Siemens VersiCharge ERK Operating Manual
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Siemens VersiCharge ERK Operating Manual

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Summary of Contents for Siemens VersiCharge ERK

  • Page 1 VersiCharge www.siemens.com/versicharge...
  • Page 2 Introduction Safety information Description VersiCharge AC Wallbox Operation Operating Manual ERK Faults Operating Manual Appendix List of abbreviations Valid as of revision 04.03.02 06/2024 A5E51549688-AE...

  • Page 3: Legal Information

    Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.

  • Page 4: Table Of Contents

    Table of contents Introduction............................Purpose of this documentation..................Conventions........................Open-source software....................... Safety information..........................General safety information....................Safety during operation....................Description............................Structure of the Wallbox....................Identification of the device ERK..................10 Display..........................Operation............................13 Safety instructions during the charging process..............13 Operation prior to firmware version 2.135................
  • Page 5 Table of contents Appendix............................Variants available for order....................Retrieving measured values....................32 Transparency software...................... 40 Quality documentation..................... 43 Technical specifications....................List of abbreviations........................... 46 Abbreviations........................46 Index..............................47 VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...

  • Page 6: Introduction

    Siemens accepts no liability for the use of the open-source software over and above the intended program sequence, or for any faults caused by modifications to the software. More information on the Open Source software is available on the Internet (https://support.industry.siemens.com/cs/gb/en/view/109798470).

  • Page 7: Safety Information

    Safety information General safety information This section contains important and generally valid information for preventing accidents or property damage that may occur during operation and use of the charging station. Read this section carefully and follow the safety regulations. This will minimize safety risks. The instructions in the documentation do not replace statutory safety instructions.

  • Page 8: Safety During Operation

    Safety information 2.2 Safety during operation Safety during operation Observe the following points when operating the Wallbox, as well as the applicable regional standards and regulations. Failure to follow safety instructions may result in hazardous situations that could cause death or serious injury. Electrical hazards The Wallbox operates with a supply voltage of 3-phase 400 V AC.

  • Page 9: Description

    Description Structure of the Wallbox The following figure shows the structure of the Wallbox from the front and the rear. ① User interface ② Meter display ③ Nameplate ④ Charging socket or cable variant ⑤ Cable Figure 3-1  Structure of the Wallbox VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...

  • Page 10: Identification Of The Device Erk

    Description 3.2 Identification of the device ERK Identification of the device ERK Nameplate The nameplate is located on the outside of the Wallbox and provides information on the device ID, serial number, metrology ID, national prototype test certificate, data matrix code (contains serial number) and the most important connection data.

  • Page 11: Article Number

    Description 3.2 Identification of the device ERK ⑭ Observe the operating instructions ⑮ Encrypted data matrix code ⑯ Revision number (XX.YY.ZZ) • XX = Hardware • YY = Firmware • ZZ = M0 software Production date (YYMMDD) Figure 3-2  Nameplate Article number The article number has the following structure: ①...

  • Page 12: Display

    Description 3.3 Display Display The description of the BSM-ZD display is shown below: ① Public key data matrix code contains the public key. ② Charge quantity is set to "zero" at the start of a charging process and shows the charge quant­ ity in kWh.

  • Page 13: Operation

    Operation Safety instructions during the charging process DANGER Risk of electric shock and fire Touching live parts may cause electric shock or even death. Defective connectors or cables may cause fire. • Do not kink or squeeze the charging cable. Do not draw the charging cable over sharp edges or hot surfaces.

  • Page 14: Operation Prior To Firmware Version 2.135

    Operation 4.2 Operation prior to firmware version 2.135 Different models The charging process is described for the charging socket version with Type 2 charging port. The procedure is largely identical for the following version. • Fixed charging cables type 2 The following deviations may occur during the sequence: •...

  • Page 15: Hmi Functions

    The Wallbox is connected to the router, but the WiFi connection is weak. yellow Boost the Wi-Fi signal. Read the note about changing the SSID and password in the operating instructions (https://support.industry.siemens.com/cs/ww/de/view/109823276/en) VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 16 The Wallbox is waiting for the connection to the Internet service provider (ISP) or green router. Status LED WiFi lit The Wallbox is trying to connect to Siemens Device Management. blue WiFi status LED lit The Wallbox is ready for operation (with successful connection and registration in...

  • Page 17: Status Led

    Operation 4.2 Operation prior to firmware version 2.135 4.2.2.2 Status LED LED display Description Wallbox status Status LED does • The vehicle is not charging. not light up • Charging pauses (e.g. due to load management) • The vehicle pauses the charging. •...
  • Page 18 Operation 4.2 Operation prior to firmware version 2.135 1. Check if the required charging point is ready for operation: – The status LED Power must light up. – If the RFID function is active, the first LED of the status LED lights up blue. 2.

  • Page 19: Operation After Firmware Version 2.135

    Operation 4.3 Operation after firmware version 2.135 Operation after firmware version 2.135 4.3.1 Status indicators ① Status LED Connectivity ② Status LED Authentication ③ Status LED (multifunction display for charging status/error states) ④ Touch button ⑤ Status LED Error ⑥ Status LED Charging active ⑦...

  • Page 20: Hmi Functions

    • Press the touch button to switch the RFID function on or off. You can find more information in the Operating instructions (https://support.industry.siemens.com/cs/ww/de/view/109823276/en). • After the restart, press the touch button for 15 seconds to reset the Wallbox to factory settings. For more information, refer to the section Resetting the Wallbox to factory settings (Page 31).

  • Page 21: Status Led

    Operation 4.3 Operation after firmware version 2.135 4.3.2.2 Status LED LED display Description Status of the Wallbox Green color The Wallbox is ready for operation. Status LED lit Color blue Charging in progress. Status LED ascending Color blue Charging has been ended or stopped by the electric Status LED lit vehicle.
  • Page 22 Operation 4.3 Operation after firmware version 2.135 LED display Description Status of the Wallbox Color yellow Note: The electric vehicle is not ready for charging. Status LED pulsates User interaction is required (authentication or plugging of charging cable). Color yellow The authentication process is running and the Wallbox is Status LED ascending waiting for charging to start.

  • Page 23: Charging The Vehicle

    In this mode, you can switch the RFID function on or off LED are lit and add or remove RFID cards. You can find more information in the operating instruc­ tions (https://support.industry.siemens. com/cs/ww/de/view/109823276/en). Green and purple color Uncommissioned Mode Three LEDs light up...

  • Page 24: Stopping The Charging Process

    Operation 4.4 Stopping the charging process 1. Check if the required charging point is ready for operation: – The status LED lights up green. – If the RFID function is active, the status LED Authentication lights up. 2. Authenticate yourself on the Wallbox. –...

  • Page 25: Uncommissioned Mode

    To perform commissioning, follow the instructions in the Operating instructions (https://support.industry.siemens.com/cs/ww/de/view/109823276/en) section. Note that the following functions are not available in this mode: • Connection with Siemens backend system • Connection with OCPP backend • Connection and control via network, smartphones, and digital terminals •...

  • Page 26: Faults

    Repeating commissioning / logoff from Siemens Device Management If this is necessary, follow these steps: 1. With the device switched on, delete the link of the Wallbox to the Siemens Device Management – Via the Sifinity Go App under Charging stations > Select serial number > Uncouple charging station or –...

  • Page 27: General Troubleshooting Guide

    Status LED Wi-Fi LED flashes blue (only prior to firmware version 2.128) 1. The Wallbox is connected to the Internet and is waiting to connect to the Siemens Cloud. 2. Please note that the Wallbox can be connected via OCPP.
  • Page 28 The charging cable is damaged. 1. Switch off the Wallbox. 2. Open a service ticket on the Internet (https://www.siemens.com/global/en/products/energy/emobility/services/emobility- customer-service.html). The Wallbox cable winder or the stele is damaged or broken 1. Switch off the Wallbox. 2. Put the Wallbox aside.

  • Page 29: Troubleshooting Guide For Technical Support

    3. Assign the LED combination to the corresponding combination in the "Status LED Display" column in the following table. 4. Perform the necessary actions to determine or correct the charger behavior. 5. If the error persists, call Technical Support (https://www.siemens.com/global/en/products/energy/emobility/services/emobility- customer-service.html) and provide the error number. Status LED Display Fault...
  • Page 30 Faults 5.3 Troubleshooting Guide for Technical Support ① Fault LED 1 ② Fault LED 2 ③ Fault LED 3 ④ Fault LED 4 ⑤ Status LED - Error Figure 5-1  Visual HMI Elements VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...

  • Page 31: Resetting The Wallbox To Factory Settings (Firmware Version 2.135 Or Higher)

    NOTE Remove the Wallbox from Siemens Device Management before performing a factory reset. Resetting to factory settings with a touch button After the restart (switching the power supply off and on), you have 30 minutes to reset the...

  • Page 32: A Appendix

    Has.To.Be as an example. NOTE Make sure that the backend used is integrated with VersiCharge. For this, read the information included with the product or provided on the Internet (https://siemens.com/versicharge). VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 33 Appendix A.2 Retrieving measured values Login to the provider 1. Open an Internet browser 2. Enter https://certifications.htb.solutions/ in the address line. 3. Click "Enter" 4. Sign in with your credentials Figure A-1  Login VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...

  • Page 34: Charging Stations

    Appendix A.2 Retrieving measured values Charging stations 1. Select the tab Dashboard 2. Click DETAILS in the field Ladestationen Figure A-2  Charging stations VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 35 Appendix A.2 Retrieving measured values Charging column Click on the data field for the corresponding charging column. Figure A-3  Charging column VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 36 Appendix A.2 Retrieving measured values Charging processes Click the arrow next to DETAILS in the field Ladevorgänge. Figure A-4  Charging processes VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 37 Appendix A.2 Retrieving measured values Selecting the charging process Select the charging process and click on the right of the appropriate field. Figure A-5  Charging process VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 38 Appendix A.2 Retrieving measured values Signed measured values Click the Signierte Messwerte tab. Figure A-6  Signed measured values VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 39 Appendix A.2 Retrieving measured values Downloading the measured values Click on the arrow to download the signed measured values of the charging process. Figure A-7  Download Result The file with the signed measured values in *.xml format, the selected charge process, is stored locally on your device.

  • Page 40: Transparency Software

    Appendix A.3 Transparency software Transparency software Installation and setup of the Transparency software To install and commission the application, proceed as follows: 1. Download the transparency software version 1.1.0 (https://www.safe- ev.de/de/transparenzsoftware.php) or 1.2.0 to your computer. 2. Extract this file into any folder. 3.
  • Page 41 Appendix A.3 Transparency software Notes on operating the Transparency software 1. Open the installed application. 2. Select the tab "Datei - Öffnen". 3. Select the previously loaded measured value file (*.xml) with Öffnen. 4. The data value set content of the transaction and the public key are displayed unchecked. 5.

  • Page 42: Additional Information

    Appendix A.3 Transparency software Additional information In the - Details - tab, the relevant charging station metadata are displayed. Figure A-9  Transparency software More information VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...

  • Page 43: Quality Documentation

    The declaration of conformity is kept available for the competent authorities at: Siemens AG Smart Infrastructure eMobility Siemenspromenade 10 91058 Erlangen, Germany These files are also available for download on the Siemens Industry Online Support (https://support.industry.siemens.com/cs/de/en/view/109794281) pages, under "Declaration of Conformity". VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...

  • Page 44: Technical Specifications

    Appendix A.5 Technical specifications Technical specifications Performance features and options Designation VersiCharge AC Wallbox ERK Charging mode according to IEC 61851-1 Mode 3 Connection to vehicle according to IEC 62196-2 8EM1310-..H..-…. : Type 2 charging socket 8EM1310-..J..-…. : Permanently connected charging cable (7 Electrical data Connection voltage 8EM1310-3...: 3~ 230/400 V AC (-20% to +15%), 50 Hz ±...
  • Page 45 Appendix A.5 Technical specifications Designation VersiCharge AC Wallbox ERK Max. installation altitude 2000 m above sea level Degree of protection (IP) according to IEC 60529 8EM1310-..H..-..: IP 54 8EM1310-..J..-..: IP 54 Degree of impact resistance according to EN 62262 IK 10 Communication and authentication Interfaces •...

  • Page 46: List Of Abbreviations

    List of abbreviations Abbreviations Alternating current Alternating current Access Point Name Gateway access point Direct current Direct current DGUV Deutsche Gesetzliche Unfallversicherung German statutory accident insurance Electrostatic Discharge Electrostatic discharge Frequently Asked Questions Frequently asked questions Fehlerstromschutzschalter Residual current circuit breaker International Electronical Commission International standardization commission under private law...

  • Page 47: Index

    Index CE marking, 43 EC Declaration of Conformity, 43 Fault, 26 Overview of variants, 32 VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 06/2024, A5E51549688-AE...
  • Page 48 More information https://www.siemens.com/emobility Siemens Aktiengesellschaft Smart Infrastructure eMobility Siemenspromenade 10 91058 Erlangen, Germany...

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