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RR Mechatronics Starrsed NSTA Service Manual

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Service Manual
Starrsed NSTA
D0062174-EN Version B01 (27-08-2024)

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Summary of Contents for RR Mechatronics Starrsed NSTA

  • Page 1 Service Manual Starrsed NSTA D0062174-EN Version B01 (27-08-2024)
  • Page 2 De Corantijn 13 1689 AN Zwaag The Netherlands Phone: +31 229 291 129 E-mail: Head office: support@rrmechatronics.com USA/Canada office: supportusa@rrmechatronics.com www.rrmechatronics.com © Copyright RR Mechatronics Manufacturing B.V. All rights reserved. Subject to changes without prior notice. D0062174-EN Version B01 (27-08-2024)

  • Page 3: Table Of Contents

    Contents Contents Document history overview........... . . 1 Introduction.
  • Page 4 Contents 8.4.1 End-of-day wash settings tab......... . . 8.4.2 Limit error settings tab.

  • Page 5: Document History Overview

    Document history overview Document history overview MRN-D0062174-EN Issue No Date Revised Section(s) Changes Authorised Software version 1.4 update Aug 2024 User interface First release May 2024 D0062174-EN Version B01 (27-08-2024)

  • Page 6: Introduction

    1.1 About this manual This manual is applicable for the Starrsed model NSTA in the following variants: Variant Catalogue number (REF) Starrsed NSTA 230V/240V A0030113 Starrsed NSTA 120V A0030112 This manual describes all necessary procedures and information required for the correct and successful maintenance, repair and troubleshooting.

  • Page 7: Disclaimer

    Introduction 1.2 Disclaimer Operate and maintain this instrument according to this manual and other instructions from the manufacturer. Defects resulting from improper use will void the product warranty Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The manufacturer disclaims any liability for any direct, indirect, incidental, special or consequential damages of any kind, arising from incorrect use or use of unspecified reagent.

  • Page 8: Intended Purpose

    Intended purpose Intended purpose Automated analyzer for the qualitative in vitro determination of the Erythrocyte Sedimentation Rate (ESR) of human blood samples in conformity with the Westergren standard. For professional use in medical laboratories only. To be used as aid to diagnosis for all patient populations, not restricted by age or any other anatomical or physiological particulars.

  • Page 9: Installation Procedures And Requirements

    Installation procedures and requirements Installation procedures and requirements Users are not allowed to install and connect the instrument. The instrument must be unpacked, installed and checked by a trained engineer (FSE) prior to first operation. Installation procedures and requirements are described in the Installation manual. D0062174-EN Version B01 (27-08-2024)

  • Page 10: Principles Of Operation

    Principles of operation Principles of operation The sampling process: Manual process: Fill rotor with up to 10 sample containers (place with the barcode facing towards the outside) Place rotor at process position Press the ‘Start processing rotor’ button on the touch screen Automated process steps: Homogenization (mixing) of blood sample Positioning of blood sample container at needle...

  • Page 11: Performance Characteristics And Specifications

    Performance characteristics and specifications Performance characteristics and specifications 5.1 Technical specifications Instrument model Variant Catalogue number (REF) Starrsed NSTA 230V/240V A0030113 120V A0030112 ESR method Westergren method ICSH J. M. Jou; Int. Journal of Laboratory Hematology 2011; 33: 125-132 CLSI Procedures for the Erythrocyte Sedimentation Rate Test;...
  • Page 12 Performance characteristics and specifications Barcode reader type CCD. Reading capabilities Code39, Code128 Electrical requirements Mains voltage 120V/230V/240V(± 10%), 50/60 Hz(± 3%) Slow blow 230V/240V, 2x1,6 Amp Fuse (20 x 5 mm) Slow blow 120V, 2x3,15 Amp Rated power consumption 200 VA Typical power consumption Standby 70 VA / Operation 100 VA Thermal output...
  • Page 13 Performance characteristics and specifications Languages EN-DE-FR-IT-ES-PT Maintenance Preventive maintenance calls per year Starrsed Diluent: depending on number of samples/day, approx. Consumables replacement once every 5 days at 90 samples/day to once every 2 days at frequency 260 samples/day. Starrsed X-Clean: maximum every 3 months Compliance Classification EU IVD Class A...

  • Page 14: Used Reagents

    Performance characteristics and specifications 5.2 Used reagents NOTE: The latest version of the Safety Data Sheet (SDS) of the used reagents can be found on our web site These reagents are classified as not hazardous according to regulation (EC)1272/2008 [CLP] Starrsed Diluent Intended purpose: Product for the automatic dilution of blood samples in Starrsed ESR analyzers.

  • Page 15: User Levels

    (2m), installed on slope to the waste system. To avoid spillage, the waste line of the Starrsed NSTA must be mechanically secured and tightly connected to the Lab drain, this prevents that the waste line accidentally disconnects from the drain.

  • Page 16: Fluid Connections

    Performance characteristics and specifications 5.5 Fluid Connections Fluid connections 5.6 Network connections ETH01 LIMS ETH02 reserved for other network connections D0062174-EN Version B01 (27-08-2024)

  • Page 17: Identification And Labelling

    Performance characteristics and specifications 5.7 Identification and Labelling Example of type plates: This label indicates the voltage configuration / used fuses in which the instrument is delivered. The voltage cannot be changed. Compliance label: D0062174-EN Version B01 (27-08-2024)

  • Page 18: Standard Operation Procedures

    Switch ON procedure: • Check waste and reagent connections. • Switch the Starrsed NSTA ON. • Wait until the Home page is visible on the display and the process status is shown as "Idle". • If errors or warnings appear on the home screen, solve them accordingly where applicable.
  • Page 19 Standard operation procedures • The front service door must be closed and locked and the needle service cover must be closed during normal operation. • The instrument is now ready for normal operation. D0062174-EN Version B01 (27-08-2024)

  • Page 20: Sampling Procedure

    Standard operation procedures 6.2 Sampling procedure The front service door and the needle service cover must be closed during normal operation. Remove the rotor from the instrument. This is only possible if the rotor is in "Idle"-status. Remove rotor If applicable: Remove already processed tubes from rotor.
  • Page 21 Standard operation procedures 4. Press "Start processing rotor" Press Start processing rotor 5. Confirm with "Start processing" to start the sampling process. Each time a rotor is placed in the instrument and processing starts, all samples will be inverted 12 times before starting first aspiration.
  • Page 22 Standard operation procedures After processing all tubes, the rotor can removed when it shows idle status. The rotor can then be filled again. Note: If an identical barcode is read (and identified as reported result) within 24 hours it will not be processed until it is confirmed the sample should be re- examined.

  • Page 23: Replacement Of Reagents

    Standard operation procedures 6.3 Replacement of reagents Reagent levels are calculated by the instrument. A warning is displayed if the calculated content of a reagent container drops below 250 ml. At this point the user can choose to continue using the instrument or replace the reagent.
  • Page 24 Standard operation procedures Enter Lot number. Enter Expiry date. Press Submit. D0062174-EN Version B01 (27-08-2024)

  • Page 25: Reporting

    Standard operation procedures 6.4 Reporting Results are sent to the LIMS according to the selected protocol. The Starrsed NSTA is able to handle different types of protocols. No patient data is stored in the instrument. A protocol is a set of rules governing the communication and the transfer of data between devices, such as a computers or server.

  • Page 26: Esr Reporting

    Standard operation procedures 6.4.1 ESR Reporting Information -> Data search On the data search page, the following information can be shown: ESR measurement results QC sample measurement results Select the data type (ESR Report/ESR QC Sample Report)and the starting and ending date of the period of interest.
  • Page 27 Standard operation procedures Results are presented in table format, showing columns: Barcode Status (successful or failed, also indicated in blue or orange) ESR result (ESR60 if temperature compensation is disabled or TCESR 60 if it is enabled) Hazy Scan date Reports can be exported to an USB-drive with "Export reports to USB"...

  • Page 28: Esr Temperature

    Standard operation procedures This view shows the measurement graph with measurement points every 0.25mm along the pipette as well as the detailed information: ESR 60 ESR 30 in case of using the 30 minute sedimentation time. ESR 60 TC (if temperature correction is enabled) Temperature Total sedimentation duration Column height...

  • Page 29: Check Before Starting Up After Inactive Period

    Standard operation procedures • L_err means it is a "limit error" • is the 30 minutes ESR • is the 60 minute ESR • is the temperature corrected 60 minute result • is the column height Example of a limit error message: •...

  • Page 30: Calibration Procedures

    Starrsed Control is an in-vitro diagnostic quality control material to monitor the precision of Starrsed Erythrocyte Sedimentation Rate (ESR) instruments and procedures. The correct function of the hardware and software of the Starrsed NSTA measurement unit should be checked at regular intervals with the aid of Mechatronics Control Pipettes (Order nr. QTST049000).

  • Page 31: Expected Value Range

    Calibration procedures 7.1.2 Expected value range Starrsed Control is assayed for Starrsed ESR analyzers. The software always calculates a temperature corrected result because only temperature corrected results can be compared with the Assay mean value. The assayed mean values, expected ranges and reference values are derived from validation measurements on multiple instruments at different sites.

  • Page 32: Quality Control Procedure

    Calibration procedures Quality Control scheduling is the responsibility of the user. The Starrsed software does not provide Quality Control scheduling functionality. 7.1.5 Quality control procedure Always perform a QC measurement with an empty carousel. When using LAB ID: Link the Lab ID with Starrsed Control Sample ID. Attach the lab ID label on the tube on top of the original Starrsed Control label Rub the Starrsed Control tube between hands until packed cells have been completely re-suspended.

  • Page 33: Control Pipette Measurement (19)

    Calibration procedures If results are continuously out of range due to significant difference between calculated mean and control value, but the statistics show precise results with small deviations, it should be considered to expand the acceptable assay range with QC Settings. If results are incidentally out of range it is advised to perform a daily maintenance and/or fill and clean step and then perform another QC sample step before releasing patient results.
  • Page 34 Calibration procedures The actual readout is presented as ESR result. The graph represents the direct un-modified signal of the measuring head. This readout should match the calibrated value of the control pipette within ± 1 mm. Restore original settings for normal working procedures after control sequence in case they where changed.

  • Page 35: User Interface And Software Menu

    User interface and software menu User interface and software menu The main tabs are described in this chapter, more information is explained in the applicable chapters throughout the manual. Software version: 1.4. The following functions are available: Function Operator Supervisor Start/Stop processing Rotor Home Replace reagents...

  • Page 36: Login

    User interface and software menu General Settings End-of-day wash LIMS Limit errors Network Advanced 8.1 Login It is not needed to login for normal operation. For supervisor and FSE functionality is a login required. D0062174-EN Version B01 (27-08-2024)

  • Page 37: Home Screen

    User interface and software menu 8.2 Home screen On the home screen general information is shown on two tabs, Carousel (p. 38) and Rotor (p. 39): The following items are always shown on the right side: Status of the used reagents Press on one of the gauges for more reagent information Status and date of latest QC sample measurement End-of-Day wash scheduled time...

  • Page 38: Carousel Tab

    User interface and software menu 8.2.1 Carousel tab Pipette status in the carousel: Filled pipette Empty pipette Disabled pipette Pipette with failed aspiration or dirty Pipette at fill/rinse position Status of process Idle/Production By pressing on one pipette number is shown detailed information: Pipette status e.g.

  • Page 39: Rotor Tab

    User interface and software menu 8.2.2 Rotor tab The status of each pipette is indicated by means of colors and lines: Blue Sample tube detected in rotor, to be processed Green Sample was aspirated successfully Sample was aspirated, but with fill errors (No ESR measurement can be done).
  • Page 40 User interface and software menu To enter a barcode from a sample tube manually, available for supervisor. Information and status of one tube on the rotor is shown after selecting a specific tube on the screen: D0062174-EN Version B01 (27-08-2024)

  • Page 41: Warnings And Errors

    User interface and software menu 8.2.3 Warnings and errors Warnings and errors are indicated in the bottom-right corner. Warnings are displayed in orange and errors in red. The complete message is displayed when pressed on the specific warning or error. Error list (p.

  • Page 42: Information Screen

    User interface and software menu 8.3 Information screen Information can be used to view and export information of ESR and QC measurements (only visible for Data search Supervisor), see ESR Reporting (p. 26). (p. 44) will provide information about versions of software used in the instrument. Software information (p.
  • Page 43 User interface and software menu The three types of events (warning/error/info) can be filtered: General events are also made visible at the bottom of the main screen: D0062174-EN Version B01 (27-08-2024)

  • Page 44: Software Information

    User interface and software menu 8.3.2 Software information On this screen: • The installed software version • Where to find more License information • Update software function, see chapter Software update (p. 44) 8.3.2.1 Software update Download new software from the website www.rrmechatronics.com. Place the file on an USB-Stick.

  • Page 45: End-Of-Day Wash Settings Tab

    User interface and software menu General End-of-day wash (p. 45) Limit errors (p. 46) LIMS (p. 49) Network configuration (p. 50) Advanced (p. 51) 8.4.1 End-of-day wash settings tab Scheduling can be configured as daily, weekly or custom. D0062174-EN Version B01 (27-08-2024)

  • Page 46: Limit Error Settings Tab

    User interface and software menu Daily will schedule the End-of-Day Wash at every day in which samples have been processed. It will • check if samples have been processed in the last 24 hours, and if so, start End-of-Day Wash at the configured time.
  • Page 47 User interface and software menu Limit error options: Sedimentation time deviation • Only send results when ESR time is below a certain amount of minutes Column height deviation • Only send results with a selected deviation of standard column height 200 mm ("20"=column height 180mm, "30"=column height 170mm) Temperature out of range •...
  • Page 48 User interface and software menu An input screen appears when one value field is selected: It is possible to enable one or more options: D0062174-EN Version B01 (27-08-2024)

  • Page 49: Lims Settings Tab

    User interface and software menu Press "Save changes" to save these settings. 8.4.3 LIMS settings tab LIMS LIMS Protocol: This setting can be used to select the protocol to use in communication with the LIMS server. The following protocols can be selected: D0062174-EN Version B01 (27-08-2024)

  • Page 50: Network Tab

    User interface and software menu Mechatronics 1 (Bi-directional) Mechatronics 2 (Uni-directional) Sysmex SE-9000 Sysmex R-3500 Sysmex R-3500 EPU Siemens Advia 120 Siemens Advia 120 Unidirectional IP Address: This setting can be used to set the IP address of the LIMS server. TCP Port: Sets the port used for communication with the LIMS server.

  • Page 51: Advanced Settings Tab

    User interface and software menu Assign an individual IP address and gateway for the instrument when DHCP is disabled. Press "Save changes" to save these settings. 8.4.5 Advanced settings tab Advanced Carousel commands Ready for storage: Can be used if the instrument has to be stored. Instrument Config: Log Level D0062174-EN Version B01 (27-08-2024)
  • Page 52 User interface and software menu This setting is used to control the granularity of logging the instrument software. This gives the user the opportunity to change the log overview settings and to save system memory. • LevelVerbose- logging all events. •...
  • Page 53 User interface and software menu • Normal – Used for samples containing whole blood. • Transparant – Used for transparent fluids such as water, DI-water, coloured water and diluent. • Dry – No fluids at all. This is the best option for testing mechanical functionality. Machine ID •...

  • Page 54: Service Screen

    User interface and software menu 8.5 Service screen Service Start Daily maintenance (p. 55) Cleaning and priming (p. 55) Repair mode: This will set the instrument in the repair mode Register maintenance (p. 56): To confirm the yearly maintenance is done: D0062174-EN Version B01 (27-08-2024)

  • Page 55: Daily Maintenance

    User interface and software menu 8.5.1 Daily maintenance Daily maintenance options: End-of-day wash for performing End-of-Day wash manually. Needle inspection (p. 78) to check and clean needle assembly. Nozzle inspection to check and clean the fill nozzle. 8.5.2 Clean and prime Cleaning: D0062174-EN Version B01 (27-08-2024)

  • Page 56: Register Maintenance

    User interface and software menu Clean all pipettes: To perform a cleaning cycle on all pipettes in the carousel. Clean filled pipettes: To perform a cleaning cycle on only the filled pipettes, can be used after an error occured and the samples have been sedimented too long. Priming: will initiate priming steps.

  • Page 57: Operational Precautions, Limitations And Hazards

    Operational precautions, limitations and hazards Operational precautions, limitations and hazards 9.1 General safety The instrument described in this manual is designed to be used by properly trained personnel only. For the correct and safe use of this instrument it is essential that both operating and servicing personnel follow generally accepted safety procedures in addition to the safety precautions specified in this manual.
  • Page 58 Operational precautions, limitations and hazards Risk control measures have been implemented in the design. It is always important to read the information provided by the manufacturer and to follow the safety instructions. All risks of the device have been evaluated separately and the overall risk has also been weighed against the benefits of its use.

  • Page 59: Interference Measures

    Operational precautions, limitations and hazards 9.2 Interference measures This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 60: Explanation Of Symbols

    Operational precautions, limitations and hazards 9.3 Explanation of symbols The following symbols can be used in this manual and for the instrument: Warning sign to prevent personal injury due to biohazard. Warning sign to prevent personal injury due to rotating parts. Warning sign to prevent personal injury due to sharp objects.

  • Page 61: Troubleshooting

    Troubleshooting Troubleshooting Warnings and errors are indicated on the home screen at first. This message includes a situation description and a first, possible solution on Users level. Possible solutions on FSE-level are indicated in the Error list 95). Closed, but not solved errors are listed on the home screen. For a correct handling of errors, follow the instructions from the Error list (p.

  • Page 62: Troubleshooting During Sampling

    Troubleshooting In case of errors during sedimentation, all filled pipettes can be emptied and cleaned with Clean filled pipettes Advanced settings (p. 51). 10.1 Troubleshooting during Sampling Processing of the rotor not started Rotor not mounted or mounted correctly Rotor position failure Start condition failure: ▪...

  • Page 63: Barcode Reading Errors

    Troubleshooting 10.3 Barcode reading errors In case of barcode reading probems/errors: • Check settings of the barcode reader • Clean barcode reader mirror ▪ Remove the neccessary panels and parts to be able to reach the mirror ▪ Clean the mirror with normal cleaning agent D0062174-EN Version B01 (27-08-2024)

  • Page 64: Maintenance

    Maintenance Maintenance To open the front door: The service hatch is accessible when the rotator is removed. Side and back panels can be removed after removing all screws. D0062174-EN Version B01 (27-08-2024)
  • Page 65 Maintenance Main parts: Needle and rotor unit (p. 77) Linear unit (p. 84) Carousel tower (p. 85) Carousel (p. 85) Fill and rinse unit (p. 87) Frame (p. 94) D0062174-EN Version B01 (27-08-2024)

  • Page 66: Maintenance Schedule

    Maintenance 11.1 Maintenance schedule Daily Yearly Sample volume: 100 per day (5 working days) Clean rinse mounting block Inspect and clean needle Inspect and clean fill nozzle and compartment Perform End-of-day wash (if not performed automatically) Clean the instrument where dirt or blood may be present Replace the nozzle O-ring and pipette sealing ring Replace needle washing chamber and O-rings...
  • Page 67 Maintenance Starrsed Diluent QRR 010931 Starrsed X-Clean QRR 010946 D0062174-EN Version B01 (27-08-2024)

  • Page 68: Spare Parts

    Maintenance 11.3 Spare parts Westergren pipette assembly SBANG029004 Plunger tip SBANG020003 Diluter syringe A0031677 Fill nozzle A0031678 Belt T2.5 L600 B10 A0031679 Pinch Valve1NO 1NC (V5) A0031680 Gripper actuator motor (M5) A0031681 Carousel motor (M6) A0031682 Measure motor (M3) A0031709 Nozzle motor (M2) A0031710 Rotor motor (M7)

  • Page 69: Yearly Maintenance Instruction

    Maintenance 11.4 Yearly maintenance instruction During this Periodic maintenance it is important that the instrument switche OFF and remains OFF for safety. Contents Yearly Maintenance Kit A0031711: Description Needle assembly (Needle+Sealing block incl O-Rings) Pipette sealing ring (PUR)(fill nozzle) O-ring 2.9x1.78 (fill nozzle Tubing set 1 (Waste tubing) Tubing set 2 (Reagent tubing) Tubing set 3 (Needle tubing)
  • Page 70 Maintenance 3. Slide the needle down, including the needle sealing block for safety. 4. Replace the O-rings on the needle block and mount the new needle assembly on the needle block. 5. Mount the screws on the needle block and rinse block.
  • Page 71 Maintenance Unscrew the top cover of the fill nozzle by loosening the two hex screws. Remove the PUR Pipette sealing ring and then the pipette O-Ring. If you need to remove the entire nozzle, remove the tubing and take note of the correction orientation of the tubing connections.
  • Page 72 Maintenance Replace the tip (BANG020003) by using the service tool (BANG020023). Dip the new tip in X-Clean and put it back into the pipette. NOTE: Do not push the plunger out of the bottom of the pipette! Place the pipette back in the carousel. Repeat steps 1-6 on other pipettes if needed.
  • Page 73 Maintenance • TL1 – Diluent IN > V1/V4 (T21/T22/T23/T25/T27) • V4 > Fill Nozzle Manifold (T23-T24) • X-Clean IN > V1 (T31) Needle Tubing Set: • Needle Mounting Block > Fill Nozzle Manifold (T3) • Needle Mounting Block > V3 (T2) •...

  • Page 74: Tubing List

    Maintenance 11.5 Tubing list Description Tubing set Sample tube (Needle aeration valve) IN (3) Sample tube (Needle aeration valve) OUT (2) Sample tube (Blood) Sample tube (Blood to Y-piece) Sample tube (2 parts) Waste tube (from V5) Waste tube (P1) Diluent IN Diluent IN (to V1) Diluter tube (to V4)

  • Page 75: Motors, Valves And Sensors Overview

    Maintenance 11.6 Motors, Valves and Sensors overview Motors Needle motor (Linear unit) (p. 84) Nozzle motor Measure motor+Encoder E1 Gripper transport motor (M4)+Encoder E2 Gripper actuator motor Carousel motor Rotor motor Sensors D0062174-EN Version B01 (27-08-2024)
  • Page 76 Maintenance Needle pierce sensor Needle rotor unlock sensor Nozzle fill sensor Nozzle bottom sensor Fluid detection sensor Measurement head Measuring home Gripper home Plunger detection Gripper Open Gripper closed Next pipette Carousel piston one Temperature sensor Diluent level sensor X-Clean level sensor Rotor position sensor Needle flush sensor Measuring end...

  • Page 77: Needle Unit

    Maintenance 11.7 Needle unit Needle unit D0062174-EN Version B01 (27-08-2024)

  • Page 78: Inspect And Clean Needle

    Maintenance 11.7.1 Inspect and clean needle Service -> Daily maintenance - > Needle inspection The needle inspection options allow access to the needle so it can be inspected and (if necessary) cleaned. During this procedure the needle will become accessible, so it must be executed with care. Make sure the instrument is in Idle state.
  • Page 79 Maintenance Press ‘Confirm’ to move the needle to the inspection position. An additional warning screen appears: When the needle is in position, the following screen is shown: Clean the needle. Use an alcohol wipe to wipe the needle (A). D0062174-EN Version B01 (27-08-2024)

  • Page 80: Needle Replacement

    Maintenance Clean the rinse mouting block (B) and other surroundings. Inspect the tip for burrs and damage (DO NOT USE YOUR FINGERTIPS) and check if the needle is straight. Check if there is no debris in and around the holes and no leakage in the small hole (C) above the retainer clip.
  • Page 81 Maintenance 2. Remove the screw holding the needle sealing block and the two screws holding the needle on the needle block. 3. Slide the needle down, including the needle sealing block for safety. 4. Replace the O-rings on the needle block and mount the new needle assembly on the needle block.

  • Page 82: Needle Sealings Replacement

    Maintenance *NOTE: If replacing needle block and sealing block holder, be careful when removing tubes T2+T3 to not pull them toward the needle block. If you suspected they were pulled, remove the side panel and check tubing is not lodged tightly around any corners inside the instrument to prevent liquid flow restrictions. Make sure that the venting valve is free of obstructions as well.
  • Page 83 Maintenance Needle rotor unlock sensor Needle rotor lock sensor D0062174-EN Version B01 (27-08-2024)

  • Page 84: Linear Unit

    Maintenance 11.8 Linear unit D0062174-EN Version B01 (27-08-2024)

  • Page 85: Carousel Unit

    Maintenance 11.8.1 Carousel unit 11.8.1.1 Carousel D0062174-EN Version B01 (27-08-2024)
  • Page 86 Maintenance BANG029002 Pipette BANG029002 Westergren pipette, assembly (order nr BANG029004) BANG020001 Westergren pipette syringe BANG020002 Piston BANG020003 Plunger tip BANG020012 Pipette cap 11.8.1.1.1 Replacing a pipette NOTE: Make sure that all pipettes are empty. • Open the left side panel •...

  • Page 87: Fill And Rinse Unit

    Maintenance 11.8.1.2 Fill and rinse unit 11.8.1.2.1 Fill nozzle maintenance (PM) Unscrew the single thumbscrew below the fill nozzle (use a screwdriver if needed) and tilt towards the front to inspect. Take note that the PUR seal ring is normally reddish and transparent in color which may give the impression there is blood present when there is not.
  • Page 88 Maintenance Connect new tubing, make sure to check that the tubes have a tight seal at the connections. If you suspect they do not seal properly or sit loose on the fitting, pinch the end of the tube with pliers to heat it up and then place it back onto the connector.

  • Page 89: Diluter Syringe

    Maintenance Connect new tubing if it is needed. If you are not replacing the tubing, make sure to check that the tubes have a tight seal at the connections. If you suspect they do not seal properly or sit loose on the fitting, trim off about 3-5mm, pinch the end of the tube with pliers to heat it up and then place it back onto the connector.

  • Page 90: Tubing Replacement

    Maintenance 11.10 Tubing replacement Tubing from the external reagents to the instrument (including Pickup Tubes) and waste do not need replacing unless there is a visual indication of damage, loose connections or leakages. It is recommended to replace the tubing one by one to ensure that there is no confusion for placement of the new tubing.
  • Page 91 Maintenance Below are the sets included in the Yearly PM kit for the NSTA: Reagents (internal) Tubing set: • TL1 – Diluent IN > V1/V4 (T21/T22/T23/T25/T27) • V4 > Fill Nozzle Manifold (T23-T24) • X-Clean IN > V1 (T31) Needle Tubing Set: •...

  • Page 92: Tubing T3 Replacement

    Maintenance Locate the peristaltic pump P1. It is located inside the instrument near the external reagent and waste connections. Lift the clip holding in the peristaltic tubing by pinching the clip on both sides and lifting it off the pump. Place the new waste tube and press the clip back down on the pump.
  • Page 93 Maintenance A0032075 Tube rotor assembly D0062174-EN Version B01 (27-08-2024)

  • Page 94: Frame

    Maintenance 11.13 Frame Remove applicable panels and plates Disconnect tubes and connectors Replace faulty valve(s) with new one(s) D0062174-EN Version B01 (27-08-2024)

  • Page 95: Error List

    Error list Error list U=Can be solved by User S=Can be solved by Service Engineer F100 Carousel position error while moving Carousel manually moved Check the carousel position sensor (S14) Position sensor defect Replace sensor (S14) F101 Carousel next position error while moving Carousel obstructed Remove carousel obstruction Check the carousel position sensor (S14)
  • Page 96 Error list F111 Carousel motor error during homing. The carousel is unable to reach its intended position. Carousel obstructed Remove carousel obstruction Check the carousel motor (M6) and sensors Carousel motor defect Replace motor (M6) F112 Carousel motor error while moving. The carousel is unable to reach its intended position. Carousel obstructed Remove carousel obstruction Check the carousel motor (M6) and sensors...
  • Page 97 Error list F300 Barcode communication timeout Barcode software issue Switch instrument OFF, wait 10 seconds and switch instrument ON to restart the instrument. Barcode scanner defect Replace barcode scanner F301 LIMS communication timeout The LIMS order of a sample tube could not be Check LIMS connections and settings (on received due to a communication issue.
  • Page 98 Error list Blocked sensor(s) Clean nozzle and surrounding parts (p. 88) Sensor defect Replace sensor S3/S4 F408 Nozzle sensor error moving to wash position during flushing Blocked sensor(s) Clean nozzle and surrounding parts (p. 88) Sensor defect Replace sensor S3/S4 F409 Nozzle sensor error moving to bottom during slushing Blocked sensor(s)
  • Page 99 Error list Sensor defect Replace sensor S3/S4 F418 Nozzle sensor error moving to to fill position during prime X-Clean Blocked sensor(s) Clean nozzle and surrounding parts (p. 88) Sensor defect Replace sensor S3/S4 F419 Nozzle sensor error moving to home position during Prime X-Clean Blocked sensor(s) Clean nozzle and surrounding parts (p.
  • Page 100 Error list F428 Gripper translate error to Home during emptying pipette Blocked sensor(s) Check gripper position and surrounding parts Sensor defect Replace sensor F430 Gripper angular error while closing during filling pipette Blocked sensor(s) Check gripper position and surrounding parts Sensor defect Replace sensor F431...
  • Page 101 Error list F440 Nozzle sensor error moving to wash during remove fluids Blocked sensor(s) Check needle and surrounding parts Sensor defect Replace sensor F441 Nozzle sensor error moving to home during remove fluids Blocked sensor(s) Check needle and surrounding parts Sensor defect Replace sensor F444...
  • Page 102 Error list Motor defect Replace motor (M2) F452 Nozzle motor error during aspiration Motor path obstructed Check or clean nozzle and surrounding parts Motor defect Replace motor (M2) F453 Nozzle motor error during filling Motor path obstructed Check or clean nozzle and surrounding parts Motor defect Replace motor (M2) F454...
  • Page 103 Error list F463 Gripper translate motor error during filling Motor path obstructed Remove obstruction Motor defect Replace motor (M4) F464 Gripper translate motor error error during emptying Motor path obstructed Remove obstruction Motor defect Replace motor (M4) F465 Gripper translate motor error during removing fluids Motor path obstructed Remove obstruction Motor defect...
  • Page 104 Error list Motor path obstructed Remove obstruction Motor defect Replace motor (M5) F474 Gripper actuator motor error during emptying Motor path obstructed Remove obstruction Motor defect Replace motor (M5) F475 Gripper actuator motor error during remove fluids Motor path obstructed Remove obstruction Motor defect Replace motor (M5)
  • Page 105 Error list Pump (P1) defect Replace pump F484 Peristaltic pump error during emptying Motor Path Obstructed Check pump and surrounding parts Pump (P1) defect Replace pump F485 Peristaltic pump error during washing Motor Path Obstructed Check pump and surrounding parts Pump (P1) defect Replace pump F486...
  • Page 106 Error list Sensor defect Replace sensor F495 Fluid path not dry during Prime diluent Air Leak (tubing. Connections) Fix leak in tubing or connections Blocked sensor(s) Check sensor Sensor defect Replace sensor Motor defect Replace motor F496 Diluent not detected during Prime diluent Diluent container empty Replace diluent container Air Leak (tubing.
  • Page 107 Error list F504 Rotor motor error during inverting Movement obstructed Check rotor motor and surrounding parts Motor defect Replace motor F505 Rotor motor error during positioning Movement obstructed Check rotor motor and surrounding parts Motor defect Replace motor F506 Rotor motor error during piercing cap Movement obstructed Check rotor motor and surrounding parts Motor defect...
  • Page 108 Error list Movement obstructed Check needle motor and surrounding parts Motor defect Replace motor F515 Needle motor error during positioning Movement obstructed Check needle motor and surrounding parts Motor defect Replace motor F516 Needle motor error during piercing cap Movement obstructed Check needle motor and surrounding parts Motor defect Replace motor...
  • Page 109 Error list Sensor defect Check sensor mounting and cabling intermittent sensor connection Replace sensor F540 Rotor position error during positioning Software issue If errors persists, restart the instrument F541 Needle position error during positioning Intermittent sensor connection Check sensor mounting and cabling Sensor defect Replace sensor F547...
  • Page 110 Error list F557 Unable to rotate the rotor The rotor may be blocked. Check and remove blockade. F560 Needle not at flush position during removal Software issue If errors persists, restart the instrument F561 Needle sensor error during rotor removal (Unlock position) Needle sensor error Check needle and surrounding parts Intermittent sensor connection...
  • Page 111 Error list Reagent out of date Replace X-Clean container F620 Failed to interpret LIMS message Unstable network connection Check LIMS configuration or network connection F621 No Response From LIMS Server Unstable network connection Check LIMS configuration or network connection Incorrect LIS configuration Check LIMS configuration or network connection F622 Negative response received from LIMS server...
  • Page 112 Error list Temperature correction not enabled Enable Temperature correction F650 Software update error while extracting Software issue Download update archive again USB drive defect Replace USB drive F651 Software update error: Archive corrupt Software issue Download update archive again USB drive defect Replace USB drive F652 Software update error: Installation failed...
  • Page 113 Error list ESR Measurement >140 mm F674 ESR Report: Bubbles on top Warning Instrument failure Check instrument F675 ESR Report: Temperature out of range <18°C Ambient temperature too low Raise ambient temperature Temperature sensor defect Replace Temperature and ESR board F676 ESR Report: Temperature out of range >28°C Ambient temperature too high...

  • Page 114: System Temporarily Out Of Use

    System temporarily out of use System temporarily out of use Perform End-of-Day wash. Switch OFF the instrument. Clean the instrument inside and outside. Disconnect reagents and waste connection. D0062174-EN Version B01 (27-08-2024)

  • Page 115: Decommissioning And Disposal

    Decommissioning and disposal Decommissioning and disposal Only to be performed by a trained engineer. In case of permanent removal of the instrument: Remove all data from the embedded software on the instrument. Clean the accessible parts from the inside and outside of the instrument in case of severe pollution. Disconnect all cables from external devices.

  • Page 116: Appendix

    Appendix Appendix D0062174-EN Version B01 (27-08-2024)

  • Page 122: Index

    Index Index Fill nozzle replacement....Fluid Connections......About this manual.
  • Page 123 Index Needle unit sensors..... . Network connections..... Usage options.

Table of Contents