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Table 8 Symptoms, Causes, and Solutions
Symptom
Clicking "submit" in the LAN
Modem's configuration pages
does not take you to the next
screen
(continued)
Possible Cause
Your Web browser may be
configured to use a proxy server.
There is a configuration problem. Reset the 56K LAN Modem to the factory default
The wrong cable may be
connected to the LAN port on the
56K modem and your PC.
Web browser may not be set to a
default start page
A statically configured
workstation has caused the LAN
Modem to change its factory
default IP address to match the
gateway of the workstation.
JavaScript may not be enabled in
your Web browser.
Evaluating Symptoms and Solutions
Solution
Set your browser to use the LAN Modem.
For internet Explorer:
1 From within Explorer, choose View and Internet
Options.
2 Select the Connection tab.
3 Under the Proxy Server header, uncheck the box
labeled Accessing the Internet using a proxy server.
For Netscape:
1 From within Netscape, choose Edit and select
Preferences.
2 Double click Advanced and click Proxies.
3 Check the box labeled Direct connection to the
Internet.
setting. Refer to "Resetting the 56K LAN Modem to a
Factory Default Setting" for assistance.
Make sure you are using the 8-pin to 8-pin cable
labeled Ethernet that was provided with your 56K LAN
Modem. If you are using another 10BASE-T Ethernet
cable, it must be a straight-through cable.
Enter a default URL from within your Web browser.
If you are using Internet Explorer, launch your Web
browser. From the View menu, select Internet Options.
Enter an address in the Home page address field, such
as http://www.3com.com.
If you are using Netscape, launch your Web browser.
From the Options menu, select General Preferences.
From Browser Starts With, select Home Page Location
and then enter a URL such as http://www.3com.com.
You must use the new LAN Modem IP address to
access the LAN Modem.
For Windows 95/98/NT:
1 Open the Network control panel.
2 Select TCP/IP and click on Properties.
3 Note the IP address of the first Gateway entry.
Make sure that the first DNS entry matches this IP
address.
4 Enter this IP address as the URL in your Web
browser.
Make sure that the Gateway and DNS server
configured on all of your LAN's workstations match
this IP address.
Enable JavaScript via your Web browser's configuration
options.
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