D-Link DCS-5610 User Manual page 66

Section 5 - Frequently Asked Questions
PTZ PoE Internet Camera Installation
1. Can the PTZ PoE Internet Camera be used outdoors?
The PTZ PoE Internet Camera is not weatherproof. It needs to be equipped with a weatherproof case for outdoor use
but it is not recommended.
2. When physically connecting the PTZ PoE Internet Camera to a network, what network cabling is required?
The PTZ PoE Internet Camera uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T networking
solutions.
3. Can the PTZ PoE Internet Camera be setup as a PC-cam on a computer?
No, the PTZ PoE Internet Camera is used only on an Ethernet or Fast Ethernet network. The D-Link DSB-C110, DSB-
C310, can be used as a PC Camera (Webcam).
4. Can the PTZ PoE Internet Camera be connected to the network if it consists only of private IP addresses?
The PTZ PoE Internet Camera can be connected to a LAN with private IP addresses.
5. Can the PTZ PoE Internet Camera be installed and work if a firewall exists on the network?
If a firewall exists on the network, port 80 is open for ordinary data communication. The DCS-5610 uses port 5002 for
streaming audio and port 5003 for streaming video. These ports (or the ports you have specified in the Advanced Tab
in the Configuration screen) need to be opened on the firewall.
6. Why am I unable to access the PTZ PoE Internet Camera from a web browser?
If a router or firewall is used on the network, the correct ports for the DCS-5610 may not be configured on the router or
firewall. To correct the problem, you need to determine if the DCS-5610 is behind a router or firewall and if the router
or firewall is properly configured for the ports the DCS-5610 is using. Refer to Page 28 for help in opening the correct
ports on a router or firewall for use with the DCS-5610. Other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit,
utilizing a Ethernet crossover cable. If the problem is not solved the PTZ PoE Internet Camera might be faulty.
D-Link DCS-5610 User Manual 66