Mitel 6940 User Training
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Mitel 6940 User Training

Mitel 6940 User Training

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Mitel 6940
IP Phone
User Training

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Summary of Contents for Mitel 6940

  • Page 1 Mitel 6940 IP Phone User Training...

  • Page 2: Phone Features

    Phone Features ▶ Large 7-inch touchscreen color display ▶ Touchscreen keyboard MobileLink mobile device integration ▶ Crystal clear HD audio ▶ ▶ Mobile phone charging point ▶ Embedded Bluetooth 4.0 96 programmable personal keys ▶ 6 Context sensitive soft keys ▶...

  • Page 3: Phone Description

    Phone Description...

  • Page 4: Home Screen

    Home Screen The Home screen displays the date and time along with the last dialed number. It is the default screen displayed when the phone is in an idle state.

  • Page 5: Making And Answering Calls

    Making & Answering Calls Making a Call Lift the handset OR Press Dial the Extension number OR Dial 1 + area code + telephone number for external calls. Answering a Call Lift the handset OR Press , and begin speaking.

  • Page 6: Call Screen

    Call Screen When on an active call, all the essential information regarding the call is displayed on screen, including the caller’s avatar/picture, name or number, and call duration timer. The softkeys also change allowing you access to more call handling features including transfer, add user (conference calling) and End Call.

  • Page 7: Using The Hold Button

    Using the Hold Button Hold Place a Call on Hold Button Press (Pause Button) icon flashes on the applicable line key Replace the handset if necessary. The hold function is used when you need to put a call on hold for Call on Hold yourself, not another user.

  • Page 8: Transferring A Call

    Transferring a Call Transfer Softkey Transfer a Call (Unannounced) Transfer a Call (Announced) 1. Press the Transfer Softkey 1. Press the Transfer Softkey (the active call is placed on hold) (the active call is placed on hold) 2. Dial the extension number. 2.
  • Page 9 Transferring a Call Directly to Voicemail To Transfer a Call Directly into a Users Voicemail Box 1. Press the Voicemail Button (the active call is placed on hold) Voicemail 2. Dial the extension number. Button 3. Hang Up...

  • Page 10: Conference Calling

    Conference Calling 1. Ensure you are on active call with one of the Add User Softkey parties with whom you wish to create a conference. 2. Press the Add User softkey. (The active call is placed on hold.) 3. Enter the extension number OR outside phone number.
  • Page 11 Mute & Redial Muting Press the key while on an active call to mute the microphone for your handset, headset, or speaker. Mute Button Press the key again to unmute the audio. Redialing Press the Redial softkey once or the Redial Button twice to call the last dialed number as displayed on the Home screen or...

  • Page 12: Changing Ringtones

    Changing Ringtones There are a total of 20 (10 modern and 10 classic) distinct ring tones available for selection. Two different ring tones can be configured for incoming calls from internal extension and external numbers. 1. Press the (Settings) key on the phone to enter the Static Settings menu.

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