Hard Drive; Internet Access - Compaq Presario,Presario 5730 Quick Start Manual

Symptom
Computer seems to be locked
up.
Hard drive fault protection error
message is displayed.
Symptom
Cannot connect to the Internet.
Cannot automatically launch
Internet programmes.
Internet takes too long to
download Web sites.
6-10 N S H ?
EED OME ELP

Hard Drive

Problem
Programme in use has
stopped responding to
commands.
Part of hard drive has
potential to fail or could
already have failed.

Internet Access

Problem
Internet Service
Provider (ISP) account
is not set up properly.
Modem is not set up
properly.
Web browser is not set
up properly.
You must log in to your
ISP before some
programmes will start.
Modem is not set up
properly.
Solution
Attempt a normal Windows shutdown. If this
fails, press the Power button for four or more
seconds to turn off the power. To restart your
computer, press the Power button again.
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.
Solution
Verify Internet settings or contact your ISP for
assistance.
Reconnect the modem, verifying the following
connections: telephone line to telephone (for
external phone sets) and telephone line to wall
jack (from computer to wall).
Verify that the Web browser is installed and set
up to work with your ISP.
Log in to your ISP and launch the desired
programme.
Verify that the correct modem speed and COM
port are selected:
1. Click Start then click Control Panel. The
Control Panel window is displayed.
2. Click Printers and Other Hardware.
3. Under the Control Panel icons, click Phone
and Modem Options.
4. Select the Modems tab then click the
Properties button.
5. Under Device status, verify the modem is
working properly.
6. Under Device usage, verify the modem is
enabled.
7. If there are further problems, click the
Troubleshoot button and follow the
on-screen instructions.
M P —G S
Y RESARIO ETTING TARTED