Siemens VersiCharge ERK Operating Manual
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Siemens VersiCharge ERK Operating Manual

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Summary of Contents for Siemens VersiCharge ERK

  • Page 2 VersiCharge AC Wallbox Operating Manual ERK Introduction Safety information Description SICHARGE Operation VersiCharge Wallbox - ERK VersiCharge AC Wallbox Faults Operating Manual ERK Appendix Operating Manual List of abbreviations Valid as of revision 04.03.02 02/2022 A5E51549688-AA...

  • Page 3: Legal Information

    Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.

  • Page 4: Table Of Contents

    Table of contents Introduction ............................4 Purpose of this documentation .................... 4 Conventions ........................4 Open-source software ......................5 Safety information ..........................6 General safety information ....................6 Safety during operation and charging .................. 7 Description ............................. 8 Structure of the Wallbox ...................... 8 Identification of the device ERK ....................

  • Page 5: Introduction

    Introduction Purpose of this documentation This operating manual contains the information required for installing, commissioning, and operating the VersiCharge AC Wallbox ERK. The operating manual contains information on proper use of the Wallbox. WARNING Personal injury and damage to property when the information is not observed Failure to comply with the information in these operating instructions may result in the following: •...

  • Page 6: Open-Source Software

    Siemens accepts no liability for the use of the open-source software over and above the intended program sequence, or for any faults caused by modifications to the software.

  • Page 7: Safety Information

    Safety information General safety information This section contains important and generally valid information for preventing accidents or property damage that may occur during operation and use of the charging station. Read this section carefully and follow the safety regulations. This will minimize safety risks. The instructions in the documentation do not replace statutory safety instructions.

  • Page 8: Safety During Operation And Charging

    Safety information 2.2 Safety during operation and charging Safety during operation and charging The following description warns of additional hazards that must be taken into account when operating the charging station. Act according to the specified operating instructions and observe the applicable regional standards and regulations. Failure to follow safety instructions may result in hazardous situations that could cause death or serious injury.

  • Page 9: Description

    Description Structure of the Wallbox The following figure shows the structure of the Wallbox from the front and the rear. ① User interface ② Meter display ③ Nameplate ④ Charging socket or cable variant ⑤ Cable Figure 3-1 Structure VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...

  • Page 10: Identification Of The Device Erk

    Description 3.2 Identification of the device ERK Identification of the device ERK Nameplate The nameplate is located on the outside of the Wallbox and provides information on the device ID, serial number, metrology ID, national prototype test certificate, data matrix code (contains serial number) and the most important connection data.

  • Page 11: Article Number

    Description 3.2 Identification of the device ERK Information on the nameplate will help service and support with troubleshooting and procuring matching spare parts. For this reason, do not remove the nameplate. Make sure that the information is legible. Article number The article number has the following structure: ①...

  • Page 12: User Interface Structure

    Description 3.3 User interface structure User interface structure ① Wi-Fi status ② Remote control ③ Front panel locked ④ Bluetooth status (not used) ⑤ Multifunction display for charging status / RFID / time delay / error conditions ⑥ Touch button ⑦...

  • Page 13: Display

    Description 3.4 Display Display The description of the BSM-ZD display is shown below: ① Public key data matrix code contains the public key. ② Charge quantity is set to "zero" at the start of a charging process and shows the charge quantity in kWh.

  • Page 14: Operation

    Operation Status displays Display Table 4- 1 Display Description Action Wallbox is ready for operation Lights up white Vehicle connected Lights up white Charging in progress Lights up white After switch-on, the charger will go Connect PC or mobile device for commissioning to Access Point mode Flashes white VersiCharge AC Wallbox Operating Manual ERK...
  • Page 15 Lights up orange Charger is connected to router. Strong Wi-Fi. Lights up green Attempting to connect to Siemens Device Management Flashes blue Ready for operation (with success- ful connection and registration in Siemens Device Management)
  • Page 16 Operation 4.1 Status displays Display Description Action Access blocked Unlock via RFID/OCPP/Modbus Lights up blue 2 h delay Wait until charging process starts. Flashes white 4 h delay Wait until charging process starts. Flashes white VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 17 Operation 4.1 Status displays Display Description Action 6 h delay Wait until charging process starts. Flashes white 8 h delay Wait until charging process starts. Flashes white Press the Touch button for 5 sec- Power presetting is set to the maximum for the charging onds for maximum charging power process.

  • Page 18: Charging

    Operation 4.2 Charging Charging Safety instructions during the charging process DANGER Risk of electric shock and fire Touching live parts may cause electric shock or even death. Defective connectors or cables may cause fire. • Do not kink or squeeze the charging cable. Do not draw the charging cable over sharp edges or hot surfaces.

  • Page 19: Different Models

    Operation 4.2 Charging Different models The charging process is described for the socket version with type 2 charging port. The procedure is largely identical for the following version. • Fixed charging cables type 2 The following deviations may occur during the sequence: •...
  • Page 20 Operation 4.2 Charging Completing the charging You or the electric vehicle can stop charging at any time. Note Option: Permanently installed charging cables After charging, place the permanently installed charging cable in the holder provided. Cables that are not stowed may cause the following hazards: •...

  • Page 21: Faults

    Repeating commissioning / logoff from Siemens Device Management If this is necessary, follow these steps: 1. With the device switched on, delete the link of the Wallbox to the Siemens Device Management – in the VersiCharge app under Account > My Charger > Deregister Charger or –...
  • Page 22 Faults 5.2 Error messages Faults The symbols, their meaning and solutions are described in the three columns. Table 5- 1 Fault messages Display Description Solution Ground fault (DC fault) The device is in a fault state. Eliminate the fault and then push the touch button to reset. Lights up white Some kind of fault has oc- Turn the supply voltage off and on again.
  • Page 23 Faults 5.2 Error messages Display Description Solution Fault has occurred Error code: 003. Notify Technical Support Flashes red Fault has occurred Error code: 004. Notify Technical Support Flashes red Fault has occurred Error code: 005. Notify Technical Support Flashes red VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 24 Faults 5.2 Error messages Display Description Solution Fault has occurred Error code: 006. Notify Technical Support Flashes red Fault has occurred Error code: 007. Notify Technical Support Flashes red Fault has occurred Error code: 008. Notify Technical Support Flashes red VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 25 Faults 5.2 Error messages Display Description Solution Fault has occurred Error code: 009. Notify Technical Support Flashes red Fault has occurred Error code: 010. Notify Technical Support Flashes red Fault has occurred Error code: 011. Notify Technical Support Flashes red Note Some faults are not caused by the Wallbox, but by compatibility to the electric vehicle or by settings activated in the electric vehicle.

  • Page 26: Integration Troubleshooting Guide

    Faults 5.3 Integration Troubleshooting Guide Integration Troubleshooting Guide Follow the steps below to clear/fix the charger behavior: 1. Determine the status of the wallbox (power connected, vehicle connected or charging). 2. Observe the HMI and the LED lights. Assign the LED display to the corresponding LED display column.
  • Page 27 Faults 5.3 Integration Troubleshooting Guide A White star indicates a flashing LED ① Turn the device off and on again (OFF, ON) ② The sensitive switch can be pressed once to clear all unrecoverable errors when the interlock LED is off. If an error persists, call technical support and create a case.
  • Page 28 Faults 5.3 Integration Troubleshooting Guide ① Status LED - Power ON ② Status LED - Vehicle connected ③ Status LED charging active ④ Status LED - Error ⑤ WI-FI LED ⑥ Bluetooth LED ⑦ Time delay LED - 2 h., cold restart ⑧...

  • Page 29: Appendix

    Has.To.Be as an example. Note Make sure that the backend used is integrated with VersiCharge. For this, read the information included with the product or provided on the Internet (https://siemens.com/versicharge). VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 30 Appendix A.2 Retrieving measured values Login to the provider 1. Open an Internet browser 2. Enter https://certifications.htb.solutions/ in the address line. 3. Click "Enter" 4. Sign in with your credentials Figure A-1 Login VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...

  • Page 31: Charging Stations

    Appendix A.2 Retrieving measured values Charging stations 1. Select the tab Dashboard 2. Click DETAILS in the field Ladestationen Figure A-2 Charging stations VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 32 Appendix A.2 Retrieving measured values Charging column Click on the data field for the corresponding charging column. Figure A-3 Charging column VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 33 Appendix A.2 Retrieving measured values Charging processes Click the arrow next to DETAILS in the field Ladevorgänge. Figure A-4 Charging processes VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 34 Appendix A.2 Retrieving measured values Selecting the charging process Select the charging process and click on the right of the appropriate field. Figure A-5 Charging process VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 35 Appendix A.2 Retrieving measured values Signed measured values Click the Signierte Messwerte tab. Figure A-6 Signed measured values VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 36 Appendix A.2 Retrieving measured values Downloading the measured values Click on the arrow to download the signed measured values of the charging process. Figure A-7 Download Result The file with the signed measured values in *.xml format, the selected charge process, is stored locally on your device.

  • Page 37: Transparency Software

    Appendix A.3 Transparency software Transparency software Installation and setup of the Transparency software To install and commission the application, proceed as follows: 1. Download the transparency software version 1.1.0 (https://transparenz.software/) or 1.2.0 to your computer. 2. Extract this file into any folder. 3.
  • Page 38 Appendix A.3 Transparency software 5. Select the single value display in the left-hand column of the user interface. When this selection is made, the signature is checked directly by the transparency software 6. The software indicates that the check was successful with a green checkmark Figure A-8 Open/check the transparency software data record You will see charging loading data decrypted with the public key.

  • Page 39: Additional Information

    Appendix A.3 Transparency software Additional information In the - Details - tab, the relevant charging station metadata are displayed. Figure A-9 Transparency software More information VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...
  • Page 40 Appendix A.3 Transparency software Raw data In the - Raw data - tab, the raw data of the charging process are displayed in OCMF format. Figure A-10 Transparency software Raw data VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...

  • Page 41: Quality Documentation

    The declaration of conformity is kept available for the competent authorities at: Siemens AG Smart Infrastructure eMobility Schuhstrasse 60, 91052 Erlangen, Germany These files are also available for download on the Siemens Industry Online Support (https://support.industry.siemens.com/cs/de/en/view/109794281) pages, under "Declaration of Conformity". VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...

  • Page 42: Technical Specifications

    Appendix A.5 Technical specifications Technical specifications Performance features and options Designation VersiCharge AC Wallbox IEC Charging mode according to IEC 61851-1 Mode 3 Connection to vehicle according to IEC 62196-2 8EM1310-..H..-…. : Socket Type 2 8EM1310-..J..-…. : Permanently connected charging cable (7 m) Electrical data Connection voltage...
  • Page 43 Appendix A.5 Technical specifications Designation VersiCharge AC Wallbox IEC Communication and authentication Interfaces Ethernet, WiFi (Dual-Band), RS-485 Parent types 8EM1310-….-3... additionally GSM, 4G, LTE Communication protocols OCPP 1.6J Modbus RTU Modbus TCP Parent/Child Up to 9 child types per parent SIM card (recommended data volume) 250 MB / month RFID acc.

  • Page 44: List Of Abbreviations

    List of abbreviations Abbreviations Alternating current Alternating current Access Point Name Gateway access point Direct current Direct current DGUV Deutsche Gesetzliche Unfallversicherung German statutory accident insurance Electrostatic Discharge Electrostatic discharge Frequently Asked Questions Frequently asked questions Fehlerstromschutzschalter Residual current circuit breaker International Electronical Commission International standardization commission under private law...

  • Page 45: Index

    Index CE marking, 40 Charging process, 17 EC Declaration of Conformity, 40 Error code, 20 Fault, 20 Fault messages, 20 Messages, 20 Operational messages, 13 Overview of variants, 28 Status displays, 13 VersiCharge AC Wallbox Operating Manual ERK Operating Manual, 02/2022, A5E51549688-AA...

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