Brother DCP-7065DN Basic User's Manual page 59

Error Message
Duplex Disabled
EL Error
Fuser Error
Init Unable XX
Jam Duplex
Jam Inside
Jam Rear
Jam Tray
No Paper
Manual Feed
No Toner
Cause
The duplex tray is removed or is
not properly installed.
The back of the machine is not
closed completely.
The machine has a mechanical
problem.
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
The fuser unit is too hot.
The machine has a mechanical
problem.
The paper is jammed in the
duplex tray at the back of the
machine.
The paper is jammed inside the
machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the paper
tray of the machine.
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Manual feed was selected as the
paper source when there was no
paper in the manual feed slot.
The toner cartridge is not installed
correctly.
Action
Carefully put the duplex tray into the
machine until it clicks into place.
Close the back cover of the machine.
Open the front cover and close it again.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
turned on.
Disconnect the machine from the power

for several minutes and then reconnect
it.
 If the problem continues, call Brother
Customer Service.
(See Paper is jammed in the Duplex Tray
on page 56.)
(See Paper is jammed inside the machine
on page 52.)
(See Paper is jammed at the back of the
machine on page 50.)
(See Paper is jammed in the standard paper
tray on page 49.)
Do one of the following:
 Refill the paper in the paper tray and
press Start.
 Remove the paper and load it again.
Then press Start.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's
Guide.)
Place a sheet of paper in the manual feed
slot. (See Loading paper in the manual feed
slot on page 10.)
Pull out the drum unit. Take out the toner
cartridge and then put it back into the drum
unit.
Troubleshooting
B
45