTP, automatically other folders are not. If you are connected to the Internet, the link to the FTP server is displayed under FTP Server: On the MediaAccess Gateway network, you can also access the FTP server using its local address (192.168.1.253). Additional configuration Because most service providers use dynamic IP addresses, the IP address of your Internet connection may change frequently.

  • Page 66: Working With Managed Partitions

    6 SHARING CONTENT 6.4 Working with managed partitions Managed Partition If you select your drive or partition as managed partition, users only have access to the following folders: Media  Shared  All other folders are hidden from any user. These hidden folders are still on the USB storage device, but you can not access them anymore.
  • Page 67 6 SHARING CONTENT 4 Under List of connected disks, click the radio button next to the partition you want to configure as Managed Partition. 5 Click Apply. Result The MediaAccess Gateway creates following folders: Media:  Use this folder to share your media files with others users on your network. You can store your media files in following subfolders: ...

  • Page 68: Safely Removing Your Usb Storage Device

    6 SHARING CONTENT 6.5 Safely removing your USB storage device Introduction If you just unplug your USB storage device from the MediaAccess Gateway you may loose your data. To avoid this you must first stop your USB storage device. Stopping your USB storage device Proceed as follows 1 Browse to the MediaAccess Gateway...

  • Page 69: Network Services

    7 NETWORK SERVICES 7 Network Services In this chapter In this chapter we will take a closer look at following features: Topic Page 7.1 UPnP 7.2 Assigning services (HTTP, FTP,...) to a computer 7.3 Dynamic DNS 7.4 Network time server Feature availability Some features may not be available on your MediaAccess Gateway.

  • Page 70: Upnp

    7 NETWORK SERVICES 7.1 UPnP Introduction UPnP is designed to automate the installation and configuration of a home network as much as possible. This means that UPnP-capable devices can join and leave a network without any effort of a network administrator. Supported Operating Systems The following operating systems support UPnP: Windows 8...

  • Page 71: Accessing Your Mediaaccess Gateway Via Upnp

    If you computer runs Windows 8, Windows 7 or Vista: 1 Open Windows Explorer and then click Network. 2 The Network window appears: 3 Right-click your MediaAccess Gateway (displayed as Technicolor TGXXX) and click View device web page. 4 The MediaAccess Gateway GUI appears.

  • Page 72: Managing Your Internet Connection Via Upnp

    If you computer runs Windows 8, Windows 7 or Windows Vista: 1 Open Windows Explorer and then click Network. 2 The Network window appears: 3 Right-click your MediaAccess Gateway (displayed as Technicolor TGXXX). 4 If you are currently:  Connected to the Internet, click Disable to disconnect from the Internet.
  • Page 73 7 NETWORK SERVICES Disabling this feature To prevent that users can connect or disconnect your Internet connection you can enable Extended Security on the MediaAccess Gateway. This feature is enabled by default. For more information, see “7.1.3 Configuring UPnP on the MediaAccess Gateway” on page DMS-CTC-20130613-0011 v1.0...

  • Page 74: Configuring Upnp On The Mediaaccess Gateway

    7 NETWORK SERVICES 7.1.3 Configuring UPnP on the MediaAccess Gateway Introduction On the MediaAccess Gateway GUI you can: Enable/Disable UPnP.  Enable/Disable Extended Security.  Enable/Disable UPnP Proceed as follows: 1 Browse to the MediaAccess Gateway GUI. For more information, see “Accessing the MediaAccess Gateway GUI”...

  • Page 75: Installing Upnp On Windows Xp

    7 NETWORK SERVICES 7.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: 1 In the Start menu, click (Settings >) Control Panel. 2 The Control Panel window appears.
  • Page 76 7 NETWORK SERVICES 2 Select (Settings >) Control Panel > Add or Remove Programs. 3 In the Add or Remove Programs window, click Add/Remove Windows Components. 4 The Windows Components Wizard appears: Select Networking Services in the Components list and click Details. 5 The Networking Services window appears: Select Internet Gateway Device Discovery and Control Client and click OK.

  • Page 77: Assigning Services (Http, Ftp

    7 NETWORK SERVICES 7.2 Assigning services (HTTP, FTP,...) to a computer Introduction The MediaAccess Gateway is designed to allow you to use one Internet connection for all devices that are connected to your local network. This means that all your local devices share one public IP address as if only one local host would be connected to the Internet.
  • Page 78 7 NETWORK SERVICES For example, when you start a UPnP-enabled application on your computer, it will automatically create the necessary port mappings on this computer and on the MediaAccess Gateway. For more information on UPnP, see “7.1 UPnP” on page Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the MediaAccess Gateway that if it receives a request for a specific game or application, it needs to forward these messages to one specific computer.

  • Page 79: Dynamic Dns

    7 NETWORK SERVICES 7.3 Dynamic DNS Introduction The dynamic DNS service allows you to assign a dynamic DNS host name (for example mywebpage.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.
  • Page 80 7 NETWORK SERVICES Tips You can add multiple dynamic DNS hosts on your connection.  You can add dynamic DNS hosts on multiple interfaces.  DMS-CTC-20130613-0011 v1.0...

  • Page 81: Network Time Server

    7 NETWORK SERVICES 7.4 Network time server Introduction A Network Time Server is a server that makes sure that the time settings of your MediaAccess Gateway are perfectly synchronized with the official time. This time will be used for features like: Access Control ...
  • Page 82 7 NETWORK SERVICES  Summer Time: Select Summer Time if you want the clock to follow daylight saving time.  In the Time Server box, type the address of the time server of your choice (for example: pool.ntp.org). You can define up to five time servers.

  • Page 83: Internet Security

    8 INTERNET SECURITY 8 Internet security Overview The MediaAccess Gateway offers various options to secure your network and network connection: Topic Page 8.1 Parental Control 8.2 Firewall 8.3 Access Control 8.4 Wireless Time Control DMS-CTC-20130613-0011 v1.0...

  • Page 84: Parental Control

    8 INTERNET SECURITY 8.1 Parental Control Introduction The MediaAccess Gateway allows you to deny access to specific websites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering With address-based filtering (or URL-filtering) you can block websites based on their address (for example www.porn.com).
  • Page 85 8 INTERNET SECURITY Option 1: content-based filter (combined with the address-based filter) If you want to use the content-based filtering: 1 Browse to the MediaAccess Gateway GUI. For more information, see “Accessing the MediaAccess Gateway GUI” on page 2 On the Toolbox menu, click Parental Control. 3 On the Navigation bar, click Configure.

  • Page 86: Configuring Content-Based Filtering

    8 INTERNET SECURITY 8.1.1 Configuring content-based filtering Requirements Content-based filtering must be activated on your MediaAccess Gateway. For more information, see “Activating content-based filtering” on page Accessing the configuration page Proceed as follows: 1 Browse to the MediaAccess Gateway GUI. For more information, see “Accessing the MediaAccess Gateway GUI”...

  • Page 87: Adding Rules For Address-Based Filtering

    8 INTERNET SECURITY 8.1.2 Adding rules for address-based filtering Introduction Address-based filtering has a higher priority than content-based filtering. This means that when you are blocking a specific category, you can still access a specific site if you allow it in the address-based filter. Example If you block content from the Finance / Investment category and allow access to netbanking.mybank.com, netbanking.mybank.com will still be accessible.
  • Page 88 8 INTERNET SECURITY 5 Click Redirect in the Action list. 6 Type the URL of the website you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box. 7 Click Add. Redirect all websites Proceed as follows: 1 Browse to the MediaAccess Gateway GUI.

  • Page 89: Firewall

    8 INTERNET SECURITY 8.2 Firewall Introduction The MediaAccess Gateway comes with an integrated firewall that helps you protect your network from attacks from the Internet. This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs. Predefined security levels The MediaAccess Gateway has a number of predefined security levels.
  • Page 90 8 INTERNET SECURITY  The Source Interface and IP Address (range). Use Any as IP address in case all traffic for the interface should be parsed. Or you can type a User-defined IP address (range). The Destination Interface and IP Address (range) ...

  • Page 91: Access Control

    8 INTERNET SECURITY 8.3 Access Control Introduction Access Control allows you to create access schedules for Internet access. By default, all devices have constant access to the Internet. Access Control allows you to create exceptions on this rule by adding an access schedule for specific devices. You can define two schedules for each device: One schedule for weekdays (Monday until Friday) ...
  • Page 92 8 INTERNET SECURITY 5 The Device Access Editor page appears. Select the hours for which you want to allow Internet access. For example, if you select 06 this means that access is allowed from 6:00 until 6:59. 6 Click Apply. The schedule is now active.

  • Page 93: Wireless Time Control

    8 INTERNET SECURITY 8.4 Wireless Time Control Introduction Wireless Time Control allows you to restrict wireless access to one or two sessions. This means that your wireless devices will not be able to connect to the Internet (or your local network) outside these time frames. Depending on the software version used by your service provider, this feature may not be available on your MediaAccess Gateway.
  • Page 94 8 INTERNET SECURITY DMS-CTC-20130613-0011 v1.0...

  • Page 95: Support

    9 SUPPORT 9 Support Introduction This chapter suggests solutions for issues that you may encounter while installing, configuring or using your MediaAccess Gateway. If the suggestions do not resolve the problem, contact your service provider. Topics This chapter describes the following topics: Topic Page 9.1 General MediaAccess Gateway troubleshooting...

  • Page 96: General Mediaaccess Gateway Troubleshooting

    9 SUPPORT 9.1 General MediaAccess Gateway troubleshooting None of the LEDs light up (MediaAccess Gateway does not work) Make sure that: The MediaAccess Gateway is plugged into a power socket outlet.  You are using the correct power supply for your MediaAccess Gateway device. ...

  • Page 97: Ethernet Connection Troubleshooting

    9 SUPPORT 9.2 Ethernet connection troubleshooting Ethernet LED does not light up Make sure that: The Ethernet cable is correctly connected to the Ethernet port on your MediaAccess Gateway and your computer.  You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors. ...

  • Page 98: Wireless Connection Troubleshooting

    9 SUPPORT 9.3 Wireless connection troubleshooting The MediaAccess Gateway does not appear in your wireless client’s access point list Make sure that the MediaAccess Gateway access point is enabled and that the network name is broadcasted.  a Browse to the MediaAccess Gateway GUI.
  • Page 99 9 SUPPORT Can not connect via WPS If you are having trouble connecting your wireless client via WPS, try to configure it manually. For more information, see “4.2 Connecting your wireless client without WPS” on page DMS-CTC-20130613-0011 v1.0...

  • Page 100: Content Sharing Troubleshooting

    9 SUPPORT 9.4 Content sharing troubleshooting Getting the IP address of your USB storage device The MediaAccess Gateway always uses the highest available address in your DHCP pool. When using the default settings this should be 192.168.1.253. You can check the IP address as follows: 1 Browse to the MediaAccess Gateway GUI.

  • Page 101: Reset To Factory Defaults

    9 SUPPORT 9.5 Reset to factory defaults Resetting your MediaAccess Gateway If at some point you can no longer connect to the MediaAccess Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults. A reset to factory default settings deletes all configuration changes you made.
  • Page 102 9 SUPPORT DMS-CTC-20130613-0011 v1.0...
  • Page 104 TECHNICOLOR WORLDWIDE HEADQUARTERS 1, rue Jeanne d’ A rc 92443 Issy-les-Moulineaux France Copyright 2013 Technicolor. All rights reserved. www.technicolor.com All tradenames referenced are service marks, trademarks, or registered trademarks of their respective companies. Specifications subject to change without notice. DMS-CTC-20130613-0011 v1.0...