SMART Board GX Zero Series Installation And Maintenance Manual

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SMART Board

GX Zero

series interactive displays

Installation and maintenance guide

IDGX65-2

IDGX75-2

IDGX86-2

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Page 1 SMART Board ® GX Zero series interactive displays Installation and maintenance guide IDGX65-2 IDGX75-2 IDGX86-2 Was this document helpful? smarttech.com/docfeedback/171956...
Page 2: Important Information
Trademark notice SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, Object Awareness, Silktouch, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Page 3: Table Of Contents
Accessories More information Chapter 2 Installing and maintaining the display Is this the first time you’ve installed or maintained a SMART Board interactive display? Installing the display Connecting to a network Connecting power and turning on the display for the first time...
Page 4 Contents Volume commands Mute commands Firmware version commands Model number commands Serial number commands Part number commands Asynchronous messages Certification and compliance docs.smarttech.com/kb/171956...
Page 5: Chapter 1 Welcome
Zero series interactive display gives you everything you need to get started with interactivity. This chapter introduces the features of your GX series display. About this guide This guide explains how to install and maintain SMART Board GX Zero series interactive displays. It includes the following information: How to install the display...
Page 6 Chapter 1 Welcome This guide also includes information about the display’s settings and support for remote management. This guide is intended for those who install and maintain displays in their organizations. Additional documentation and resources are available for users of the display (see More information on page 12). docs.smarttech.com/kb/171956...
Page 7: About The Display
Chapter 1 Welcome About the display The display includes a comprehensive set of features and components. Touch You can connect room computers and guest laptops to the display to view and interact with them. Do everything on the display that you can do on your connected computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.
Page 8: Mounting Hardware
Chapter 1 Welcome Mounting hardware You can use VESA compliant wall mounts, such as SMART’s WM-SBID-200 wall mount (not included), to mount the display on a wall. See Installing the display on page 14 You can also mount the display on a SMART mobile stand. See...
Page 9 Chapter 1 Welcome With Object Awareness , the display responds automatically to the tool or object you’re using, whether it’s a pen, finger, or palm. Network connectivity You can connect the display to a network using an Ethernet cable. The display’s network connection is then shared internally with an OPS ...
Page 10: Accessories
IEC 62368-1. Only SMART-provided OPS appliances are supported in SMART Board interactive displays. Third-party OPS appliances are not supported, and their use can lead to poor performance or damage to the display.
Page 11: Usb Extenders
Chapter 1 Welcome Make sure the OPS appliance is secured to the display with screws through the two anchor points. Inadequately secured appliances can damage the display. (An OPS appliance’s anchoring screws are typically captive, although some simply include separate anchoring screws.) Stands If you want to move the display from place to place, you can install it on a SMART mobile stand.
Page 12: More Information
In addition to this guide, SMART provides a variety of other documents for this display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on this guide’s cover for links to SMART Board GX Zero series interactive display documents and other support resources. docs.smarttech.com/kb/171956...
Page 13: Chapter 2 Installing And Maintaining The Display
Is this the first time you’ve installed or maintained a SMART Board interactive display? If you haven’t installed or maintained a SMART Board interactive display before, refer to the SMART Board interactive display installation and maintenance hub for general instructions and best practices...
Page 14: Installing The Display
Chapter 2 Installing and maintaining the display Installing the display SMART recommends that only trained installers install SMART Board interactive displays. Warning Improper installation of a display can result in injury and product damage. Caution Avoid setting up and using the display in an area with excessive levels of dust, humidity, or smoke.
Page 15: Connecting To A Network
Chapter 2 Installing and maintaining the display Connecting to a network You can connect the display to a network using one of the RJ45 Ethernet jacks. The display’s network connection is then shared internally with an OPS PC, if installed in the display’s accessory slot. Important Do not use the RJ45 jack on an OPS ...
Page 16 Chapter 2 Installing and maintaining the display To connect the display to power Connect the supplied power cable from the AC power inlet on the back of the display to a power outlet. Note Refer to the display’s specifications for power requirements and power consumption information (see More information on page ...
Page 17 Chapter 2 Installing and maintaining the display Flick the power switch beside the AC power inlet on the rear of the display to the ON (I) position. docs.smarttech.com/kb/171956...
Page 18: Chapter 3 Connecting Computers And Other Devices
Chapter 3 Connecting computers and other devices Installing SMART software Connecting room computers and guest laptops Viewing a connected computer or other device’s input Setting a connected computer’s resolution and refresh rate Using recommended cables Sharing USB Type-B receptacles Installing SMART OPS appliances Connecting other devices Connecting USB drives and other peripherals Connecting an external display...
Page 19: Connecting Room Computers And Guest Laptops
Chapter 3 Connecting computers and other devices Optional Lumio SMART Meeting Pro SMART Notebook Plus SMART TeamWorks Room Seesmarttech.com/downloads Connecting room computers and guest laptops If you install cables for room computers and guest laptops in advance, you can make use of connectors that might not be accessible after the display is mounted on the wall.
Page 20 Chapter 3 Connecting computers and other devices USB Type-C 1 Connector Standard Connection type Cable USB Type-C 1 USB-C Video/audio/touch SuperSpeed USB Type-C docs.smarttech.com/kb/171956...
Page 21 Chapter 3 Connecting computers and other devices USB Type-C 2 Connector Standard Connection type Cable USB Type-C 2 USB-C Video/audio/touch SuperSpeed USB Type-C docs.smarttech.com/kb/171956...
Page 22 Chapter 3 Connecting computers and other devices HDMI 1 Connector Standard Connection type Cable HDMI 1 HDMI 2.0 Video/audio Premium High Speed HDMI (18 Gbps) Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB 2.0 docs.smarttech.com/kb/171956...
Page 23 Chapter 3 Connecting computers and other devices HDMI 2 Connector Standard Connection type Cable HDMI 2 HDMI 2.0 Video/audio Premium High Speed HDMI (18 Gbps) Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB 2.0 docs.smarttech.com/kb/171956...
Page 24 Chapter 3 Connecting computers and other devices HDMI 3 Connector Standard Connection type Cable HDMI 3 HDMI 2.0 Video/audio Premium High Speed HDMI (18 Gbps) Touch input USB 2.0 Type-B Touch High Speed (480 Mpbs) USB 2.0 docs.smarttech.com/kb/171956...
Page 25 Chapter 3 Connecting computers and other devices Display Port Connector Standard Connection type Cable Display Port Display Port 1.2 Video/audio Display Port Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB 2.0 docs.smarttech.com/kb/171956...
Page 26 Chapter 3 Connecting computers and other devices Connector Standard Connection type Cable Video Audio In Stereo 3.5 mm Audio Stereo 3.5 mm Touch USB 2.0 Type-B Touch High Speed (480 Mbps) USB 2.0 Caution You must connect the USB cable that came with the display to a computer that has a USB compliant interface and that bears the USB logo.
Page 27: Viewing A Connected Computer Or Other Device's Input
Chapter 3 Connecting computers and other devices Viewing a connected computer or other device’s input 1. Connect a device to the display’s HDMI 1, HDMI 2, HDMI 3, USB Type-C 1, USB Type-C 2, Display Port, or VGA connectors. Note To enable touch control of the device, connect a USB cable to the associated USB connector.
Page 28: Using Recommended Cables
Chapter 3 Connecting computers and other devices Input Maximum resolution Refresh rate Display Port 3840 × 2160 60 Hz 3840 × 2160 60 Hz If possible, set connected computers to these resolutions and refresh rates. See the computers’ operating system documentation for instructions. See alsosupport.smarttech.com/docs/resandrefreshrates Using recommended cables SMART recommends the following varieties of cable:...
Page 29: Sharing Usb Type-B Receptacles
Chapter 3 Connecting computers and other devices Cable type Maximum length Recommendation USB 3.0 9' (3 m) SMART supports only installations that use directly connected video and USB cables, or AC-powered extenders. You might be able to use higher-grade cables that exceed the recommended length.
Page 30: Installing Smart Ops Appliances
IEC 62368-1. Only SMART-provided OPS appliances are supported in SMART Board interactive displays. Third-party OPS appliances are not supported, and their use can lead to poor performance or damage to the display.
Page 31: Connecting Other Devices
Chapter 3 Connecting computers and other devices Connecting other devices In addition to computers, you can connect a variety of other devices to the display: USB drives and other peripherals External displays Room control systems Connecting USB drives and other peripherals The display includes two USB 3.2 Gen 1 Type-A receptacles on the front connector panel and two more on the side connector panel.
Page 32: Connecting An External Audio System
Chapter 3 Connecting computers and other devices The external display shows the same image as the display. This is useful when you’re using the display in an auditorium or other large space where a second display would be beneficial. Important If the connected external display doesn’t support High-bandwidth Digital Content Protection (HDCP), no image will appear on the external display.
Page 33 Chapter 3 Connecting computers and other devices You can connect an external audio system to the display using the stereo 3.5 mm Out connector (pictured). You can also connect an external audio system directly to a room computer. Important Use a 3.5 mm stereo jack (15 mm long barrel only) to connect to the display’s stereo 3.5 mm Out connector.
Page 34: Connecting Room Control Systems
Chapter 3 Connecting computers and other devices In addition to the stereo 3.5 mm Out connector, the display also provides a Sony/Philips Digital Interface (S/PDIF) Out connector (pictured). S/PDIF is a digital audio transmission medium. You need an audio receiver that supports S/PDIF to use this connection with an external sound bar or other audio system. Note When you connect an audio system to the display’s S/PDIF Out connector, the audio system’s volume controls, rather than the display’s, adjust the volume.
Page 35: Connector Diagrams
Chapter 3 Connecting computers and other devices Connector diagrams Side and bottom connector panels This diagram and table describe the connectors on the display’s connector panel: Connector Connects to Notes USB 3.2 Gen 1 Type-A Supported USB drives and See Connecting other devices on other peripherals page ...
Page 36 Chapter 3 Connecting computers and other devices Connector Connects to Notes Connecting other devices on USB 3.2 Gen 1 Type-A Supported USB drives and See other peripherals page 31 SeeUSB cables and connectors The connector will switch to the active input, including the display’s embedded OS, the OPS slot computer, or an external computer.
Page 37 Chapter 3 Connecting computers and other devices Connector Connects to Notes Connecting an external HDMI 2.0 out External display See display on page 31 RJ45 (×2) Audio in (stereo 3.5 mm) VGA input (audio) Use this audio input with Stereo 3.5 mm in.
Page 38: Front Connector Panel
Chapter 3 Connecting computers and other devices Front connector panel This diagram and table describe the connectors on the display’s front connector panel: Connector Connects to Notes USB 2.0 for the USB Type-C 2 input (video, See Connecting other devices on embedded OS and OPS audio, and touch) page ...
Page 39 Chapter 3 Connecting computers and other devices Connector Connects to Notes Connecting other devices on USB 3.2 Gen 1 Type-A Supported USB drives and See other peripherals page 31 SeeUSB cables and connectors The connector will switch to the active input, including the display’s embedded OS, the OPS slot computer, or an external computer.
Page 40: Chapter 4 Troubleshooting
Your reseller might ask you for the display’s serial number. The serial number is on a label on the left side of the display. Scan the QR code on the label to view the SMART Board GX Zero series interactive display support pages on the SMART website.
Page 41: Appendix A Adjusting Input Settings
Appendix A Adjusting Input settings Opening the Input settings menu Source settings Advanced settings Opening the Input settings menu 1. Open the Toolbar by tapping one of the side Toolbar buttons on either sides of the screen. 2. Tap the Input icon.
Page 42: Advanced Settings
Appendix A Adjusting Input settings Option Values Function Notes Screen brightness Range slider Sets the overall brightness of the image. Volume Range slider Sets the display’s volume. Advanced settings Access the current input’s advanced settings by tapping the three dots ••• that appear in upper right corner of the input settings menu screen.
Page 43 Appendix A Adjusting Input settings Option Values Function Notes Mute Mutes the display’s audio system. Screen Pixel shift If enabled, the display’s image will move up and down momentarily to reduce the risk of image burn-in. Eye Care Changes the screen settings to reduce the brightness and amount of blue light in the image.
Page 44 Appendix A Adjusting Input settings Option Values Function Notes Bright A brighter image mode that may use Different shades of light gray may more power. be harder to see in this mode. Soft A softer image mode with slightly reduced contrast. Custom An image mode that allows users to customize the image brightness,...
Page 45: Appendix B View Information About The Display
Appendix B View information about the display From the display’s About page, you can view information such as the Display part number, Panel Serial Number, and more. Important When contacting your reseller or SMART support agent, always provide the Panel Serial Number when identifying your display.
Page 46: Appendix C Managing The Display Using Rs-232
Appendix C Managing the display using RS-232 Configuring the serial interface settings Commands and responses Power state commands Input commands Brightness commands Freeze commands Screen shade commands Volume commands Mute commands Firmware version commands Model number commands Serial number commands Part number commands Asynchronous messages docs.smarttech.com/kb/171956...
Page 47: Configuring The Serial Interface Settings
Appendix C Managing the display using RS-232 You can connect an RS-232 cable from a computer or a control system’s serial output to the display’s RS-232 in connector to remotely select video inputs, turn the display on or off, and get information about the display’s current settings, such as volume and power state.
Page 48 Appendix C Managing the display using RS-232 3. Configure the serial interface settings with the following values: Baud rate 19200 Data length Parity bit None Stop bit 4. Send a carriage return character (<CR>) to the display. The display will show a command prompt (>) to indicate that the display can now accept commands.
Page 49: Commands And Responses
Appendix C Managing the display using RS-232 When using a control system program instead of terminal program, all the lines output from the display are preceded by a carriage return character (<CR>) and line feed character (<LF>) and then followed by a carriage return character (<CR>) and line feed character (<LF>), as shown in the example below.
Page 50 Appendix C Managing the display using RS-232 In many terminal applications on a computer, you can use the BACKSPACE key when typing commands. Review each entry carefully before sending a command to the display. Don’t send another command until you receive the response and the next command prompt (>). If no command prompt is present, send a carriage return character (<CR>) to the display.
Page 51: Power State Commands
Appendix C Managing the display using RS-232 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number. This example increases the volume by 5: >set volume+5 volume=70 >...
Page 52: Power Save
Appendix C Managing the display using RS-232 Power state Description POWERSAVE The screen is off, and the display is in a very low power state. The display enters READY or ON state when one of the following occurs: A user presses the Power button on the front control panel or the remote control.
Page 53: Freeze Commands
Appendix C Managing the display using RS-232 Freeze commands Get command Set command Response get videofreeze set videofreeze[Value] videofreeze=[Value] Where [Value] is one of the following: Where [Value] is one of the following: =off Screen shade commands Get command Set command Response get screenshade set screenshade[Value]...
Page 54: Mute Commands
Appendix C Managing the display using RS-232 Mute commands Get command Set command Response set mute[Value] mute=[Value] get mute Where [Value] is one of the following: Where [Value] is one of the following: =off Firmware version commands Get command Response get fwversion fwversion=[Value] Where [Value] is the firmware version.
Page 55: Part Number Commands
Appendix C Managing the display using RS-232 Part number commands Get command Response get partnum partnum=[Value] Where [Value] is the part number, including the revision. Asynchronous messages The display sends an asynchronous message when the front control panel, Settings app, or remote control are used to change a display’s setting that can be controlled by RS-232.
Page 56 Appendix C Managing the display using RS-232 Change Asyncronous message Volume increase or decrease #volume=[Value] Where [Value] is a number between 0 and 100 Volume mute #mute=[Value] Where [Value] is one of the following: docs.smarttech.com/kb/171956...
Page 57: Certification And Compliance
For the purposes of certification, the SMART Radiation exposure statement This equipment complies with FCC radiation exposure limits set Board GX Zero series of displays are identified forth for an uncontrolled environment. This equipment should as models IDGX65-2, IDGX75-2, and IDGX86-2.
Page 58: Eu Declaration Of Conformity
Certification and compliance The frequency band and the maximum transmitted power in Innovation, Science et Développement EU are listed below: économique Déclaration du Canada Regulatory models: IDGX65-2, IDGX75-2, IDGX86-2 Cet appareil est conforme à la norme ISED CNR-247 pour les Transmitting Band (MHz) Maximum Transmit Power appareils radio agréés.
Page 59: Perchlorate Material
Certification and compliance Batteries Caution There is a risk of fire or explosion if a battery is replaced by an incorrect type. Dispose of used batteries promptly. Follow handling instructions on coin cell packaging. Recycle or dispose of used batteries according to local guidelines. The display contains a CR2032 coin cell battery (not user accessible).
Page 60 SMART Technologies smarttech.com/support smarttech.com/contactsupport docs.smarttech.com/kb/171956...

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