Alcatel-Lucent OmniTouch 8002 Release Notes
  1. Manuals
  2. Brands
  3. Alcatel-Lucent Manuals
  4. IP Phone
  5. OmniTouch 8002
  6. Release notes
Alcatel-Lucent OmniTouch 8002 Release Notes

Alcatel-Lucent OmniTouch 8002 Release Notes

Hide thumbs Also See for OmniTouch 8002:
Table of Contents

Advertisement

Quick Links

Download this manual
Release Note
TC1786 ed.07
R
ELEASE
Release Note – OmniTouch 8002/8012 Deskohone - R100/2.036.0
Revision History
Edition 1:
March 18, 2013
Edition 2 : April 16, 2013
Edition 3: May 30, 2013
Edition 4: June 10, 2013
Edition 5: July 24, 2013
Edition 6: August 21, 2013
Edition 7: October 30, 2013
Legal notice:
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent.
All other trademarks are the property of their respective owners.
The information presented is subject to change without notice.
Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2013 Alcatel-Lucent. All rights reserved.
|
Alcatel-Lucent OmniTouch™ 8002/8012 Deskphone
N
– O
OTE
D
ESKPHONE
creation of the document
update for 2.031.2
update for 2.032.1
update for 2.033.1
update for 2.034
update for 2.034.2
update for 2.036.0
T
8002/8012
MNI
OUCH
- R100/2.036.0
Release R100

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the OmniTouch 8002 and is the answer not in the manual?

Questions and answers

Related Manuals for Alcatel-Lucent OmniTouch 8002

Summary of Contents for Alcatel-Lucent OmniTouch 8002

  • Page 1 Edition 7: October 30, 2013 update for 2.036.0 Legal notice: Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice.

  • Page 2: Table Of Contents

    5.6 Version 2.031.2 ..........................16 5.6.1 List of delivered feature......................16 5.6.2 List of delivered change request (CRMS) ..................16 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 2/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 3 8.4.2 Collecting logs using a syslog server ..................27 8.5 General information about the phone ....................28 8.6 Erase CTL ............................28 9 Glossary ............................... 29 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 3/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 4: Overview

    OmniPCX Office or OpenTouch. These terminals are identical (hardware and software) for both servers but the list of supported features is slightly different. This document is the Technical Release Note for 8002/8012 Deskphone R100, software version 2.036.0. Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 4/32...

  • Page 5: Software Version Download

    2.1.2 Collecting logs and information In case a technical support ticket is created, it is advised to collect logs and information to send with the ticket => see section 8.4 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 5/32...

  • Page 6: Opentouch (Ot)

    Customer Support > Technical Support > Software Download > Terminals > software my ic phone OmniPCX Enterprise 8002/8012 Deskphone SW version Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 6/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 7 2.3.2 Collecting logs and information In case a technical support ticket is created, it is advised to collect logs and information to send with the ticket => see section 8.4 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 7/32...

  • Page 8: Related Documents

    TC1786 TC1786 TC1786 SW R100/2.036.0 TC1862_8002_8012_ Installation Manual & Technical OmniPCX-Enterprise- Expert TC1790 Documentation R11_Manual- Documentation of Installation OXO R9.0 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 8/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 9: User Manual

    Then click “Launch the search” to access the document. The following table gives the reference of the User Manual in English language (US reference) and the Quick Guide for the different 8002/8012 Deskphone Releases and Alcatel-Lucent call servers. SW Release...

  • Page 10: Technical Documentation

    Then click “Download” to open the Download page. Then click the pdf icon in front of “Expert Documentation” to download the document in pdf format on your PC (about 40MByte document). Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 10/32...

  • Page 11: Errata In The Expert Documentation

    Untill the availability of 8770 R2.0, only the manual installation procedure is available to install 8002/12 phone. Please refer to TC1862_8002_8012_OmniPCX-Enterprise-R11_Manual- Installation. Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 11/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 12: Technical Support

    See Postsales training offer documents:  Postsales OpenTouch Suite for SMB_2012 Q4 XX  Postsales_OV8770 Training Offer  Postsales_OpenTouch Training Offer Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 12/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 13: List Of Delivered Version

    Unable enter into conversation with an outgoing call when an incoming call is received crms00451326 Press OK key no response after communication with Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 13/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 14: List Of Delivered Feature

    8002/8012 reboots in loop when certificate has changed on the server 5.5 Version 2.034.0 5.5.1 List of delivered feature Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 14/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 15: List Of Delivered Change Request (Crms)

    Display problem in voicemail counter menu when number of old messages exceeds 1. 5.7 Version 2.032.1 5.7.1 List of delivered feature Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 15/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 16: List Of Delivered Change Request (Crms)

    Several lables under admin settings are not translated in other languages(french,german..) crms00424561 8002/8012 can not access voice mail after picking up Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 16/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 17: Version 2.030.1

    OXO migration period. crms00425065 8002/8012 set random display " no subscription" after waiting a long time or reboot OT/OXO . Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 17/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 18: List Of The Features Of 8002/8012 Deskphone

    EN 60529 Ingress protection Following classification is reached: - IP 20 protection level for the terminal (applies NFC20–010 and DIN40050 standards) Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 18/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 19 AAPP process and listed on the Enterprise Business Portal. [Restriction] List of approved headsets for 8002/8012 Deskphone through the AAPP process is currently empty. Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 19/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 20 Narrowband codecs (300Hz – 3400Hz) : Handsfree mode G711 (64kbit/s): A law and µ law G729 Annex A and B Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 20/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 21 This feature is activated by pressing the “Mute” key when the phone is in Auto answer idle (not in a communication). Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 21/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 22 8002/8012 Deskphone takes the call. Settings > Phone Phone Settings See section 8.1 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 22/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 23 English. User Manual 29 languages in pdf format. Quick Guide 29 languages in pdf format. Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 23/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 24: Summary Of 8002/8012 Deskphone Restrictions

    Version 2.030.0 does not update the CTL. In case the deployment needs a CTL change (e.g. move a 8002/8012 from OXO to OT), it is necessary to erase CTL manually using telnet => see 8.6 Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 24/32...
  • Page 25 Customer preferences at check-in (language for example) not set Call log, local directory are available but not cleaned at check-out Hotel … Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 25/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 26: Troubleshooting Information

    IP parameters  Soft infos  Hard infos  IP memory  Ethernet links  802.1X  Certificate  LLDP Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 26/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 27: Call Failure Notification

    Enable telnet on the phone, and run a telnet cession on the phone.  Run the command : level all verbose // set the trace level Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 27/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 28: General Information About The Phone

    Soft infos Hard infos IP parameters 8.6 Erase CTL Connect to the 8002/8012 using telnet Apply command : ctl delete Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 28/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

  • Page 29: Glossary

    Not Relevant Office Management Console (PC application for OXO configuration) OpenTouch OT 8400 ICS Alcatel-Lucent OmniTouch 8400 Instant Communications Suite Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 29/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 30 Voice over IP Voice access (TUI) Feature is accessible from a telephone (Telephone User Interface with DTMF) Virtual Private Network Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 30/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 31 SDK and certification process. Web Services Extensible Markup Language Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 31/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...
  • Page 32 You have read through the self-service information on commonly asked support questions, known issues and workarounds available in the Technical Knowledge Center - END OF DOCUMENT – Release Note – OmniTouch 8002/8012 Deskphone - R100/2.036.0 TC1786 ed.07 page 32/32 Copyright © 2013 by Alcatel-Lucent. All rights reserved...

This manual is also suitable for:

Omnitouch 8012

Table of Contents