TRENDnet TPL-402E User Manual page 27

Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for
the following lengths of time from the date of purchase.
TPL-402E / TPL-402E2K – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the
right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to
the customer. The repair/replacement unit's warranty continues from the original date of purchase. All products
that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned.
TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer con-
tained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any
unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unau-
thorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was
subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a
copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material
Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service sup-
port for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number
marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for
safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees.
Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, du-
ty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE
CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S OPTION, REPAIR OR REPLACE. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE
ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR
ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER
HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION
OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE