Dell Inspiron 2600 Owner's Manual
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Dell Inspiron 2600 Owner's Manual

Dell Inspiron 2600 Owner's Manual

Dell inspiron 2600: owners manual
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Download this manual See also: User Manual, Setup Manual
Dell™ Inspiron™ 2600 and 2650
Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 2600

  • Page 1 Dell™ Inspiron™ 2600 and 2650 Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Windows are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

  • Page 3: Table Of Contents

    Contents CAUTION: Safety Instructions ....General ......Power .
  • Page 4 Using the Keyboard and Touchpad ....Dell™ AccessDirect™ Buttons ....
  • Page 5 Video and Display Problems ....If the display is blank ..... . If the display is difficult to read .
  • Page 6 ..... Returning a Hard Drive to Dell ....
  • Page 7 ..... Dell Technical Support Policy (U.S. Only) ... . .
  • Page 8 Contents...

  • Page 9: Caution: Safety Instructions

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.

  • Page 10: Power

    Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

  • Page 11: Battery

    Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 12: Air Travel

    • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.

  • Page 13: When Using Your Computer

    When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.

  • Page 14: Ergonomic Computing Habits

    To access the Tell Me How, see page 50. This portable computer is not designed for continuous operation as office equipment. For extended use in an office, Dell recommends that you connect an external monitor and an external keyboard.

  • Page 15: Protecting Against Electrostatic Discharge

    Dell computer documentation. The coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, the procedure must be performed by an authorized service technician.
  • Page 16 When Using Yo ur Computer...

  • Page 17: Setting Up And Using Your Computer

    S E C T I O N 1 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r A Tour of Your Computer Setting Up a Printer Transferring Information to a New Computer Setting Up a Home and Office Network...

  • Page 18: A Tour Of Your Computer

    A Tour of Your Computer Front View Setting Up and Using Yo ur Computer...
  • Page 19 — Press this button to launch support and E L L C C E S S I R E C T U T T O N educational resources that Dell has installed on your computer. Setting Up and Using Yo ur Comput er...
  • Page 20 — The green lights located above the keyboard E Y B O A R D T A T U S I G H T S indicate the following: Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled —...
  • Page 21 E V I C E T A T U S I G H T S Turns on when you turn on the computer or flashes when the computer is in standby mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while light is flashing.

  • Page 22: Left Side View

    — Press the power button to turn on the computer or to enter O W E R U T T O N standby mode. NOTICE: To avoid losing data, turn off your computer by performing a Windows shutdown (see page 37) rather than by pressing the power button. If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds).
  • Page 23 E T W O R K O N N E C T O R NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. HINT: The network connector is slightly Connects the computer to a network.

  • Page 24: Right Side View

    Right Side View 1 security cable slot 2 fixed optical drive — Lets you attach a commercially available antitheft E C U R I T Y A B L E L O T device to the computer. For more information, see the instructions included with the device.

  • Page 25: Back View

    Back View NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the computer before you disconnect an external device. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Doing so can damage the computer or cause a fire.
  • Page 26 USB C O N N E C T O R S Connects USB devices, such as a mouse, keyboard, or printer. PS / 2 C O N N E C T O R HINT: You can use the integrated keyboard and Connects PS/2-compatible devices, such as a mouse, an external keyboard at keyboard, or external numeric keypad.
  • Page 27 NOTICE: When you disconnect the AC adapter from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. — The computer uses an internal fan to create airflow through the E N T S vents, which prevents the computer from overheating.

  • Page 28: Bottom View

    Bottom View battery lock battery release latch battery memory module cover — Secures the battery. A T T E R Y O C K — Press a release latch to remove the battery. A T T E R Y E L E A S E A T C H —...

  • Page 29: Setting Up A Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...

  • Page 30: Connecting A Usb Printer

    parallel connector on computer connector on printer screws (2) clips (2) parallel printer cable notches (2) Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary. See the documentation that came with your printer.

  • Page 31: Transferring Information To A New Computer

    USB connector on computer USB connector on printer USB printer cable Transferring Information to a New Computer Windows XP provides a Files and Settings Transfer Wizard to move data such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another. First you collect the data from the source computer, and then you import the data to the new computer.

  • Page 32: Setting Up A Home And Office Network

    On the Which computer is this? screen, select New Computer, and then click Next. Follow the instructions on the screen. Setting Up a Home and Office Network Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

  • Page 33: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an AOL or MSN connection: Save and close any open files, and exit any open programs. ® Double-click the MSN Explorer or AOL icon on the Windows desktop. Follow the instructions on the screen to complete the setup. If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: Save and close any open files, and exit any open programs.

  • Page 34: Copying Cds

    Copying CDs This section applies only to computers that have a CD- or DVD-recording HINT: Ensure that you follow all copyright laws device. when you create CDs. The information in this section is based on the Roxio Easy CD Creator Basic documentation that came with your computer.

  • Page 35: Using Easy Cd Creator Basic

    Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for instructions on how to use the program, information about different recording techniques, and CD media limitations. The Easy CD Creator Basic documentation is located in ® ® the Microsoft Windows XP Help and Support Center (see page 50).

  • Page 36: How To Copy A Cd

    CDs from a CD drive to a CD-RW drive. check for available software patches at the Click the Start button, point to All Programs→ Roxio Easy CD Dell Support website at Creator, and then click Project Selector. support.dell.com and if necessary, the Roxio The Select a Project window appears.

  • Page 37: Turning On Your Computer

    Insert a blank CD into the CD-RW drive and close the tray. HINT: You must use CD-R discs to burn music The recording starts automatically. CDs that you want to play in regular stereos. After the recording completes, click OK. CD-RW discs do not play in most home or car Turning On Your Computer...

  • Page 38: Logging Off

    Logging Off Windows XP allows multiple users to access a single computer with their own settings. Each user can enter a password to restrict access to their settings and files, and each user can log off without turning off the computer.

  • Page 39: Using The Keyboard And Touchpad

    Using the Keyboard and Touchpad Dell™ AccessDirect™ Buttons Press this button to launch a frequently used program, such as support and educational tools or your default Internet browser. Setting Up and Using Yo ur Comput er...

  • Page 40: Numeric Keypad

    Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external HINT: When you connect an external PS/2 keyboard. Each key on the keypad has multiple functions. The keypad keyboard or PS/2 keypad numbers and symbols are marked in blue on the right of the keypad keys. to the computer, the integrated keypad is •...

  • Page 41: Keyboard Shortcuts

    Keyboard Shortcuts System Functions Opens the Task Manager window Enables and disables the numeric keypad Enables and disables the scroll lock Display Functions Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously.

  • Page 42: Touch Pad

    Speaker Functions Increases the volume of the integrated speakers and external speakers, if attached Decreases the volume of the integrated speakers and external speakers, if attached Enables and disables the integrated speakers and external speakers, if attached ® ® Microsoft Windows Logo Key Functions Minimizes all open windows...
  • Page 43 • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap down-up-down on the touch pad.

  • Page 44: Power Protection Devices

    In the Mouse Properties window, click the Touch tab (or the tab for the touch pad). To disable the touch pad or mouse, highlight the device and click Disable. (If your computer is docked and connected to a PS/2 mouse, the touch pad may already be disabled.) To change the touch pad or mouse settings, highlight the device, click Settings, select the desired setting(s), and then click Apply.

  • Page 45: Line Conditioners

    Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.
  • Page 46 Setting Up and Using Yo ur Computer...

  • Page 47: Solving Problems

    S E C T I O N 2 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Power Problems Error Messages Video and Display Problems Sound and Speaker Problems Printer Problems Modem and Internet Connection Problems Scanner Problems PC Card Problems...

  • Page 48: Finding Solutions

    Press the power button to resume from standby mode. Tell Me How See the help file for more information on standby mode. Get technical assistance from Dell. See page 100. See page 64. ® So l vi n g Pro b l em s...
  • Page 49 See page 52 See page 54. See page 55. See page 31. See page 58. See page 59. See page 59. See page 60. See page 60. See page 63. See page 64. See page 64. See page 65. See page 65. See page 64.

  • Page 50: Accessing Help

    (see page 37), disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see page 100). So l vi n g Pro b l em s...

  • Page 51: Error Messages

    — Ensure that the electrical outlet is E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp. —...

  • Page 52: Video And Display Problems

    T R Y A G A I N the program that you want to use. — Contact Dell (see page 100). P E R A T I N G S Y S T E M N O T F O U N D .DLL...

  • Page 53: If The Display Is Difficult To Read

    — If you are using a battery to power your computer, H E C K T H E B A T T E R Y the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. —...

  • Page 54: If Only Part Of The Display Is Readable

    Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 100). Sound and Speaker Problems If you have a problem with integrated speakers I N D O W S ®...

  • Page 55: If You Have A Problem With External Speakers

    If you have a problem with external speakers HINT: The volume control in some MP3 — See the setup diagram H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S players overrides the supplied with the speakers.

  • Page 56: Modem And Internet Connection Problems

    — Ensure that the electrical outlet is E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp. —...
  • Page 57 — O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone line to connect the modem directly to the telephone wall jack.

  • Page 58: Scanner Problems

    E L L P R O V I D E D A R D Contact Dell (see page 100). PC C F Y O U H A V E P R O B L E M S W I T H A A R D N O T P R O V I D E D B Y —...

  • Page 59: Touch Pad Or Mouse Problems

    Touch Pad or Mouse Problems H E C K T H E T O U C H P A D S E T T I N G S Click the Start button, click Control Panel, and then click Printers and Other Hardware.

  • Page 60: Unexpected Characters

    Type some characters on the integrated keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 100). Unexpected Characters Press to disable the numeric keypad.

  • Page 61: If You Cannot Play A Cd, Cd-Rw, Or Dvd

    — You cannot save N S U R E T H A T T H E D I S K I S N O T W R I T E P R O T E C T E D data to a write-protected disk. See the following figure. back of floppy disk write-protected not write-protected...

  • Page 62: If You Cannot Eject The Cd, Cd-Rw, Or Dvd Drive Tray

    I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start N S U R E T H A T button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.

  • Page 63: If You Have Problems With A Hard Drive

    — See the help files for H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E your CD creation software. —...

  • Page 64: General Program Problems

    — Verify that your network O N T A C T Y O U R N E T W O R K A D M I N I S T R A T O R settings are correct and that the network is functioning. General Program Problems A program crashes HINT: Software usually...

  • Page 65: E-Mail Problems

    CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.

  • Page 66: If You Drop Or Damage Your Computer

    Turn on the computer and verify that it is working properly. If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 100). If You Drop or Damage Your Computer Save and close any open files, exit any open programs, and shut down the computer (see page 37).

  • Page 67: Resolving Other Technical Problems

    E L L website or e-mail service, call Dell for technical assistance (see page 100). See "Dell Technical Support Policy (U.S. Only)" on page 98 for a description of the hardware and software support provided by Dell. Reinstalling Drivers and Utilities Dell ships your computer to you with required drivers and utilities already installed—no further installation or configuration is needed.
  • Page 68 To reinstall a driver or utility from your Drivers and Utilities CD: Save and close any open files, and exit any open programs. Insert the Drivers and Utilities CD. In most cases, the CD starts running automatically. If it does not, start ®...

  • Page 69: Reinstalling The Modem And Network Drivers

    Reinstalling the Modem and Network Drivers If you ordered the internal modem or the network adapter, reinstall the modem driver and/or the network adapter as described in the following subsection that corresponds to your operating system. Save and close any open files, exit any open programs, and insert the Drivers and Utilities CD.

  • Page 70: Resolving Software And Hardware Incompatibilities

    Click the Drivers tab. Click Roll Back Driver. Resolving Software and Hardware Incompatibilities IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. See the following subsection that corresponds to your operating system to check for IRQ conflicts on your computer.

  • Page 71: Using System Restore

    Using System Restore ® ® The Microsoft Windows XP operating system provides a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer’s hardware or software (including new hardware or program installations), or other system settings, have left the computer in an undesirable operating state.

  • Page 72: Creating A Restore Point

    Creating a Restore Point To create restore points, you can either use the System Restore Wizard or you can create them manually. Using the System Restore Wizard To use the System Restore Wizard, click the Start button, click Help and Support, click System Restore, and then follow the instructions on the System Restore Wizard window.

  • Page 73: Undoing The Last System Restore

    Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in bold. Select a restore point and click Next.

  • Page 74: Reinstalling Microsoft ® Windows ® Xp

    Windows XP . The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP .
  • Page 75 When the message appears, Press any key to boot from CD press any key. Windows XP Setup When the Windows XP Setup screen appears, press select To set up Windows now. Read the information on the Microsoft Windows Licensing Agreement screen, and press to accept the license agreement.

  • Page 76: Reinstalling Drivers And Software

    If the Modem Dialing Information screen appears, enter the requested information and click Next. Enter the date, time, and time zone in the Date and Time Settings window and click Next. If the Networking Settings screen appears, click Typical and click Next.

  • Page 77: Adding And Replacing Parts

    S E C T I O N 3 A d d i n g a n d R e p l a c i n g Pa r t s Removing a Battery Installing a Battery Adding Memory Adding a Modem Card Replacing the Hard Drive...

  • Page 78: Removing A Battery

    Removing a Battery Before removing the battery, ensure that the computer is turned off or disconnected from an electrical outlet. CAUTION: When you remove the battery, ensure that the computer is upside down on a flat work surface so that the battery does not fall out of the computer.

  • Page 79: Adding Memory

    CAUTION: Before working inside your computer, read the "When HINT: Memory modules Working Inside Your Computer" on page 14. purchased from Dell are covered under your Save and close any open files, exit any open programs, and shut down computer warranty.
  • Page 80 NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. If you are replacing a memory module, remove the existing module. NOTICE: Handle memory modules by their edges, and do not touch the components on a module.
  • Page 81 HINT: If the memory module is not installed properly, the computer does not boot. No error message indicates this failure. Replace the memory module cover: Place the memory module cover over the memory module compartment so that the end of the cover with the screw hole is lined up with the lines and arrows as shown in the following figure.

  • Page 82: Adding A Modem Card

    Replace and tighten the screw you removed in step 5. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
  • Page 83 screw When you replace the modem, remove the existing modem: Remove the screws securing the modem to the system board, and set them aside. Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable.
  • Page 84 modem cable connector modem cable Connect the modem cable to the new modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections. Align the modem with the screw holes and press the modem into the connector on the system board.

  • Page 85: Replacing The Hard Drive

    CAUTION: Before working inside your computer, read "When Working Inside Your Computer" on page 14. To replace the hard drive in the hard drive bay: HINT: Dell does not guarantee compatibility Make sure that the work surface is flat and clean to prevent scratching or provide support for the computer cover.
  • Page 86 Ground yourself by touching a metal connector on the back of the computer, and continue to do so periodically during this procedure. Turn the computer over. Use a small screwdriver to remove the hard HINT: You need the Operating System CD to drive screw, and place the screw in a safe location.

  • Page 87: Returning A Hard Drive To Dell

    Use the Drivers and Utilities CD to install the drivers and utilities for your computer (see page 67). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. hard drive...
  • Page 88 Adding and Replacing Parts...

  • Page 89: Appendix

    S E C T I O N 4 A p p e n d i x Specifications Standard Settings Dell Technical Support Policy (U.S. Only) Returning Items for Warranty Repair or Credit Contacting Dell Regulatory Notices Limited Warranties and Return Policy...

  • Page 90: Specifications

    (Inspiron 2650) External bus frequency 133 MHz (Inspiron 2600) System Information System chip set (Inspiron 2650) Intel 845MZ System chip set (Inspiron 2600) Intel 830MG Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits...
  • Page 91 68 pins Data width (maximum) PCMCIA 16 bits CardBus 32 bits Memory Architecture (Inspiron 2650) DDR200 3.3V DDR Architecture (Inspiron 2600) PC133 SDRAM Memory module connector one user-accessible SODIMM sockets Memory module capacities 128 and 256 MB Memory type 3.3-V SODIMM...
  • Page 92 10/100 Ethernet LAN on system board Video Video type (Inspiron 2650) external 4x AGP Discreet graphic solution NV11 Video type (Inspiron 2600) direct AGP integrated graphics Data bus (Inspiron 2650) external 4x AGP Data bus (Inspiron 2600) Video controller (Inspiron 2650)
  • Page 93 (continued) Audio Speaker two 4-ohm speakers Internal speaker amplifier 1.0-W channel into 4 ohms Volume controls keyboard shortcuts, program menus Display Type (active-matrix TFT) Dimensions: 14.1 inch or 15 inch Height: 14.1 inch 215.8 mm (8.5 inches) 15 inch 229.7 mm (9 inches) Width: 14.1 inch 287.1 mm (11.3 inches)
  • Page 94 Keyboard Number of keys 85 (U.S. and Canada); 86 (Europe); 90 (Japan) Key travel 2.7 mm ± 0.3 (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size:...
  • Page 95 AC Adapter Input voltage 90 to 264 VAC Input current (maximum) 1.7 A Input frequency 47 to 63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.5 A (continuous) Output power 70 W standard Rated output voltage 20 VDC Dimensions: Height 27.94 mm (1.1 inches)
  • Page 96 Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration: Operating 0.9 GRMS Storage 1.3 GRMS Maximum shock (measured with the hard drive in head-parked position and 2-ms half-sine pulse): Operating...

  • Page 97: Standard Settings

    Standard Settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for this program. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer.

  • Page 98: Commonly Used Options

    Dell, as well as the verification of appropriate functionality of the computer and all Dell- installed hardware.

  • Page 99: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstand- ard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 100: Returning Items For Warranty Repair Or Credit

    Credit Prepare all items being returned, whether for repair or credit, as follows: Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see "Contacting Dell" on page 100.
  • Page 101 When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Country (City) Department Name or Service Area,...
  • Page 102 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales 01 795 67602 City Code: 1 Home/Small Business Fax...
  • Page 103 Country (City) Department Name or Service Area, Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955...
  • Page 104 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax 818 1350 Home and Small Business Technical Support...
  • Page 105 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com...
  • Page 106 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support...
  • Page 107 Hong Kong Technical Support (Dimension™ and Inspiron™) 296 93188 International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and 296 93191 Dell Precision™) Country Code: 852 Customer Service (non-technical, post-sales issues) 800 93 8291 Transaction Sales toll-free: 800 96 4109 Large Corporate Accounts HK...
  • Page 108 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support 02 577 826 90...
  • Page 109 0120-1982-26 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision™, OptiPlex™, toll-free:0120-1984-33 and Latitude™) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240 Business Sales Division (up to 400 employees)
  • Page 110 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) 02 481 92 88 Home/Small Business Sales (Brussels, Belgium)
  • Page 111 020 674 50 00 Corporate Fax 020 674 47 79 Corporate Customer Care 020 674 43 25 New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business 0800 446 255...
  • Page 112 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com...
  • Page 113 Customer Service (Penang, Malaysia) 604 633 4949 Country Code: 65 Transaction Sales toll-free: 800 6011 054 Corporate Sales toll-free: 800 6011 053 South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Technical Support 011 709 7710 Country Code: 27 Customer Care...
  • Page 114 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642...
  • Page 115 0880 060 09 Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred 0870 908 0500...
  • Page 116 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...

  • Page 117: Regulatory Notices

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Tell Me How help file that accompanied your computer.

  • Page 118: Nom Information (Mexico Only)

    (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A.

  • Page 119: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin...
  • Page 120 During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.
  • Page 121 What if I purchased a service contract? If your on-site service contract is with Dell, on-site service will be provided to you under the terms of the on-site service agreement. Please refer to that contract for details on how to obtain service.

  • Page 122: Total Satisfaction" Return Policy (U.s. Only)

    "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows: •...

  • Page 123: Limited Warranty Terms For Canada

    You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
  • Page 124 How long does this limited warranty last? This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell- branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days.
  • Page 125 What if I purchased an on-site service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.

  • Page 126: Total Satisfaction" Return Policy (Canada Only)

    "Total Satisfaction" Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of invoice for a refund or credit of the product purchase price.

  • Page 127: Dell Software And Peripherals (Canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 128: One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 129: Intel Warranty Statement For Pentium And Celeron Processors Only (U.s. And Canada Only)

    Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. ® ® ® Intel Warranty Statement for Pentium...

  • Page 131: Index

    I n d e x computer crashes, 64 air vents e-mail specifications, 90 description, 27 fixing problems, 65 copying CDs system view, 27 error messages, 51 general information, 34 audio connectors external keyboard helpful tips, 35 description, 22 fixing problems, 59 how to copy a CD, 36 system view, 22 crashes, 64...
  • Page 132 modem printer fixing problems, 56 cable, 29 Internet connection reinstalling drivers, 69 connecting, 29 about, 32 fixing problems, 55 modem card options, 32 parallel, 29 adding, 82 setting up, 33 setting up, 29 modem connector USB, 30 description, 25 programs system view, 25 crashes, 64 keyboard...
  • Page 133 speaker touch pad buttons fixing problems, 54 description, 20 unterruptible power supplies system view, 20 speakers See UPS description, 21 transferring information to UPS, 45 new computer, 31 system view, 21 USB connector troubleshooting specifications, 90 description, 26 about, 48 surge protectors, 44 system view, 26 blue screen, 64...
  • Page 134 Index...

This manual is also suitable for:

Inspiron 2650

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