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Regency Atmosphere Collection Gi27LE Owners & Installation Manual

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MODELS: Gi27LE-NG
Warning
Fire or explosion Hazard
failure to follow safety warnings exactly could result in serious
injury, death, or property damage.
- Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Tested by:
Certified to/Certifié pour : ANSI Z21.88-2019
920-767
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
Regency ® Gi27LE
Gas Insert
Natural Gas
CSA 2.33-2019
CSA 2.17-2017
Gi27LE-LP
Propane
Installer: Please complete the details on the back cover and
leave this manual with the homeowner.
Homeowner: Please keep these instructions for future
reference.
Owners &
Installation Manual
www.regency-fire.com
08.21.24

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Summary of Contents for Regency Atmosphere Collection Gi27LE

  • Page 1 Regency ® Gi27LE Owners & Installation Manual Gas Insert www.regency-fire.com MODELS: Gi27LE-NG Natural Gas Gi27LE-LP Propane Warning Fire or explosion Hazard failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.
  • Page 2 The Regency gas insert series of handcrafted appliances is designed to provide you with all the warmth and charm of a fireplace at the flick of a switch. The Gi27LE is approved by Intertek for safety and efficiency. As it also bears Regency’s mark, it promises economy, comfort, and security for many trouble-free years to come.
  • Page 3: Table Of Contents

    table of contents Dimensions Birch & Oak & Driftwood Log Set Installation (Part #550-930, 550-931 & 550-934) ................38 Screen Removal ................43 Unit Dimensions ................4 Faceplate Dimensions ..............5 Glass Door Removal ..............44 Faceplate/Finishing Trim Installation ..........45 Owner’s Information Backing Plate Installation .............
  • Page 4: Unit Dimensions

    dimensions Unit Dimensions Note: Gas Located on right side of appliance and electrical located on the left hand side of appliance. Letter Description Dimensions Dimensions Letter Description Dimensions Dimensions (inches) (mm) (inches) (mm) Width 28" 660 mm Gas Inlet Front Depth 8"...
  • Page 5: Faceplate Dimensions

    dimensions Faceplate Dimensions Three-Sided Flush Faceplate Flush Faceplate w/ Traditional Surround Finishing Trim Flush Faceplate w/ Flush Faceplate w/ Traditional Surround Finishing Trim Traditional Surround Finishing Trim Four-Sided Flush Faceplate 4-Sided Flush Faceplate 4-Sided Flush Faceplate 4-Sided Flush Faceplate 4-Sided Flush Faceplate 4-Sided Flush Faceplate 4-Sided Flush Faceplate Regular Faceplate w/Premium Surround...
  • Page 6: Owner's Information

    Copy of Safety Label A copy of the label that accompanies each Gi27LE gas insert is below. Regency units are constantly improving. Check the safety Duplicate Serial number/Copie No de série Gi27LE Serial Label label on the unit and if it is different from the copy provided DO NOT REMOVE THIS LABEL / Listed: VENTED GAS FIREPLACE HEATER/FOYER AU GAZ À...
  • Page 7: Gas Installation Checklist

    This general checklist does not contain all pertinent installation details or specifics and does not supersede the guidelines in this manual. Your Regency dealer/installer should use it in conjunction with manual instructions. Please follow all local codes and jurisdictions in authority.
  • Page 8 REGENCY GAS INSTALLATION CHECKLIST Is the shut-off valve installed and easily accessible to the customer? Finishing If applicable, is only noncombustible material installed in the noncombustible areas? Do clearances meet installation and manual requirements? Do the mantels and/or projections comply with the installation manual?
  • Page 9: Know Your Appliance

    owner's information Know Your Appliance LETTER DESCRIPTION MORE INFO ON PAGE SCREEN ON/OFF SWITCH 10, 57 GLASS DOOR REMOTE SYNC SWITCH IFC BOARD BATTERY BACKUP HOLDER VALVE STEPPER MOTOR 33, 56 GAS SHUT-OFF VALVE AIR SHUTTER ADJUSTMENT CABLE OPTIONAL WIFI DONGLE 54-55 Gi27LE Direct Vent Gas Insert |...
  • Page 10: Important Message

    owner's information Important Message Specifications WARNING: FAILURE TO INSTALL THIS SAVE THESE INSTRUCTIONS APPLIANCE CORRECTLY WILL VOID At pressures over 1/2 psig, the pipe to the unit YOUR WARRANTY AND MAY CAUSE must be disconnected. The Gi27LE gas insert must be installed in A SERIOUS HOUSE FIRE.
  • Page 11: Lighting Procedure

    owner's information Lighting Procedure IMPORTANT: The remote control system supplied with this appliance must Note: The first try for ignition will last approximately 60 seconds. If there is no be used for lighting with the ON/OFF key on the hand held transmitter. Prior to operating this appliance, please read the remote control operat- flame ignition (rectification) the board will stop sparking for approximately ing instructions (packaged with remote control) to understand how to...
  • Page 12: Temperature Indication Display

    owner's information Temperature indication Display Remote-Flame Control With the system in the "OFF" position, press the Thermostat Key and the The Proflame has six (6) flame levels. With the system on, and the flame Mode Key at the same time. Look at the LCD screen on the transmitter level at the maximum in the appliance, pressing the Down Arrow Key to verify that a C or F is visible to the right of the room temperature once will reduce the flame height by one step until the flame is turned off.
  • Page 13 owner's information Smart Thermostat (Transmitter Operation) Remote dimmer control (Light) The auxiliary function controls the AUX power outlet by the dimmable light control. To activate this function use the Mode Key (Fig. 1) to index The Smart Thermostat function adjusts the flame height in accordance to the AUX icon (Fig.
  • Page 14: Continuous Pilot/Intermittent Pilot (Cpi/Ipi) Selection

    owner's information Continuous Pilot/Intermittent Pilot (CPI/IPI) Key Lock selection This function will lock the keys to avoid unsupervised operation. To activate this function, press the MODE and UP Keys at the same Note: Power vent models do not have a Continuous time (fig.
  • Page 15: Proflame Ii Remote Control Operating Instructions

    owner's information Proflame II Remote Control Operating Instructions IMPORTANT:The Proflame Transmitter 2 is an integrated part of the TECHNICAL DATA Proflame 2 System, which consists of these elements: REMOTE CONTROL • Proflame 2 Transmitter, to be used in conjunction with: •...
  • Page 16: Remote/Receiver Coding

    Remote / Receiver Coding The remote control is coded at the factory. REMOTE If for what ever reason , the remote SYNC requires to be recoded follow steps below. BUTTON To code the receiver to the hand-held remote, follow the procedure below. 1.
  • Page 17: Copy Fo Lighting Plate Instructions

    owner's information Copy of Lighting Plate Instructions FOR YOUR SAFETY READ BEFORE LIGHTING POUR VOTRE SÉCURITÉ – À LIRE AVANT LA MISE EN MARCHE WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
  • Page 18: Installer's Information

    installer's information Gas Pressure Testing Factory-Built (Metal) General Safety Information Wood-Burning Fireplace 1. The appliance installation must conform with During gas testing at pressures equal-to-or-less- Requirements local codes, or in the absence of local codes, than 1/2 psig. (3.45 kPa), the appliance’s manual with CSA B149.1 (in Canada) or the National shut off valve must be closed to isolate it from the Any parts that are removed must be removed...
  • Page 19: Installation Checklist

    Installation Checklist Minimum Fireplace Dimensions Before installing the vent system, ensure that the The minimum fireplace clearances & dimensions for the Regency gas insert are shown in the following damper plate is open and secure to prevent it from diagram: falling and crushing the liner.
  • Page 20: Minimum Fireplace Opening Sizes With Varying Faceplate/Backing Plate Options

    installation Minimum Fireplace Opening Sizes with Varying Faceplate/Backing Plate Options Dimensions Minimum Install Minimum Install Minimum Install Minimum Rear Taper Depth Faceplate Width Height Depth Width Regular Faceplate 27" (686 mm) 18" (457 mm) 15" (381 mm) 17-1/2" (445 mm) 1-5/8"...
  • Page 21: Minimum Clearances To Combustibles

    installation Minimum Clearances to Combustibles The clearances listed below are minimum distances unless otherwise stated. A major cause of fires is failure to maintain required clearances (airspace) to combustible materials. It is of the greatest importance that this decorative gas appliance is installed only in accordance with these instructions.
  • Page 22: 2-1/2" Mantel Deflector

    installation Mantel Clearances Without Mantel Deflector Mantel Clearances with 2-1/2" Mantel Deflector 30" 30" 28" 28" 26" 26" 24" 24" 22" 22" 20" 20" 18" 18" 16" 16" 14" 14" 12" 12" 10" 10" 8" 8" 6" 6" Mantel 4" 4"...
  • Page 23: Using Steel Studs And Concrete Board Over Masonry Brick Fireplace

    installation Using Steel Studs and Concrete Board Over Masonry Brick Fireplace The masonry front brick facing can be removed and replaced with non-combustible materials such as steel studs and concrete board/dura rock/micor board as per diagram 1, only if safe to do so. Steel stud may also be placed in front of the masonry brick if left in place. This is the preferred method depending on the condition of the masonry brick fireplace.
  • Page 24: Leveling Legs Adjustment

    installation Leveling Legs Adjustment The leveling of the appliance must be done prior to hooking up gas line and vent system. 1. The leveling bolts can be installed with bolts from above or below 4. The front leveling bolts can be accessed from the front of the insert, on (preferred method) to level the appliance.
  • Page 25: Gas Connection

    installation Gas Connection Only people licensed to work with gas piping may make the gas connections to this appliance. 1. If the appliance is installed into an existing chimney system, thoroughly clean the masonry or factory-built fireplace. 2. The appliance has an opening on the right side of the control compartment.
  • Page 26: Restrictor Adjustment

    installation Restrictor Adjustment Tools needed • Phillips screwdriver Gently lift the screen assembly up and out. Refer to the Screen Removal section. Remove the glass door. Refer to the Glass Door Removal section. Refer to the vent chart to determine the restrictor setting. Locate the restrictor plates and screws (arrows below indicate location of screws).
  • Page 27: Alternate Approved Vertical Terminations Caps/Adaptor

    installation Alternate Approved Vertical Termination Caps/Adaptor Alternate Approved Caps 46DVA-VCH Vertical High Wind Cap 46DVA-GK 3" Co-linear Adaptor with flashing Note: Both Air Inlet/Exhaust Liners would need to be purchased separately as they are not included with this option. 46DVA-CL33 Co-Linear Kit w/Flex Note : The 46DVA-CL33 includes high wind cap,flashing &...
  • Page 28: Vertical Venting/Restrictor Settings For Simpson Dura-Vent Termination Caps

    installation Vertical Venting/Restrictor Settings for Simpson Dura-Vent Termination Caps When installed with: 46DVA-CL33 or 46DVA-GK + 46DVA-VCH + 3" FPI Flex (Exhaust/Air Intake) NG and LP Setting 3 4” (102 mm) open Setting 2 5-1/2” (140 mm) open Minimum requirement 13 ft.
  • Page 29: Vertical Venting/Restrictor Settings For Fpi Co-Linear Dv Vertical Termination Cap & Flashing (946-529)

    installation Vertical Venting/Restrictor Settings for FPI Co-Linear DV Vertical Termination Cap & Flashing (946-529) Flex Pipe 3” x 2” NG and LP Setting 3 4" (102 mm) open 6" open Setting 2 5-1/2" (140 mm) open Setting 1 3-1/2" (89 mm) open 4"...
  • Page 30: Vertical Ventin/Restrictor Settings For Fpi Co-Linear Dv Vertical Termination Cap & Flashing (946-529) Enclosed

    installation Vertical Venting/Restrictor Settings for FPI Co-Linear DV Vertical Termination Cap & Flashing (946-529) Enclosed IMPORTANT: NG and LP Vent cap clearances to Sides and Top must be followed. See next page for important clearance requirements when termination cap is enclosed above and on 2 sides. Not approved for use with either the 46DVA-CL33 or Original Masonry Chimney 46DVA-GK + 46DVA-VCH Termination Caps/Adaptor...
  • Page 31: Vertical Venting/Clearance Requirements For Fpi Co-Linear Dv Vertical Termination Cap & Flashing (946-529) Enclosed

    installation Vertical Venting/Clearance Requirements for FPI Co-Linear DV Vertical Termination Cap & Flashing (946-529) Enclosed When installed with 46DVA-CL33 or 46DVA-GK + 46DVA-VCH + 3" FPI Flex (Exhaust/Air Intake), the clearances below do not apply, all noted caps must be free and clear of obstructions on all sides.
  • Page 32: Flue Collar Installation/Removal

    installation Flue Collar Installation/Removal 1. Detach the flue collar from the unit by removing the screws and sliding 4. The tabs on the insert will seal the flue collar against the intake inlet the plate backward. and exhaust outlet. Secure with the two screws removed in step 1. Connector plate screws Diagram 1...
  • Page 33: Ng System Data

    Min. Supply Pressure 11" WC (2.74 kPa) Low Setting Man. 6.4" WC (0.39 kPa) Note: If you have an incorrect flame pattern, Pressure contact your Regency dealer for ® Max. Manifold Pressure 10" WC (2.49 kPa) further instructions. Orifice Size...
  • Page 34: Air Shutter Adjustment

    • *Carbon will be produced if the air shutter is closed too much. • Aeration adjustment should only be performed by an authorized Regency installer at the time of installation or service. • Any damage due to carboning resulting from improperly setting the aeration controls is NOT covered under warranty.
  • Page 35: Gas Shut Off Procedure

    installation Gas Shut Off Procedure Slide the shut-off arm out. Slide shut-off arm back in. Turn gas valve to desired position. If needed, use a flathead screw- driver to turn valve. CLOSED OPEN Alternatively, rotate the knob to turn it into a handle for more lever- age.
  • Page 36: Conversion From Natural Gas To Propane

    Gi27LE LP Conversion installation Conversion Kit # 550-969 from NG to LPG Conversion from Natural Gas to Propane for Gi27LE using SIT 885 NOVA Gas Valve THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !! Loosen the 2 screws securing the burner to 11. Remove the burner orifice with a 3/8"...
  • Page 37 Gi27LE LP Conversion installation 15. Remove regulator from gas valve and discard 2 Pressure regulator screws A (T20 or slot), Pressure Regulator B, Spring and Diaphragm C. Ensure the rubber gasket, which is prefitted as part of the new regulator, is properly positioned. Install the new Pressure Regulator using the 2x M4 x .7 screws supplied. Tighten the screws to 25lb-in. In the event that the screw threads are cross threaded or stripped, replace the valve assembly. Also reconnect new cable from pressure regulator motor disconnected in step 16. Reverse steps 13 to 2. 17. Attach the "This unit has been converted to LPG" label near or on top of the serial decal. 18. Replace the yellow "Natural Gas" label with the red "LPG" label. 19. Adjust the aeration settings - see the "Air Shutter Adjustment" section in themanual. 20. Start the appliance (see the "Lighting Instructions" section in the manual). Ensure that pilot and burner ignition are completed...
  • Page 38: Birch & Oak & Driftwood Log Set Installation (Part #550-930, 550-931 & 550-934)

    installation Gi27 Brick / Glass Panel & Log Set Installation Birch & Oak & Driftwood Log Set Installation (Part #550-930, 550-931 & 550-934) This instruction sheet will be for all the brick panel, black glass panels and log set options. Read the instructions below carefully and refer to the images.
  • Page 39 Gi27 Brick / Glass Panel & Log Set Installation installation 2a. Using a Phillips head screwdriver, remove screws securing 3. Install the rear log #1 and rear brick panel/rear glass panel burner to the mount. as shown. The brick & glass panels are not required as this is optional.
  • Page 40 Gi27 Brick / Glass Panel & Log Set Installation installation 6. Install Ember Log #3, #4, and #5 at the front of the fireplace. 4. Reinstall and secure both the burner and the aeration cap Make sure that they are centered and no gaps in between removed in step 2a &...
  • Page 41 Gi27 Brick / Glass Panel & Log Set Installation installation 8. Install Log #7, the Right Log onto the burner. 11. Completed installation of log set. NOTE: Shown without optional brick or glass panels in place. LOG #7 9. Install Log #8, the Left Log onto the burner. 12.
  • Page 42 Gi27 Brick / Glass Panel & Log Set Installation installation 13. Disperse black embers pieces on the glass and on all three of the front black ember panels (Logs #3, #4 and #5). 14. Complete the full installation of the logs and media. NOTE: Shown without optional brick panels in place.
  • Page 43: Screen Removal

    installation Screen Removal 1. Gently lift screen assembly out. 2. Place screen assembly where it will not be scratched or broken. Gi27LE Direct Vent Gas Insert |...
  • Page 44: Glass Door Removal

    installation Glass Door Removal 1. Locate and remove the four forward-facing Phillips head screws in the locations shown. 2. Lift glass door up and out. 3. Place glass door in a safe place where it will not be scratched or broken. | Gi27LE Direct Vent Gas Insert...
  • Page 45: Faceplate/Finishing Trim Installation

    311-913 Faceplate Flush 4-Sided Black installation 311-914 Finishing Trim 3-Sided Black Gi29 Faceplate/Finishing Trim Installation 311-915 Finishing Trim 4-Sided Black Faceplate/Finishing Trim Installation (Part # 311-910, 311-912, 311-913, 311-914, 311-915) 3. Fasten the four screws on both sides to attach the faceplate/finish- These instructions are for use with the following products: 1.
  • Page 46: Backing Plate Installation

    installation Gi27 Backing Plate Installation (Part # 550-936, 550-937, 550-938) Backing Plate Installation These instructions are for use with the following products: 4. Remove the four screws supplied with the faceplate/finishing trim. Part # Description 5. Position the faceplate. If installing a premium surround, refer to 550-936 Backing Plate 3-Sided Oversized Black "Premium Surround Installation".
  • Page 47 Gi27 Backing Plate Installation installation (Part # 550-936, 550-937, 550-938) 8. Pull the backing plate as far forward as possible against the face- plate, then retighten the screws on both sides. 9. Install the compact screen. 10. Ensure the screen is centered with the faceplate by shifting the screen left or right.
  • Page 48: Mantel Deflector Installation

    installation Gi29 Mantel Deflector Installation (Part #311-940) Mantel Deflector Installation 1. Fasten the two screws provided from the back to attach the mantel 3. Install the compact screen. deflector. 2. Mantel deflector installed. | Gi27LE Direct Vent Gas Insert...
  • Page 49: Premium Faceplate Surround Installation

    installation Gi25/Gi27 Premium Faceplate Surround Installation Premium Faceplate Surround Installation 1. Gently slide the faceplate surround on from the top. 3. Lift the faceplate and faceplate surround up from the top edge and refer to "Faceplate / Finishing Trim Installation". 2.
  • Page 50: Traditional Faceplate Surround Install (Part #550-927, 550-928)

    installation Gi25/Gi27 Traditional Faceplate Surround Installation Traditional Faceplate Surround Installation (Part #550-927, 550-928) 1. Slide the corner clips in on either end. 5. Gently slide the traditional surround on from the top. 6. Insert and tighten the rear screws (x5). Traditional surround 2.
  • Page 51: Hearth Trim Installation - Trimming To Height (Part #262-941)

    installation Gi29 Hearth Trim Installation (Part # 311-941 ) Hearth Trim Installation - Trimming to Height (Part #262-941) TRIMMING TO HEIGHT 1. Remove the lower section of hearth trim by pulling evenly from both 3. Slide the lower section back into the clips on the rear of the upper sides. section. 2. If using a grinder (recommended): trim the lower section to height referring to the installation table for the amount to remove. Installation Table Required install height Height to cut off lower section 6” (Max) None 5 1/2” 1/2”...
  • Page 52: Hearth Trim Installation - Mounting Hearth Trim

    installation Gi29 Hearth Trim Installation (Part # 311-941 ) Hearth Trim Installation - Mounting Hearth Trim MOUNTING HEARTH TRIM 1. Loosely attach the hearth trim using the slots in the unit's base and 2b. With premium surround: slide the hearth trim as far back as pos- the included screw. sible (careful not to scratch it) and tighten the screws. Note: Gi25 has 4 screws. 2a. Without premium surround: slide the hearth trim as far forward as possible (careful not to scratch it) and tighten the screws. 920-483 12.17.21 | Gi27LE Direct Vent Gas Insert...
  • Page 53: Supplied Remote Control

    installation Supplied Remote Control Proflame II With Optional Wall Thermostat Instructions Use the FPI remote control kit supplied with this unit. Use of other systems may void your warranty. Wall thermostat with flame on/off & no fan/ no remote The remote control kit comes with a handheld 1.
  • Page 54: Wifi Dongle Installation

    installation WIFI Dongle Installation Atmosphere Gas Inserts 4. Locate the dongle connection (X0A). See diagram 4. Caution: The gas supply shall be shut off to the appliance & 120 Volt AC power must be disconnected, before proceeding with the WIFI Kit WI-FI PORT (X0A) Installation.
  • Page 55 installation 6. Push the IFC back in place. 8. Reverse steps 3-1. Note: Ensure when sliding the IFC tray back into position that the wires do not come into contact with the firebox base or fan/blower motor. 9. Gas supply can be turned back on & 120 Volt Ac power may be reconnected. 10.
  • Page 56: Wiring Diagram

    installation Wiring Diagram This heater does not require a 120 V A.C. supply for operation. In case of a power failure, the burner switch and the remote control/thermostat will continue to operate. However, a 120 V A.C. power supply is needed for the fan/blower operation. •...
  • Page 57: Operation

    operating instructions Operating Instructions Lighting Procedure Automatic Convection Fan Operation Before operating this appliance, proceed through The remote control system supplied with this the following checklist. appliance has an ON/OFF key on the hand The fan operates automatically once turned on. held transmitter.
  • Page 58: Normal Operating Sounds Of Gas Appliances

    If you have an incorrect flame pattern, contact controls. Wiring errors can your Regency dealer for further instructions. ® Burner Tray: cause improper and dangerous The burner tray is positioned under the burner operation.
  • Page 59: Door Glass

    If you break the door glass, purchase a replacement 2. Remove the termination cap and shine a flash- from an authorized Regency dealer and follow our light down the vent. Remove any bird nests or step-by-step instructions for replacement.
  • Page 60: Fan Replacement

    maintenance Fan Replacement • To access the side and rear panels, disconnect the gas and venting (see the venting and flue installation sections in this manual for steps). You cannot access the blower from the front of the appliance. 1. Shut the power off. 2.
  • Page 61: Valve Replacement

    maintenance Valve Replacement Before you begin: • Shut off the gas supply to the unit. • Disconnect all electrical supply to the unit. • Remove door, see glass door removal section for instructions. Always let the appliance cool to room temperature before servicing. When the glass is cold and the appliance is lit, condensation may fog the glass.
  • Page 62 maintenance 6. The gas flex line can also be disconnected. 9. Pull the IFC out to a position that the Motor and Pilot Wires are accessible. Disconnect the wires from the IFC. DISCONNECT VALVE WIRES 7. Remove the 2 Phillips screws securing the Wire Cover and place in a safe area.
  • Page 63: Light Bulb Replacement

    maintenance Light Bulb Replacement 1. Remove screen, glass door, logs and any other media, log grate, and lower panel (if installed). 2. Remove ten (10) screws from light assembly cover in the locations shown below. 3. Lift the light assembly cover out of the way. 4.
  • Page 64: Gas Maintenance - Recommended Annual Routine

    Gas Maintenance maintenance Gas Maintenance - Recommended Annual Routine Recommended Annual Routine Maintenance for Gas Fireplaces, Stoves and Inserts In order for your Regency appliance to continue to provide comfort to your home periodic maintenance must be performed to ensure it is operating at peak efficiency. The items in the list should be checked by a licensed gas service technician during the annual service check. Your unit may require more frequent maintenance checks if you notice any changes in how it operates. Operational changes to look for can include, but are not limited to, extended start up time, increased fan noise, residue/carbon build up, white build up on the glass/firebox, increased operating noise etc. Should any of these or other conditions arise, discontinue use and schedule a service check with your local licensed gas technician. The list below shows items your licensed service technician will need to check and service at least annually. Clean Inspect Check • Glass • Pilot assembly • Voltage on thermocouple/thermopile (mil- • Interior bricks / panels • Burner livolt models) •...
  • Page 65: Parts - Main Assembly

    parts list Parts - Main Assembly Gi27LE Direct Vent Gas Insert |...
  • Page 66 parts list Parts - Main Assembly ITEM PART # DESCRIPTION ITEM PART # DESCRIPTION 550-574/P Valve Assembly - NG 262-041 Pressure Relief Gasket 550-576/P Valve Assembly - LP 904-529 Allen Key 5/32 Long 911-084 Valve NG 885 SIT IPI 0.885.001 656-039 Burner Orifice Mount Gasket 911-085...
  • Page 67: Faceplates/Accessories

    parts list Faceplates/Accessories ITEM PART # DESCRIPTION ITEM PART # DESCRIPTION 550-936 Backing Plate Oversized 550-940 Mantel Deflector 550-937 Backing Plate Custom 3-Sided* 262-941 Adjustable Hearth Trim 550-938 Backing Plate Custom 4-Sided* 550-934 Oak Log Set 262-096 Bracket Backing Plate 550-931 Birch Log Set 550-920...
  • Page 68: Warranty

    warranty Indoor Gas Product Warranty Limited Lifetime Warranty FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products US, Inc. (for US customers) (collectively referred to herein as “FPI”) extends this Limited Lifetime Warranty to the original purchaser of this Appliance provided the product remains in the original place of installation.
  • Page 69 warranty Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI’s option through an accredited distributor, dealer or pre-approved and assigned agent; provided that the defective part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may, at its discretion, fully discharge all of its obligations under warranty by refunding the verified purchase price of the product to the original purchaser.
  • Page 70 warranty Exclusions: This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance or improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or glass gasketing, batteries, color fading, carbon/sooting of the log sets due to use and does not cover lava rock, platinum/glowing embers, vermiculite.
  • Page 71 Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form at http://www.regency-fire.com/Customer-Care/Warranty-Registration.aspx...
  • Page 72: Warranty Registration Card

    Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
  • Page 73 warranty Gi27LE Direct Vent Gas Insert |...
  • Page 74 By recycling your used appliances, you divert waste from your local landfills and help the environment. You also reduce the need for raw materials to manufacture new products. Contact your local municipality for appliance recycling services, local recycling programs, or appliance removal services to ensure your Regency appliance components, and packaging are properly recycled.
  • Page 76 Dealer Name & Address: __________________________________________________________________ ______________________________________________________________________________________ Installer: ______________________________________________________________________________ Phone #: ______________________________________________________________________________ Date Installed: __________________________________________________________________________ Serial #:_______________________________________________________________________________ Printed in Canada Regency and Regency Horizon are trademarks of FPI Fireplace Products International Ltd. ® © Copyright 2024, FPI Fireplace Products International Ltd. All rights reserved.