General Program Problems; A Program Crashes; A Program Stops Responding; A Solid Blue Screen Appears - Dell Inspiron 2600 Owner's Manual

HINT: Software usually
includes installation
instructions in its
documentation or on a
floppy disk or CD.
64
So l vi n g Pro b l em s
C
O N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R
settings are correct and that the network is functioning.

General Program Problems

A program crashes

S
E E T H E S O F T W A R E D O C U M E N T A T I O N
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.

A program stops responding

E
N D T H E P R O G R A M
Simultaneously press
1
Click the Applications tab, and then select the program that is no longer
2
responding.
Click the End Task button.
3

A solid blue screen appears

T
U R N T H E C O M P U T E R O F F
keystroke or a proper shutdown (see page 37), press the power button until the
computer turns off. Press the power button again to restart the computer. The
solid blue screen appears because you were not able to perform a proper
®
Windows shutdown. ScanDisk automatically runs during the start-up process.
Follow the instructions on the screen.

Error messages appear

R " E M
E V I E W R R O R E S S A G E S
appropriate action. See the software documentation.
— Verify that your network
— Many software manufacturers
.
— If the computer does not respond to a
" — Look up the message and take the